Lens Corrections unavailable in Adobe Camera Raw 8.3

hello,
since i switched to photoshop CC (mac version), i am having constant problems with lens corrections in ACR 8.3. i am a professional photographer and i use various canon pro lenses that all exist as unique lens profiles already in photoshop and ACR's lens profile archives. when i open canon .CR2 files in adobe ACR 8.3, i encounter the message "unable to load lens profile" at the bottom right of dialog box and even though the correct lenses are identified, ACR cannot apply corrections (please see the attached visual). furthermore, this behavior happens to be sort of erratic, since it may sometimes decide to apply corrections without displaying the "unable to load lens profile" error message.
when i open the files into photoshop CC without being able to apply corrections, i try the "lens correction" menu within photoshop and it works. it is very cumbersome not to be able to do this at the ACR stage.
the ACR that came with photoshop CS 6 never had such problems and it corrected all the lenses that i had.
can you please help me to fix this issue ASAP, since this error makes me lose a lot of time in my workflow.
i also have photoshop CS6 installed in the same disk, could this have any effect?
best regards,
murat germen

Presumably you're shooting raw for everything, right, otherwise the issue can be that most raw-capable-camera's JPGs don't have lens profiles whereas raw files do, so profiles are found for raw images but not JPGs.  The reverse is sometimes true, too, where a camera used to only have JPG output but now produces raw files.  I believe the DJI Phantom Vision FC200 quadcopter camera is an example of such.  The screenshot doesn't have enough of the ACR interface to see the name of the file.
Are the profiles that aren't found consistently the same lens or are they from various lenses that also have photos that work in ACR 8.3 at other times?  And do the same photos that fail to have lens profiles load in ACR 8.3 at one point then work if you open them again, later?  In other words does the intermittency seem to be tied to either the specific photos or the specific lenses or not?  Specific photos could mean there is something corrupted in the photo.  Specific lenses could mean that the lens profiles are missing, somehow, or inaccessible due to permission problems.
Is CS6 updated to the same ACR 8.3 version or is it older?  If it is older then install the ACR 8.3 update for CS6.  This will re-install the lens and camera profiles, again.
If CS6 is already updated to ACR 8.3, too, then install the DNG Converter 8.3, which also will install the profiles, again.
The DNG Converter can be found, here:
http://www.adobe.com/downloads/updates
If you can't figure it out, then uninstall PS-CC, log out of the CC Desktop app, log back in--so it sees that CC is missing, then re-download and install CC.  This should reset ACR back to 8.0 or 8.1 after which you can install the ACR 8.3 update, again.

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    Q: Is it better to resize my images in Camera Raw, or in Photoshop?
    A: The resampling code is fairly similar to (but not exactly the same as) the "Bicubic Sharper" resampling in Photoshop CS and CS2. It does not make very much difference which stage you do the resampling in. The exception is non-square pixel cameras (Nikon D1x and Fuji S2 Pro), for which it is best to upsample one size step in Camera Raw if you need a larger image.
    Q: What are raw images, and how do they differ from JPEG ones?
    A: Read this whitepaper (1MB PDF) written by Bruce Fraser for a concise answer.

    You can check compatibility yourself:
    1.  Go to this page to see the different releases:  http://forums.adobe.com/thread/311515?tstart=0
    2.  Navigate into the download link for the appropriate version of Camera Raw.
    3.  Follow the link to the ReadMe (e.g., http://www.adobe.com/special/photoshop/camera_raw/Camera_Raw_4.6_ReadMe.pdf).
    4.  Look to see whether your camera is supported.
    5.  If your camera is NOT supported, you can use the free Adobe DNG converter to create .dng files that your Camera Raw will be able to open.
    Photoshop CS6 is anticipated to be out in a few months, and Camera Raw is supposed to have a whole new approach, so a lot of us are excited about anticipating that.
    -Noel

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