Leopard 10.5.2 Update and Powerpoint 2008 performance
Anyone having performace problems with Powerpoint 2008 under 10.5.2?
I updated to 10.5.2 with no problems (that I know of) and everything seems to work fine except it now takes 10-15 seconds to open Powerpoint 2008 from the time that is displays the intro splash for Powerpoint. There is no performance problem with either Word or Excel - they open as fast as before 10.5.2. I'm wondering if it was something in the update or perhaps the subsequent Leopard Graphics update.
Any ideas or help??
Just an update, but no solution - I decided to try a reinstall of Office 2008 to see if that fixed the problem. I even went as far as restarting between deleting the old install and beginning the new one. I also did a custom install and chose not to install Microsoft fonts, since they are already installed and I wanted to make sure I did not create any duplicate font problems.
Result was the same performance problem when starting up Powerpoint. What makes it really frustrating is that I'm not even opening an existing presentation. I'm just starting the program and waiting for a blank, untitled presentation.
Hopefully we'll hear something soon...
Similar Messages
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Filevault and PowerPoint 2008, Excel 2008
Hi,
Since I got no answer from Microsoft, I thought I try my fellow Mac Users.
My Company requires FileVault be activated on all Mac laptops. With 10.5.x and Filevault enabled, we can not save Excel 2008 or PowerPoint 2008 documents. Word 2008 documents works just fine.
I have tried all versions of Office 2008, 12.0, 12.1, all the way to the current 12.1.4. Same problem occurs.
Anyone have the same experience? Any solutions?
Thanks in advance,
EdI have no solution, but I have no such problem even though I work in a corporate environment that uses FileVault. The IT department configures FileVault, however, and it is possible that your company has not enabled something it needs to. It should be easy for your company's IT person to test whether the problem really has to do with FileVault [try a machine with FV off] and, if it does, whether it relates to the configuration [e.g., by using the built-in FileVault with its most permissive setting].
Although I have not experimented with NeoOffice and OpenOffice recently, I am always suspicious about compatibility claims. Even when compatibility is "very good," it is not perfect and the exceptions can bite. Personally, I prefer using Mellel (or Pages) for writing, and Keynote for presentations, but I would never claim more than pretty good compatibiity. Problems can arise, e.g., with respect to graphics, footnotes and endnotes, unusual fonts, and so on. They may be "minor," but not if you don't catch them. Conclusion: get your IT folks to track down the problem. -
Leopard 10.5.4 update and security patches
I am new to macs and I have a question regarding OS updates and security patches. I installed the 10.5.4 update. Do I need to install the 2008-004 security update?
Thanks.Welcome to Apple Discussions and welcome to Mac
The easiest way to find out exactly what your Mac needs is to go to your Apple menu and choose Software Update.
EDIT: It should include it but I had to check because I used the Combo Update.
-mj
Message was edited by: macjack -
FileVault and PowerPoint 2008 Problems (Can't open presentations)
Hey guys, I am on a Macbook Pro (current gen) and just enabled filevault yesterday for my homefolder. Now I am not able to open my powerpoint presentations for school and I am not sure why?
I have seen people having problems like this, but no work around?
ThanksI have the same problem too with PowerPoint and Excel files. If you save those files to the root hard drive you can open them but while they are stored in the Filevault account, they won't open. I've reported this issue on the MS forum.
I believe it is an MS issue because Word documents will open and save just fine. -
Updated to Snow Leopard (Got all software updates) and dock randomly disappears?
Extra info: Cannot minimise things as there is nowhere to minimise them to
Havn't seen any part of the dock since updated from Leo to S-Leo
PLEASE HELP!Go to System Preferences, select Dock.
For the sliders, put them in the middle, about halfway between min/max and small/large. Make sure the "automatically hide and show the dock" is UNCHECKED.
If you still have the problem after doing that, check to see if other users/logins on the computer have the same issue. If they show the dock ok, and it is only your login that has the problem, then go to your username/Library folder, and open the Preferences folder inside of it. Move all files that are com.apple.dock.* to the desktop and restart. If the problem is fixed, then put those files in the trash, otherwise move them back to where they were.
If all users have the problem, go to your hard drive Library folder (not the one inside a user's folder) and open it, then open Preferences folder, then move all com.apple.dock*.* files to the desktop, restart, and see if the problem is fixed. If it is, put those files in the trash, otherwise restore them to where they were. -
Two previous questions may not have been as clear as I would have liked. I recently upgraded my MacBook 2008 (10.5.8) to Snow Leopard (10.6.8). With the updates came iTunes 11.1.1 and Quicktime 7.6.6. I am still using Garageband 2008 and iPhoto 2008. When I create music in Garageband I usually adjust the volume and save it. Even now when I share the Garageband created files with iTunes 11.1.1, the volime I previously set in Garageband is retained. However, when I use the music to create a slide show in iPhoto 2008 and export to Quicktime 7.6.6, the volume level I previously set is lost and seems to default to a low level. The problem seems to be either in the slide show export from iPhoto 2008 to Quicktime 7.6.6 or in Quicktime itself. Is there a work around, so that I can retain the volume level I had previously set in Garageband, a volume level that seems to transfer without problem to the new iTunes. But then iPhoto 2008 (slide show) possibly or Quicktime 7.6.6 do not cooperate. Before I did the upgrade to Snow Leopard, the new iTunes and Quicktime I had no problems with the set volume being retained in the old Quicktime. The reason I need control over the volume is that all these music files are uploaded to YouTube.
Two previous questions may not have been as clear as I would have liked. I recently upgraded my MacBook 2008 (10.5.8) to Snow Leopard (10.6.8). With the updates came iTunes 11.1.1 and Quicktime 7.6.6. I am still using Garageband 2008 and iPhoto 2008. When I create music in Garageband I usually adjust the volume and save it. Even now when I share the Garageband created files with iTunes 11.1.1, the volime I previously set in Garageband is retained. However, when I use the music to create a slide show in iPhoto 2008 and export to Quicktime 7.6.6, the volume level I previously set is lost and seems to default to a low level. The problem seems to be either in the slide show export from iPhoto 2008 to Quicktime 7.6.6 or in Quicktime itself. Is there a work around, so that I can retain the volume level I had previously set in Garageband, a volume level that seems to transfer without problem to the new iTunes. But then iPhoto 2008 (slide show) possibly or Quicktime 7.6.6 do not cooperate. Before I did the upgrade to Snow Leopard, the new iTunes and Quicktime I had no problems with the set volume being retained in the old Quicktime. The reason I need control over the volume is that all these music files are uploaded to YouTube.
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Microsoft Word 2008 refuses to work for me after installing the most recent Mavericks update, 10.9.1. It is 2008, yet Excel and Powerpoint work just fine. Help!
I suggest you do one of two things:
1. Upgrade to Office 2011 for OS X.
2. Try the freeware, Libre Office. -
Uninstall Airport extreme 2008-004 update and go back to previous version
Hello
This morning I installed the airport extreme 2008-004 update. Since then, I have not been able to access the internet when my VPN (Check Point) is active. I can access the internet if I "stop" the VPN. I use a Netgear WNR834M router and I have not had problems between this router and the AirBook before. Even when I am unable to access the internet, it appears that I am connected to the wireless network. I have stopped and started modem, router, and Mac several times, to no avail.
I had a good deal of trouble with a VPN before, and rather than attempting to fix this, I would like to just uninstall the update and restore what I had before. Is there an easy way to do this?
Thank you very muchWarren,
If you haven't yet, try these suggestions. They have worked for others.
*_Slow & Dropped Internet Connection After Airport Update_*
The suggestions below have recently helped others after a System or Airport update. Consider each topic separately, If one does not resolve your issue, move on to the next one.
*Reset/Change DNS Settings*
Launch Airport Utility.
Select Airport device on left.
Click "Manual Setup".
Select "Internet" from the toolbar above.
What's listed for "DNS Server(s):"? Try putting in these servers from OpenDNS
208.67.222.222
208.67.220.220
Click "Update".
Next, on all Macs affected, launch System Prefs --> Network Prefs.
Select the service you usually connect with on the left (Airport or Ethernet).
Then click, "Advanced...".
Click the "DNS" tab.
What's listed for "DNS Server(s):"? Usually "10.0.1.1" will be listed first in gray. This refers back to the settings in the Airport Utility.
Nevertheless, it doesn't hurt to add the DNS servers noted above here as well.
Click "OK" then click "Apply".
Finally, reboot your Mac.
Now see if you have internet access all around.
*Reset Airport Service*
Launch System Preferences --> Network Preferences.
Highlight the Airport Service on the left.
Click the Action menu (tiny gear button) in the lower left.
Select "Make Service Inactive".
Then select "Make Service Active".
Click "Apply".
*Delete & Add Airport Service*
Launch System Preferences --> Network Preferences.
Highlight the Airport Service on the left.
Click the “-” button in the lower left to remove the Airport Service.
Next, click the “+” button and add an Airport Service.
Click “Apply”.
Note: Removing the AirPort interface resets your preferred AirPort networks. You will need to add preferred networks again.
*Reset Network/Airport Settings*
1. Go to Macintosh HD --> Library --> Preferences --> SystemConfiguration Folder
Drag the following files to the desktop:
com.apple.airport.preferences.plist
com.apple.network.identification.plist
NetworkInterfaces.plist
preferences.plist
Restart your Mac.
Go System Preferences --> Network.
From the “Location” menu select “Edit Locations”.
Click the “+” button and name it “Home” or “My Network”.
Click “Done”.
Highlight “Airport” on the left, and verify that your network appears beside “Network Name”.
Click “Apply”.
Click “Advanced…”.
Click the “Airport” tab, and add your network to the “Preferred Networks”list.
Click “OK” and then click “Apply” once more.
Now see if your connectivity issues are resolved. Later you can Trash the .plist files you dragged to the Desktop.
*Archive & Install*
As a last resort, an Archive & Install using your Mac OS X 10.5 (Leopard) installation DVD will usually resolve this issue. Then use Software Update to bring your system up to date. It appears that reapplying the recent updates in this condition, does not cause the problems to return.
Let us know if any of the above suggestions helped to resolve your connectivity issues.
Cheers! -
i have a 2008 imac with snow leopard. i installed update 10.9.3 not realizing it's best for Maverick's users. Now my Itunes 11.2.2 won't burn playlists to CD. Anyone else with this problem? CAn I uninstall the 10.9.3 update? Also my HP scannerwill not save the displayed scanned document since this update! it just saves gray.
If you have your old system backed up then erase the drive and restore your backup. If you don't have a backup then backup your entire Home folder. Erase the drive and install Snow Leopard after which you can restore your Home folder from the backup.
Clean Install of Snow Leopard
Be sure to make a backup first because the following procedure will erase
the drive and everything on it.
1. Boot the computer using the Snow Leopard Installer Disc or the Disc 1 that came
with your computer. Insert the disc into the optical drive and restart the computer.
After the chime press and hold down the "C" key. Release the key when you see
a small spinning gear appear below the dark gray Apple logo.
2. After the installer loads select your language and click on the Continue
button. When the menu bar appears select Disk Utility from the Utilities menu.
After DU loads select the hard drive entry from the left side list (mfgr.'s ID and drive
size.) Click on the Partition tab in the DU main window. Set the number of
partitions to one (1) from the Partitions drop down menu, click on Options button
and select GUID, click on OK, then set the format type to MacOS Extended
(Journaled, if supported), then click on the Apply button.
3. When the formatting has completed quit DU and return to the installer. Proceed
with the OS X installation and follow the directions included with the installer.
4. When the installation has completed your computer will Restart into the Setup
Assistant. Be sure you configure your initial admin account with the exact same
username and password that you used on your old drive. After you finish Setup
Assistant will complete the installation after which you will be running a fresh
install of OS X. You can now begin the update process by opening Software
Update and installing all recommended updates to bring your installation current.
Download and install Mac OS X 10.6.8 Update Combo v1.1.
Or you can:
Try these in order testing your system after each to see if it's back to normal:
1. a. Resetting your Mac's PRAM and NVRAM
b. Intel-based Macs: Resetting the System Management Controller (SMC)
2. Restart the computer in Safe Mode, then restart again, normally. If this doesn't help, then:
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the
COMMAND and R keys until the Utilities menu screen appears. Alternatively, restart the
computer and after the chime press and hold down the OPTION key until the boot manager
screen appears. Select the Recovery HD and click on the downward pointing arrow button.
3. Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the Utilities menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
Reinstall the 10.9.3 update: OS X Mavericks 10.9.3 Update (Combo).
4. Reinstall Lion/Mountain Lion, Mavericks: Reboot from the Recovery HD. Select Reinstall Lion/Mountain Lion, Mavericks from the Utilities menu, and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Reinstall the 10.9.3 update: OS X Mavericks 10.9.3 Update (Combo). -
I have updated from Snow Leopard to Lion with Safari Version 5.0.5. Now I can not update to Safari 5.1. There is no update in the Software Updater, and on the apple-download page, I only found a Safari 5.1 for Snow Leopard. When executing it, there is an error message, that it is for 10.6 only.
It seems that I should have first updated Safari, and then only to Lion, which I didn't. Any idea how I can fix this now without having to rollback to Snow Leopard, update Safari and then go back to Lion?Try this Safari5.1 from the installer package
http://www.filefactory.com/file/cc9005d/n/Safari.pkg.zip
The download worked better with Firefox not sure why. At the bottom of the page after the captcha>> slow down load is the Free link, it took about 4 minutes to download on my test. -
Sorry, thought that was the body of the question, so the title is long. When I plug in my iPhone 4 (newest update) into my Mac laptop (current version of iTunes, Snow Leopard), it does not read the music, apps, etc., or open iTunes at all. It syncs the pictures, but it doesn't not show as a USB device, either. I have gone through the Troubleshooting assistant, restarting both comp and laptop, using different USB ports, etc. If it is of note, when I look at the option to Sync through Wifi on the phone, it says that sync will happen when my computer (by name) is "available." Not sure if this is a phone issue or laptop, leaning towards laptop, since iPhoto syncs. Willing to buy Lion if that will fix the problem! I would appreciate any help that is given.
Regards,
Lindseycynecasey wrote:
... my computer is still running Mac OSX 10.5, because I don't feel the need to buy a new laptop every 2 years.
You have written a very long story, and I admit I have skipped most of it. But I think the question is you are on iOS 7, and cannot get the latest version of iTunes (11.1.5) on your computer because your OS X is too old.
The fact that you chose not to update your hardware does not mean you could not update your software!
OS X 10.5 is very old (about four years). iTunes 11.1.5 (current version) requires at least OS X 10.6.8 to run. Very likely, you could upgrade your computer's software to at least OS X 10.6.8 and then download the current iTunes on it.
You would start here:
http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
Then you would update the OS X 10.6 to OS X 10.6.8 over the air, then download iTunes (or update to a later OS X, as the current version is 10.9.2). -
have reformatted my Imac using original discs (installed leopard (10.5)) tried to do the software update but it cant download the itunes update and when it gets to the configure update screen after restart for main update, it just gets stuck. HELP!
The configure bar gets about an 1/8 full and then just does nothing. I think its lists the update as combo update? cant remember with out checking.
I have tried to do the disk verify and repair but this has made no difference.
Please let me know what i need to do, I have reformatted the mac just to start over as was clogged with a lot of useless data, I had installed lion (10.7) from the app store previously and now cant seem to find a way to re install lion. I hope I dont need to pay for it again?If you erased your hard drive, you'll need to reinstll OS X 10.6 Snow Leopard to access the App store. You won't have to pay for OS X 10.7 Lion again. Did you try booting to the recovery partition by holding the command and r keys down? If that's still there, you can reinstall OS X 10.7 from there.
If you're looking to install the current iTunes, you need OS X 10.6.8 at a minimum.
If you're still trying to update OS X 10.5 Leopard, you can download the combo update from here. Download, use Disk Utility to repair permissions, apply the update, then repair permissions again. That will take you to OS X 10.5.8. -
I have upgraded Snow Leopard with Combo 10.6.8, the supplemental update and fixed permissions, but still can't open app store to upgrade to Mountain Lion. I am on the Cayman Islands. Thanks for the help!
Don't be afraid to bump this topic. There's also an App Store forum where you might repost this question, but give some of these details in your post. I'd rephrase the topic to something like "Can't use App Store to upgrade." (Instead of can't "open".) Then give the details.
https://discussions.apple.com/community/mac_app_store/using_mac_apple_store -
Acrobat 9.0 Pro and Office 2008 updates download but won't install
I hope I'm not alone experiencing the following difficulties installing third party patches and updates and that someone who reads this may recognize the problem…and its solution. I've run Adobe Updater (6?) for CS4 Design Standard which includes Acrobat 9.0 Professional, and subsequently, Microsoft Autoupdate for Office 2008 v12.0.1, but find that neither will install the downloaded updates which disappear immediately after an (unsuccessful) installation attempt.
Disk space is not a problem (500GB HD) nor is memory (4GB RAM); I'm using OS 10.6.4 (10F569) which is the most current set of OS updates I can locate. I had successfully been running CS4 with Adobe's most recent patches (e.g. P'Shop 11.0.2 and Acrobat 9.3.3) until the 9.3.4 patch failed to install with the message that +"Safari and Acrobat apps must be closed in order to proceed"+—they were closed as was everything else that wasn't essential according to a check of the Acitivity Window. A grab of the alert panel reads:
+"AcroProUPd934_all Update Failed: The Patch has failed because the application has been modified since it was originally installed (for example, plug-ins may have been disabled). Please go to the Adobe support website for more information regarding how to re-enable disabled components prior to installing the patch, or you can uninstall and reinstall the application, and then reinstall the patch."+
Of course, uninstalling CS4 and reinstalling the entire suite of apps reverts all of them to their original versions, now none of them will accept an update…whether manually downloaded and fed to it or by using Adobe's most recent AutoUpdater. The most consistent message is an alert panel stating that in order to continue, Safari and Acrobat applications must be closed—which they are.
Not surprisingly, after nearly 8 hours on a cell phone with Adobe Tech Support in Delhi, 5 different techs and a manager, the case remains open a week later; it seems +"no one has ever seen or heard of this problem before"+ and an overly apologetic manager could only repeat +"it's [Adobe] policy to remove all copies of CS4 from existence once CS5 is introduced."+ While we waited for 500MB of updates to download more than once, a helpful tech suggested I'd have more luck finding a used copy of CS4 on the net than getting a link to another download from Adobe.
With regard to Microsoft Office 2008, I'd been running v12.0.1 and the MS Autoupdate app has tried to download and install v12.1.0 (and those which follow) but when installation is attempted, an alert panel reads:
+"There is a problem with the Office database. Office might be unable to access the data base or the database file might be damaged. Without the database, you might be unable to use the Address Book, Scrapbook, and other features that store your personal information. To rebuild the database, Open Microsoft Office 2008/Office, and then open the Microsoft Database Utility. For more information, open the Database Utility application, and on the Help menu, click Database Utility Help."+
All attempts to rebuild the database fail, noting…
+ERROR: Failed to open database [Head]+
+ERROR: Corruption opening database [16003:""]+
======================
+Scan Ended+
====================
Two hours on the phone with a relentlessly pleasant Nova Scotian tech for Microsoft revealed little but the suggestion that +"the app doesn't seem to be able to recognize your hard drive. I've never seen this problem before."+
With luck, perhaps someone reading this far recognizes the issue and can offer a solution? It will be gratefully received! Thanks,
DavidDisk space is not a problem (500GB HD)
How much space is available out of the 500GB?
Have you tried any of the following:
Disconnect all peripherals from your computer. Boot from your install disc & run _*Repair Disk*_ from the utility menu. To use the Install Mac OS X disc, insert the disc, and restart your computer while holding down the C key as it starts up.
Select your language.
Once on the desktop, select Utility in the menu bar.
Select *Disk Utility.*
Select the disk or volume in the list of disks and volumes, and then click *First Aid.*
Click _*Repair Disk.*_
Restart your computer when done.
Repair permissions after you reach the desktop-http://docs.info.apple.com/article.html?artnum=25751 and try the installations again. -
Software Update and Disk Utility no longer work (Leopard)
Hello. After upgrading yesterday from 10.4.11 to 10.5.0 then updating to 10.5.1 I find that repair / verify permissions no longer works (it just hangs after starting).
And the same with Software Update, it starts the check then just hangs. Grateful for any ideas!
Overall I am finding Leopard much slower in operation than Tiger. PeterCreate a new admin account with Apple menu -> System Preferences -> Accounts and see if the issue duplicates itself logging into that account. That will say if the issue systemwide, or just localized to the a bad user cache file. If the issue persists in the new user, you can try looking in the System -> Library and Library -> Cache, Applications Support, and ByHost folders for cache files relating to Software Update and Disk Utility. Once you find them, carefully extract them to comparable folders on your desktop you create (i.e. name one systemlibrarycache) so you know where you go them from, and restart your Mac. If the issues go away after two restarts then it is just one set of bad cache files. If the issues return after two restarts, you have something generating bad cache files which needs a more system wide repair tool.
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