Leopard and Epson R2400

I installed Leopard in December on my MBP and have had some frustrations with printing. I've been trying to print from Photoshop CS3 and have not been able to print borderless and the prints are often poor quality despite choosing higher resolutions/print quality. I've checked nozzles,etc on my printer and quality is reasonable from iPhoto. I've downloaded the new "Leopard-compatible" print driver (v3.12) from Epson Canada and made sure the "gutenprint" driver is not installed, but still my problems have not been solved -- especially borderless printing. Any suggestions?

I just solved my problem. iPhoto was fine with regards to printing and the print menus but photoshop wasn't. Rebooting my computer, however, solved my problem in photoshop.

Similar Messages

Photoshop CS3 and Epson R2400

Since I installed Leo on my Mac Pro, my R2400 will not work as it used to. I can not access the printers option menu where I can setup the paper, printer resolution, etc. When I am printing out of photoshop CS3 I will only get a standard printer menu provided by Mac OS and not by epson. I can´t change any settings and the prints come out terrible. I use the latest Epson driver - 6.12 - but nothing works as it should. Does anybody experience the same problems or might have a solution for this? I got plenty of print jobs to do before christmas! Thank you for any hints ... Jochen, Germany

Jochen,
I managed to get my 2400 printing OK now. I spent a completely wasted hour e-talking to Epson UK Support yesterday. They offered nothing useful and spent all the time telling me to do obvious things, which was very frustrating. Then I decided to go back to basics. I ditched all the personalised settings in all the print dialogue boxes and tried printing with only basic settings. I had professional print profiles for each of my papers and printers, but none of these will now work and I think that they were the crux of the problem.
This is what I did:
Step 1 - I turned off my printer. After ditching the entire Epson folder from the library and restarting Leopard, I downloaded the current Mac drivers from the Epson Support website and started by reinstalling the 2400 from scratch. I turned on my printer. I ran the downloaded installer and then went into Apple/Preferences/printers and faxes and removed the 2400 that leopard had installed with the gutenburg driver. I then installed the 2400 again through this screen and checked that the downloaded Epson 6.12 driver had installed. It had.
Step 2 - I went to page set-up for the photo I wanted to print in Photoshop CS3 and in Format For: I selected Epson Stylus Photo R2400 and in paper size: I selected A4 (sheet feeder - borderless) and clicked OK
Step 3 - I selected File/print. In Printer I selected Epson Stylus Photo R2400. In colour handling I selected Printer Manages Colour and in Rendering Intent I selected Relative Colorimetric. The I pressed the Print button.
step 4 - I then pressed Proceed in the larger than paper dialogue box taht then appeared and this closed.
Step 5 - This brings you to the Epson Printer Dialogue box. I selected the Print Settings section and selected Premium Glossy Photo paper as the Media Type. In colour settings I selected Epson Standard (sRGB). and selected the Advanced radar button below and best photo as the print quality. When I pressed print I got a good quality print....and it seems to work every time now!
I have also tried this with my Epson 950 and it also works. In fact I am getting better prints with this one than I was before Leopard!
Don't ask my why it is working this way. I don't know. I used to let Photoshop CS3 manage the colour using my profiles, but this will not work now. I suspect that as my profiles were done in tiger they are Tiger dependent. I will contact my supplier next week and discuss this with him. I am still disappointed that I seem to have lost complete control over my printing and blame Apple and Epson in equal measure. From my "discussions" with Epson support it is clear that their "fix" is aimed at the amateur user and not those requiring control over the production phase!
I hope this helps.
David

Leopard and Epson crisis!

I have an Epson Perfection 2450 scanner at home (and 5 at work where I teach graphic design). We have upgraded to OS 10.5.1 and to Adobe CS3. We left CS2 on the computers. We could not scan using CS3 Photoshop (though CS2 still worked) and so upgraded the scanner drivers. Now none of the computers will recognize the scanners. Not with Epson Scan, not with Photoshop, not with Image Capture. I spent 90 minutes on the phone with Epson support. Uninstalled everything. Reinstalled. Still no recognition. The About This Mac shows that the computer knows the scanner is there. Hooking up the scanner to a laptop with 10.4 and the same driver proves that the scanner works. The computer is missing the Scanner Monitor and com.apple.scan (whatever that is... Epson said to search for it). Thus, Epson says it is a problem with Leopard allowing the driver to install properly. And, of course, they've never heard of this before. But it is happening with 6 computers, hooked up to six 2450 scanners. The V350 scanners are working fine with the new driver. Help?!?!? I have students climbing the wall because they can't scan (me, too!).

While Apple and Epson and HP and Adobe fight it out over whose "fault" this all is, many people have circumvented the whole issue by using the VueScan driver
http://www.hamrick.com/
which works with just about every scanner ever made and which was 10.5 compatible almost from day one.
Although my Epson 2400 works fine under 10.5 using the Epson software, there is still no working TWAIN driver (that I am aware of) that will allow importing from PS CS3.

Snow Leopard and Epson ****

Why, oh why, do I need to be an early adopter ?????
I did the Snow Leopard update on 2 Mac Pros in my studio.
Now I have a huge mess with my Epson 9800 and 9900 printers:
1) I cannot use my ethernet to find my 9900.
2) spooling times for prints are long enough to go out for a sandwich.,
3) and - my i1 X-Rite profiles for my dual monitors are garbage.
In addition - I can't even print a letter from my Epson C88+ printer. I no longer have the Epson Printer Utility 2 software working - now it is Printer Utility Light. "Light" is the right word ! One of the C88+ cartridges is out of ink and the printer stopped working. The "Light" software will not show me which cartridge needs to be replaced!!!!!
My studio will donate $100 to sponsor a meeting for the Apple and Epson folks to get together and to get this #$%^^^^&^ software problem worked out - fast.
Any other takers ??
Dick
<Edited by Host>

I can't really tell which drivers you are using right now. It sounds like the best course of action for you is to uninstall all of the Epson printer drivers and reinstall them one at a time. You will need to go into the Library/Caches folder and delete the Epson folder. Also go into the Library/Printers folder and delete the Epson folder. In the PPDs folder, delete the .gz files for your printers, too. If you are using the Gutenprint driver, you will need to uninstall that first. You can download the uninstaller at the following URL:
http://sourceforge.net/projects/gimp-print/files/Uninstaller%20-%20Mac%20OS%20X% 20ONLY/1.2.6/gutenprint-uninstaller-1.2.6.dmg/download
Click on the file it downloads and uninstall Gutenprint.
Once all the drivers have been uninstalled, install the latest drivers for each of your printers one at a time and make sure each works before installing to the next one.
Hope this helps, Syd

Leopard and Epson Aculaser CX11NF

I am trying to connect my Epson Aculaser CX11NF with Leopard. It is connected, but for some reason the printer tells me that I need to check the paper type when it is correct and it prints about an inch lower than normal. Is this because there is a compatibility problem with Leopard and will this possibly be fixed with 10.5.2? If this is not the issue then what is wrong? Thanks.

This may or may not be of help to Snow Leopard users, but printing to my CX11NF via the USB port on my Airport Extreme (the first n version, not the current one) is problematic but workable from both my Dual G5 and my wife's 15 inch MacBook Pro (late 2008), both running Leopard. There were no issues with Tiger, but Leopard introduced an incompatibility with Epson Status Monitor3. ESM3 crashes or freezes after any print job (or queue of print jobs), and this usually results in having to restart either the Mac or the Airport Extreme. I've found that manually quitting the Epson AL-CX11 driver, then quitting or, more often, force quitting the ESM3 after a print job allows subsequent printing without having to restart. (I do this using Dock menus.) The workaround isn't 100 percent successful, but it comes reasonably close. As this printer has been discontinued for a couple years now, Epson is extremely unlikely to update drivers for it. So far, I'm reluctant to upgrade my wife's MBP to Snow Leopard, as there's no way to know in advance if it will defeat the workaround. If anyone using Snow Leopard has success printing through an Airport Extreme's USB port to the CX11NF, please post it here.

Leopard and Epson 2200

Hi,
I have upgraded to Leopard and have problems with my Epson 2200. The Epson Print Utility2 has been erased (?) by the upgrade. I can print from the printer but the utility to clean the print heads is gone and I cannot check levels anymore either. This basically makes an excellent printer useless. Does anybody have a solution?

This Leopard/Epson incompatibility problem (which disgraces both companies) has taken up my entire weekend. I finally am able to print to my Epson Stylus Photo 2200 from my Intel-based mini running 10.5.2 by:
1. Hooking up via USB, not Firewire.
2. Clearing out all old printer drivers and installing Gutenprint 5.0.2 from sourceforge.net.
AND, to restore Epson printer utility functionality, including ink level checking:
3. Per a tip found in this discussion group: "Download the Utility "Pacifist" and use it on your Leopard Install disk to extract EPSON Printer Utility2.app. Go to OSInstall-PrinterDriversGroup-EpsonPrinters, and then follow the path above to find the file. You can then extract a copy."
I would add that you have to guide the download of Utility 2 OR 3 to your Application folder (or move it there from the Library after the download).
As it turns out, the Gutenprint Epson drivers produce better prints than the ones Epson supplies.
Thanks to this discussion group and a dozen others I've Googled to come up with this relatively simple fix. Hope it works for the other Epson Leopard sufferers out there.

Leopard and Epson 3800

Like most folks using Leopard and trying to print on an Epson 3800, I have lost most of the printing functions that should be available on a printer of that calibre. So much for my brand new Mac Pro, and my almost brand new Epson. However, with Tiger loaded on my MacBook Pro, the printer works just as it should. I really don't want to downgrade the Mac Pro from Leopard to Tiger, and I'm wondering if I can somehow link the Macbook to the Mac Pro in target disk mode, and print from there. Alternatively, I have three hard drives on the Mac Pro and I'm also wondering if I can load Tiger into one of them, and print from that drive. Has anyone tried either of these alternatives, and if one works, can you walk me through it? Any thoughts on this pesky problem would be appreciated (and, yes, I have read most of the threads I can find). Thanks.
Andy.

I am having the same Error:-9672 issue with my networked SPro 3800 Pro Edition and my PowerMac G5 running newly installed Leopard. I'm at a loss and a little confused. In order to work backwards as some of you suggest, how do I delete the new PPDs? Where do I find them in the Printers folder and what are they called? I just downloaded the Printer Driver v3.5cE and can't find what it loads. I want to go back to the older PPD and see if that works. If that doesn't I might try the Euro version. Is that a Beta version?
My issue is also Express won't see any PPDs in the print window even after all the updates. Depending on the printer selected it is ether grayed out or I can only select Generic versions.
Has anybody spoken to AppleCare?

CS5, New IMac and Epson R2400 = terrible prints

Please can anyone help. I have a new I Mac running Mac OS X 10.6.4. I have just purchased CS5 and I have an Epson R2400. I cannot get a decent print despite spending hours trawling the internet for help and carrying out every suggestion under the sun. Please can someone help before I throw out the €3000 worth of kit that is worse than useless outside.
Yours hopefully Sue

Hi Sue
I have the same configuration as you and I am happy with the output.
What actual problems do you have. Maybe I can help.
Cheers
John
you can email me at: [email protected]

Os x 10.6.8 and Epson r2400 printer

Hey
I´ve jut opgraded to 10.6.8 and now will add my epson photo stylus R2400.
newest driver is downloaded but it will not work, eny solutions?

Is the printer attached to your Mac with a USB cable or is your Mac trying to reach it some other way, as over a network? Did you try the "repair" procedure described in the article I cited? Have you installed the Epson driver update that Apple released recently?

Leopard and Epson SP 900

I recently upgraded to Leopard. Things are working well. I can print to my Epson Stylus Photo 900, however, I have no control over the prints.
In the past I could click on the "Printer" button in the print window and I would see Epson's control window where I could select the type of paper, the quality of the print, etc.
This is now GONE. I have tried everything I can think of:
1) Downloaded and installed the latest "Epson EasyPrint v3.1bA" from their website
2) I have Reset Printing Systems in Print & Fax in the control panel by Control+Clicking the list.
3) I have deleted the Epson folder from the Library/Printers folder.
Nothing is bringing up the window I used to see or a newer version of it. I have screen shots of what I used to see(I made a screen shot so I could remember the settings when printing photos, glad I did) and what I now see. You can see these screen grabs here:
http://www.lbiphotos.com/epson.html
Any help would be greatly appreciated.
-Kirk

Even after I select the best resolution in the Gutenprint driver, the quality is not as good as it was in the pure Epson driver.
Here is the response I got from Epson:
Thank you for contacting the Epson Connection.
Drivers for your product are included with Macintosh OS X 10.5. Just
connect your Epson product to your computer.
If your output is faint or if the driver settings and/or features are
missing, your system may have automatically added the printer using the
Gutenprint driver.
Determine Which Driver is Currently Being Used
1. Click on the Apple icon in the upper left corner of the Finder and open
System Preferences.
2. In the System Preferences window, click on Print & Fax.
3. In the list of printers on the left side of the Print & Fax window,
click once on your Epson printer to select it.
4. Check the name of the driver being used; it is displayed in the center
of the Print & Fax window next to “Kind”.
5. If the driver name displayed next to “Kind” is Gutenprint, the incorrect
driver is being used. Follow the steps in the next section to select the
correct driver.
Selecting the Correct Driver
1. Turn off the printer.
2. Delete the print queue and remove the printer from Print & Fax by
clicking on the minus button under the list of printers. Click OK to
confirm the removal.
3. Click on the Apple icon in the upper left corner of the Finder and open
System Preferences.
4. In the System Preferences window, click on Print & Fax.
5. Turn on the printer. The system should add the printer automatically.
6. If the system does not add the printer or if it adds it using the
Gutenprint driver, contact Apple for assistance. You may need to reinstall
the Epson drivers provided with Leopard.
NOTE: To check ink levels, click the Utility button, then click EPSON
StatusMonitor. The Supply Levels button will not show remaining ink levels
for your Epson printer.
If you require further assistance with this particular issue, please ensure
all of our previous correspondence is contained in your reply, so we can
better track the history of this issue.
If you have a different issue, please submit another E-form via our website
(http://www.epson.com), and we will respond in a timely manner. Thank you
again for contacting Epson.

Epson R2400 & ProPhoto RGB

Using Leopard 1.5.1 and Epson R2400 printer, with the issues surrounding LR 1.3.1 printing and the latest Epson drivers (6.12), I have settled on either printing TIFFs with ProPhoto RGB assigned color space (1) with CS3 and having Photoshop manage color or (2) with LR and having Printer Manage color. Photo results are "nearly" identical.
Using Ian Lyon's method from tutorial with LR leaves photo washed out when LR manages color with whatever profile used.
My question is-
When using method 2, LR and printer managed, the Epson driver Color Settings has three options-(1)Epson Standard (sRGB), (2)Epson Vivid and (3)Adobe RGB. If I select (3)Adobe RGB (since there is no Photo RGB option and I assume Adobe RGB has the largest gamut available) am I potentially getting a print with "clipped" color and therefore the "slight" difference in prints from CS3 and LR?
--Dave

Richard- I have, prior to Leopard and LR 1.3.1, used paper profiles from Epson (2400 specific) and 3rd party profiles created by Spyder3Print. However, since the latest upgrades to Leopard and LR, I can not print with LR "manages prints" (similar to many others using this combo w\R2400). The ONLY way I can get acceptable prints from LR is to use Printer Manages and then the print is "nearly" identical to CS3 Photoshop using Photoshop Manages Prints.
So, until the LR team (or Apple or Epson) trouble-shoots the "problem", I'm left with the work_around mentioned previously.
Stating my question another way-
Would my prints appear identical IF the Epson 6.12 driver had an option (4)Pro Photo RGB?
My hope is that IF the Adobe LR folks wander these threads (as I'm led to believe they do!) then I wanted to give one more perspective on what the experience is in printing from LR.
If even Jeff Schewe is seeing issues with the 3800 and gads of R1800 folks are having problems with LR, then more info for the developers might prove fruitful to the users.
--Dave

Epson R2400 (and maybe other Epson Printers) and Snow Leopard: A Solution

I installed Snow Leopard over the weekend and everything seemed to go fine, except the re-installation of my Epson R2400. It didn't work. The Epson Web site provides Snow Leopard assistance for the R2400, but it is counter-intuitive. The following will save you time.
First disconnect your printer from the computer.
Second, go to Mac system preferences, Printers and Fax and delete the Epson printer from the list.
Third, put your Snow Leopard disc back in your Mac and when the dialog comes up, select optional installations folder (or something like that--I don't have it open right now). Then check Rosetta and install it.
Fourth, go to the Epson Web site. You need to download a new set of drivers. Here is where it becomes counter-intuitive. You would think you should use the first driver and utility package listed, which is referred to as the Combo package. It refers to Snow Leopard (10.6) and it is the newest one. But you would be wrong using such simple logic. You want what is now the second one driver in the list--Printer Driver v.57, which also meets the system requirements.
Fifth, download v.57, install it, reconnect your printer and it prints just fine (I've only done one print so we will see).
I don't know whether the other Epson high-end printers contain such loopy instructions, but if you are confronted with a choice between a combo pack and a simple one, you might try the simpler one first.
Hope this saves someone some time and aggrevation.
Jack B. Siegel
P.S. This is not a completely new driver written for Snow Leopard--that may come sometime down the road or may not). This, so I am told, is a Power PC driver and Rosetta (as in Rosetta stone) is a utility that translates it so that it can be used on an iMac.
As a consumer, you should hate Epson. They, as has the world, knew Snow Leopard was coming for at least a year. By now they should have had all new drivers and this should have been worked out so that people didn't have to call technical support (a waste of my time and their's). Since the Epson R2400 is discontinued, they apparently don't feel compelled to provide premium service and updates for it. I bought mine about a 1.5 years ago. They should not abandon products this quickly after discontinuing them. As far as I can tell, they come out with a new printer in this price segment every couple of years. I shouldn't have to buy a new printer every two years.
But as I said to myself yesterday as I struggled with the problem: If I can't print, I can't buy ink.

I am sure your advice will help Mac users, however, my comment is on a different front. I remain fascinated at the extent to which Mac users refuse to blame Apple when they have problems with their OS. Many Epson drivers don't work, many HP drivers don't work, Cisco VPN (supposedly built into the OS) doesn't work for some, there are problems with PS CS4 and LR, other are having problems with Parallels Desktop, some are struggling to get AT&T's Laptop Connect card software to function, and Nikon has a warning up to not install the new OS if you want to use Capture NX2. Actually, do a search and you will find lots of complaints. Perhaps instead of just blaming Epson, HP, Adobe, etc., one might want to bring the producer of the OS into the equation. It certainly sounds like Apple was not working with some of its major software partners as closely as they should. It is hardly the case that Apple has a perfect record in this area anyway - there are reasons why there is a 64 bit version of PS CS4 for Vista/Windows 7 and not for 10.X. Of course, at least for companies like Adobe, Epson, Hp, Nikon, etc., they are also pushing to finish drivers and updates for Windows 7. Perhaps Apple should have factored that in when they pushed to beat Microsoft to release.
Leaving all of that aside, anyone who adopts any OS on the date of release 1) needs to do their homework to make sure the stuff they use will work, and 2) should expect that at least a few things won't function the way they want. That is a fact of life for early adopters, and should be considered even more likely to be the case in the middle of a recession that has sucked resources away from companies. Early adoption of any new technology, whether it be an OS, app, new computer, new camera, or things like a blue ray DVD player comes at some cost.
BTW, as a legal user of the Windows 7 RTM, I have found that PS CS4 and LR function exceptionally well and my Epson printer drivers work without issue - none of the apps or drivers have (as yet) even been updated for Windows 7. At least from my perspective, that would suggest that Mac users might want to turn at least a bit to the producer of their OS, and how it handled the development and release of 10.6, before laying all of the blame for problems at the feet of the hardware and software partners....
Stephen

Lightroom 3, Epson R2400 and the dreaded magenta cast

A customer called me to say her printer was broken and nothing she could do would make her Epson R2400 print accurately from Lightroom on her iMac running Snow Leopard. I visited expecting to have to sort out a double profiling issue or a clogged printer.
However, this was not the case. A nozzle check revealed very mild clogging on the light cyan cartridge but nothing too bad and it cleared quickly. Checking the print settings in Lightroom and the Epson driver settings suggested that there wasn't a problem there either - colour managed by a profile in Lightroom with printer colour management turned off. A couple of test prints resulted in images with a definite over-all magenta cast. Plodding through threads on this forum and others came up with all the usual profile issues which I reckoned were not applicable in this case. Still, I downloaded and reinstalled the Epson driver and also the icc profiles for the papers being used, in this instance those supplied by Permajet, in case there was some corruption. The problem persisted.
Now there are a lot of speculative solutions out on the web, some of them involving tweaks to the OS, others recommending monitor profiling (not the problem here) and some suggeting the use of elaborate presets to distort the colours to a printable result. None of these seemed useful - the screen colour was fine and the histograms weren't unbalanced in a magenta direction. It should just work.
Then I wondered about the little 16 Bit checkbox. What if I ticked that? Result - PERFECT. Lovely colour immediately. Now, I'm not sure why printing in 16 Bit should sort out the magenta cast in this case but it does. There is a general opinion, even in books such as that by Martin Evening, that 16 Bit is an interesting option but not vital. In the case outlined here it is vital.
So, if you are having magenta cast problems try ticking the 16 Bit box. It may just save your last clumps of hair from being torn out.

I wouldn't argue with you re the R2400 and its capabilities as it isn't mine and I didn't have any of its literature while trying to get to the bottom of the problem. The profiles I tried were Epson's own and a Permajet one from their website. Both produced magenta results until 16 Bit was turned on, or at least that seemed the trigger for the better results. Unexpected, I agree.

CS3 / Leopard / EPSON R2400 issue

Hi Everyone,
I'm a design professional who is pretty dumb when it comes to color management.
I have an EPSON R2400 at home and have never gotten it to print right. I had CS2
and had all kinds of problems with it, and have since upgraded to CS3. Over the weekend I upgraded to Leopard and now the prints look horrible. They are really light and have a posterized look to them. I have installed the new EPSON driver that is Leopard compatible. Can anyone walk me through what I need to do to get great prints?
Thanks, Mark

Just purchased a Mac Pro 2x2.8GHz Quad-Core Intel Xeon. 16GB 800 MHz DDR2 FB- DIMM
In the past I have been running my Epson 7600 direct from my PC. printing from Q Image and Photoshop Lightroom 2 with fantastic results.
It has been frustrating to find out that the Leopard Driver version 3.09 from Epson will not work regarding positioning the image on the sheet (using roll paper). Epson and Apple do not seem to want to help, even Epson state on their site that the printer driver is not a full featured driver for Leopard.
I then discovered Gutenprint, I have downloaded the driver and have my Mac conected via USB I am printing out of Photoshop Lightroom.
This has corrected the image positioning problem, the only problem now is the I am getting poor colour, can you tell me if I can still allow the the printer to manage colour ? in the Lightroom settings I have tried different settings to no avail.
My files are profiled for Adobe RGB 1998.
If anybody could let me know if they have managed to have the new Epson Driver 3.09 work in their workflow it would be very much appreciated, or maybe they have gone down the same track as myself with the Gutenprint driver .

After upgrading to snow leopard my Epson printer drivers did not load and i get an error 'rasteroescpll failed'. I have tried reloading the driver to no effect. Can anyone help?

I have just upgraded to Snow Leopard and at the end of the upgrade the printer drivers failed to load. I have since updated them myself (Epson BX305) but still get an eror message 'rasteroescpll failed'. can anyone help?
I have an Imac previously running 5.8.0 and now running 6.3.0.
thank you
Hugh

The current driver version is 8.67.
Delete you printer.
Delete the folder /Library/Prnters/EPSON
Delete the folder /Library/Caches/Epson
Unplug your printer from your computer for 30 seconds and then plug it back in. You should be prompted to download the new drivers.
If all that fails, you can get the new drivers from Apple at http://support.apple.com/kb/DL1398

Leopard and Epson R2400

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