Leopard & Bumpy CS3 Installation

1) Wiped Laptop (Powerbook G4)
2) Installed Leopard
3) Installed Leopard Updates
4) Tried to Install Web Premium CS3... but 30 min later...
Dreamweaver, Fireworks, Photoshop, Contribute, Flash Professional, etc.. are reporting installation was unsuccessful, stating: "Component install failed"
Nice.
Ironically, the only thing that did install was Acrobat Professional CS3 (the only product from the suite that Adobe said was slightly incompatible). I shut down, rebooted... same thing.
"Component install failed"
But then..
5) I ran Adobe Updater (updated the partial suite)
6) Reinstalled Web Premium... success.
Not sure if Adobe Update helped (figured it did), but it installed & works now.

you could try different installation files.
if you follow all 7 steps, you can dl a trial via one of the links on this page: http://prodesigntools.com/download-adobe-cs4-and-cs3-free-trials-here.html
and activate with your serial number.
if you have a dl problem, you didn't follow all 7 steps. typically, failure to meticulously follow steps 1,2 and/or 3 is the problem.

Similar Messages

Cannot install Adobe CS3, Installer fails

Hi, everybody,
I hope somebody can help me here, as for almost 3 weeks now I am trying to install Adobe's CS3 Design Premium and I can't get it to work. Adobe's tech support is very friendly and comes with solutions and things to try now and then but first response time is really slow (48h) and secondly they haven't found a solution yet, though being escalated up in Tech Support levels already.
Problem:
Can't install CS3 (English version), Design Premium
Platform:
WinXP Professional SP2 2002 (all patches) US
Intel Pentium M 1.7 GHz
1.5 GB RAM
C:, D: Partition
On C: still 25 GB available
Computer is in domain.
Have tried to install it as local Admin and Domain-User (who is also in local Admin group with all rights).
Furthermore CS2 is installed, Macromedia, Office products etc.
Details:
1. Can start installer, all screens are accessible, can make entries everywhere.
2. Installation starts and progress bar appears.
3. Installers runs to the end (without any problem), summary screen comes.
4. Summary says that some products could not be installed.
5. Installer installed the "smaller" apps, like Acrobat, Device Central, Bridge etc. BUT NOT Flash, Photoshop, Illustrator etc.
Side effect is that, as Acrobat and Distiller cannot be activated by itself, I cannot use them anymore and the CS3 installer does remove these two CS2 products. Well, working with Reader currently :-(
Also, the numerous uninstallations (45 min!) remove also PDF plug-ins and Flash plug-ins, so a terrible situation to be in.
What I have tried so far (and which hasn't worked):
1. Ran CHKDSK over the hard disks, no issues.
2. Installed from hard disk (instead DVD).
3. Disabled all services and startups, as well as firewalls, virus scanners etc.
4. Let the cs3clean script run (provided by Adobe, which resolves problems if you had CS3 beta installed, which I didn't), with level 1 and 2.
5. Tried to install only specific applications (not all).
6. Ran MSCLeanup app.
7. Analyzed CS3 Install log for FAILED, Error Code 3 etc., no dramatic entries. Only thing that sometimes appears:
- Error 1303, not enough privileges for CONFIG.MSI, which seems to be a known MS issue when the hard disk responds too late. Of course privileges for CONFIG.MSI are there, also tried reapplying them, deleting folder etc.
8. Applied privileges new to all folders.
9. Ran a registry cleaner
10. Deinstalled Bridge 1.0
11. Tried it in Safe Mode, not possible (Installer says cannot be run in sfae mode).
More:
Adobe tech support also suggested to uninstall Bonjour, but I cannot find any entry and therefore have no idea how to uninstall. Add/Remove programs doesn't list it.
As the Installer runs about one hour, it is not only time-consuming, it also kills my productivity, as no Browser, Adobe or MS product can run when the installer is running.
Googled for error 1303 and CONFIG.MSI similar problems. Found numerous entries with CS3 installation issues, with some the CS3 Beta clean script helped, others had success with copying installation folder to hard disk, everybody something else (or no solution). And nothing that helped me.
As I know haven't heard from Adobe Tech Support for four working days, does anybody have any idea what else I could try?
Thanks
Matthias

There are log files that record the process of installation. If errors occur, they will be recorded in those log-files.
You should open up the log file in C:\Program Files\Common Files\Adobe\Installers. The file is called something like Adobe Creative Suite 3 Design Premium 1.0.log.gz (depending on your install type).
Pay attention to the file extension: it should be .log.gz and not just .log
To open it you should have a program like Winzip or Winrar, because it's an archive file containing a text file.
Search in the text file for the error message. Search for "Error ".
In my case it was "Error 1401.Could not create key \Software\Classes\.svg\OpenWithList\Illustrator.exe. Verify that you have sufficient access to that key, or contact your support personnel."
Now follow these steps:
1. Make sure you are logged in as an Administrator in Windows XP.
2. On the Windows TaskBar, choose Start, Run, type "regedit" (without quotes), and click OK.
3. Navigate to the following key that was of your error message (in my case it is: HKEY_LOCAL_MACHINE\Software\Classes\.svg\OpenWithList)
4. Right-click "OpenWithList" and choose Permissions.
5. Make sure your user name displays under "Group or user names."
NOTE: In the Windows XP Pro edition, the user name displays next to the word, Administrators.
In the Windows XP Home edition. the user name may display without the word, Administrator.
If you are not sure whether or not you are logged in as an Administrator, you can verify user rights in the Control Panel, User Accounts.
6. Verify that "System" also displays under "Group and User Names."
If the System name is not there, add it as follows:
7. In the Permissions for OpenWithList dialog box, click Add.
8. Type "System" (without quotes) in "Enter the object names to select" and click OK.
9. In "Permissions for System," make sure "Full control" and "Read" are set to "Allow."
10. Click OK, exit the Registry, and proceed with the install.
Read the tech note as well: http://kb.adobe.com/selfservice/viewContent.do?externalId=kb402035&sliceId=1
My problem was solved this way. Good luck!

Cannot install Photoshop CS3 - Installer just dissappeared

I have an issue installing Photoshop CS3 as follow:
I have removed all Photoshop CS3 Beta manually (Use control panel, deleted files and registries) as instructed in this web and get rid of all thing involved Adobe out of my computer.
When I clicked Setup.exe, a setup windows with progressive bar (See in http://www.thetaforce.com/image/cs3installer.jpg ) appeared shortly and then disappear!
Then nothing is happenned further. No error message. It just disappeared. I wait for an hour but nothing happened.
I tried to run Windows in clean mode (msconfig -> disable unneccessary services) and also disable Antivirus and Firewall etc. But this problem persists.
I'm running Windows Vista Home Premium (32Bit) and have Intel Centrino Duo 2.0GHz with 1.5GB of Ram (DDR2) and 100GB HDD. Graphic shared Intel 945GM Express Chipset.

I finally got CS3 to install last night, I decided to vanilla install XP sp2 from scratch using a ghost copy.
I then ran the installer from the same physical disk but diffrent partition and I got 2 errors, CS3 and shared components failed to install. I was just about to throw the towel in, having cleanned my pc back to nothing but base XP sp2 install and then I thought why not put the whole 460mb package on the root or C:.
I ran the installer and uncompressed the file, which created the installer and executed. The options screen popup (at last!!) and I chose the default install location and few minutes later, CS3 was installed and running.
I then spent the next couple of hours updating XP with 80+ security patches, IE7 and all my other applications.
This may seem a bit drastic, but I can only conclude that this problem had nothing to do with CS3beta but rather a conflict with one or some XP security updates / patches.
Also, there must be something inherently wrong with the CS3 installer scripts, perhaps absolute rather dynamic file addressing as it just would not work if I put the installer on a different drive.
I've burnt nigh on 20 hours on this upgrade and finally have it running.
Focusing on the positives, my pc is running a lot quicker and has less bloatware than before, however getting a PC to be stable takes a lot of time and effort, which I now have to contend with. In fact, IE 7 is already crashing more than it did previsouly!
Looking on the bright side, I finally have access to my CS3beta PSDs with LR working in harmony.
I do hope others can solve the problem in a less drastic manner. For me, I felt it better to work from a know XP build to isolate the many variables.

CS3 Installer asks for non-existent DVD drive

I'm running CS3 on Windows XP. I need to reinstall because I somehow lost codecs for Premiere Pro. Whenever I try to reinstall, the CS3 installer puts up an Installer Alert that asks me to insert CS3 Master Collection Disc 1 into drive G:\ to continue installation.
That sounds pretty simple, but there is no G: drive on my computer. My two DVD drives are D: and E:, and inserting the disc there has no effect. Checking the Windows device manager shows no G: device recognized anywhere on the computer.
I can only click OK, which returns the same alert, or Cancel to cancel the installation. I cannot, for the life of me, figure out how to get the CS3 installer to ask for installation disks on an existing drive. What's particularly annoying is that the installer is running from a DVD in drive E:, so you'd think it would know to ask for further discs in drive E:. I've tried it as well from drive D:.
Any ideas for getting the installer to stop asking for discs in a non-existent drive?
I've toyed with the idea of completely uninstalling CS3, but am afraid that the installer still won't work, in which case I won't be able to get any work done using CS3 at all.
Thanks for any and all help,
Mike Boom

The 404 means you have not followed the Very Important Instructions on the prodesigntools page before clicking the download links.
The 7 steps are crucial for setting the correct cookies on your hard drive so that the Adobe servers will grant you access to the download files when you click the links.
So:
Go back to http://prodesigntools.com/download-adobe-cs4-and-cs3-free-trials-here.html
Follow the Very Important Instructions (Step 0 to Step 6 = 7 Steps)
Then click the download links and they will work.

Photoshop CS3 installer

Hello,
I bought Photoshop CS3 a few months ago, but I lost the installer disc. I still have product key. I only need a link for Photoshop CS3 installer 30day trial, and then I can activate it. Could someone give me link to the Photoshop CS3 installer? (Not the extended version)
thanks

tbalint444444 wrote:
I bought Photoshop CS3 a few months ago,
Obviously not from Adobe. It hasn't been available from Adobe since 2008.
If you registered it with Adobe, the serial and download link should be available by logging in to your Adobe account.
Try http://prodesigntools.com/download-adobe-cs4-and-cs3-free-trials-here.html
If successful, KEEP A COPY locally for future use. No guarantee that these links will hang around forever.
Photoshop Std and Extended is the same file. Standard version or Extended will be unlocked when you enter your serial number.
The installer will recognize your serial as a Standard version and that's what'll be installed on your machine.

Adobe illustrator cs3 installation help

I had to reinstall Illustrator cs3 recently. It goes through the installation process and ask me to put in Adobe Indesign CS4 cd
into my mac to continue the instalition process. I only downloaded the trail Version of Indesign so i dont have the the cd (i have all of my cs3 disc)to finsh installing
Illustrator. Does anyone know i how get my Illustrator to finshin Installing without a Indesign 4 disk?

See http://www.adobe.com/go/kb407277
It has a patch for the CS3 installer that will fix the problem.

Trying to find a CS3 installer

Why does the folder at ftp://ftp.adobe.com/pub/adobe/photoshop/mac/cs3/ contain an installer for CS2 but not one for CS3?
The folder for CS4 does not have and installer for CS3.
THe folder for CS2 does not have an installer for CS.
But the folder for CS3 has a dmg file called "ps1001.dmg", which,after you download it, turns out to be a CS2 installer.
Anybody know where I can get a CS3 installer?
Mr Pix

Try the Resources section at http://www.freeforum101.com/iworktipsntrick/index.php?mforum=iworktipsntrick

PS CS3 installation disc

Have just upgraded my mac from an intel G5 to the new imac.
My PS (CS3) disc will not install on to the new machine any tips to overcome this problem.
thanks
MC

You're probably out of luck. The CS3 installer uses older system components that Apple long have removed from OSX.
Mylenium

CS3 installation failure

I am reinstalling Adobe CS3 on my machine after a rebuild. Windows 7.
After I insert installation disk 3 and hit ok I receive an error "Adobe CS3 installation has stopped working" and the installation process closes.
Any thoughts as to how I may proceed?
Dani Amendola

you could try different installation files.
if you follow all 7 steps, you can dl a trial via one of the links on this page: http://prodesigntools.com/download-adobe-cs4-and-cs3-free-trials-here.html
and activate with your serial number.
if you have a dl problem, you didn't follow all 7 steps. typically, failure to meticulously follow steps 1,2 and/or 3 is the problem.

CS3 installation issues

I'm attempting to downgrade from 5.0.4 to 5.0.3 to see if it resolves some lock-up issues. I'm running under 10.5.5.
When I use my original ID disk image (purchased via download) and run the Setup.app, it starts to install, but then asks me to insert a *CS4* disk. I cannot continue from that point.
I do have a ID CS4 trial installed, as well as Acrobat 9. But I don't understand why the original CS3 installer is failing.
Thanks,
Ray

Thanks for the heads up, Bob.
I like Adobe and love InDesign, but must say that this company's installers and updaters are among the worst in the industry....
Ray

CS3 installation frustrations

This is frustrating.
I have Vista home premium 64bit.
I've had my CS3 design premium installed on this computer before, so I'm not sure what is different other than I just sent it back to the manufacturer to have the HD replaced.
I've done the jscript and vbscript, ran the installer as admin, after a 2 hour installation process, the only thing that gets installed is Acrobat and the flash encoder, neither of which work properly.
The rest is all failed components.
I have about 30+ hours into this.
Any other ideas?

I Just battled my CS3 installation on XP sp3 for weeks... but, alas, there is hope! I was logging on to call Adobe out on their HORRIBLE installer. Oh, if you contact them, they do not support CS3 anymore.   HA. They tell you that your PC may have a problem, or your disc... NOT THE PROBLEM. Okay, I guess I'll save the ranting for my own post (and a little at the end), but hopefully my advice will be some help for you.
After trying almost every suggestion I could find on here, some blessed soul offered this gem.   Install the products one by one... I know, and it will take 40-60 min per product, and it will always "repair" shared components (which after a while will be verify components), but everything installed for me except the auxiliary content for After Effects (3rd Party did install).   It was sketchy at first, but then started with Version Cue, and everything else fell in place. If you do happen to fail when installing a component, be sure to reinstall one that worked so the failure isn't the last attempt. Otherwise, at least for me, the products will not work due to some licensing failure.
Ok, so here's how you do it... Close the default window that pops up when you insert disc 1. . Then go to start, run, browse to the CS3 folder from the root of your DVD drive, then choose Setup.exe. It will go thru the prompt for serial number the first time, but after that it will allow you to choose which products to install without that prompt again. Click "deselect all" then choose one from the top pane. It worked, without copying all your files to the hard drive (HUGE waste of time), and without trudging thru the installer logs... For me this is the only thing that worked.
My original symptom was that the installer would hang or fail gracefully. I did not get any BSOD errors. Just failure. Oh yeah, they know about the problem. Doesn't matter that you spent 3K on their product (which I did download at time of purchase with DVD option) 3-4 years ago. If you want to re-install your product on the original PC, tough titty.   Buy the upgrade. Oh, you want replacement discs? Sorry... you must upgrade. AND ITS NOT THE DISCS YOU LIARS. Even though you and I and THOUSANDS OF OTHER HONEST PEOPLE bought their product with an understanding that it would be usable 3 years later. NOPE. Not supported. Not their problem. It’s your hardware or your DVD drive, or else you must have scratched your discs. PFFF, what a huge load of crap.
I'll leave you with this. Whoever is in charge of customer support at Adobe should be fired. I pray an innovative competitor comes along and pushes them out of the business. I hear that HTML 5 is going to make Flash obsolete... That's a start. Screw Adobe and their third-world support approach and their lack of regard for paying customers. They're despicable

My CS3 installation failed on my new iMac with Mavericks. Why?

Anybody have an answer for why the CS3 installation failed on my new iMac with Mavericks? I bought CS3 for my old MacPro which recently died. I still have the installation CD, with serial number and PN number. Help!

check your installation logs, Troubleshoot with install logs | CS5, CS5.5, CS6, CC

When will Leopard and CS3 be compatible?

The Adobe Creative Suite forum for Macintosh has this question posted - as you might imagine, it's very close to the top of that forum's list of threads.
In the thread "When will Leopard and CS3 be compatible?" the Adobe Tech Rep Dov Isaacs, Principal Scientist, Publishing Technologies & Services Group, Adobe Systems Inc., says that the only solution is to wait for Apple to fix Leopard possibly via 10.5.3 or, wait until 10.6. He recommends that Tiger users who need CS3 not upgrade to Leopard until Apple makes their new operating system compatible with CS3. He says that there are no work-around's now or planned by Adobe.
So when will Apple address this - anyone know?

That link is out of date (although it is the most current "official" info on Adobe's web site.)
In the discussion referred to by the OP, an Adobe rep (cited above) says that the last update to Acrobat fixed its main issues (that the leopardsupport.pdf says is needed). So, according to the PDF, all should now be well and good.
He also says in other posts, more or less, that 1) CS3 doesn't work properly under Leopard; 2) It's Apple's fault for breaking apps and releasing a "buggy" OS; 3) it may be fixed in 10.5.3 but don't hold your breath, they hope it's fixed in 10.6!
I use CS3...Photoshop, InDesign, Illustrator, Acrobat...and haven't had any issues. I don't depend on them to make a living, though.
Reading the thread on the Adobe web site, I get the feeling that there is quite a bit of dissatisfaction with the OS X version of CS3 vis-a-vis Leopard, and at least one very senior Adobe guy is very publicly trashing Apple for it.
And people wonder why Apple doesn't comment for the record on pending fixes/releases/etc...

CS3 Installation Confusion

Ok, this question is probably a simple one to answer, but I just bought a MacBook Pro os x with Snow Leopard to replace my ... Windows Vista laptop, and I have already purchased CS3 Web Premium (I had it installed on my vista). I'm trying to install CS3 on my new Mac, but I can't find the setup to start the installation anywhere in the Web Premium dvd folders, and the setup won't start on its own when I insert the dvd.
What am I doing wrong? Am I missing something when I look through the folders? Do I need to install an application of some kind to get this going?
I've read the Read Me on the installation process for the Mac, but I can't find the Setup Mac OS folder it mentions, or any folder that will install CS3. Did I overlook something?
Thank you!
Nicole

You cannont install a Windows version on a Mac unless you install Windows first. You're only other choice is to buy a crossplatform upgrade to CS4
and you'll need to do so directly through Adobe.
Bob

Fresh install of Leopard and CS3 Install issues...

I'm sorry to beat a dead horse, but I've done a bunch of searches and can't seem to get a definitive as to why CS3 won't run... specifically Illustrator and InDesign. Here's the backstory...
I have a G5 Dual 2.0 (with 4mb ram). When running Tiger, CS3 works fine. I wanted to upgrade to Leopard, so I backed up my drive to an external drive. Did the complete nuke to install Leopard. Updated Leopard to the latest update, whilst fixing permission along the way. I did the install of CS3, and then the updates. Now, InDesign crashes on launch, and Illustrator will open... sometimes, but it will then crash when a new document is created, an existing file is double-clicked, etc.
I have run the clean deinstall procedure and tried to install again... same results.
Suggestions please! I want to use Leopard but at this rate I might not be able to.
Thanks,
Michael

Hey thanx for the replies Buko and Neil. I went back through my notes and I did install in the correct order CS3 then CS4. So much going on it is a good thing that I made notes, too much multi-tasking. Anyway, I guess I should correct myself and say that I installed CS3 then CS4 with no problems. I began to launch the various apps and found that AE CS3 and SB CS3 were not recognized, the CS4 versions were okay. They both had the NO symbol (circle with diagonal line) and would give an error when I tried to launch. The error was something along the lines of "software is not supported by this architecture". At first I thought it may be something with the sound settings or perhaps some minor glitch with the OS because I did not receive any warnings during installation. I ran the OS updater until it said I was up to date then started working on the Adobe updates. I never got an update for the two apps in question so I did a manual update on AE CS3 only to get the warning that the updater could not find the app. This got me thinking about uninstalling everything so I popped in the CS3 install cd and took a look at "reinstall" feature which listed AE and SB as not currently installed. I ran the installer for each app and after a lot of disk swapping between CS3 and CS4 it worked. All is well again.
Now some may ask why did I put myself through all of this torture? This is for a classroom environment and we are offering training on both versions of the Adobe software. This is still easier than reimaging all of the class machines each time the class changes. I am looking forward to playing around with Time Machine to see if and how I can implement it into my workflow.
Neil, I figured that I would not be able to install Tiger but I was hoping. I have ghost images of previous builds that would make my life a lot easier if they would work. I actually got the image onto the new iMac but performance was flakey.
Thanx again for the input. I hope that my experiences can help someone else. Any questions feel free to email me.

Leopard & Bumpy CS3 Installation

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