Leopard DVD spits out

Greetings,
I own a Powerbook 15", 2.2 Ghz Intel w/4Gigs of Ram I purchased this as a refurb last November and it came with the "Leopard" upgrade discs. When trying to install it tries to read the disc and after 10 seconds it spits it out. Called Apple support they mailed me a brand new "Leopard" disc same problem. I can view a DVD, burn a DVD, play a CD, burn a CD. I had heard these discs are too thick which is potentially why it doesn't read it. Any additional info or help would be appreciated.
ATA Bus:
MATSHITADVD-R UJ-857E:
Model: MATSHITADVD-R UJ-857E
Revision: ZA0E
Serial Number:
Detachable Drive: No
Protocol: ATAPI
Unit Number: 0
Socket Type: Internal
Low Power Polling: Yes
Thanks,
RRS, Jr.

Welcome to the Apple boards:
The Leopard DVD is dual-layer.
When you play a movie DVD, be sure it's a dual-layer movie DVD and you can play it completely through both layers. Movie must be over 2 hours long. Box usually says dual-layer.
If you can play a DL DVD, then it's possible that your Leopard DVD is bad.
Look at the DVD carefully. Is it scratched? Dirty (if so clean it with a damp soft cloth, wiping radially only).
If that still fails, see if you can make a copy of the DVD and use that for installing Leopard.
I don't think the thickness is an issue per se, but there are some DVDs and CDs that are too thick for some MBP superdrives and they get jammed.
If the DVD ejects normally, it is not too "fat"
It's also possible that your optical reader is marginal and can play movies OK but cannot read a data DVD properly. Remember that playing a movie DVD is possible with many read errors, but when reading a data DVD like the Leopard DVD, the reading process must be perfect. Not a single bit can be missed.
Message was edited by: nerowolfe

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rastogim wrote:
I just recently purchased leopard, and wheni insert the dvd into my mac powerbook pro (purchased 4/2007, with superdrive). the drive appears to read and then after a minute or two the dvd kicks out with out loading. I have also tried booting off the cd, by inserting the cd and restarting my computer and hitting "c", but also then the dvd kicks out and the computer boots normally off my HD. any recommendations?
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