Leopard froze at the middle of installation and now mbp won't start
I first tried to install Leopard by upgrade mode but it froze after the dvd verification so I restarted it and no problem, the second time I tried Erase and install mode, and in the middle of the installation process it froze, there were 41 minutes left and the disc stopped continually but then it would start again, but this time it froze, the dvd made the same sound over and over and the screen didn't move either so I restarted it and the "kernel panic" message appeared, restarted it again with leopard inside and now it's stuck on the gray screen. I even put a installation disc and it tried to install the previous version, I guess it doesn't have any OS installed so it doesn't know what to do.....now what should I do?
Run Apple Hardware Test: http://support.apple.com/kb/ht1509
If it reports your drive is damaged, replace it immediately. If your backup's are not able to recover your data then you can use Time Machine to restore. If you haven't been using Time Machine or another form of backup then you will need to search for a Data Recovery service however this solution is expensive and not 100% certain they can recover your data.
Not to be unkind but there really isn't any reason to not be backing up on a regular basis.
Best of luck,
Roger
Similar Messages
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30+ bad blocks and now mbp won't start
i had 30+ bd blocks last week. I got a ext hard drive to back up my data. Using SuperDuper I managed to get 170gb out of 220GB off my drive before backup stopped due to corrupt files.
I deleted the corrupt files and found superduper stopped at 108GB before the spinning wheel of death appeared and i forced shut-down. Everytime, after that, i manually started moving a few files slowly to the ext-hardrive before i saw a slower finder beore it froze again. End of the story my comp won't restart.
I have done successfulyy
Install DVD repair disk - no errors
Start with Command+S - no errors
Start wih Shift - start up takes forever and never loads up!
Restart normal - no luck
I went to an Apple sales and they tied to copy my data putting my machine as ext drive...but when we'd click the icon on my drive.. their finder would freeze or stall for a moment.
I really need access to my documents and downloads...
I've been advised to avoid instaling snow leopard (even though it would only re install the system) as the harddrive might be corrupted.
Another apple center over the phone said that the there is only a 10% of data recovery.
HELP!
How do I get access to my data?
How I tell for sure my drive is broken or unreadable!
All my important files are under mu User profile
p.s. I had found a corrupted ~/Library/Receipt/iLifeSoundEffects_Loops.pkg which I deleted. Ran disk permissions throgh Onyx and it didn't had problems doing the permssions (contrary to what I believed that deleting files from reciept folder would caue havoc)
nullRun Apple Hardware Test: http://support.apple.com/kb/ht1509
If it reports your drive is damaged, replace it immediately. If your backup's are not able to recover your data then you can use Time Machine to restore. If you haven't been using Time Machine or another form of backup then you will need to search for a Data Recovery service however this solution is expensive and not 100% certain they can recover your data.
Not to be unkind but there really isn't any reason to not be backing up on a regular basis.
Best of luck,
Roger -
I did a factory reset on my late 2008 MacBook from a Snow Leopard disc. It installed fine, but as soon as I began to use the computer (safari) it froze. Couldn't even force quit. So I held down the power button to turn it off, and now it won't start up. It goes to the grey Apple screen and just sits there loud as can be. Help! Please keep in mind I've not done anything like this before and am going to need a little hand-holding. Thanks in advance.
Hi. Don't worry it's nothing serious. Insert the Instal Disc (Snow Leopard) and press the C button while turning on the computer. Once you see the desktop, go to Utility and choose Disk Utility. Select the Macintosh Partition on the left window pane and then click on Repair Disk and Repair Disk Permissions on the bottom right corner. Wait for both processes to finish. Click on the Apple icon (top left corner) and choose quit. Your computer should restart. See if it reboots normally. If not you can always reinstall the OS following the same steps. Good luck!
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iPhone 4, stopped 6.0 upgrade in the middle of install, and now I just get the blinking apple. Can't even get it to restore or recognize my phone when I plug into the computer/itunes....
Did you try to connect in recovery mode? iPhone and iPod touch: Unable to restore
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Plz help
Help I have accidentally deleted the var folder on my mac and now it won't start up what should I do?Reinstall OS X.
Reinstall Snow Leopard without erasing the drive
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install Mac OS X 10.6.8 Update Combo v1.1.
Reinstalling Lion/Mountain Lion Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless. -
I have tried to update from Leopard to Snow Leopard using disk. New OS wouldn't load and now laptop won't start at all. Simply get the Apple logo and the clock below and then after about 10 mins the laptop switched itself off. The Snow Leopard disk is a brand new family edition. Error message when attempting to install was that "this software cannot be installed on this disk".
Thanks Fred, but I've tried '''ALL''' that already.
I '''THINK''' I might have found the problem - the Profiles folder has been locked by inherited properties from the levels above. I have had to go all the way up to my User folder and reset ALL the properties from there down to be unlocked so that I could remove the prefs.js file so that it could be recreated on the next launch of FF. Exactly why my User folder is locked in such a way as to stop me/FF making changes when I have been able to alter preferences at will in the past, I don't know ...
So far, so good. I have since done a complete shutdown and when I restarted this morning, FF seems to be behaving itself ...
flashfletch -
I've just updated my iPhone to the new iPhone OS and now it won't work and iTunes won't recognise that it's there. I've uninstalled iTunes and reinstalled twice and it's not working. Please help.
I have not had wifi since November when I upgraded to the newest IOS version. I called the Apple help line and they told me some things to do and I tried them all and they worked for a few hours and then wifi shut off again. I kept doing what they told me and it worked for a couple more days and then I could never turn it on again. My blue tooth doesn't work either. I had to actually increase my data usage with AT&T becuase of this. When I did that in December I went to the Apple store and was told that it is a hardware issue and since my phone is out of warranty I would have to pay for a new phone because they could not fix the issue. My upgrade isn't up until June 2014 so not only do I have to wait for the upgrade and I am not paying for a new phone but I have to pay $10 plus extra a month on my cell phone bill because I was going over on my Data!!! I have been beyond upset about this and Apple is not doing anything about this nor did they offer up some way to resolve the issue because obviously it is not just some rare incident if several people are having this issue. Who knows how many people out there have had this issue and have not said anything about it. Now there is a newer update that I can't do because it requires wifi in order to download.
June can not get here fast enough and I may not go back to Iphone after dealing with this for so long with no help from Apple. -
I turned my iphone off when visiting the doctor's surgery and now it won't turn back on. It had 73% battery left and I have tried connecting it to my computer with USB but nothing happens. I have taken out and replaced the sim card too. Any suggestions
If wjosten's tip doesn't work try plugging it into a USB charger (not through your computer), wait about 30 seconds and it should come on. If it doesn't remove the cord from the phone and keep trying this. I've had this same issue and found a combination of the reset & charging cable tends to work. Sometimes it takes about 5 minutes for the phone to respond.
Best of luck. -
I installed ios7 on my iPad 2 yesterday, this morning it wouldn't open the weather channel app. I thought maybe I should power it down. When I held down on the power button the screen went black and now it won't do anything. What do I do now?
Try a reset: Press and hold both Sleep/Wake and Home buttons until the Apple logo appears.
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Plz help
Help I have accidentally deleted the var folder on my mac and now it won't start up what should I do?/var is a hidden folder, so you mustn't remove the folder.
The only solution is to reinstall OS X. If you have OS X Lion or Mountain Lion, use OS X Recovery > http://support.apple.com/kb/HT4718
Hold Command and R keys while your MacBook is starting and reinstall OS X. You won't lose anything. If you have a backup, you can restore it after starting in OS X Recovery instead of reinstalling Mac OS X, so you will save a lot of time -
This is making me really mad I have an iPhone 4s and all off a sudden the volume slider disappeared and now it won't let me turn up my volume I have reset restored done the tooth brush trick blew into it and everything an it still wont work someone help!!
Is that the only solution? This just happened to me last night and I though that maybe it was just acting up and it would be fine this morning but it wasnt..
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My Mac book pro shut down after getting a low battery message and now it won't start. Any ideas?
Hey Citrinesky,
Thanks for the question. I understand your MacBook Pro is not responding. The following resource may provide a solution:
Troubleshooting: My computer won't turn on
http://support.apple.com/kb/TS1367
Thanks,
Matt M. -
I put my macbook into target disk mode and now it won't start up in regular mode
I put my macbook into target disk mode and now it won't start up in OSX. I have used my install disk and repaired the drive. I have held down the option key to choose the system. I have tried to start in safe mode with same result. The apple screen appears, but the gear just keeps turning. I can get it back into target disk mode by connecting it by firewaire to my macbook pro. It will start up in Windows when I choose that system. What can I do to get it to start up with OSX?
Thanks for your help.Try this from MacFixIt as well:
In the case of drive directory damage or problems with permissions, the solution is usually to use Apple's Disk Utility to repair the disk. Of course, you won't be able to perform this operation normally (simply launching the Disk Utility application, located in Applications/Utilities, and initiating a disk repair) if your system will not startup. So two options exist:
* Insert your Mac OS X 10.4.x (Tiger) media (DVD or CD) and restart the computer while holding down the "C" key. Once the computer has booted from the installation disc, select "Utilities" from the menubar and open Disk Utility. Repair the disk, then quit Disk Utility and restart your system.
* Alternatively, you can repair the disk while booted in single user mode if you do not have access to a retail Mac OS X 10.4.x (Tiger) DVD/CD. To startup in single user mode, hold down the "Command" and "S" keys simultaneously at startup. Once properly booted, type the command fsck at the prompt. Repeat these process until no errors appear. -
I killed a MacBook Pro. Shutdown with flash in drive and now it won't start at all.
I may have killed my MacBook Pro OS X by accidentally restarting with a Flash Drive it it and now it won't start at all. Any ideas?
So it is powering on. You did not state that before. In that case:
Reinstalling OS X Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Also see this if above doesn't work:
Install OS X from Scratch
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Erase the hard drive:
1. Select Disk Utility from the main menu and click on the Continue button.
2. After DU loads select your startup volume (usually Macintosh HD) from the
left side list. Click on the Erase tab in the DU main window.
3. Set the format type to Mac OS Extended (Journaled.) Optionally, click on
the Security button and set the Zero Data option to one-pass. Click on
the Erase button and wait until the process has completed.
4. Quit DU and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Install button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible
because it is three times faster than wireless.
This should install the original version of OS X that came on the machine. -
ITunes kept freezing and now it won't start at all
It all started when I downloaded an iTune U class that contained a lot of videos and chose to download all old episodes. It turned out there so many that it would take 25 hours. I tried to abort the downloads, but apparently that messed something up.
First iTunes started up normally, tried to download "83 items" and then started to freeze up after a minute. I had to shut it down via the Task Manager.
Then it got worse, and now it won't start at all. After I click on the icon to open iTunes (I have Windows 8) the screen turns white, the blue wheel spins and nothing happens. When I hold the cursor over the iTunes icon in the task bar I can see two preview tiles (one for Download and one for iTunes itself), but both are blank (all white) and nothing happens - the blue wheel will spin forever. What do I do?
I do have the latest version of iTunes. If I uninstall and reinstall iTunes, will that solve the problem? And will the content of my library still be there? Thanks!Hello, J Appleseed.
Thank you for visiting Apple Support Communities.
You can try an uninstall and reinstall of iTunes to see if that resolves the issue. Your iTunes library will not be deleted by doing this. However, this issue could be a result of multiple issues so an uninstall/reinstall may not resolve this. Below, I have included the best articles that will help you isolate and possibly correct this issue. Process each step and test the results after each step processed.
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/ht1923
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
iTunes: Troubleshooting security software issues
http://support.apple.com/kb/ts3125
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/ts4123
Cheers,
Jason H.
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