Leopard, InDesign CS2, and Xerox Phaser 6120 Broken

I just updated to Leopard andexcept for a few minor burps, most everything is working except printing from InDesign CS2. When I try to print to my Xerox Phaser 6120, in the printer queue window I get the error:
/usr/libexec/cups/filter/pictwpstops failed
If I look in the CUPS logs, I see this:
\[29/Nov/2007:23:57:35 -0500] [Job 39] Adding start banner page "none".
\[29/Nov/2007:23:57:35 -0500] [Job 39] Adding job file of type application/pictwps.
\[29/Nov/2007:23:57:35 -0500] [Job 39] Adding end banner page "none".
\[29/Nov/2007:23:57:35 -0500] [Job 39] Queued on "Phaser6120_94_D4_50" by "tom".
\[29/Nov/2007:23:57:35 -0500] [Job 39] Started filter /usr/libexec/cups/filter/pictwpstops (PID 598)
\[29/Nov/2007:23:57:35 -0500] [Job 39] Started filter /Library/Printers/Xerox/Filters/xc6120pstops (PID 599)
\[29/Nov/2007:23:57:35 -0500] [Job 39] Started backend /usr/libexec/cups/backend/mdns (PID 601)
E \[29/Nov/2007:23:57:38 -0500] [Job 39] can't create PictWPSDoc from `/private/var/spool/cups/d00039-001'.ERROR during execution of pictwpstops. Error number -9783
E \[29/Nov/2007:23:57:38 -0500] PID 599 (/Library/Printers/Xerox/Filters/xc6120pstops) crashed on signal 10!
I \[29/Nov/2007:23:57:38 -0500] Hint: Try setting the LogLevel to "debug" to find out more.
E \[29/Nov/2007:23:57:38 -0500] PID 598 (/usr/libexec/cups/filter/pictwpstops) stopped with status 1!
I \[29/Nov/2007:23:57:38 -0500] Hint: Try setting the LogLevel to "debug" to find out more.
It looks to me like xc6120pstops is crashing and dumping core. Or maybe the issue is with pictwpstops . If I switch over to the "Generic" PostScript printer everything works just fine (but I loose duplexing). And no problems printing from other applications, at least yet.
Has anyone else seen a similar problem?

I seem to be having the same problem with my Xerox Phaser 6120 although it is not application specific. xc6120pstops crashes even if I just print a test page. Generic postscript printer works fine. I've managed to set the printer default to use the duplexer via the web interface, but I'd still rather have full access to the driver.
The Crashreporter log (which oddly reports that xc6120pstops is PPC even though it should be Intel) indeed shows a crash, but I don't know how to interpret any of the detailed information:
Process: xc6120pstops [6211]
Path: /Library/Printers/Xerox/Filters/xc6120pstops
Identifier: xc6120pstops
Version: ??? (???)
Code Type: PPC (Translated)
Parent Process: cupsd [6156]
Date/Time: 2008-03-05 22:59:12.691 -0800
OS Version: Mac OS X 10.5.2 (9C31)
Report Version: 6
Exception Type: EXCBADACCESS (SIGBUS)
Exception Codes: KERNPROTECTIONFAILURE at 0x0000000000000000
Crashed Thread: 0
Thread 0 Crashed:
0 ??? 0x812a5bc1 0 + 2167036865
Thread 1:
0 ??? 0x800bb9e6 0 + 2148252134
1 ??? 0x800c31dc 0 + 2148282844
2 translate 0xb818b6ea CallPPCFunctionAtAddressInt + 202802
3 ??? 0x800ecc55 0 + 2148453461
4 ??? 0x800ecb12 0 + 2148453138
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0xb813d020 ecx: 0x00000000 edx: 0xffffffff
edi: 0xb81d8794 esi: 0xb81d8770 ebp: 0x8080d180 esp: 0xb7fffacc
ss: 0x0000001f efl: 0x00010246 eip: 0x812a5bc1 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000000
Binary Images:
0xb8000000 - 0xb81d7fe7 translate ??? (???) /usr/libexec/oah/translate
Translated Code Information:
Rosetta Version: 21.01
Args: Hermione 44 AK testprint.ps 1 APDInputSlot= pserrorhandler-requested=standard nocollate com.apple.print.PrintSettings.PMColorMatchingMode..n.=0 com.apple.print.JobInfo.PMJobName=testprint.ps APColorMatchingMode=APApplicationColorMatching job-uuid=urn:uuid:1b35ef40-ebf4-379b-7024-3c89d9a29659
Exception: EXCBADACCESS (0x0001)
Thread 0: Crashed (0xb7fffacc, 0x812a5bc1)
0x00003088: /Library/Printers/Xerox/Filters/xc6120pstops : _main + 2172
0x000022fc: /Library/Printers/Xerox/Filters/xc6120pstops : __start + 392
0x8fc01048: /usr/lib/dyld : _dyldstart + 60
0x00000000: /Library/Printers/Xerox/Filters/xc6120pstops : + 0
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x00003088 ctr: 0x900210c0
r00: 0x00003088 r01: 0xbfffc900 r02: 0x0000000e r03: 0x00000000
r04: 0x00003ee4 r05: 0xa0022d34 r06: 0xbfffc920 r07: 0x00000012
r08: 0x00000008 r09: 0x00000000 r10: 0x90061160 r11: 0x8fc33c48
r12: 0x900210c0 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000000
r24: 0x00000000 r25: 0x00000000 r26: 0xbffff010 r27: 0x0000001c
r28: 0x00000006 r29: 0xbffff014 r30: 0xbfffc900 r31: 0x00002834

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