Leopard install disks being scratched during install

I have had a couple of very strange experiences trying to install Leopard (upgrading from 10.4.10).
I initially ordered (at a special price) and received a Leopard disk under the program whereby I had purchased my MacBook Pro within the month prior to Leopard being issued. When I attempted the install, it moved along fine and then midway hung and finally said the install had failed--disk unreadable. I was unable to start up at all. Couldn't even eject the disk. Finally got it out. Did a clean install of 10.4. Reinstalled all my many programs and was determined to NOT use Leopard.
A few days later I looked at the Leopard disk and found that rings had been "scratched" or "worn" into the data surface as though my DVD reader/player had malfunctioned and been in contact with the disk surface. I was horrified and quickly looked at all my other program disks just used for the reinstallations, afraid the DVD player had ruined them too. They were all ok. This lead me to believe that perhaps the Leopard disk was bad even before I put it in my computer. I called Apple. They issued a new disk with barely a comment.
Well, I finally got around to doing an install of Leopard with the new DVD. I looked carefully at the disk first. No apparent ring scratches. The install worked--really slowly--but it finished and works fine.
However, when I ejected the disk, I took a look and, sure enough...the data side had rings scratched (or worn) into it as though my DVD player had been in contact during the installation process! They were not there before the install. This has NEVER happened with any of the other MANY installation disks (or disks I've burned) on this computer but has now occured TWICE with the Leopard install disk!!!! WHAT'S GOING ON?????
Has anyone else seen this issue?

DavidBJ wrote:
I have had a couple of very strange experiences trying to install Leopard (upgrading from 10.4.10).
I initially ordered (at a special price) and received a Leopard disk under the program whereby I had purchased my MacBook Pro within the month prior to Leopard being issued. When I attempted the install, it moved along fine and then midway hung and finally said the install had failed--disk unreadable. I was unable to start up at all. Couldn't even eject the disk. Finally got it out. Did a clean install of 10.4. Reinstalled all my many programs and was determined to NOT use Leopard.
A few days later I looked at the Leopard disk and found that rings had been "scratched" or "worn" into the data surface as though my DVD reader/player had malfunctioned and been in contact with the disk surface. I was horrified and quickly looked at all my other program disks just used for the reinstallations, afraid the DVD player had ruined them too. They were all ok. This lead me to believe that perhaps the Leopard disk was bad even before I put it in my computer. I called Apple. They issued a new disk with barely a comment.
Well, I finally got around to doing an install of Leopard with the new DVD. I looked carefully at the disk first. No apparent ring scratches. The install worked--really slowly--but it finished and works fine.
However, when I ejected the disk, I took a look and, sure enough...the data side had rings scratched (or worn) into it as though my DVD player had been in contact during the installation process! They were not there before the install. This has NEVER happened with any of the other MANY installation disks (or disks I've burned) on this computer but has now occured TWICE with the Leopard install disk!!!! WHAT'S GOING ON?????
Has anyone else seen this issue?
You might see what happens if you play a movie DVD. Use an old one. Be sure to play it through the switch point to the second layer.
You problem may be that optical drive is damaging dual-layer DVDs for some obscure reason.
Most of the other installation disks you used were probably single-layer disks.
It might also be that the Leopard DVD is a bit thicker than a standard DVD. Check the thickness.
If you do get another replacement DVD I suggest making a backup immediately.
You might also be able to copy the scratched DVD on another machine, but it has to had a DL burner. Sometimes copying a scratched DVD will work, since the copying process re-reads bad areas many times.
If you do get another DVD, use an external drive until you are sure why this is happening.

Similar Messages

I upgraded my iBook G4 from 384MBytes to 640Mbytes and upgraded from Tiger to Leopard. After a few weeks the HDD failed. New Leopard install reports: "insufficient memory". I need Tiger install disks so I can install

I upgraded my iBook G4 from 384MBytes to 640Mbytes and upgraded from Tiger to Leopard.
After a few weeks the HDD failed. I bought a new disk, installed it and trued to install Leopard, but the install fails reporting "insufficient memory".
I assume the installation requires more memory than the OS actually needs to be able to run.
I need Tiger install CD/DVD so I can install Tiger first and then upgrade to Leopard.

Call Apple Customer Support 1-800-767-2775, provide the Serial Number and specifications of the Mac, and for a reasonable fee, they will supply a replacement set of system discs (if available).
The discs will be for the original version of the OS that was pre-installed when the Mac was manufactured.
You need much more RAM than that.
Leopard system requirements:
http://support.apple.com/kb/SP517

Snow Leopard Installation Disk Ejects - won't install

A brand new Snow Leopard Installation disk would not be read in a MacBook Pro 15" so I just thought I'd share my solution.
This installation disk was readable on every Mac that I tried except the one that I wanted to install Snow Leopard onto, which, by the way, could read other CDs and DVDs.
I ran TechTool just to eliminate any problem it may be able to handle.
The solution was to clean the DVD with a little dish soap and water and to blot it dry with a lint-free cloth. Once I was sure that the disk was totally dry I attempted the installation again and it worked.

Hans, will that Pioneer cause problems with this Tiger app? One comment I read on one forum said that non-Apple disk drives have to be disabled to run Tiger, so I wonder if that would solve this problem. I appreciate all the time you've given me to help solve this problem. Like most projects, a lot more is involved that appears at first.

Premiere Elements 11 "installing Shared Technologies" error during install

How do I fix the "The installation process has encountered an error whil installing Shared Technologies. Please restart your system and try again." error while installing Premiere Elements 11? Photoshop Elements 11 installed fine, but I keep receiving this error while trying to install Premier Elements 11.
I have already tried:
Install from CD
Install from C: drive root
Install from Adobe website trial version
Install from CD, after clean boot
In each case it installs at the same place with the same error.
From searching these forums and doing a web search it seems like a common problem with no clear solution.

FFWLKin
I do not know if what I am about to report will help or confuse the Premiere Elements users further on this Shared Technology error encountered during Premiere Elements installation, but here is hoping that something in the following experience might be of help to someone....
I entered your thread with the Shared Technology error (targeting Elements Organizer/Data 7) when trying to install Photoshop Elements 10 and Premiere Elements 10 on a new Windows 8 64 bit computer. Unlike the others I had no problems installing Premiere Elements 11 and Photoshop Elements 11 from the Adobe installation disc a week earlier on this brand new Windows 8 64 bit computer. Short of re-formatting the hard drive, I did everything plus with no luck in getting versions 10 installed on this Windows 8 64 bit computer. So, I decided to focus on working with the already installed version 11 programs.
I headed for Premiere Elements 11 to create a DVD-VIDEO format on DVD disc and to my horror found that the program's burn dialog had no burner(s) in the burner location (either the build in one or an external burner (USB). But, Premiere Elements 11 burn to folder did work. On the other hand, I found that Photoshop Elements 11 Organizer File Menu feature to burn (datadisc) to CD or DVD did recognize these burners and that burn to feature worked. I went through the typical drill for those in this type of situation and nothing remedied the problem. So, I decided to go for the deactivate/uninstall/reinstall route. Well, now Premiere Elements 11 reinstallation ran into the same fate as Premiere Elements 10, that is, it ran into the Shared Technologies error related to installation of the Elements Organizer and Premiere Elements 11 would not install after going through everything decribed in this thread, excluding re-formatting the hard drive.
1. Deactivated/uninstalled Photoshop Elements 11 and Premiere Elements 11.
2. Apply the cclearer: cleaner and registry cleaner. And, then went into the Registry and deleted all related to Photoshop Elements 10/Premiere Elements 10 as well as Photoshop Elements 11/Premiere Elements 11.
3. Disabled firewall, antivirus, spyware...
4. Tried to reinstall Premiere Elements 11, using the installation files (setup.exe in 64 bit folder) copied to hard drive. No go. Same Shared Technology error.
5. Started deleting programs that I had installed after the initial successful installs of Photoshop Elements 11 and Premiere Elements 11 (these programs included iTunes, VLC player, and ImgBurn). Still no go for the Premiee Elements 11 install, and same Shared Technologies error.
FINALLY, Photoshop Elements 11 and Premiere Elements 11 got successfully installed on this Windows 8 64 bit computer according to the following scenario (iTunes, VLC player, and ImgBurn still removed from system...firewall, antivirus, spyware protection re-enabled)
1. Attached a USB burner to computer via one of its USB 3.0 ports.
2. Inserted the Adobe installation disc into the burner tray of this burner in order to install the program(s) via the installation disc.
3. Selected install for Photoshop Elements 11. It went to completion without problem.
4. Selected install for Premiere Elements 11. It went to completion without problem. And, now the burn dialog/burner location did recognize the computer's built in burner and my USB external burner.
None of the above may have had anything to do with what finally triggerd the version 11 installation processes to go to completion. But, I add this to the mix of how Photoshop Elements 11/Premiere Elements 11 finally got installed in Windows 8 for the user.
And, I would offer this suggestion to those who have already installed Premiere Elements 11 on their Windows 8 64 bit. As soon as possible make sure you have burners listed in the burner location of the program's burn dialog.
ATR

New PC lost origional install disk and unable to install using download

I got a new PC and have lost my install disk forr my Tunston T2. I tried to install using the download of version 4.1.4 from the website but no luck. When I try to open the program I get an error message "Palm Desktop Application has encurred a problem and needs to close".
I tried it without the device connected and with it connected and get the same error.
My PC has an Intel Core2 Quad CPU Q9400 @ 266GHZ with a 500G drive. I am running Windows XP Pro.
Does anyone have a clue how I can get it up and running?
Post relates to: Tungsten T2
This question was solved.
View Solution.

Sounds like your data crashing out palm desktop.
It's either your calendar or contacts causing the issue.
Steps to fix
1. Navigate to C:/program files/palm/Hotsync ID
2. In that folder locate another folder called datebook
3. Remove datebook.dat file from there and place on desktop
4. Go to folder called Address
5. Remove address.dat file from there and place on desktop
6. Attempt to open palm desktop
IF it opens continue
7. Go to tools/options and change the start up application from datebook to memos
8. Navigate to C:/program files/palm/Hotsync ID
9. In that folder locate another folder called datebook
10. Grab the datebook.dat file off of the desktop and place in the folder
11. Choose to overwrite the file
12. Go to folder called Address
13. Grab the address.dat file off of the desktop and place in the folder
14. Choose to overwrite the file
15. Relaunch palm desktop
16. Go to tools/options/tools
17. Select fix corrupted records.
18. Close palm desktop re open
Everything should work fine. If you want you can then change the start up application back to datebook.

Install flash player, but during install told to shut down safari

I am a new mac user, with at desk top using ios 10.9. Been trying to download Adobe Flash player but during installation it quits and I get a dialogue box telling me to shut down Safari. I don't have Safari open.......

I figured it out from another thread. you need to "Quit" Safari before installing. Yes, its nothing to worry about once you figure it out, but until that time its frustrating for people switching from PC to MAC.

[Solved]With systemd on install media, systemctl works during install?

When I upgrading my current machine from sysvinit to systemd, in order to use systemctl to enable services, I first had to reboot the system.
With the new install media for October using systemd, is it possible to enable these services using systemctl during the install (ie, so I could add 'systemctl enable foo.service' to install scripts)?
I do realize that I could just manually symlink, but it feel much nicer to use systemctl.
Last edited by Morrad (2012-10-08 05:12:39)

I do exactly that in my install script...
systemctl enable cronie.service
systemctl enable [email protected]
systemctl enable UEFIstubMOVE.path
systemctl start UEFIstubMOVE.path
...but see below for the message I get when I try to start one of the services...
ln -s '/usr/lib/systemd/system/cronie.service' '/etc/systemd/system/multi-user.target.wants/cronie.service'
ln -s '/usr/lib/systemd/system/[email protected]' '/etc/systemd/system/multi-user.target.wants/[email protected]'
ln -s '/etc/systemd/system/UEFIstubMOVE.path' '/etc/systemd/system/multi-user.target.wants/UEFIstubMOVE.path'
Running in chroot, ignoring request.

Tried to install newest itunes, crashed during install, and now crashes my computer every time i try to uninstall. Itunes doesn't show up in the Add/remove prog list at all. tried to roll back over a month, still crashing.

So I tried to update to the newest Itunes. It locked up my computer part way thru the install. Black screen, computer turned itself off. Now anytime i try to do anything with Itunes it shuts my computer down. I can start up fine in safe mode but when i try to uninstall from there, Itunes doesn't exist. the other apple programs do, but no itunes. when i try to uninstall the other programs in safe mode it tells me it can't because the windows installer isn't loaded. I have system restored to over a month ago and itunes still doesn't show up in add/remove programs. however, i can open itunes. it just tells me a file didn't get installed and to uninstall and reinstall. So, how do i remove a progam that doesn't think it exists and crashes my computer when i try to do anything related to it??? I'm out of ideas. running windows vista.

I think my problem is fixed now.
For the fun of it, I reinstalled iTunes 9.2.1 today (using the exact same installer as I did yesterday), but this time I didn't uninstall iTunes first. As expected, iTunes recognized my iPhone (as I expected it to, until my next reboot).
A few minutes later, Software Update showed up and among the updates is "iPhone SDK Compatibility Update". The description indicates that installing this should fix an issue where iPhones and iPod touches aren't recognized by iTunes. Isn't that interesting?
I installed that update and most of the others waiting for me (including Java, Safari 5.0.1, and a few others - not 10.6.4 though, due to the issues with nVidia graphics cards). After the reboot, I started iTunes, and it saw my iPhone!
So, if you're having this same problem, I'd recommend tracking down this update and see if that does the trick for you. Hopefully it will.

I have locked myself out of the administrative password. I have the 10.6 install disk, how do I install? THANKS!, I have locked myself out of the administrative password. I have the 10.6 install disk, how do I install? THANKS!

I have locked myself out of the administrative password which does not allow me to install the new 10.6 operating system. What can I do?
THANKS!

See Here for Backup / Cloning...
SuperDuper http://www.shirt-pocket.com/
CCC http://www.bombich.com/

Installing New version but during install get "Actionlist not found" error

What to do here? I have uninstalled old version and have tried multiple times on multiple downloads this same error. I have gone ove rall the troubleshooting docs and changed security settings and still same error. Thoughts?
32 bit Microsoft 7 Explorer

Download and run the offline installer from http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-windows.html#Ins tall_in_a_firewall_proxy_server_environment

How do you make a bootable install partition from a disk image of an install disk.

I have an iMac g4 running Leopard and would like to install OS X 10.3 on a different partition Leopard is on. However the super drive in the iMac will not read the disk I have, so I used my MacBook Pro to make a disk image of the install disk to use to install on the iMac. I do not know how to make the disk image into a bootable partition so I can install 10.3. The person I bought it from has already created a partition of the Leopard install disk and it is bootable but I do not know how he did this. Please help me. Thanks!

However the super drive in the iMac will not read the disk I have, so I used my MacBook Pro to make a disk image of the install disk to use to install on the iMac
Could be the cd is bad. Could be a bad cd reader.
I' not sure what you are trying to do.
To install,
-- you need to boot from a cd.
-- copy a working installation from another partition. try carbon-copy-cloner
-- could try target disk mode. There is a cd sharing mode.
"Installing OS X 10.4 'Tiger' on DVD-Challenged Macs Using FireWire Target Disk Mode" Should work for 10.3
http://lowendmac.com/misc/06/0710.html
Here is a picture of a firewire port:
http://upload.wikimedia.org/wikipedia/commons/thumb/b/b6/IEEE_1394_Firewire_PCI_ Expansion_Card_Digon3.jpg/800px-IEEE_1394_Firewire_PCI_Expansion_Card_Digon3.jpg
cd sharing across ethernet. Not sure if this works for booting.
http://support.apple.com/kb/HT5287

Boot Camp Install Disk

I was using Boot Camp beta on my old hard drive but around Christmas the hard drive died. When I brought it to get repaired they gave me a new hard drive and a free upgrade to Leopard (I had previously been running 10.4) for "pain and suffering" I did not however get an installation disk for Leopard. I am trying to partition my new drive with Boot Camp however because I do not have a leopard installation disk I apparently cannot install the drivers for Windows. Is there anywhere that I can burn a disk for this purpose like in the Boot Camp beta?

Try contacting Apple Care, but don't mention your attempt to install windows. Just go the route that you were upgraded to 10.5, and you would like to have the install media "just in case" you need to reinstall mac os x. They should be accommodating...

Can't download packages during install

I'm using an Arch 0.7RC disk to install. I'm attempting to install the base packages during install from numerous mirrors and getting an error stating that one or more packages could not be downloaded.
Should I burn a newer 0.7 final ISO? I figureed I could just use this one and download newer packages with pacman.

Hi trey.
Is networking set up? You may need to install a NIC driver, configure the network, and then start the network before you can run pacman or download from external sources.
You might find it easier to install the 'base' packages first. Next set up your network connection. And then update/upgrade the packages.
You'll need to include your NIC driver name in the 'MODULES' array in /etc/rc.conf. You'll also need to specify the ethernet interfaces. Then you can run:
/etc/rc.d/network start
and, if this works, you should be able to run pacman.
Regards,
Win

"WRITE SAME failed. Manually zeroing." error during install or boot

Hello everyone!
Since the lasts kernels (I'm almost sure it happens since 3.9 because 3.8 worked fine) I can't boot on Archlinux anymore. This error floods my screen and I can't do anything, and because the new Archlinux iso (june 2013) comes with 3.9 kernel it now also happens during installation. Fortunately, I saved the may iso so I still can install archlinux and switch during install to LTS kernel but this is not a good solution. I can't find a solution online, some people have this issue but it seems to be a bit different everytime.
I use Archlinux on a server, with hardware raid : Dell PERC H200a with LSI SAS2008 according to my BIOS. According to http://kernelnewbies.org/Linux_3.7, the WRITE SAME SCSI command "allows the same block to be efficiently replicated throughout a block range. Only a single logical block is transferred from the host and the storage device writes the same data to all blocks described by the I/O (commit)". Here is the exact configuration :
- DELL® PowerEdge R210 II
- 1x Intel® Xeon® E3 1220 V2
- HDD: 2 x 1 To SATA2 RAID
- RAID: Hardware, Dell PERC H200, (Raid 1)
So my first problem is that I can't find online if my server is capable of this command (but I don't think so) and then the other issue is that I want to know if I can disable it. I found kernel patches for this issue :
https://patchwork.kernel.org/patch/1898441/ and https://patchwork.kernel.org/patch/1982051/ (the first link seems to be a better solution).
Then, I checked in the kernel source of 3.9 and I think that this patch isn't implemented (there is no device_write_same_capable function for instance). But kernel patching is not a really good solution, if I have to patch my kernel everytime the main kernel is updated...
After some research, I found that my hardware RAID driver seems (I'm not sure) to be the kernel module "mpt2sas", so I checked both may and june isos of Archlinux and it's the same version (14.1) so it shouldn't be the problem.
Does somebody can help me on this issue ? I don't really know what to do now.
Thanks for reading, if I forgot something or if you want more informations, ask me!
Bye.
PS : My English isn't very good, sorry.
EDIT : I found a part of the solution ! It seems to be an issue with the kernel that doesn't detect properly if my disc is capable of doing WRITE SAME command.
So I have to write "0" in the file "max_write_same_blocks" under /sys. But the problem is that /sys is renewed every boot so I don't know how to make my changes permanent. I made a systemd service file, it almost works, but this solution isn't nice : the parameter is applied lately so errors shows at the beginning and this is not really easy to set up. I prefer a solution like "sysctl" but it seems that it only controls parameter under /proc/sys and not /sys, am I right ?
Moreover, I tried two other things : Ubuntu 12.04 with kernel 3.9.4 works and Archlinux iso with 3.8.10 has max_write_same_blocks > 0 and it also works... So I don't really understand this issue. Maybe in 3.8 the parameter max_write_same_blocks has no effect (or not the same as in 3.9) ?
Here is the systemd file that I made to reduce the issue :
[Unit]
Description=No WRITE SAME
After=local-fs.target
[Service]
Type=oneshot
ExecStart=/bin/sh -c 'echo 0 > /sys/devices/pci0000:00/0000:00:01.0/0000:01:00.0/host0/target0:1:0/0:1:0:0/scsi_disk/0:1:0:0/max_write_same_blocks'
RemainAfterExit=no
[Install]
WantedBy=multi-user.target
This is not a good solution, see my next post. I don't delete it in case you want to compare.
Last edited by rfnx (2013-06-02 15:26:50)

I found a solution to disable the WRITE SAME command. That doesn't answer all my questions but it solves my issue. I was looking for a file like "sysctl.conf" but for /sys parameters : you already can do that in Arch, just create a file that ends with ".conf" in tmpfiles.d and add one line per parameter you want to modify. This file will be loaded early at boot.
To disable it in an existing Archlinux installation, add in you file the line :
w /sys/devices/pci0000:00/0000:00:01.0/0000:01:00.0/host0/target0:1:0/0:1:0:0/scsi_disk/0:1:0:0/max_write_same_blocks - - - - 0
Read the manpage of tmpfiles.d if you don't understand this line, it depends on your configuration and you can't copy it.
Then reboot and no more error !
If you want to disable it during the Arch install, just change directly the value you want in /sys. You have to do it at the beginning before mounting partitions, for instance just after choosing your keymap.
Bye.
Last edited by rfnx (2013-06-02 15:34:11)

Install Disk

Alright in August i recently got a new hard drive put into my macbook because the folder with the question mark showed up. The new hard drive was put in at an apple store, with the warranty I had which i don't anymore. Today, i was going to ERASE & INSTALL from my install disk 1 using the "Install Mac OS X and Bundled Software" option. When the laptop restarted i was at the screen where the install takes place. So first I went through 1. Introduction, 2. License, and when i got to the 3rd part which is "Select Destination" the picture with my hard drive had a red stop sign with an exclamation point. I clicked it and underneath it said "You cannot install Mac OS X on this Volume. Mac OS X cannot start up from this volume. I don't know if that has to deal with apple putting in the new hard drive, but i talked to the Genius at the time he was doing it, and he said that the install disk would work. So i don't know why i can't select the destination? If you can help in any way it would be greatly appreciated thanks!

Here is a link....
http://manuals.info.apple.com/en/MacBook13inch_HardDriveDIY.pdf
follow the instructions for reinstalling OS X on your new HD

Leopard install disks being scratched during install

Similar Messages

Maybe you are looking for