Leopard Install - No Mail, No Address Book
After several days at the local Apple store I got my machine back with a presumably running Leopard install. There are holes.
I cannot open Mail. The popup says to restore permissions in the Get Info dialog, but that will not let me change anything (Privilege says I have Read Write permission). There's a red circle with a horizontal bar through it over the folder icon in Preview.
No Address Book. Again, it just won't open. I've no idea whether there's any data in it.
I've run run disc utility to repair permissions, and I'm out of ideas. any suggestions to get me working again without having to take this thing back to Apple will be greatly appreciated.
Ernie I believe that is the problem. The "original" user is a folder under users; all of the standard folders within it have the red circle horizontal bar on them. My current user account looks "okay." But I guess my mail and address book are/were still referring to the previous account? Thanks for any help.
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Both mail and address book very slow to launch on 10.6 and 10.6.1
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Message was edited by: almostinvertedThank you for this link. Here is the process I used to fix it.
1 - I had one smart group in address book, with a NOT variable. (if contact is NOT in any group)
2 - click on the smart folder, wait a long time for it to be selected.
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Thanks again!
EDIT:
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Message was edited by: almostinverted
Message was edited by: almostinverted -
Mail and address book contacts erased
all my contacts suddenly were gone somehow... I cannot find them anywhere... I don't know their extension to find them...
the last thing i've done before that was to install the new version of vlc media player.. then i found my desktop in a mess and all my contacts and accounts on mail and address book were gone...
they were in my address book and i have two gmail accounts and one from portugalmail associate to .mail...
I cannot recover any of them...
Help me please. ThanksI have two users and i'm using the one i always use...
/Users/MyUserName/Library/Application Support/AddressBook/...
AddressBook.data - 36kb
ABPerson.skIndexInverted - 8kb
AddressBook.data.previous - 24kb
AddressBook.data.beforesave - notfound
ABPerson.skIndex - 8kb same file as ABPerson.skIndexInverted
/Users/MyUserName/Applications/Application Support/AddressBook/
AddressBook.data - 712kb
ABPerson.skIndexInverted - 120kb
AddressBook.data.previous -1MB
AddressBook.data.beforesave - notfound
ABPerson.skIndex - 120KB same as ABPerson.skIndexInverted -
Mail and Address Book are crashing
Starting yesterday evening, both Mail and Address Book are crashing immediately after I open them. On both programs, I get the error message, "Mail quit unexpectedly" or "Address Book quit unexpectedly". When I click the button for details, it displays a long series of code.
This happened without my installing any updates to these programs. The problem began after I installed some printer drivers off the Cannon USA website, but I have deleted this program since then and the issue has persisted.
Of course, I also restarted the computer to troubleshoot. After reading other discussion posts, I tried starting both programs (one at a time) by holding down the shift key and then opening the program, and still received the same error message for both. I also looked through both installation DVD's that came with the MacBook, but there doesn't seem to be an easy way to reinstall just these two programs and not reinstall the entire OS.
Any other troubleshooting ideas?Here is the error code copied and pasted from the "Details" section of the error message. This is the one that comes up for Mail.
Process: Mail [4239]
Path: /Applications/Mail.app/Contents/MacOS/Mail
Identifier: com.apple.mail
Version: 4.3 (1081)
Build Info: Mail-10810000~1
Code Type: X86-64 (Native)
Parent Process: launchd [122]
Date/Time: 2010-07-29 21:26:19.224 -0700
OS Version: Mac OS X 10.6.4 (10F569)
Report Version: 6
Interval Since Last Report: 110130 sec
Crashes Since Last Report: 619
Per-App Interval Since Last Report: 40720 sec
Per-App Crashes Since Last Report: 44
Anonymous UUID: 72639B47-E21B-49A6-A494-E53C4305EEF2
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 8 Dispatch queue: com.apple.root.default-priority
Application Specific Information:
abort() called
* Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Insufficient arguments for conversion characters specified in format string.'
* Call stack at first throw:
0 CoreFoundation 0x00007fff83deecc4 __exceptionPreprocess + 180
1 libobjc.A.dylib 0x00007fff8168d0f3 objcexceptionthrow + 45
2 Foundation 0x00007fff80cbd2e2 ResolvePredicateArgument + 328
3 Foundation 0x00007fff80c98a13 qfqp2performParsing + 4771
4 Foundation 0x00007fff80cb8daa +[NSPredicate predicateWithFormat:argumentArray:] + 59
5 Exchange 0x00000001167530de -[NSObject(ABExchangeMapper) exchangeMappingForEntity:withKey:keyType:prefetchKeys:] + 93
6 Exchange 0x000000011675aedf -[ABExchangeOperation moveItemsWithIdTypes:toFolderIdType:error:] + 345
7 Exchange 0x0000000116763305 -[ABExchangeSendLocalContactChangesOperation sendMove:] + 2048
8 Exchange 0x000000011676012c -[ABExchangeSendLocalContactChangesOperation sendMoves:] + 195
9 Exchange 0x000000011676507a -[ABExchangeSendLocalContactChangesOperation sendQueuedLocalChanges] + 1376
10 Exchange 0x000000011675e0c5 -[ABExchangeSendLocalContactChangesOperation main] + 186
11 Foundation 0x00007fff80c90061 -[__NSOperationInternal start] + 681
12 Foundation 0x00007fff80c8fd17 ___startOperations_block_invoke2 + 99
13 libSystem.B.dylib 0x00007fff83f1d1b0 dispatch_call_block_andrelease + 15
14 libSystem.B.dylib 0x00007fff83efb751 dispatch_workerthread2 + 239
15 libSystem.B.dylib 0x00007fff83efb088 pthreadwqthread + 353
16 libSystem.B.dylib 0x00007fff83efaf25 start_wqthread + 13
Thread 0: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x00007fff83ee12fa machmsgtrap + 10
1 libSystem.B.dylib 0x00007fff83ee196d mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff83d8a3c2 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation 0x00007fff83d8984f CFRunLoopRunSpecific + 575
4 com.apple.HIToolbox 0x00007fff8192f91a RunCurrentEventLoopInMode + 333
5 com.apple.HIToolbox 0x00007fff8192f71f ReceiveNextEventCommon + 310
6 com.apple.HIToolbox 0x00007fff8192f5d8 BlockUntilNextEventMatchingListInMode + 59
7 com.apple.AppKit 0x00007fff8626c29e _DPSNextEvent + 708
8 com.apple.AppKit 0x00007fff8626bbed -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 155
9 com.apple.AppKit 0x00007fff862318d3 -[NSApplication run] + 395
10 com.apple.AppKit 0x00007fff8622a5f8 NSApplicationMain + 364
11 com.apple.mail 0x0000000100001828 0x100000000 + 6184
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x00007fff83efa08a kevent + 10
1 libSystem.B.dylib 0x00007fff83efbf5d dispatch_mgrinvoke + 154
2 libSystem.B.dylib 0x00007fff83efbc34 dispatch_queueinvoke + 185
3 libSystem.B.dylib 0x00007fff83efb75e dispatch_workerthread2 + 252
4 libSystem.B.dylib 0x00007fff83efb088 pthreadwqthread + 353
5 libSystem.B.dylib 0x00007fff83efaf25 start_wqthread + 13
Thread 2:
0 libSystem.B.dylib 0x00007fff83ee12fa machmsgtrap + 10
1 libSystem.B.dylib 0x00007fff83ee196d mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff83d8a3c2 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation 0x00007fff83d8984f CFRunLoopRunSpecific + 575
4 com.apple.Foundation 0x00007fff80ca1a18 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 270
5 com.apple.Foundation 0x00007fff80ca18f7 -[NSRunLoop(NSRunLoop) run] + 77
6 com.apple.MessageFramework 0x00007fff85bb750d -[RSSInterchange _runManager] + 1445
7 com.apple.Foundation 0x00007fff80c66e8d _NSThread__main_ + 1429
8 libSystem.B.dylib 0x00007fff83f1a456 pthreadstart + 331
9 libSystem.B.dylib 0x00007fff83f1a309 thread_start + 13
Thread 3: Dispatch queue: com.apple.root.default-priority
0 libobjc.A.dylib 0x00007fff816875f0 object_getClass + 11
1 com.apple.CoreFoundation 0x00007fff83d72cb5 _CFAutoreleasePoolPop + 213
2 com.apple.Foundation 0x00007fff80c90194 -[__NSOperationInternal start] + 988
3 com.apple.Foundation 0x00007fff80c8fd17 ___startOperations_block_invoke2 + 99
4 libSystem.B.dylib 0x00007fff83f1d1b0 dispatch_call_block_andrelease + 15
5 libSystem.B.dylib 0x00007fff83efb751 dispatch_workerthread2 + 239
6 libSystem.B.dylib 0x00007fff83efb088 pthreadwqthread + 353
7 libSystem.B.dylib 0x00007fff83efaf25 start_wqthread + 13
Thread 4:
0 libSystem.B.dylib 0x00007fff83ee12fa machmsgtrap + 10
1 libSystem.B.dylib 0x00007fff83ee196d mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff83d8a3c2 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation 0x00007fff83d8984f CFRunLoopRunSpecific + 575
4 com.apple.Foundation 0x00007fff80ce64c3 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 297
5 com.apple.Foundation 0x00007fff80c66e8d _NSThread__main_ + 1429
6 libSystem.B.dylib 0x00007fff83f1a456 pthreadstart + 331
7 libSystem.B.dylib 0x00007fff83f1a309 thread_start + 13
Thread 5:
0 libSystem.B.dylib 0x00007fff83f24dce select$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation 0x00007fff83dabe92 __CFSocketManager + 818
2 libSystem.B.dylib 0x00007fff83f1a456 pthreadstart + 331
3 libSystem.B.dylib 0x00007fff83f1a309 thread_start + 13
Thread 6:
0 libSystem.B.dylib 0x00007fff83ee12fa machmsgtrap + 10
1 libSystem.B.dylib 0x00007fff83ee196d mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff83d8a3c2 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation 0x00007fff83d8984f CFRunLoopRunSpecific + 575
4 com.apple.Foundation 0x00007fff80ca1a18 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 270
5 com.apple.Foundation 0x00007fff80ca18f7 -[NSRunLoop(NSRunLoop) run] + 77
6 com.apple.MessageFramework 0x00007fff85bea198 +[_NSSocket _runIOThread] + 78
7 com.apple.Foundation 0x00007fff80c66e8d _NSThread__main_ + 1429
8 libSystem.B.dylib 0x00007fff83f1a456 pthreadstart + 331
9 libSystem.B.dylib 0x00007fff83f1a309 thread_start + 13
Thread 7:
0 libSystem.B.dylib 0x00007fff83efaeaa _workqkernreturn + 10
1 libSystem.B.dylib 0x00007fff83efb2bc pthreadwqthread + 917
2 libSystem.B.dylib 0x00007fff83efaf25 start_wqthread + 13
Thread 8 Crashed: Dispatch queue: com.apple.root.default-priority
0 libSystem.B.dylib 0x00007fff83f53b6e _semwait_signalnocancel + 10
1 libSystem.B.dylib 0x00007fff83f53a70 nanosleep$NOCANCEL + 129
2 libSystem.B.dylib 0x00007fff83fb03c6 usleep$NOCANCEL + 57
3 libSystem.B.dylib 0x00007fff83fcf97c abort + 93
4 libstdc++.6.dylib 0x00007fff86ee95d2 _tcf0 + 0
5 libobjc.A.dylib 0x00007fff81690d29 objcterminate + 100
6 libstdc++.6.dylib 0x00007fff86ee7ae1 _cxxabiv1::_terminate(void (*)()) + 11
7 libstdc++.6.dylib 0x00007fff86ee7b16 _cxxabiv1::_unexpected(void (*)()) + 0
8 libstdc++.6.dylib 0x00007fff86ee7bfc _gxx_exception_cleanup(_Unwind_ReasonCode, UnwindException*) + 0
9 libobjc.A.dylib 0x00007fff8168d192 object_getIvar + 0
10 com.apple.Foundation 0x00007fff80cbd2e2 ResolvePredicateArgument + 328
11 com.apple.Foundation 0x00007fff80c98a13 qfqp2performParsing + 4771
12 com.apple.Foundation 0x00007fff80cb8daa +[NSPredicate predicateWithFormat:argumentArray:] + 59
13 com.apple.ExchangeSource 0x00000001167530de -[NSObject(ABExchangeMapper) exchangeMappingForEntity:withKey:keyType:prefetchKeys:] + 93
14 com.apple.ExchangeSource 0x000000011675aedf -[ABExchangeOperation moveItemsWithIdTypes:toFolderIdType:error:] + 345
15 com.apple.ExchangeSource 0x0000000116763305 -[ABExchangeSendLocalContactChangesOperation sendMove:] + 2048
16 com.apple.ExchangeSource 0x000000011676012c -[ABExchangeSendLocalContactChangesOperation sendMoves:] + 195
17 com.apple.ExchangeSource 0x000000011676507a -[ABExchangeSendLocalContactChangesOperation sendQueuedLocalChanges] + 1376
18 com.apple.ExchangeSource 0x000000011675e0c5 -[ABExchangeSendLocalContactChangesOperation main] + 186
19 com.apple.Foundation 0x00007fff80c90061 -[__NSOperationInternal start] + 681
20 com.apple.Foundation 0x00007fff80c8fd17 ___startOperations_block_invoke2 + 99
21 libSystem.B.dylib 0x00007fff83f1d1b0 dispatch_call_block_andrelease + 15
22 libSystem.B.dylib 0x00007fff83efb751 dispatch_workerthread2 + 239
23 libSystem.B.dylib 0x00007fff83efb088 pthreadwqthread + 353
24 libSystem.B.dylib 0x00007fff83efaf25 start_wqthread + 13
Thread 9:
0 libSystem.B.dylib 0x00007fff83efaeaa _workqkernreturn + 10
1 libSystem.B.dylib 0x00007fff83efb2bc pthreadwqthread + 917
2 libSystem.B.dylib 0x00007fff83efaf25 start_wqthread + 13
Thread 8 crashed with X86 Thread State (64-bit):
rax: 0x000000000000003c rbx: 0x0000000121b7fb20 rcx: 0x0000000121b7fad8 rdx: 0x0000000000000001
rdi: 0x0000000000000c03 rsi: 0x0000000000000000 rbp: 0x0000000121b7fb10 rsp: 0x0000000121b7fad8
r8: 0x0000000000000000 r9: 0x0000000000989680 r10: 0x0000000000000001 r11: 0x0000000000000246
r12: 0x0000000000000000 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x00007fff70238190
rip: 0x00007fff83f53b6e rfl: 0x0000000000000247 cr2: 0x000000024d87d880
Binary Images:
0x100000000 - 0x100337fe7 com.apple.mail 4.3 (1081) <B5D3B6C6-46AF-8F26-A083-77095AC1BC96> /Applications/Mail.app/Contents/MacOS/Mail
0x115b9a000 - 0x115b9afff com.apple.JavaPluginCocoa 13.2.0 (13.2.0) <18D9A7A8-ECFF-123C-013D-1E36D279D150> /System/Library/Frameworks/JavaVM.framework/Versions/A/Resources/JavaPluginCoco a.bundle/Contents/MacOS/JavaPluginCocoa
0x115c2f000 - 0x115c46fe7 libJapaneseConverter.dylib 49.0.0 (compatibility 1.0.0) <1B9D1076-CC7C-521A-676C-F7BE51F65271> /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
0x115c77000 - 0x115c9afff com.apple.Mail.Syncer 4.3 (1081) <C8C89888-1EF8-A6B0-DBA7-AC3E5868036E> /System/Library/Frameworks/Message.framework/Versions/B/Resources/Syncer.syncsc hema/Contents/MacOS/Syncer
0x116641000 - 0x116654ff7 com.apple.AddressBook.LocalSourceBundle 1.0.2 (870) <C529E51F-21CB-F970-E967-226A19D0A7C2> /System/Library/Address Book Plug-Ins/LocalSource.sourcebundle/Contents/MacOS/LocalSource
0x116660000 - 0x116663fff com.apple.yahoo.syncframework 1.3 (51) <CA576950-A922-EDA0-96BC-006A701F2A64> /System/Library/PrivateFrameworks/YahooSync.framework/Versions/A/YahooSync
0x116743000 - 0x116749fff com.apple.AddressBook.LDAPSource 1.0.2 (870) <90EF059D-312C-BCC6-9464-55144979016D> /System/Library/Address Book Plug-Ins/LDAP.sourcebundle/Contents/MacOS/LDAP
0x116750000 - 0x116788ff7 com.apple.ExchangeSource 1.0.2 (870) <C1D364E3-66D4-E617-66CB-4A925A7E0602> /System/Library/Address Book Plug-Ins/Exchange.sourcebundle/Contents/MacOS/Exchange
0x116a46000 - 0x116a47fff ATSHI.dylib ??? (???) <0C6E12AA-4D29-7892-77CA-0B9D2C1627F5> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/ATSHI.dylib
0x116a5c000 - 0x116a64ff7 com.apple.JavaVM 13.2.0 (13.2.0) <DD0E846A-3313-09DE-D17A-AE6A3D47DC86> /System/Library/Frameworks/JavaVM.framework/Versions/A/JavaVM
0x116a78000 - 0x116a7cff7 libFontRegistryUI.dylib ??? (???) <763B8E8F-8602-2096-7CC8-CEE1F4248028> /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Resources/libFontRegistryUI.dylib
0x1181c5000 - 0x1181cbfff libgermantok.dylib ??? (???) <9EC6553C-3AB3-F43B-69C1-D12C4EBF43B7> /usr/lib/libgermantok.dylib
0x118395000 - 0x1183a7fff com.apple.mail.WebPlugIn 4.3 (1081) <D3E53ACE-3AD3-CBC6-2153-2B3762C63697> /Applications/Mail.app/Contents/PlugIns/MailWebPlugIn.webplugin/Contents/MacOS/ MailWebPlugIn
0x1183e2000 - 0x1183e6fff com.apple.audio.AudioIPCPlugIn 1.1.2 (1.1.2) <F6E20DCA-3C00-8990-1F60-E5517F7D0C77> /System/Library/Extensions/AudioIPCDriver.kext/Contents/Resources/AudioIPCPlugI n.bundle/Contents/MacOS/AudioIPCPlugIn
0x1183eb000 - 0x1183f1fff com.apple.audio.AppleHDAHALPlugIn 1.8.7 (1.8.7f1) <97D7045E-CFD7-AD5C-6954-3B7C3F367C63> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
0x11a783000 - 0x11a7d3fff com.apple.datadetectors.actions 2.1 (102.2) <8920A4EB-4147-5623-431E-AA1C54B545DF> /System/Library/PrivateFrameworks/DataDetectors.framework/Versions/A/Resources/ Actions.datadetectors/Contents/MacOS/Actions
0x11bc00000 - 0x11bccbfe7 com.apple.audio.units.Components 1.6.1 (1.6.1) <19BE94A6-3948-A08E-0E37-EDF63C29D2B1> /System/Library/Components/CoreAudio.component/Contents/MacOS/CoreAudio
0x7fff5fc00000 - 0x7fff5fc3bdef dyld 132.1 (???) <B536F2F1-9DF1-3B6C-1C2C-9075EA219A06> /usr/lib/dyld
0x7fff80003000 - 0x7fff80015fe7 libsasl2.2.dylib 3.15.0 (compatibility 3.0.0) <30FE378B-99FE-8C7C-06D0-A3AA0A0A70D4> /usr/lib/libsasl2.2.dylib
0x7fff80016000 - 0x7fff80018fef com.apple.ExceptionHandling 1.5 (10) <FB37FB31-6509-5D96-C201-EF15AE5340A2> /System/Library/Frameworks/ExceptionHandling.framework/Versions/A/ExceptionHand ling
0x7fff800cf000 - 0x7fff80141fef com.apple.CoreSymbolication 2.0 (23) <52356932-C2D9-3867-CB4F-59990ADC2AE2> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
0x7fff80142000 - 0x7fff80142ff7 com.apple.CoreServices 44 (44) <616722B1-5E79-DCCF-BF5E-0DD5802CCBD9> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x7fff80143000 - 0x7fff80184fef com.apple.QD 3.35 (???) <6B7D6A89-2578-5C40-C0DE-A5BCB0AA6FD8> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x7fff80185000 - 0x7fff801a3fff libPng.dylib ??? (???) <F6932C8D-E6B1-0871-B698-15180AA948F7> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x7fff801a4000 - 0x7fff80320ff7 com.apple.WebKit 6533 (6533.16) <B0C2B2F5-9BC1-5907-17A7-E2039C1EF57B> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x7fff80321000 - 0x7fff80324ff7 libCoreVMClient.dylib ??? (???) <DBB2C09F-4BF4-326C-B775-B7A128C501E3> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x7fff80325000 - 0x7fff8035dfef libcups.2.dylib 2.8.0 (compatibility 2.0.0) <31A78904-A500-0DA9-0609-F1EB81383326> /usr/lib/libcups.2.dylib
0x7fff8035e000 - 0x7fff803a2fe7 com.apple.ImageCaptureCore 1.0.2 (1.0.2) <075198A5-4C6B-D945-D3EF-D13960C9F738> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
0x7fff803a3000 - 0x7fff803d2fff com.apple.quartzfilters 1.6.0 (1.6.0) <52D41730-D485-A7AE-4937-FE37FC732F65> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters .framework/Versions/A/QuartzFilters
0x7fff803d3000 - 0x7fff804ecfef libGLProgrammability.dylib ??? (???) <B057FC52-6A97-F450-48D8-325A70423A53> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x7fff805e6000 - 0x7fff806c0fff com.apple.vImage 4.0 (4.0) <B5A8B93B-D302-BC30-5A18-922645DB2F56> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x7fff806c1000 - 0x7fff80710fe7 com.apple.iCalendar 1.0.3 (54) <9009851F-9218-BF81-6083-299AD56CE90F> /System/Library/PrivateFrameworks/iCalendar.framework/Versions/A/iCalendar
0x7fff80711000 - 0x7fff80758ff7 com.apple.coreui 2 (114) <31118426-355F-206A-65AB-CCA2D2D3EBD7> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x7fff80759000 - 0x7fff8075dff7 libmathCommon.A.dylib 315.0.0 (compatibility 1.0.0) <95718673-FEEE-B6ED-B127-BCDBDB60D4E5> /usr/lib/system/libmathCommon.A.dylib
0x7fff807e3000 - 0x7fff80872fff com.apple.PDFKit 2.5.1 (2.5.1) <C0E3AE4B-E71A-16D8-0D51-FB7D3E3AD793> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x7fff80873000 - 0x7fff80adcff7 com.apple.QuartzComposer 4.1 (156.16) <0BAE3C90-CF60-C0C7-C29E-BF9922074095> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
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0x7fff88a93000 - 0x7fff88a98fff libGFXShared.dylib ??? (???) <1265FAEF-1C97-B339-28A4-4510589B067B> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
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Model: MacBookPro7,1, BootROM MBP71.0039.B05, 2 processors, Intel Core 2 Duo, 2.4 GHz, 4 GB, SMC 1.62f6
Graphics: NVIDIA GeForce 320M, NVIDIA GeForce 320M, PCI, 256 MB
Memory Module: global_name
AirPort: spairportwireless_card_type_airportextreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.10.131.16.1)
Bluetooth: Version 2.3.7f1, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: TOSHIBA MK2555GSXF, 232.89 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0x26100000
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0x24600000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x06500000
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06600000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8213, 0x06610000
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0x06300000 -
Mail and Address Book corrupted?
When I open my Applications folder, the two icons for Mail and Address Book have changed to an unfamiliar icon (it's a picture of blank pages with an overlaid "A" similar to the ruler-and-pencil application icon). Moreover, neither application will open. I've tried restarting and I haven't connected and USB devices to swap the icons (a known issue)...what's happened?
Thanks!
MattQuit all the applications and verify/repair the startup disk (not just permissions), as described here:
The Repair functions of Disk Utility: what's it all about?
After having fixed all the filesystem issues, if any, reinstall the Combo Update for the type of computer and the version of Mac OS X you’re using (which you haven’t provided), unless this is the version of Mac OS X that came with the computer:
Mac OS X 10.3.9 Combo Update
You may also have to reinstall the following Security Update, which includes most of the security updates released after Mac OS X 10.3.9:
Security Update 2007-007 for Mac OS X 10.3.9
Take a look at the following articles for guidelines on how to properly install system updates:
Troubleshooting installation and software updates
Installing software updates
Basically, you should verify/repair the startup disk and back up before installing the update, no applications should be running while installing it, and you may experience unexpected results if you have third-party system software modifications (not normal applications) installed. -
Mail and address book crashes with SL, not able to import messages
Hi,
I've got about 10 years of email messages current inaccessible since I upgraded to SL.....
Currently, Mail and Address book both crash upon opening.
I don't need address book because luckily I have jettisoned that program, but I do need to somehow extract my sent messages from mail.
I've already taken these steps to try to get it working again and re-import my messages
-> deleted com.apple.mail, com.apple.addressbook preference files
--> moved mail folder to the desktop
--> deleted mail and address book folders within "application support" folders
I'll be happy if I can find a way to simply open mail and re-import the messages, but so far, I'm locked out. The furthest I can get is the "import" command from within mail, and then I get the spinning beachball.
Something seems to be deeply messed up within my addressbook/mail world, and it doesn't even want to start importing messages without crashing.
any ideas?
thanks
I can'tWe have not tried a user account, we can if you think it is worth the time?
50/50 chance of a clue.
If I install mail and/or AB, do I need to move the data files for those first so that they are not wiped out? What about upgrades for those once we install or is the install disk and the current version the same.
Normally it's not a problem, but Archive/Compress/backup just the same.
Wait on the upgrades until we straighten this out.
Or do we do a new install on a partition on another disk? Then migrate files over if the works (mail, AB, itunes, photos...)? Might need to guide me a bit on this?
Excellent Idea if you hace another botable Disk, Install to that one, on first boot it'll ask if you want to Migrate, Migrate everything!
If you want to go that way and need assistance, just ask. -
How to move Mail and Address book content from 10.3 emac to 10.5 iMac
How do I move Mail and Address book content from my old 10.3 emac to my new 10.5 Leopard iMac directly, or do I have to move the names etc, one by one?
RichardI cannot find a migration assistant. I have copied the Mail and Address Book applications over from 10.3 to 10.5 and tried using mailboxes import, but 10.5 Mail will not accept any of the options. The same for address book. Can you give more specific instructions?
The applications, Mail and Address Book, don't actually store your data in the application. So, moving the applications over to your new computer will have no useful effect and could be detrimental if you replaced the newer versions with the old.
Migration Assistant is in you Utilities folder and should have asked to be run during the installation.
Your Mail data is stored in yourUserName/Library/Mail. The Address Book data is stored in yourUserName/Library/Application Support/AddressBook. If your new installation is blank with no data, you can actually replace those directories on the 10.5 version with the old. For Mail, you also have to get the com.apple.mail.plist file from your old username/Library/Preferences/ folder and put it in the new 10.5 folder of the same name. Once that is done, when you open Mail and Address Book, they will update the data to the new format.
Migration Assistant will do all of this for you.
EDIT: Based on roam's comments, you may have to move the Mail manually. You can also just bring the Mail directory over to the 10.5 machine and use Mail's Import command to get all the mail out of the old Mail directory.
Message was edited by: Barney-15E -
Can I put Mail and Address book from my backed up dead Mac to my new one
My powerpc G5 Imac just died. It was completely backed up to Mozy, and I would like to restore my Mail and Address book from that machine on the new Snow Leopard machine I bought today. Is that possible?
masked guava wrote:
My powerpc G5 Imac just died. It was completely backed up to Mozy, and I would like to restore my Mail and Address book from that machine on the new Snow Leopard machine I bought today. Is that possible?
if you are completely backed up then yes. copy the following items from the old computer to the corresponding locations on the new computer
/users/yourusername/library/mail (copy the whole folder)
/users/yourusername/library/preferences/com.apple.mail.plist
/users/yourusername/library/application support/address book (copy the whole folder).
star Mail and address book and they should look as they did on the old computer. -
This problem started right after a made a smart group within address book and then deleted it. Address Book and Mail will not even load now. They open but have to force quit. Address book open with 0 contacts (I should have ~300).
After searching for some help I did the following but still no luck:
Repaired Permissions via Disk Utility
Deleted com.apple.AddressBook.abd.plist and com.apple.AddressBook.plist from Library \ preferences
Under Library \ application support \ renamed AddressBook file to AddressBook.old
At this point I cannot recall what order I was doing these things but eached looked like they worked for some.
Is there anything else I can do? or a trick to the order in which I need to do them? Appreciate any help I can get on this.
Both Mail and Address Book open - as soon as I click on one thing it crashed and have to force quit.
ThanksTry this - find the /Library/Preferences folder in your user/Home folder and then locate and delete this file:
com.apple.mail.plist
*Caution* - doing this may clear your account settings so be sure to note those first in the event you are required to reconfigure, etc.
If you can get Mail to open and not crash, the first thing to do is to use the 'Mailbox/Rebuild' menu.
If still no joy, do you have a backup of your mail folder(s) you can use as replacements?
Use it if you do, then perhaps use your SL DVD and do a custom install/applications.
I really think the problem is with your main inbox, tho - located in yourUsername/Library/Mail
If you don't have a backup, of your main inbox, copy it, rename it, temporarily abandon the original inbox and see if you can import the clone. -
Drag and drop from mail to address book not happening
Hi guys, I can no longer drag email addresses from Mail into Address Book. The address just bounces back. I've repaired permissions, installed the latest security update, repaired permissions again, rebooted twice. Any ideas?
Mail 4.5. Address Book 5.0.3 (883). Mac OS 10.6.8. MacBook Pro 2.4Ghz Intel Core 2 Duo, 4GB Ram, 666MHz DDR2 SDRAM.Hi mbriscoe, I've since upgraded to Lion and the same downgrade of functionality exists. I can no longer drag and drop an address from Mail into Address Book. I now have to click name, wait for menu, select Add to Address Book, go into Address Book and find the name I just added, then drag the name into the specific group I want it to be in. It used to be very useful, the drag and drop, in an "it just works" kind of way. Now it's not.
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Hi, for the last week, typing anything into the search fields of either mail or address book applications causes the application to crash (a spinning beach ball, unresponsive until I force quit). I have not installed any new extensions or third party enhancements. If I trash the .plist files, this may or may not help, but if it does only for one relaunch and then it happens again. Any ideas on what is going on? Is there a database I have to rebuild or something? Please help. Thanks
Thank you for your suggestion. I tried that and when I slid the bar to off , I was asked what I wanted to do with the icloud synched contacts, leave on the iPad or delete or cancel. I selected leave on the iPad and then the synch symbol came on screen, it stayed that way for over 30 minutes, in that state. I then rebooted the iPad and it came back , I went to the screen and the setting for iCloud contact was back to on. The contacts were still not there. My mail was still not working. I turned mail off and on , I received some email but not all as I compared to my iPhone and I tried to send an email it still did not send. I went back to the settings iCloud and turned contacts off again, I answered leav on iPad again and this time left it like that for an hour and had the same results.
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Mail and Address Book Missing contacts after importing a VCard
Okay, I don't know precisely when this happened, but I guess it might have happened when I upgraded to Leopard. I rarely used Address Book, but I would add contacts of some of my friends to in every now and then from Mail. Right click on the address in Mail and select "Add to Address Book".
Immediately after upgrading to Leopard I had received a massive VCard from my coworkers, which I promptly added to my Address Book. Weeks later I'm digging around in Address Book and I see only about 10% of my old addresses. ***?!
Stranger, when I go back to Mail and go to Window>Previous Recipients, among the long list of emails there, it shows that the emails that I had long ago added to Address Book ARE indeed in Address Book.
So, three questions:
• Where did my old Address Book contacts go?
• Why does Previous Recipients list my missing contacts as being in Address Book when Address Book itself doesn't show them?
• How can I get the contacts that Previous Recipients sees to appear in Address Book again?"The ones with the v-card icon are already supposed to be in addressbook, and so, the button goes gray."
Yah. But they don't appear in Address Book anymore.
Something I noticed, in Users>Home>Library>Application Support>Address Book there is "AddressBook.data" and "AddressBook.data.previous". Might the ".previous" version be where my old contacts are residing? Might there be a way to pry them out and merge them into the other file?
Hmm. -
hello, excuse me for my BAD english...
I have big problem with my address book:
i have a imac 27" and macbook air with snow leopard and 1 iphone 3gs.
i have, also mobile me and I sync with mobile me address book, calendar and more...!
It is very very good for me BUT I have a problem.
Sometimes some contact CHANGE name!
I have do many tests and I have see THAT IT'S MAIL program that CHANGE some contact name when I send an e-mail at this contact!!
for example: I have 200 contact. 5 of this have an e-mail. the other only number...
I send an e-mail with Mail program from my imac to one of this contact...for example John Mcdonald...
immediatly MAIL change the name of John Mcdonald in my address book. (and mobileme change the name on my iphone and on my macbook air...!) the name often change to John mc donald john mcdonald (repeat two times...) or john john mcdonald...or, for other contact change to CAPITAL (JOHN MCDONALD).
so, in my test on this BUG I have connected this problem to adressees precedence on MAIl program...If I empty this "adressees precedence" I don't have the problem...but I need to empty every day...2-3 times a day...!
I hope You can help me...!
I hope apple can resolve this BUG: WHY MAIL program CAN modify MY ADDRESS BOOK??! MY ADDRESS BOOK is MINE!
do you have this problem?how do you manage a business contact in order to overide the problems before said related to the union mail/address book?
There is no problem with Mail and Address book regarding this except the fact that the OP is trying to conflate a perfectly normal behavior into something abnormal. This is not a bug, no matter what anyone else may think. It may be inconvenient to the thinking of some people, but it's not a bug.
Address Book is meant for keeping contact information of individuals, with their given first and last names. It is not for keeping information in any fashion you like. Failing to adhere to the design of the program will yield unexpected or unwanted results. It's not a free-form database, nor was it ever intended to be, so people need to stop trying to use it as such.
I seem to manage my contacts quite well without problems by simply entering their given names, along with their company name (where applicable) in the Company field, and their email address(es). I've never had a problem yet.
There is a way to completely disable this behavior, but it would also have the effect of forcing you to completely type the full email address(es) of your recipients each time you send an email. -
Apple mail and address book amnesia
I recently purchased a new imac to replace my macpro. The macpro was running Snow Leopard 10.6.8
My new mac is on Mavericks. I copied the entire address book over from Snow Leopard over to Mavericks
In mail on Mavericks, when I receive an email it no longer recognizes that the email is already in my address book.
When I highlight the email address in mail it gives me the option to "add to contacts" but i know for a fact that this person is already in my address book.
In snow leopard when someone emailed me that had done so before, I was able to highlight their address and it would open their contact info in address book automatially so I could read all personal info. Now about 90% of the time it forgets that i already have this email in my address book so I must manually search for this contact
How do i force apple mail and address book to work together again?Hi,
I have the following problem. When I updated to Mavericks (from snow leopard), the folder name "Address Book" did not change into "Contacts".
I could see that all data were still there (library/application support/address book/metadata) but when I opened "contacts" in dock it displayed "0" elements.
I could display my contacts only through Mail, which is very strange, because I could not open it in Contacts.
Again, my identity in Mail was wrong: I received the eMails with the name of client of mine (who is in my address book). The address was correct, but the label was and is still wrong.
Then I've changed the folder name from "address book" into "contacts" and now, when I open it from the docks, it display 2 elements.
1) Apple GmbH (Ltd. in Germany)
2) My personal contact data (but I had to enter all my data again). Concerning this I my be wrong but I think that before it displayed my contact/identity as "me" and now it doesn't (name/family name/company...)
I can't retrieve the data in the metadata folder.
Any idea?
Thanks,
Silvio
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