Leopard ? Internet problem!!

Ever since we purchased the new imac, put on leopard and changed our internet service provider, we have had intermittent (albeit weeks at a time for weeks) internet service. it seems as if the connection has just dropped!!! Also if I am on the internet and want to print or pdf a page, many times it takes AGES for the print mode to unhighlight...i have to keep going back and checking it while holding the page open. I must unplug the electrical line, unplug the connection and restart the computer EVERYTIME I want to use the internet
I don't know what the problem is. we checked the speed of the internet and it is right on....this is a brand new 24 inch mac?
Does anyone have any idea how this problem might be resolved? I have looked at the posts but not really sure what applies to our situation! Many thanks

Have you verified that the Internet service works correctly with another computer?
When the service isn't working, open a terminal window and type
/sbin/ifconfig
Make sure that your ethernet interface has been assigned a proper address. Can you ping something outside your home network by IP address? Then you need to check that the correct nameservers are specified.
Your Internet Service Provider should be able to walk you through the basic steps of troubleshooting the connection.

Similar Messages

  • MacBook Air and Snow Leopard Internet Problem

    I have installed 10.6.1 on a first generation MacBook Air. After the installation I cannot connect to the Internet over WiFi. I used the wireless connection with my iMac Intel also with 10.6.1. Everything went fine except that I can no longer connect to the Internet using WiFi although I've tried three different hotspots to do this.

    HI,
    Try a different channel in Airport Utility.
    Open AirPort Utility, located in the Utilities folder in the Applications folder on a computer using Mac OS X.
    Select the device you’re setting up, and then click Manual Setup. Enter the base station password if necessary.
    Click AirPort in the toolbar, and then click Wireless.
    Choose a new channel from the Channel pop-up menu.
    Carolyn

  • I have a mac os x snow leopard. my problem is that when i go to the ethernet settings it shows 'not connected'. i called the internet person even he couldn't fix it PLEASE HELP!!!!!!!!!!!!!!

    i have a mac os x snow leopard. my problem is that when i go to the ethernet settings it shows 'not connected'. i called the internet person even he couldn't fix it PLEASE HELP!!!!!!!!!!!!!!

    System Preferences > Network > Ethernet? If that shows "not connected" that is all your Mac knows. As far as it is concerned there is no cable connected to the port on your Mac, or the other end of the cable is either disconnected or connected to something that is broken.
    Try another cable. If the cable is broken you will also get that status message. If you have exhausted all of these possibilities, the only remaining cause is an inoperative port on your Mac.

  • Very Strange Internet Problems

    I own a MacBook Pro 15.4 Inch that I purchased about a year and a half ago. I recently upgraded to Leopard and have all the latest updates. I am from the US, and when I am home my internet works fine. However, I am on travel to Seoul, South Korea right now and am having a very strange internet problem.
    As far as I can tell, the URLs that I type in to my browser are, sparodially, not translated correctly into the webpages that they are supposed to represent. This problem is probably effective 75% of the time, and the rest of the time my internet works roughly correctly. For instance, when I enter http://www.google.com, instead of being taken to the Google homepage, I am taking to the homepage of Jammin Beats DJ Service, an obscure website about a company in northern Pennsylvania. The actual URL of this website is http://www.jamminbeats.com, but when my internet is malfunctioning, 'jamminbeats' is for all intensive purposes replaced by 'google' (that is, it applies not only to the main page, but to sub pages, so "http://www.google.com/weddings" takes you to "http://www.jamminbeats.com/weddings" and etc). For most other webpages, one of two things happens. Either I am taken to the correct page but it is displayed without any images or frames (just the html text and links), or I am taken to a blank page with the header "Under Construction", which I assume is the default for a page that doesn't exist. This is why it seems as though the URLs are simply being interpretted erroneously.
    This problem occurs when connecting both to the wireless and the wired internet at my hotel, and it occurs on both Safari and Firefox, so it is not a connection-specific or browser-specific problem. It may be a problem with the hotel's internet, and as of yet I have not had a chance to test the computer at another location. However, a colleague using an IBM computer has had no problems, and I am currently on a Samsung machine in the business center of the hotel and it is working correctly as well. I have searched extensively online for a similar problem but have come up empty handed, and more than anything, I am confused about what might be causing this problem. The strangest thing is that a fraction of the time, the internet functions normally, but it is usually roughly 15 minutes out of every hour, and eventually I am inevitably taken back to Jammin Beats.
    I am a computer science graduate but I still have no idea what would cause this problem. At first I thought it might be a hacker, but if it is, he or she has been at it consistently for 3 days now, and only seems to be targeting my computer. Any ideas or solutions would be greatly appreciated, as I have been forced to resort to the hotel's business center for checking email, doing work, etc. Thanks in advance.

    I did consider that, as I was in Beijing last week and there are a number of censored sites. However, in Korea I have had problems with very basic sites like facebook, wall street journal, google, yahoo, Korean google, my hotel's webpage, etc. Further, I have successfully gotten all of these sites to load seemingly at random, and can access them without problems on other computers. The only disconnect seems to be between my MBP and the internet, not between Korean internet and the web. I have toyed around with the network settings, and although sometimes after switching from "Automatic" to a fixed connection I get some sites to work, it usually only lasts a short time and eventually the same sites stop working. I reset my cache regularly to make sure I'm not getting sent to cached sites, but this also doesn't help. Further, my Apple Mail, Skype and AIM accounts jump between being connected and disconnected randomly as well. Again, this is isolated to my own computer, which is why I'm so confused.

  • All Kinds Of Internet Problems - PLEASE HELP!

    So I've been having all kinds of internet problems in my house. I'm almost positive part of it is router related but I just (somewhat scientifically) proved it's also related to my mini. I used speedtest.net to test both my brand new mac mini and my 2006 macbook pro running Leopard 10.5.1 (fresh install). Here's the specs and speed test results:
    _*2006 Macbook Pro*_
    Intel Core Duo 2.0GHz, 2GB RAM
    OSX 10.5.1
    *Average Results:*
    Download - 4.72 Mb/s
    Upload - 0.84 Mb/s
    Ping - 24-38ms (range)
    _*2009 Mac Mini*_
    Intel Core 2 Duo 2.53GHz, 4GB RAM
    OSX 10.6.2
    Results:
    Download - 0.78Mb/s
    Upload - 0.97Mb/s
    Ping - 15ms
    *AFTER PRAM RESET:*
    DL - 2.85Mb/s
    UL - 0.98 Mb/s
    Ping 22ms
    *these were the BEST results and far above the average I got
    Router:
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    WEP 128bit security B/G combined broadcast
    We were running WPA2 security but when I switched to WEP everyone in the house noticed a speed increase.
    The tests were run within a span of 10 minutes and both computers were about 2 feet away from each other.
    Can someone please explain to me why my nearly 4 year old MBP with an outdated OSX is spanking my brand new mini?

    I apologize ahead of time as I am not sure I can answer your question, but I would like to ask you a question if I could...
    Are you using your mini with Ethernet cable or Wireless. Not that there's a real difference in your case but sometimes if you're running with a Wired Ethernet cable on a unit that also has wireless, it helps to turn off the wireless.
    And on the other hand if you are not running with Ethernet cable on the mini, you might think about trying that.

  • How Apple Solved My Internet Problem

    Greeting! Let me tell you about my internet problem and how Apple (kudos to them! Still the best customer service around!) solved it. I updated to Snow Leopard and, suddenly, whenever I tried to use the internet, my computer acted like I was playing Russian Roulette. The airport was working fine, and the diagnostics said as much. My computer did, too, showing me a powerful, full-bar, airport signal. But when I used Safari I often got: "Cannot connect to the server." I'd see the pages on the grid of pages, but when I clicked on one of them, I might get the page, or not. If I clicked on something else on the page (like say, replying to a topic on this forum), it might go to that link or not. Sometimes mail would come in, sometimes I'd get the exclamation mark telling me "NO!" Dashboard widgets that rely on an internet connection might work...or not. Nothing internet related was reliable.
    I could hit and hit and hit the reload button on Safari, and get nothing. Then I'd hit it again, and the link would appear. Pictures wouldn't show up, and pages often looked wrong. Re-load and maybe I'd be back to "cannot connect" or it would all come in fine. Very frustrating.
    Oh, and my computer was running very hot! Much, much, much hotter than usual. Alarmingly so.
    I tried all solutions recommended here. None worked or, rather, they might work for a while, then fail. Re-starting the computer seemed to make things worse. Finally I called Apple. The first representative tried her best, but couldn't solve it. The second spent a long time talking me through all kinds of fixes--dumping caches, special re-boots, re-starting the modem. Still the problem persisted. Finally, I was passed onto the third representative who had me send a profile of my computer to Apple.
    "Did you use migration assistant when you first got this computer?" he asked.
    "Yes, I did."
    "Go to library>contextual items>..." he went on and led me to a thing called "Openbase." Which I then trashed. What is Openbase? Well, it's part of a program I happen to like and use called Soho Notes from Chronos company. It connects me to their server which has the information I put into the notes. Unbeknownst to me, this program, the "old" version that I had (which worked with Leopard, but was fighting with Snow Leopard), was getting in the way. Even though it wasn't technically "running," its widget in the dock would shout out "dibs" on the internet, especially after a re-start, and interfere with everything else.
    Once "Openbase" was in the trash, ta-da! Internet working perfectly. Brilliantly, in fact. Super-fast, super-good. Not a single glitch. And Soho notes? Seems they had an update for Snow Leopard, I just didn't think to update (nor would I have. I use the program sporadically, and even if there was a note from the company telling me to update, it might have been a while till I saw it).
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    Apple hierarchy system does make sense in that the majority of problems people have are often simple ones with common solutions. Like, "did you turn it on?" or "Is the box check marked?" So you start with the tech who might say, "Is the printer plugged in?" (duh! problem solved!), before you ever reach the guy who'll instruct you to "open the activity monitor and type this in..."
    The only frustration with it is that you kinda have to start with the low-rung person, and if you've already tried all sorts of wise advice from this forum as I did, they might take you through it all again, as they are kinda required to make sure all the obvious, easy fixes have been tried. I was actually surprised that all the suggestions of the low-rung person were different than the ones I'd tried, though still simple and low-rung (we pretty much stayed in the preferences "network box"). I must say that rung two on the ladder was a very savvy techie. She had all sorts of tricks, but as you can see, someone really had to take a look at what was on the computer to fix this particular problem. So that's how I ended up on rung three.
    I did ask the second person just before she passed me onto her supervisor if there was any chance that I might get to Steve Jobs if this went on long enough. She said that was unlikely, but not impossible

  • JAN 4, 2012  As of the  Upgrade to   Lion,. and the  Email portion, ..   DOES NOT  allow a Video Clip to be sent via the Email  as the I-Photo is not supported by Video Clips  ( Previous Leopard  No problem  clip and drag  via Quick Time Pro to the email

    JAN 4, 2012 
    As of the  Upgrade to   Lion,.   2007  I-Mac  -   the  Email portion, ..   DOES NOT    allow a Video Clips to be sent via the Email 
    as the I-Photo is not supported by Video Clips  ( Previous Leopard ) 
    No problem  clip and drag  via Quick Time Pro to the email  and select the  Attchment  size to send. .  Depending on the 
    Size of the Video Clip  ..      Now  Lion only  Export's   1 size, .   only  and as a result . . teh  File is  TOO  Large and
    Will NOT  send via  E-Mail    ??? 
    Between the   Issue of   the   Lion,  and  Email  issues ,   and  the   Upgrade  of   I-Touch  to  5.1  from  4.2.1 
    as my  Photo  Size is  Huge ..    70,000  +  photos in the  Computer. .   and was   40,000  in the   I - Touch  .. .  
    The  New I-Touch  too will not Load the  same  as Previously  used  on  either  my  16 GB   or  32 GB   Unit . . 
              No Help . ..   so far, ..  as a Apple user   since   1996 ..    I  have Never  experieanced such  frustration    ??? 
                   (  any one have some help  if similar  experiances    ?     thank you     )

    JAN 4, 2012 
    As of the  Upgrade to   Lion,.   2007  I-Mac  -   the  Email portion, ..   DOES NOT    allow a Video Clips to be sent via the Email 
    as the I-Photo is not supported by Video Clips  ( Previous Leopard ) 
    No problem  clip and drag  via Quick Time Pro to the email  and select the  Attchment  size to send. .  Depending on the 
    Size of the Video Clip  ..      Now  Lion only  Export's   1 size, .   only  and as a result . . teh  File is  TOO  Large and
    Will NOT  send via  E-Mail    ??? 
    Between the   Issue of   the   Lion,  and  Email  issues ,   and  the   Upgrade  of   I-Touch  to  5.1  from  4.2.1 
    as my  Photo  Size is  Huge ..    70,000  +  photos in the  Computer. .   and was   40,000  in the   I - Touch  .. .  
    The  New I-Touch  too will not Load the  same  as Previously  used  on  either  my  16 GB   or  32 GB   Unit . . 
              No Help . ..   so far, ..  as a Apple user   since   1996 ..    I  have Never  experieanced such  frustration    ??? 
                   (  any one have some help  if similar  experiances    ?     thank you     )

  • Weird internet problem / ssl connection error, site loads in safari not in firefox or other way around

    I really can't figure out this problem. Search the internet tried all kinds of things, nothing help so far.
    I have a Macbook Pro (Lion originally installed) running on Mavericks (all latest updates). SSD installed and the DVD tray is replaced by the original HDD.
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    Please read this whole message before doing anything.
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    Test while logged in as Guest. Same problem?
    After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
    *Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
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    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
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  • Internet problems on my macbook pro and ipod touch with camera.

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    Sig,
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    When you post unmark as a question in the header. If you missed your opportunity, just hit solved.

  • Internet Problems - poor connectivity

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    x220 | i5-2520m | Intel ssd 320 series | Gobi 2000 3G GPS | WiFi
    x220 | i5-2520m | hdd 320 | Intel msata ssd 310 series | 3G GPS | WiFi
    Do it well, worse becomes itself
    Русскоязычное Сообщество   English Community   Deutsche Community   Comunidad en Español

  • Internet problems continued

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    The first thing to look for ... is a crackly noisy line.
    That's what the quiet line test is for .....
    If you'd have read the posts recommended to you, you'd have realised that long ago.....
    The words...  knockin... and nobody in .....  spring to mind. 
    The bad line is the cause, deffo.   

  • Game froze my MacBook Pro, now I have internet problems-What should I do?

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    The Internet is sent to you in packets with an error-detection code on them. Ones that come through with errors are rejected. Distortions and problems with display are caused by problems on your computer itself, not by bad data from the Internet.
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  • New unlock iphone 4's internet problem

    I got a new unlocked iphone 4, and use the straight talk unlimited data plain. But my iphone shows my carrier is AT&T, and I coulden't activate cellular data network. I don't know how to get access to 3G internet.

    My iPhone 4s suddenly experienced some Internet problem starting from yesterday too. I got my iPhone 4s when it first came out. No issue at all until this happens. My Internet on"4G" (well it's actually 3G but labeled as 4G) is super slow. I can still call and text but I can't receive any messages from iMessage(which uses Internet), apps store just stay loading forever, and a webpage takes like mins to load. But everything work fine once I connected to wifi. I don't know what going on and I would know is it just me or others are experiencing the same thing?

  • Ethernet/Wireless internet problems..This is Driving me CRAZY..please help!

    Alright i hope someone out there can solve my problem because i am about to throw my macbook against the wall. This is my problem:
    Everytime i go on to the internet, in order for the internet to work i have to pull my ethernet cable out of the plug, plug it back in and refresh the page. The internet then works for about 4 pages on avg. and then it times out and says im not connected. In order to continue surfing on the net i have to pull the cable out and plug it back in. The wireless acts the same way. It will work and then times out. I have to turn off the airport and back on to get any internet.
    The browsers im using are Safari 3.1.2 and Firefox 3.0.1 and both act the same way. My roommate has a PC and has had no problems whatsoever. Our internet comes through the wall from a plug not from a router. I personally believe that it is my computer because i have tried getting internet from the plug in his room and the same thing happens. The wireless around my school comes from different towers and no matter where im at the same thing happens. I dont believe that its the internet. Ohh and one more piece of info. My first year at school my computer gave me NO internet problems whatsoever. I bought the computer brand new in June of 2007.
    If anyone knows how to fix this extremely annoying problem, please help me!! Thanks to all who answer~

    Hi
    I'm getting a problem which may be related, and i've figured out some workarounds (sort of inadequate ones but at least they're something).
    PROBLEM DESCRIPTION: almost immediately after installing the 10.5.5. system update, my MacBook started disconnecting itself from my wireless network. i'd be working online and suddenly i'd notice that only 3 bars of the AirPort icon on the menu bar would be showing and that the internet connection was no longer there. the only way to get the connection back would be to switch airport off and then back on and it would connect again. a couple of minutes later the connection would be gone again. infuriating stuff! i checked the system log using the Apple System Profiler (from the Apple menu) and found some messages about there being too many state changes detected on the AirPort network interface and that measures were being taken to fix stuff. it's a pity i didn't save the original error message since i no longer get it, but here's one I found that's identical reported by someone else:
    May 25 16:50:57 phoebe mDNSResponder[22]: Note: Frequent transitions for interface en1
    (FE80:0000:0000:0000:021E:C2FF:FEB9:8B73); network traffic reduction measures in effect
    anyway, the "measures" seemed to be to simply disconnect me from the net, which wasn't great. now the forums mentioned various solutions, but none of them actually worked.
    SOLUTION/WORKAROUND: two things seem to have made a difference. 1. i downloaded the combo 10.5.5. system updater and reinstalled it. somehow after i did this the problem would no longer happen (at least those errors would no longer occur). 2. keeping my ipod touch wireless interface switched off, because whenever my touch comes online within a minute or two the iBook disconnects from the net.
    COMMENTS: (1) even now if i connect to the wireless network with my iPod, my MacBook's connection will drop - so my solution is to not connect to the wireless network with my iPod touch, which ***** because i like to read stuff in bed on the touch sometimes. (2) reinstalling the system update (the combo version) definitely helped, because before i kept getting that error message in the system log, and even if the iPod touch was switched off the MacBook would still disconnect. (3) this suggest that there were two separate problems, one to do with a corrupted AirPort driver or something of that sort (which was fixed when I reinstalled the system update), and another to do with being kicked off when the iPod touch connects to the wireless network (this problem remains).
    I've replace my Linksys wireless router with a Netgear wireless router, but that's made no difference, so i'm pretty sure that the problem has to do with the MacBook - either the hardware or the software. I plan to get another hard disk soon at which point i'll do a clear reinstall of the OS, and if the problem persists then i'll know that it's a MacBook hardware problem. =(
    i'll post again here in the future, but if anyone has comments or suggestions or reports of this kind of problem then your input would be highly appreciated.
    thanx
    dr.colekat

  • Not Normal Internet Problem

    I have new PC but I have internet problem. If I use Linux everything is OK but I need use windows 7 because I have enough PC for playing games If I use proxy website I can go to some website but if I don't use proxy website I can't go. Some videos on yet I can watching some of them not. In my mom notebook on windows 7 everything is OK. Please help me if you can.
    http://www.youtube.com/embed/PZE5dVV6I7U Video show my problem.

    From what it sounds like, you say that you can get to sites OK when using Linux, but not Windows, correct? If so, then there's something wrong with your OS.
    If you like my post, or solution to your issue/question, go ahead and click on the little star by my name and/or accept the post as the Solution. It makes me happy.
    I'm NOT an employee of Best Buy, or Geek Squad, though I did work as an Agent for a year 5 years ago. None of my posts are to be taken as the official stance that Best Buy will take on your situation. My advice is just that, advice.
    Unfortunately, that's the bad luck of any electronic, there's going to be bad Apples... wait that's a horrible pun.

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