Leopard Printing Problems..

Help!!
Got a Konica Minolta network printer connected to a Airport Extreme base station which prior to upgrading to Leopard worked very well, however since upgrading it will not print at all.
The system finds the printer on the network ok and connects to it but looking at the printer queue it then stops with the very irritating message that the printer is ready!! No it bloody isn't as nothing happens!!
I've tried turning everything off and back on to try and reset everything as well as loading on the latest drivers but to no avail...
Any ideas very appreciated.
Printer is a Konica Minolta Magicolor 2530DL

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Troubleshooting Leopard printing problems

Leopard printing problems fall into several categories
a) Faulty or missing Leopard print driver
b) Faulty implementation of the print command from the active application
c) Faulty equipment, eg printer, cables, etc
d) Faulty networking/sharing
e) Faulty or incomplete software installation
The fact that a driver is included with Leopard is no guarantee that it will work. I have heard it from HP's tech staff that several of their drivers installed with Leopard are malfunctioning and I expect that many other printer manufacturers rushed out some poorly tested drivers in order to meet Leopard's shipping deadline.
Equally, some non-Apple applications have not yet properly tested their print command under Leopard so they cannot be used to reliably test whether a print driver is working or not. To get a more reliable indicator, save a print job as a PDF and then open the PDF in Preview and print it from there - or print a simple text page from TextEdit.
Also be sure to check cable connections carefully and if possible, try a different cable to make sure that this isn't the cause of printing problems.
Networking/sharing is fraught with pitfalls especially if the network is wireless. If possible, check printer sharing over a wired Ethernet network. There may also be issues when the print driver is not the same version on all computers in the network. To ensure that there are no remnants of a previous driver it's a good idea to completely uninstall previous drivers and then reinstall the most recent driver. To do this (for example on a 10.4 system):
1. Delete the printer by opening Printer Setup Utility, highlighting the printer if it is listed and clicking on the Delete button.
2. Clear the printer folder by navigating to Hard Drive/Library/Printers and dragging the offending printer-specific folder to the Trash.
3. Clear the Printer Preferences by searching in the System for "com.apple.print" and dragging all files so named to the Trash.
4. Empty the Trash
5. Repair Disk Permissions
6. Download the latest drivers for your printer and install.
7. Open Printer Setup Utility and if the printer is listed, highlight it and press the Delete button at the top of the window. Then click the Add icon, single-click the name of the printer and click Add so that the printer appears in the printer list.
8. To check that it works, create a test page in TextEdit, configure the print job in the Print window and print.
Simon

When you post unmark as a question in the header. If you missed your opportunity, just hit solved.

Leopard printing problems on several printers (Am I the only one?)

Since installing Leopard shortly after it was released, I've had flakiness with printing:
- With Tiger, when I printed, I could open the printer's window, and see the print job queued. The job would finish, disappear from the window, and everything would be fine.
- When the job was printing, the printer icon would appear in the Dock. When the job was done, the icon would disappear from the Dock. Simple.
With Leopard, printing has worked, but I have never seen a print job appear in a PrinterProxy window. I print, the printer outputs the job, and PrinterProxy is always blank. The printer icon appears in the Dock, and stays there forever. I found that I could ctrl-click on the icon and select the Auto Quit option (Hooray!), but that only worked for a while. Then the icons started staying in the Dock again. When I click on the Dock, there is no more Auto Quit option... just the "Application Not Responding" message. I have to force quit Printer Proxy after every time I print.
What's stranger is how long it takes for the PrinterProxy app to start up. The icon in the Dock bounces for well over a minute. Sometimes, the job finishes printing before the app is launched. If I switch between apps using Cmd-Tab, I can select the PrinterProxy app, but it never actually displays; instead, I just revert to the current window.
This is true for every printer I use, and as a traveling consultant, I use several. It is true whether I am printing via Airport, or over a direct Internet or USB connection.
The printers that are permanently in my Printer List are:
Canon i9100
Brother MFC-8840
Epson Stylus Photo 220
HP LaserJet 1320N
HP LaserJet 8800
HP LaserJet 6570
HP Color LaserJet 5550
Adobe PDF 8.0
All of these have the same problems. What's worse is, when I have a printing problem, there is no way to diagnose it, since the print jobs never show up in the PrinterProxy.
I have reset my printing system many times. I have deleted and re-added my printers many times. I have downloaded drivers from the manufacturer's sites, and reinstalled Leopard's default drivers. Nothing makes a difference. Strangely, after updating to 10.5.2, the Auto Quit problem went away for awhile, then returned spontaneously.
At the thread below, I show some of my system and crash logs from a prior discussion. Someone was helping me with the problem, but after asking me to post my logs, he seems to have dropped off the thread.
http://discussions.apple.com/message.jspa?messageID=7013209#7013209
I can't believe this problem is endemic to Leopard. I know many people who seem to use Leopard without any problems at all. (They even print once in a while!) And yet, as a fairly advanced user, I can't believe I'm the only one having this problem! My system is pretty plain vanilla, with no weird mods, hacks or apps. Pretty much just straightforward creative and productivity apps. I use it daily for business, so I try to keep all wacky stuff off of it.
There must be a solution, short of doing a clean install. Can anyone help? Are there PrinterProxy-related files I can delete when I reset the Printer System that might help resolve this? Prefs?
Thanks,
David

I'm having exactly the same problem with a Lexmark C760.
When I inspect the Activity Monitor while opening the Printer Icon from the Dock (or press the Button "Open Print Queue" in the "Print & Fax" System Preferences), I can see the Printer Icon as "Printer Proxy (Not Responding)" marked in red in the processes list. The Dock icon bounces for quite a while, and after about 2 minutes, a Printer List actually appears under the PrinterProxy application and the process in Activity Monitor changes its name to "(null)" and its color to black.
Though there is no entry in the PrinterProxy list when I print something from another application while keeping the window open, I can select "Supply Levels" and the correct information appears, so it seems to be functional.
It also seems that there are several copies of the drivers remaining, as the application in the Dock is named "Lexmark C760 (4)", probably from my attempts to remove and reinstall the driver. Is there some interference with old installations of the drivers that still lurk somewhere, hidden in the depth of the many libraries? How can I get rid of the previously installed drivers for good?

Leopard printing problems with HP Laserjet 5000

Hi to anyone who might be able to help.
I've just installed Leopard, and now my HP 5000 Laserjet (hooked up via ethernet) will not print. When I print, the computer says it is printing, but the printer never prints anything, and even though the printer shows up in the print window, the computer never actually finds the printer. I have downloaded the latest driver from the HP web site, which hasn't helped at all....
Any help would be greatly appreciated.
Thanks
Angus

Hi Gus1,
Since it's hooked up via Ethernet, I assume then it's a 5000N? We have one of those and it works just fine in Leopard. So there must be something wrong in your setup. Two things you can try.
1) It's an old, kind of slow protocol, but it works. Turn on AppleTalk. It's in the System Preferences under the Network tab. Choose "Ethernet" in the left pane. Click the "Advanced" button. Click on the AppleTalk tab and turn on the check box for "Make AppleTalk Active". Choose "Print & Fax" in the System Preferences and remove any entries for the 5000. Click the Add button and then the Default button. The 5000 should show up and show AppleTalk as its connection. Choose it and click Add.
2) On the printer. Press the Menu button to the right once so the display reads, "Information Menu". Press the Item button twice to the right so the display reads, "Print Configuration". Press the Select button. The printer will kick out two sheets. On the first page under the "Printer Information" heading is the IP address for your printer. It's the second entry from the bottom labeled, "HP JetSend Address: ip: 192.168.5.6 (your actual address will of course be different).
In the "Print & Fax" heading of the System Preferences, remove any entries for the 5000. Click the Add button and then the IP button. Under the Protocol pull down menu, choose "HP Jet Direct - Socket". Under "Address:", enter the IP address on your printout, like my example of 192.168.5.6. Under "Name:", put in something meaningful, like "HP LaserJet 5000N". Assuming you have the PPD installed, then under "Print Using:' choose "HP LaserJet 5000 Series". Click the Add button.

MacBook 2006 w/Snow Leopard; HP B210 printer; print problem; error message: One or more components of the HP printing software are corrupted or missing. Reinstalled software but Mac will not cause printer to print.

? MacBook 2006 w/Snow Leopard; HP B210 printer; print problem; error message: "One or more components of the HP printing software are corrupted or missing..." Reinstalled software but Mac will not cause printer to print. My MacBook Pro works fine with same wireless printer.

Hi ArielAce , thanks for getting back to me!
I would recommend downloading and running the HP Print and Scan Doctor.
Please keep me posted!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

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Has anyone tested these updated drives referenced as version 6.12 and do they resolve the issues. In particular I am interested in the R1800 drivers.

Ivan J:
I downloaded the 6.12 driver for the Epson R1800 from the Epson UK site. From my testing so far, I see essentially the same color prints from the driver itself or from using the Epson-supplied icc profile. All with Intel Mac on OS 10.5.1 and LR 1.3.1. So far so good. Still no sign of the new driver on Epson America. Hope this helps.

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When I print a Word document to my wireless HP 8600 printer, it will not print. It sits in the print queue and ties up the printer - but no printed output is produced. If I print from other MS applications such as Excel, they work fine. I usually have to reboot my iMac to clear the print problem.

Hi MFJ,
Try to scrub the current install, and install a new driver package via Apple Software Update:
1) Click on Go menu (Click the desktop, then look at the menu in the bar at the top of the page)
2) Select Applications
3) Select the Hewlett Packard Folder (if it is not there, then you can skip this entire step)
4) Select HP Uninstaller
5) Click on Continue
6) Select the printer. press and hold Control + Options + Command (Apple) keys on the keyboard simultaneously.
7) Click on Uninstall
8) You will get a popup window - "Are you sure you want to uninstall all HP Software packages"
9) Click on OK to continue
After doing this, readd the printer via the "+" symbol.

Help trouble shooting PRINTER PROBLEM within Numbers using Leopard

Help!! On both my spreadsheet created and other templates I've attempted printing, the print preview looks perfect (with the spreadsheet centered on the page)... but when they print, instead of printing centered like the preview, the print runs off the top and starts printing with no top margin and partially through my spreadsheet.
I reinstalled my HP Photosmart C4280 printer, and downloaded the updated beta driver found on HP's website. This did solve the problem. Is anyone else having printing problems? What else could I try?!
Thanks!

I called Apple tech support and got an answer! In Numbers, we must use the Document Inspector to "format for" the printer we're using. I have 2 printers installed, and it was defaulting to my label printer. When I switched to my HP printer, I had to make some small tweaks to my page format, and then it printed perfect.
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Snow Leopard Printing Woes - what worked for me

I found many print problems posted EVERYWHERE from every printer manufacturer and model and many solutions and some worked for some people. None worked for me.
I have a HP Laserjet 2100M, which is old, but is listed as compatible with SL. I cannot part with it, as it is a true laser printer, not a monochrome, which means when I need to colour separate say a blue and red document, it prints as solid, not grayscale. It has printed 44,820 pages for me over the years, with only laser cartridge replacement as an expense. As well, I cannot find anything but monochrome for a replacement.
It worked on my old iMac G5 running Leopard, however, when I got my new iMac running Snow Leopard, I got "Printer Offline" message and it would not go online and while some solution ideas got it to print, sometimes, it was only good for one or two jobs and then would stop again, or it would say printing and nothing would print.
Here is what worked for me:
I disconnected my printer's usb and power supply, reset printer system.
Went to Macintosh HD-Library-printers-PPDs-contents-resources and deleted all of the HP Drivers.
I got my HP 2100 series driver from my old iMac and put that back in the resources folder and emptied trash.
I shut down my computer.
Replugged in power to printer.
Started up computer.
After fully launched, I connected my USB cable for the printer. I went to add printer and it came up right away and said new software update was available for my printer AND I SAID NO to updating. In selected my driver, and...
My printer and I have reached a compromise!
It still says offline, however, everything is printing anyway... this I can live with.
I also found this link, which I will only try if I encounter any other disruptions
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&task Id=110&prodSeriesId=385457&prodTypeId=18972&prodSeriesId=385457&objectID=c018677 22
At some point I printed a Self Test/Configuration page which has I/O Port Status as
USB STATUS - not ready
and Appletalk Status - Ready
which is probably a good clue, however, I have been printing successfully for 15 hours and my hair is starting to grow back.

The HP document appears to solve your issue. When your hair starts falling out again, use it.

Printing problems with InDesign CS3 running on OS 10.6

I recently upgrade my old G4 Mac (OS 10.4) to a new Mac Mini running OS 10.6.6. I am still running CS3 and have encountered only one problem. When I print multiple copies documents from InDesign that contain several layers, each copy is processed separately, so that it can take several minutes just to send the print job to the printer if I'm printing over 20 copies. Then once the print job is processed the printer pauses between every copy, which is tripling the printing time. If I print a simpler document with only one or two layers it processes all the copies at once, as it should. I am printing on an Okidata 6150 color laser printer.
I never had this problem on my old computer. I'm wondering if this is one of the "unsupported" bugs of running CS3 on Snow Leopard. I want to make sure that this is a problem unique to running CS3 with Snow Leopard before I go ahead and upgrade to CS4 or CS5.
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Hi again Peter
It is version 5.0.4. I updated it when I newly installed it a week ago in my new computer, and then again updated it just yesterday.
I might mention that before I got my new computer, I was running Mac OS 4.11, and was using InDesign 3.0. I had bought InDesign CS3 about a year ago, but hadn't gotten around to using it since version 3.0 had been working fine, and I was used to it. Then, when I got my new computer, I decided it was time to use the newer version. However, while using InDesign 3.0 with the old Mac OS 4.11, a printing problem popped up there, too, a few months ago... and it also involved printing problems with Adobe Reader. I contacted Adobe, and they sent me a patch which fixed it. I will contact Adobe again if need be, although I thought I'd start here first to see if it was a common enough problem that someone might be able to provide a free and routine answer.
Richard
Date: Tue, 15 Jun 2010 20:10:13 -0600
From: [email protected]
To: [email protected]
Subject: Printing problems with InDesign CS3 with Mac OS 10.6.3
I neglected to ask what version of indesign CS3 you are using. I also
notice that Mac OSX 10.6.4 has just been released. It actually
addresses some CS3-specific issues, though they seem to be related to
launching the apps, not printing. It may be worth trying to update,
nonetheless.
Peter Truskier
Premedia Systems, Inc.
510-655-4454
>

Printing problems after security update

Any fixes to the printing problems (for me it is with Quicken) after the security update??
Don

There are several threads popping up over in the Mac OS X v10.6 section of ASC about the Security Update.
Mac OS X v10.6 Snow Leopard: Mac OS & System Software: Apple Support Communities
It seems that the update has killed printing and other functions for some PowerPC Applications.
Start with > after Security update 2012-001 cannot...: Apple Support Communities

InDesign CS2 Printing Problems

I teach in a Mac computer Lab (mac OS X) and InDesign CS2 is a huge headache for me; my students can't print their work half the time. I read online a lot of member posts about InDesign CS2 printing problems. Would a CS3 upgrade help?

CS3 upgrades are no longer available now that CS4 is out!
Perhaps if you described your particular problems, members of this forum could assist you. Note however, that CS2 was not supported on MacOS X 10.5 (Leopard).
- Dov

CS5 16-bit printing problem... seriously, still?!?

I just finally broke down and upgraded to CS5 and Snow Leopard after hearing about the no color management utility released last year. I kinda figured the 16-bit printing problems would have been fixed in CS5 as well, but at least for me they haven't been.
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I'm making sure to check 16-bit in both locations in the driver, could there be something else I'm missing?
Any help would be greatly appreciated!

I wonder if there is something different about the 8.65 drivers that doesn't default to Off (No Color Management). I sold my last Epson a couple of months back.
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Printing problems with InDesign CS3 with Mac OS 10.6.3

I am not new to InDesign... I have CS3... but I am brand new to Mac Snow Leopard (OS 10.6.3). Although I can open CS3 and use the application, I cannot print with it. None of my other applications has printing issues... just CS3. Any suggestions?
Richard

Hi again Peter
It is version 5.0.4. I updated it when I newly installed it a week ago in my new computer, and then again updated it just yesterday.
I might mention that before I got my new computer, I was running Mac OS 4.11, and was using InDesign 3.0. I had bought InDesign CS3 about a year ago, but hadn't gotten around to using it since version 3.0 had been working fine, and I was used to it. Then, when I got my new computer, I decided it was time to use the newer version. However, while using InDesign 3.0 with the old Mac OS 4.11, a printing problem popped up there, too, a few months ago... and it also involved printing problems with Adobe Reader. I contacted Adobe, and they sent me a patch which fixed it. I will contact Adobe again if need be, although I thought I'd start here first to see if it was a common enough problem that someone might be able to provide a free and routine answer.
Richard
Date: Tue, 15 Jun 2010 20:10:13 -0600
From: [email protected]
To: [email protected]
Subject: Printing problems with InDesign CS3 with Mac OS 10.6.3
I neglected to ask what version of indesign CS3 you are using. I also
notice that Mac OSX 10.6.4 has just been released. It actually
addresses some CS3-specific issues, though they seem to be related to
launching the apps, not printing. It may be worth trying to update,
nonetheless.
Peter Truskier
Premedia Systems, Inc.
510-655-4454
>

Leopard Printing Problems..

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