Leopard replacement disk

Installed Leopard but find that my DVD has been damaged before I could make a backup.
Is there any way to request a backup copy of the installation DVD from apple?

Yes. Call them and request a replacement disk.

Similar Messages

  • Snow Leopard Won't Install Even With Replacement Disk

    I got my original Snow Leopard, that I bought at Apple, a week ago. I went through the whole installation process, and about halfway through, it restart and ejected the disc. After that the disc wouldn't read. So I got support from Apple and they sent me out a replacement disk that I got today. I start installing and the EXACT same thing happens again. Any ideas on what the problem is? And yes, the disc drive is working fine.

    Make sure that at least 1 GB of memory is recognized in System Profiler with status "OK" -- it is possible that some of your installed memory is defective or not properly seated. Since Snow Leopard requires at least 1 GB, your MacBook won't start up from the DVD if can only use less than this amount.
    Also consider running the Apple Hardware Test and/or Kelley Computing's Rember on your MacBook, especially if you have replaced any of its original memory with third party parts.
    Because Snow Leopard is more demanding of memory performance than Leopard & has a higher minimum requirement for memory size as well, sometimes slightly out-of-spec memory modules will work fine with the earlier OS version but not with the later one.

  • My MACBOOK Pro turned out to be Snow Leopard, and later upgraded to LION. And update the EFI, I would like to replace the Snow Leopard, EFI can not boot, how do? How to use the Snow Leopard install disk to reduce EFI?

    My MACBOOK Pro turned out to be Snow Leopard, and later upgraded toLION. And update the EFI, I would like to replace the Snow Leopard, EFIcan not boot, how do? How to use the Snow Leopard install disk to reduce EFI?

    Do you mean some of your software does not work in Lion? Do you want to return to using Snow Leopard? If so, then do this:
    Downgrade Lion to Snow Leopard
    1.  Boot from your Snow Leopard Installer Disc. After the installer loads select your language and click on the Continue button.  When the menu bar appears select Disk Utility from the Utilities menu.
    2. After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area.  If it does not say "Verified" then the drive is failing or has failed and will need replacing.  SMART info will not be reported  on external drives. Otherwise, click on the Partition tab in the DU main window.
    3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Set the format type to Mac OS Extended (Journaled.) Click on the Options button, set the partition scheme to GUID then click on the OK button. Click on the Partition button and wait until the process has completed.
    4. Quit DU and return to the installer. Install Snow Leopard.
    This will erase the whole drive so be sure to backup your files if you don't have a backup already. If you have performed a TM backup using Lion be aware that you cannot restore from that backup in Snow Leopard (see below.) I suggest you make a separate backup using Carbon Copy Cloner 3.4.1.
    If you have Snow Leopard Time Machine backups, do a full system restore per #14 in Time Machine - Frequently Asked Questions.  If you have subsequent backups from Lion, you can restore newer items selectively, via the "Star Wars" display, per #15 there, but be careful; some Snow Leopard apps may not work with the Lion files.

  • Broken Install Disk! Is there a way to replace my broken Snow Leopard install disks?

    I have cracked my OS X 10.6.4 install disk, (which, it seems to mean that my iLife application disk wont work either). Is there any way to get a replacement? I don't always live near internet access, so Lion isn't really an option.

    You can contact Apple customer service and request replacement disks, there is a nominal fee: http://www.apple.com/contact

  • Making a copy of Leopard Install Disk

    Hi there,
    A while back I copied the contents of my Leopard install disk by simply dragging the files from the Disk into a new folder on my Desktop with the idea of making a back up copy in case I lost my original DVD. So recently my G4 started to slow up a little so I decided to de-clog it by doing a clean erase and install. However when I double click the "Install Mac OS X.app" icon and a dialogue appears saying:
    "The application "Install Mac OS X" cannot be used from this volume. To install Mac OS X, please use the application provided on the Mac OS X installation disc."
    So I went to find my original disk and it has simply disappeared.
    So my question is If I make a disk image of the copied Leopard disk files that are on my desktop then burn it, can I install then from that Disk.
    All and any help would be greatly appreciated.
    Thank you

    Unfortunately, your drag & drop backup copy of the OS X install disc is no good. An install disc, like all bootable Mac OS X volumes, contains a bunch of hidden files and directories that are essential for booting, and a Finder drag & drop copy misses all of those. So the backup you thought you made is incomplete, and there's nothing you can do to fix it.
    You'll have to get your hands on a replacement set of install discs. If it was a retail Leopard DVD your only option (if it is truly lost) will to be to buy another one, I'm afraid to say.
    In the future, a good way to make a backup copy of the Leopard install disc is to use Disk Utility to make a disk image of it. You can then burn a copy of the disk image to a DVD+R DL disc if you want, and boot from that.

  • Leopard install disks being scratched during install

    I have had a couple of very strange experiences trying to install Leopard (upgrading from 10.4.10).
    I initially ordered (at a special price) and received a Leopard disk under the program whereby I had purchased my MacBook Pro within the month prior to Leopard being issued. When I attempted the install, it moved along fine and then midway hung and finally said the install had failed--disk unreadable. I was unable to start up at all. Couldn't even eject the disk. Finally got it out. Did a clean install of 10.4. Reinstalled all my many programs and was determined to NOT use Leopard.
    A few days later I looked at the Leopard disk and found that rings had been "scratched" or "worn" into the data surface as though my DVD reader/player had malfunctioned and been in contact with the disk surface. I was horrified and quickly looked at all my other program disks just used for the reinstallations, afraid the DVD player had ruined them too. They were all ok. This lead me to believe that perhaps the Leopard disk was bad even before I put it in my computer. I called Apple. They issued a new disk with barely a comment.
    Well, I finally got around to doing an install of Leopard with the new DVD. I looked carefully at the disk first. No apparent ring scratches. The install worked--really slowly--but it finished and works fine.
    However, when I ejected the disk, I took a look and, sure enough...the data side had rings scratched (or worn) into it as though my DVD player had been in contact during the installation process! They were not there before the install. This has NEVER happened with any of the other MANY installation disks (or disks I've burned) on this computer but has now occured TWICE with the Leopard install disk!!!! WHAT'S GOING ON?????
    Has anyone else seen this issue?

    DavidBJ wrote:
    I have had a couple of very strange experiences trying to install Leopard (upgrading from 10.4.10).
    I initially ordered (at a special price) and received a Leopard disk under the program whereby I had purchased my MacBook Pro within the month prior to Leopard being issued. When I attempted the install, it moved along fine and then midway hung and finally said the install had failed--disk unreadable. I was unable to start up at all. Couldn't even eject the disk. Finally got it out. Did a clean install of 10.4. Reinstalled all my many programs and was determined to NOT use Leopard.
    A few days later I looked at the Leopard disk and found that rings had been "scratched" or "worn" into the data surface as though my DVD reader/player had malfunctioned and been in contact with the disk surface. I was horrified and quickly looked at all my other program disks just used for the reinstallations, afraid the DVD player had ruined them too. They were all ok. This lead me to believe that perhaps the Leopard disk was bad even before I put it in my computer. I called Apple. They issued a new disk with barely a comment.
    Well, I finally got around to doing an install of Leopard with the new DVD. I looked carefully at the disk first. No apparent ring scratches. The install worked--really slowly--but it finished and works fine.
    However, when I ejected the disk, I took a look and, sure enough...the data side had rings scratched (or worn) into it as though my DVD player had been in contact during the installation process! They were not there before the install. This has NEVER happened with any of the other MANY installation disks (or disks I've burned) on this computer but has now occured TWICE with the Leopard install disk!!!! WHAT'S GOING ON?????
    Has anyone else seen this issue?
    You might see what happens if you play a movie DVD. Use an old one. Be sure to play it through the switch point to the second layer.
    You problem may be that optical drive is damaging dual-layer DVDs for some obscure reason.
    Most of the other installation disks you used were probably single-layer disks.
    It might also be that the Leopard DVD is a bit thicker than a standard DVD. Check the thickness.
    If you do get another replacement DVD I suggest making a backup immediately.
    You might also be able to copy the scratched DVD on another machine, but it has to had a DL burner. Sometimes copying a scratched DVD will work, since the copying process re-reads bad areas many times.
    If you do get another DVD, use an external drive until you are sure why this is happening.

  • How to restore snow leopard without disk.

    Hi I have a macbook with snow leopard on it, and I recently tried to restore it with the disk until the superdrive litterally carved grooves into the disk. So I know I can purcahse replacement disks, but the disk drive doesn't work, so what do I do now? Is there any way I can do it without the disk, or will I have to drop  100 dollars into a disc drive and a new replacement disk? I would really prefer not to so any help is appreciated.

    You can get a fairly cheap external CD/DVD burner/player at Newegg.com http://www.newegg.com/External-CD-DVD-Blu-Ray-Drives/SubCategory/ID-420?Order=PR ICE

  • My iMac will not boot up from the Leopard upgrade disk nor will it eject it.

    My iMac is very slow and sluggish.  Followed online instructions to use the Disk Utility to run repair.  After doing so it told to reboot my system from the install disk and then run the Disk Uitility to run repair from it.  I put in my Leopard upgrade disk and tried to reboot.  I get the chime and  the Apple logo and hear the disk trying to be read, but after about 5 minutes my iMac shuts completely off.  I have tried to eject the disk using all the methods found in the community and nothing works.  I want to try my orignal Mac OS X install disk to see if that works.  My computer is about a 2007 model.  It worked great until just a couple days ago.  Frankly I can't afford to take it in so I will have to figure this out on my own with your help. :-(

    I cannot open terminal.  When booting I get the gray screen with the Apple logo and the twirling comb goes for a while and shut the computer completely off.
    I got into the single-mode user and learned the following: disk1s3: I/O error.  SAM Multimedia: Read & Write failed, SENSE_KEY = 0x03, ASC = 0x02m ASCQ = 0x00. 
    Singleuser boot -- fsck not done
    Root device is mounted read-only. 
    If you want to make modifcations to files: /sbin/fsck -fy
    /sbin/mount -uw /
    I typed in the drutil eject and got:
    SAM Multimedia: Read & Write failed, SENSE_KEY = 0x03, ASC = 0x02m ASCQ = 0x00.
    Library not loaded.  Reason: not suiteable image found. 
    It did find:
    /system/library/rivateframeworks/installserver.framwork/versions/a/installserver :  unknown file type, firfst eight bytes: 0xCA 0xfe 0xba 0xbe 0x00 0x00 0x00 0x04 Trace/BPT trap.
    I have tried holding the left mouse key, the eject key and nothing happens.  To bad I can't pull the
    thing out with tweezers. 
    So where do I go from here?

  • I have a copy of Windows 7, and I am trying to bring up Boot Camp on my MacBook with Snow Leopard. But my Snow Leopard install disk is too old for Windows 7, so attempted Boot Camp install of drivers fails.

    I have a copy of Windows 7, and I am trying to bring up Boot Camp on my MacBook with Snow Leopard. But my Snow Leopard install disk is too old for Windows 7, so attempted Boot Camp install of drivers fails.
    I have hand-installed the NVidia graphics driver, and I have keyboard, minimal trackpad, and hardwire to internet all working. So the WIndows machine is usable. But I am hurting for wi-fi, better trackpad, and whatever else is delivered by Boot Camp. I can't use any of the Boot Camp upgrades because I do not have XP or Vista.

    While we all have MacBooks in this forum not all of us use Boot Camp. There's a Boot Camp Support Community where everybody uses Boot Camp. You should also post this question there.
    https://discussions.apple.com/community/windows_software/boot_camp

  • How do you make a back-up copy of the OSX Leopard Install Disk 1?

    I'd like to make a back-up copy of +Leopard Install Disk #1+ but I only have one DVD read/write machine onboard the Mac Pro.
    Can I insert the Leopard DVD, copy it to my desktop, remove it from the drive, insert a blank DVD and burn the contents to the blank DVD?
    I'm trying to create a simple bootable Leopard DVD that will enable me to (a) boot up, then restore my System HD from a Time Machine Archive; and/or (b) run +Disk Utility+ from a source other than the main System HD if necessary.
    I know I can do these things from the original Leopard Install DVD but I'm trying to preserve it and use it as little as possible in the event I need to reinstall Leopard.

    In addition to Malcolm's instructions I want to point out that you need a Dual Layer
    DVD+R (or -R) for this. Those are quite flaky and some might not work or not work well when you burn them. I was recommended Verbatim DL DVD+R as being reliable. try those.
    also, instead of burning to a copy of the install Disk 1 to a DVD you can clone it to a partition on your hard drive. Just make a small partition, insert the DVD, select it in Disk Utility and click on "restore" tab. select the DVD as the source and the partition as the target and hit "restore". this will give you a very fast bootable installer right on your hard drive.

  • How many Installs Can I do from a Snow Leopard Retail Disk?

    I have an old Snow Leopard Retail Disk (10.6.3) that I used a few years ago. Our Macs have mostly been upgraded to Lion since then, but we still have a 2007 iMac running Leopard and want to run some legacy third-party software. We need to upgrade that iMac from Leopard to Snow Leopard, then upgrade via system update to 10.6.8 in order to run the legacy software.
    I know we used this Snow Leopard retail disk to upgrade one computer to Snow Leopard already, and we might have used the disk to install Snow Leopard on an external hard drive as well but I'm not sure as it was a few years ago and that hard drive may have been archived and placed in storage.
    My question is, is there a limited number of installs that we can do with this disk? Do we need to first uninstall Snow Leopard from one computer before we can install it on another?

    Unlike Windows, the DVD or CD versions of the Mac OS (Snow Leopard or earlier) have no serial number, or even keep track of how many times you've installed it. It's all on the honor system of following the license you have, which as mende1 noted, is either a single computer license, or five in one household (not shared with friends or relatives).
    Lion and Mountain Lion are a bit different. Macs that came with either OS have a machine specific version (for the necessary hardware drivers) and cannot be shared, other than with a 100% identical Mac. The App Store versions are intended for Macs that were released before the respective OS's, and contain only the hardware drivers for the Mac models they are listed to support.

  • How can I create a disk image of snow leopard installer disk from my Imac which runs it?

    how can I create a disk image of snow leopard installer disk from my Imac which runs it? It came without DVD installer, and I want to make a copy of it's OS installer but can't find out how.

    You need to have the disc in order to create disk image of snow leopard installer disc. What did your machine ship with? If something later than SL, then why? If earlier, then you can buy the SL installer disc and make the disk image.

  • Can i use someone else's Snow Leopard boot disk to upgrade my mac?

    I am unfortunately at that stage in life where as a teenager i have many lusts and "needs" but have hit the road block... money.
    I have enough to buy lion through the appstore but have not got enough to first upgrade to Snow Leopard and THEN Lion as well.
    If my dad has a Snow Leopard boot disk with his mac, can i use it to upgrade mine and then go on to buy Lion through the Mac Appstore?
    Thanks!

    No for possibly two reasons ... First, that's illegal as it's a violation of the Apple license agreement, and second, boot disks are locked to the system type they are delivered with.  Ask your Dad instead how you can earn $29 doing some chores around the house, or let the word get out that for any holiday gifts in December that cash would be appreciated.
    Since you're on Leopard today, you probaby know in wanting to move to Lion that Lion no longer has the Rosetta emulator and thus doesn't support anything with PowerPC code. That's surprised some, so just FYI. 

  • Is there any way to make a backup of my Leopard installation disk?

    I have always hade a habit of keeping a copy of my software media ... Just in case. Is there a way
    Of making a copy of my Leopard install disk? My wife has already thrown out my snow Leopard install dusk... 8-(
    I am running both os on my MacPro but my Color calibration works far better on my Leopard OS do if anything happens to my original disk I would be hosed.

    This is the drive I have... plus Toast V 7.1
    Should this do it?
    PIONEER DVD-RW DVR-111D:
    Firmware Revision: AB09
    Interconnect: ATAPI
    Burn Support: Yes (Apple Shipping Drive)
    Cache: 2000 KB
    Reads DVD: Yes
    CD-Write: -R, -RW
    DVD-Write: -R, -RW, +R, +R DL, +RW
    Write Strategies: CD-TAO, CD-SAO, CD-Raw, DVD-DAO
    Media: Insert media and refresh to show available burn speeds

  • Mac Pro gets kernel panic while trying to boot from Leopard install disk

    Hi all,
    I'm finally getting around to installing leopard on my 2006 Mac Pro. It has the x1900 video card from Apple and all firmware is up to date. The install disk upgraded my Macbook with no problems.
    When booting I get the wipe to grey, kernel panic, "You must restart your Mac" screen. Any suggestions?
    BTW the Leopard install disk installs OSX 10.5.0
    Thanks
    Pax

    I finally found that the mac pro needs installer 10.5.2 or it will do the kernel panic thing. I did find a way around this though.
    1) I took an external drive hooked to my macbook and installed 10.5 on it. Then booted from it and did all the updates, installed all my necessary software (ilife 08, parallels, and so on).
    2) I then made sure my Mac pro's drive was currently backed up and then booted up from the backup and then used Carbon Copy Cloner to clone the new OS 10.5.4 Leopard disk onto my Mac Pro boot drive.
    3) After that I used migration assistant to transfer all my user settings and such.
    It all worked great and I now have Leopard on my Mac Pro.
    Just thought I'd let everyone know how I got around it.
    Pax

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