Leopard & Ricoh Aficio 2022: lost printer options

After upgrading to Leopard, I've been unable to correctly print on our Aficio 2022 PS printer. More precisely, I can print, but I've lost all the specific features of the printer: no stapling, no duplex printing, nothing.
I did an archive & install, then installed the PPD I downloaded from the Ricoh web site (Leopard does not have built-in support for the 2022). The PPD files seem to be quite old, but they used to work perfectly under Tiger. Now, with Leopard, it's as if none of the printer options were available (and of course, I selected the right PPD file when configuring the printer under System Preferences, then chose the relevant printer options).
Has anybody found similar problems? (either with Ricoh printers or others)
Thanks in advance for any hints.
David.

I tried the same thing with my archive and install and tried just using the PPD but kept getting an error about not all components installed or something. So once I found the actual driver install disk and ran the installer, it sets up fine now - but I keep getting communication errors with the printer now and can't even print to it. Same with someone else in the office who also is now on leopard.
Have a Ricoh Aficio 5560 or something and a Fiery E-7000

Similar Messages

  • Unable to find appropriate driver for my mcbook air using a ricoh aficio mp36501SP network printer.  had similar problem with another ricoh copier/printer, but was able to resolve that problem entering ip address.  this one wants job code

    unable to find appropriate driver for my mcbook air using a ricoh aficio mp36501SP network printer.  had similar problem with another ricoh copier/printer, but was able to resolve that problem entering ip address.  this one wants job code.  i don't believe mac allows for input on job code or printer code for permission to print

    I'm having similar problems with an HP OfficeJet 6500. One suggestion that improved the situation, but did not totally solve the problem, was to select "OfficeJet Pro L7700" for its drivers.
    One other suggestion is to turn off the printer, then simultaneously hold down the "#" and "9" keys and turn the printer back on. This hot key seems to reset the printer to factory defaults, allowing you to set things up anew.
    Finally, kvetch to HP. Their networking software clearly has problems in its relationship to OSX, but nobody on either side seems motivated to bring in a good therapist.

  • Slow print from Acrobat X Professional to RICOH Aficio 2018D RPCS printer

    Hello.
    Thank you very much for your attention.
    Our network printer, RICOH Aficio 2018D RPCS, takes 20 seconds to print each sheet from a PDF document generated by Acrobat X.
    It seems the printer considers each sheet as a new document so starts the whole process of warming and so on.
    These PDF documents were previously created by Adobe Acrobat X Professional (version 10.0.1), from scanned documents by BROTHER MFC-9840CDW Printer (also network printer), with a laptop running under Windows XP Professional, Version 2002, Service Pack 3.
    (All legal software, licensed.)
    The PDF documents have about 4MB & 140 pages each one.
    We tried to fix the problem by changing all these parameters:
    - saving file as "Reduced Size PDF",
    - saving file as "Optimized PDF",
    - saving file as "PDF/A",
    - saving file as "PostScript",
    - printing as image,
    - printing in low quality,
    - opening and printing the document from Adobe Reader X (version 10.0.1),
    but nothing works.
    (Adobe Reader was not installed when troubles started. It's uninstalled now and troubles keep going on.)
    The RICOH Technician also tried some updates, but troubles are still there.
    He printed a PDF downloaded from Internet (similar size as ours) and the printer worked at normal speed!
    We also can print the documents at normal speed in the BROTHER MFC-9840CDW Printer.
    I really appreciate any suggestion
    (Message in progress. Adobe Reader it's not the problem either.)

    Thank you so much, GilliganBT
    ... but... I can´t find that option ("Render print jobs on client computers") in my Sharing tabs.
    I just have "Do not share this printer" or "Share this printer".
    Anyway, I´ll tell that to the printer repairman and I´ll let you know

  • MBP won't print on RICOH Aficio 2022 connected on the network

    I have a MBP 2.66 GHz with Mac OSx 10.6.5 installed. I can't get it to print on a RICOH 2022. the RICOH is connected to the office network and I used to just log on to the office wireless network and print from my PC earlier, however the MBP won't. The printer has a static IP. I downloaded the specific drivers from the support site already and the MBP autoselects the printer and assigns the requisite PS driver, however the printing doesnt happen. I'd appreciate a few pointers..

    Hello and welcome to Apple Discussions.
    There are a few things to check.
    1. The protocol used to connect to the printer. If you selected IPP then this can stop you from printing. If you were to check the Properties > Ports > Configure Ports settings on the Windows connection to the Ricoh you may see if using Port 9100. On Mac OS X this is known as HP Jetdirect-Socket. So I suggest you open Print & Fax, select the Ricoh and open Options & Supplies. Under the General tab will be the printer queue. If it shows "ipp://IPaddress_ofRicoh" then you have used IPP to create the queue. Delete this queue and add it again, this time select Jetdirect for the IP protocol.
    2. The PS driver. If the Ricoh only supports PCL and not Postscript then this can stop you from printing, although sometimes you usually get lots of garbled pages when you use a PS driver to a PCL only device. Anyway, check that the printer does have Postscript (PS) support. This can often be found by opening the internal web page of the copier (simply type its IP address into your web browser). Somewhere within the pages available will be what printer languages are supported.
    Or you could just check what driver the Windows are using.
    3. If the Ricoh does support PS then it may be using some form of accounting system. This can stop unwanted printing and copying unless a valid ID/password is entered. If you need to do this when copying then you probably need to also do this when printing. Again, checking the setup of the Windows driver should give some clues. If the accounting function is being used then there should be a menu within the driver to allow you to enter the appropriate ID/pwd.

  • Ricoh Aficio 3245 trouble printing

    A friend of mine at work has a fully updated G4 Powerbook, and up until a few weeks ago he was able to print to our large copier.
    Now, it says that the document has printed, and there are no errors that come up on either end, but nothing ever prints.
    Any ideas?

    I also forgot...this was apparently on here before, but the guy didn't say how he solved it
    http://discussions.apple.com/message.jspa?messageID=3855846

  • Can't print from mac book pro to Ricoh Aficio MP C4500

    Hello, today i started working in a new office, that uses a Ricoh Aficio MP C4500 printer and everyone in the office uses windows computers. I have a Mac Book Pro 2.26 GHz Intel Core 2 Duo, on it, I am running Mac OSX 10.6.6.
    When I have tried to print several different file types such as .pdf, .doc, .txt, etc. the printer prints out usually 20 pages that are all coded or blank and nothing similar to what i printed out. I'm guessing this is due to the printer not understanding the language of the data i send to it.I know that i am successfully connecting to the right printer.
    I've visited several webpages that discuss how to fix the issue but none of them have worked.
    I have tried downloading the mac osx 10.5 drivers from the Ricoh website(they didnt have 10.6) that didn't work and when i printed i still got all blank/coded pages.
    Next I went I tried typing the the printer IP address to my browser url... that didn't help.
    Next I went to the apple website and downloaded all of their mac osx 10.6 ricoh aficio drivers and when i printed i got all blank/coded pages again.
    next i went and downloaded the "ghost script" "footmatic" and "pxlmono" and when i printed i got all blank/coded pages again.
    all of the other webpages gave no other advice. Also, when printing each time i tried all of the different protocols, that didnt make a difference.
    if you can advise, it would be much appreciated! Thanks!
    -Nick

    nnelson10 wrote:
    When I have tried to print several different file types such as .pdf, .doc, .txt, etc. the printer prints out usually 20 pages that are all coded or blank and nothing similar to what i printed out. I'm guessing this is due to the printer not understanding the language of the data i send to it.I know that i am successfully connecting to the right printer.
    It sounds like the printer does not have the optional PostScript module installed.
    Next I went to the apple website and downloaded all of their mac osx 10.6 ricoh aficio drivers and when i printed i got all blank/coded pages again.
    The drivers that are available from the Ricoh web site or are available from Apple only work when the PostScript module is installed.
    next i went and downloaded the "ghost script" "footmatic" and "pxlmono" and when i printed i got all blank/coded pages again.
    After you downloaded and installed the Ghostscript, Foomatic-RIP, and pxlmono drivers, did you delete your existing Ricoh print queues and create new print queues? Did you choose the driver that had pxlcolor in the title?
    If the pxlmono/pxlcolor drivers do not work properly for you, you will need to have the IT person tell you what printer languages the printer can use. Alternatively, you can print a configuration page from the printer keypad that will print a sheet telling you what languages it can use.

  • Mac Pro OS X 10.8.3/Ricoh Aficio MP C2500/Share_Scan_Folder Help...

    Hello aIl
    I'm giving an small project from a small firm using cloud service for their small business to setup a Ricoh Aficio MP C2500 printer (Scan-to-folder only/shared) within their Network of 5 to 8 user, I only have 24 hours for a solutions due the fact that the first IT Support guy couldn't make the configuration to setup a scan fold to folder/shared.
    The Printer is already in place and working just fine but not scanning and here is where I take over.
    Here's my research base of the actual device...
    Ricoh Aficio MP C2500
    Aficio MP C2000/C2500/C3000

    John,
    A day after my post, I spend two hours in two day troubleshooting the Ricoh MP C2500 Scanner setup configuration by email client and also I tested a shared folder that I setup in one specific user but that didn't work out either.
    The project is for a startup bussines with 5 user Mac Pro, Mac OS X 10.8.3, No Server at all because they are using cloud service https://www.sugarsync.com/business/ I have done an instensively research even called Ricoh support but cant provide me any help with out a contract service. at point another Richo support sugested to check the Firmware that is (Specical Custom Firmware) for Mac OS X 10.8.3 here http://support.ricoh.com/bb/html/dr_ut_e/re/model/mpc25/mpc25en.htm#Mac OS X 10.8 and I haven't perform this task due to the fact I'm not familiar after installation.
    Here I have the Ricoh Aficio MP C2500 Scann To email White Paper PDF http://www.tsrc.ricoh-usa.com/pwhp/Scan_to_E-mail.pdf configuration but it doesn't work for the Mac OS X 10.8.3
    Here I have some screenshot from the PDF but it does not detect my shared folder in the network.
    One setup configuration I did is setting up the path manually as fallow \\administrator\user\scanner this normally will work on a Windows and now I have to modify to \\192.168.X.X\user\scanner in the MFP Configuration at the
    Operation Panel.
    A second method is to setup a USB driver to the Router Network as a Network driver (Scanner) shared folder if the router has that option and perform the same test at the Operation Panel again and that might work and before I do this I have to make sure I can ping the printer IP by lunching Terminal...

  • RICOH Aficio 1515MF and Leopard

    I have a RICOH Aficio 1515MF that refuses to play nicely with our two macbooks running Leopard. It mostly prints garbled whatnot and shoots out blank pages. Is there a workaround for the printer not supporting Postscript?
    Message was edited by: therocketbike
    Message was edited by: therocketbike

    Strange they have postscript drivers on their website, yet they don't have postscript support. That sounds like the left hand doesn't know what the right is doing. IPP support comes from Guten-print commands. When you add the printer from the Printer Setup utility hold the Option key. Then additional printers should appear in the bottom, and you can change the connection protocol. You may find a guide that helps on my FAQ*:
    http://www.macmaps.com/printersx.html
    - * Links to my pages may give me compensation.

  • How do I set my Ricoh Aficio SP C220N to Default to print only Black and White?

    HI Guys can you help?
      How do I set my Ricoh Aficio SP C220N to Default to print only Black and White? When I check print Grey Scale box it uses the other colours to create the black instead of using the black toner cartridge. doing this from a PC works fine but not of a Mac and I am a newbie at this can you help as I don't want to waste any more colour ink unnecessarily.   

    Hi,
    Follow the steps below to print using Black Ink only:
    1. From the application used to print, click the File menu and select Print. The Print window appears.
    NOTE: The Print window might be minimized: Click the Show Details button to see all available settings.
    2. To access the color options, click the lowest selection box listed as the name of the program (e.g. TextEdit)
    Will appear as Copies & Pages within Microsoft Office applications.
    3. Select Paper Type/Quality from the drop-down menu.
    4. Click the triangle next to Color Options to expend the settings.
    5. Set the Color field as Grayscale.
    6. Set the Grayscale Mode as Black Ink Cartridge Only.
    You may save the settings for future use by clicking Presets > Save Current Settings as Preset...
    Any used preset will remain default so simply select teh standard preset to print in color.
    Shlomi
    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

  • Can't print via network to Ricoh Aficio MP 171

    Hi, I have a MackBook Pro with OS X 10.9.2 and I'm trying to print on a corporate printer/copier Ricoh Aficio MP 171 through the network, without success so far.
    Actually any Mac on my work are not able to print on any of the three Ricoh MP 171 we have here.
    Btw, I had this issue on OS 10.9.1, but upgrading to 10.9.2 did not fix it.
    The printers doesn't have the PostScript option installed, so I installed the packages below to use CUPS:
    - pxlmono 1.9
    - Foomatic-RIP 4.0.6 
    - Ghostscript 8.71
    - CUPS 1.7.1 (with 10.9.2 upgrade)
    The printer supports almost all forms of connections: Bonjour, IPP, HTTP, Socket, LPD, etc.
    Depeding the connection method I try to use, the behaviour is different, but in common with all ways is the following errors on system log:
    05/05/14 10:37:53,468 cups-exec[1038]: sandbox cache error 3850
    05/05/14 10:37:53,619 cups-exec[1039]: sandbox cache error 11: database disk image is malformed
    05/05/14 09:27:37,671 cups-exec[2747]: sandbox cache error 1: no such table: main.imports
    Those errors doesn't appear every time I try to print, usually they appear not in this order on the fisrt time I send something to print after reboot.
    The "no such table" error sometime appears with a different table, like "profiles" and others I didn't catch.
    The error below is logged every time I print:
    05/05/14 17:14:45,441 aficiomp171_CUPS_SOCKET_PMO[3120]: The function `CGContextErase' is obsolete and will be removed in an upcoming update. Unfortunately, this application, or a library it uses, is using this obsolete function, and is thereby contributing to an overall degradation of system performance.
    I have to add the printer through CUPS, as this is the only way to select the properly PPD file for the MP 171 (from the Foomatic driver package).
    I need to use a PPD file so I can set a custom User Code. If I add the printer through the System Preferences, I can't type a User Code.
    The error below appears on cups error_log according the connection method:
    HTTP: job remains in the queue, error "Unable to get printer status" in log and Printer Spool dialog.
    Socket and LPD: job disappears from the queue, no error is logged but nothing is printed.

    Continuing...
    Winddows (smb) and IPP: job is paused and remains on the queue, error "The printer configuration is incorrect or the printer no longer exists" is logged on cups error_log.
    What I have already tried, without success:
    - reseting print system, several times, no change.
    - upgrading to OS X 10.9.2 (as said before) didn't help.
    - update CUPS to 1.7.2 by compiling and installing from the source code: that messed up everything else, as it installs libcups.2.dylib 64 bit only, which causes every other 32 bit app, like Chrome and MS Office to crash on start up... reinstalling the 10.9.2 update fixed this issue.
    If a try to print using the PPD from Ricoh site, the job is sent without errors, but on the job history on printer web page (Ricoh WIM) is logged as "Acess Restritcted" status.
    Any help is appreciated.
    Thanks.

  • Problem in creating output device for RICOH Aficio MP 2000 PCL 5e printer

    HI,
    i have problem in creating a output device for the RICOH Aficio MP 2000 PCL 5e as i am unable make out which device type should be assigned and what should be given in spool server tab.
    i have pinged the printer in lan and it is connecting.
    when i am giving the print from new ricoh printer its going to some other old printer in network.
    we are unable to get the logo of our company when we are taking print from this printer from sap level.
    kindly suggest what other things has to be taken care.
    regards
    anil

    Hi,
    shall i do in development and then import the same to quality and production.
    also tell me what shd i put in these tabs
    version-sapsripthandling-driver
    list handling-printer driver
    printer character set-character set-syt character set
    we can find this tab in create option of device type.
    when i am trying to save its showing it has to be done on program level.
    kindly reply back as it will resolve the big issue for me.
    thanks
    anil

  • Ricoh Aficio 2018 printer not working with 10.9.1.

    Hi All. Please help. I am unable to get Ricoh Aficio 2018 printer to work. I am running 10.9.1.
    I have got it working once by downloading the foomatic, ghostscript and pxl drivers, but we moved and I had to dismantle everything and now it won't work.  Last time we had a modem/router that the blue cable from the Ricoh was connected to, but this time we have a USB modem so the blue cable is connected straight into the iMac.
    I have printed a config page from the Ricoh and see that DHCP is on, and it gives me the IP address, but when I go into system prefences in the iMac and try to add a printer with this IP address, it just doesn't work like last time.  I choose LPD as the protocol and search for the Rich Aficio 2018PXL option for the use, but still not working.
    any ideas would be massively appreciated.
    thanks

    Shrunken wrote:
    I made those changes but strange thing is that the facsimile button lit up as red and I don't even use the fax function on this multifunction machine.
    When this occurs with our Canon's it is due to the document feeder being unavailable for some reason, such as some other machine function is using the feeder. Other than that I'm not sure why this would occur.
    Shrunken wrote:
    I thought I would check with you about what I should set the 'delivery options' to.  If you choose on then there are 2 tabs - server 1 which is current 10.0.0.2 and server 2 which is 0.0.0.0.  should this be set to on?
    Not really sure what this "delivery options" setting is for. Normally when I see that menu it is for what happens with the document after it is delivered.
    That first server address sounds like a local router address. Maybe a left over from the previous network configuration? If I knew more about what this setting was meant to achieve then I may be able to answer better. I will see if I can find information from Ricoh.
    Shrunken wrote:
    Also I checked in the 'about outlook' and the incoming server was different to what I had emailed to you.  so I changed it to what was in outlook.  I hope that is right?
    Yes. It would be the correct approach to use the same settings in the copier as you have set in a working email client.
    Shrunken wrote:
    Also, under scanner features/destination list settings there are two options:
    - destination list priority where you can choose either email or delivery server.  which should I choose here?
    - update server destination list.  when I choose this one, it tells me that it has failed.
    I would think that you want email, as you are attempting to connect directly with the email server.
    And I'm not sure what the update destination list is mean to do. You may have to contact Ricoh for help on this.
    Just one more thing to note. Because you are connecting the Ricoh directly to the Mac via Ethernet cable, you will have to enable Internet Sharing on the Mac so the Ricoh can connect to the Internet and thus Bigpond. This setting is located in System Preferences > Sharing and you will need to set "Share your connection from:" to the USB modem and the "To computers using" to Ethernet.

  • My Ricoh Aficio MP 2500 only prints postscript stuff when connected to my OS X Yosemite

    My Ricoh Aficio MP 2500 only prints postscript stuff when connected to my OS X Yosemite. When printing one page of something, ten pages or so of machine language will print out.  It is on my home network and the IP address is correct.
    Thanks for any help.

    This can also happen when you use a Postscript driver but the printer does not support Postscript. According to the Ricoh Australia web site the MP2500 supports PCL standard while Postscript is optional. So it would be safe to assume that you don't have the Postscript kit and that's why you are getting all those pages with Postscript commands.
    One thing you can do is remove this printer from Printers & Scanners and add again, this time selecting the Generic PCL Laser printer in the Use menu. Note that this printer is set to 300dpi by default, but you can change the resolution to 600dpi via the printer menu so that you get better looking prints.

  • Problem printing to ricoh aficio 5502 OSx 10.10

    greetings, one of my co-workers is having an issue printing in the latest version of adobe acrobat reader,free version build number evades me but we downloaded it yesterday 3/12/15 so it's the most current. he can print most PDF files as long as they are able to be opened in the mac preview app but there are a few that simply cannot be opened with that app and must be opened with reader. any PDf file that he opens in adobe cannot be printed, even the ones that can be printed with the viewer app. the printer is a ricoh aficio 5502, his mac has all updates installed, the latest version of reader and the most current drivers for the printer. every other program is able to print to the printer fine as stated before any PDF that can be opened in preview app can be printed from that app perfectly.
    steps i've taken to resolve the issue are as follows
    i've deleted and reinstalled the reader app.
    i've removed and installed the latest printer driver for the mac
    i've installed all updates to the mac OS.
    i've checked other programs to make sure they all print and they do.
    i've sent the files he's printing to another machine (windows based, no other macs were available at the time to test it) and the file prints fine.
    any and all help is greatly appreciated.
    james

    when i open any pdf file in adobe and click print the file spools, i also shows up on the pending job list on the printer but the printer never actually prints anything. it's almost as if adobe is spooling out garbage and the printer receives it and just drops the data without even trying to print it. i'd fault the printer itself but i can print to it from any other program on this particular mac without any problems, it's only items printed in adobe reader that will not print and it's consistent with any pdf file that we try to print using that program on that mac.
    the only common denominator is the adobe reader software.

  • I can't print to my RICOH AFICIO SP C410DN

    I've tried for a week now to figure out how to coneect my RICOH AFICIO SP C410DN to no avail. HELP?
    My printer is connected via an ehternet cable from my modem to the ethernet port on my printer.
    I go to Printers & Scanners and it will not find it.
    When I press IP, I'm not sure where to find my printer IP address or host name. I've printed out my configuration page and the numbers on it don't seem to work.
    Not sure whuch Protocol pick either.

    My router ended in .0.1. I ended up assigning a new and dedicated IP address in the printer per your instructions. I set the ending to .0.166. Once I typed it in, the protocol self selected and the name of the printer popped up in "Use:" at the bottom.
    I added it and test printed a screenshot. Whammo! It printed!!! Thanks so very much. This was such a head-ache trying to figure out! Even the printer company signed on to my mac two times and connected to the printer but when I got back home at the end of the day and wanted to print, it didn't work. I was beginning to lose heart. I'm so relieved now. This printer was a $1300 printer and work horse! I was beginning to think that I would have to get rid of it.
    The first major thing that I had to figure out was this... I used to just plug the ethernet cable in the ehternet port on my computer. I was instructed I couldn't do that any more and had to use a port on the router.
    Since swithcing to Mavericks, I've had some serious head-aches getting used to it and setting up all of my Apple products. (iMac, iPad, iPhones.) Having been on a mac for over 20 years, I usually wait quite a while before I upgrade OS's. Letting others work out the bugs. Never the less, much thanks Grant!

Maybe you are looking for