Letter 'A' not working

Today the letter A on my blackberry 8520 stopped working completely. when pressing either the letter Q or S it will come up as Qa or Sa . . It had happened once before but it appeared to fix itself after not being used for a few hours. I have read something about moisture on other forums and I feel this may be the answer but it only affects the letter A. Does anyone have any suggestions as to what I should do?
Thanks

Hello deano8904 and welcome to the BlackBerry Support Community Forums.
You can try reloading your BlackBerry software.
Be sure back up your device first as all data will be wiped out.
To do the reload consult KB11320
Before restoring any data, test the A key. If its still acting up, you might want to contact your wireless service provider.
To restore your data consult KB10339 (Desktop version 4.3-5.0) KB23680 (Desktop version 6.0)
-HMthePirate
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

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