Letter "E" will not work and the phone is very slow.

HI Everyone,
I would greatly appreciate the help of anyone who can help me solve my issse with my phone. i have a blackberry 8520 which was working great until yesterday.
Now i cant do the following:
1. Press the lettee E as it does not work
2. The ALT key when pressed does not work which means i cannot use a comma, full stop etc..
3. The phone seems to have a life of its own where it automatically speed dials the no 2 (letter E key) wheneever i just scroll my finger on top of it.
4. It also is quite slow and keep coming up with the jar telling me to wait. This is not soo much an issue, but just means i have to wait for the processor (in the phone if any) to get its act together.
i would really appreciate any insights you may have available.
thanks, Niraj.

Have you tried updating your software? The issue with the keys will either be a software issue or an issue with your hardware, if you're on the newest software try re-installing it. It's very simple to do using the desktop software, if this does not work it seems to be a hardware issue, meaning repair or replacement is needed.
Also, updating/re-installing your software should also resolve any slow/freezing issues and hopefully stop your dialling problem.
Hope this helps
Adam
EE Blackberry Specialist

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Letter "E" will not work and the phone is very slow.

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