Letters and numbers are being deleted when I import a PDF file to my catalogue

I have a business catalogue that I change from time to time. I will make the changes in MS Word 2003 and then convert the document to a PDF file. I will then import the PDF file to my catalogue. Recently when I have impurted the PDF file I have noticed that letters on pages above the inserted PDF file and letters below the inserted PDF file will be missing. I recently updated my Acrobat Reader from 8.0 to 9.0, so maybe that is an issue.

How are you converting the documents to PDF ? Are you using Acrobat, if so, which version of Acrobat?
Also, what exactly do you mean when you "import the PDF file into my catalog". Which software are you importing the PDF into?

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