Level 2/3 tech has not phoned back when said they ...

On Sunday I had a phone call from Becki and she was from this country which gave me the biggest shock of my life and near enough a heart attack as normally when someone says its BT on the phone for you I am expecting some indian person.
She said she is contacting openreach to put me into a trial to see why my speed has gone down or not stayed the same on upgrading and would phone me back on Wednesday.
Anyway its Thursday evening and this phone call has not happened.
Should I contact a mod to chase this up for me or phone up india and get them to chase it.

RobFletcher wrote:
So, tell us all, what is this "trial" ????
Have BT ack'd that there is a nationwide problem with 80/20 packages dropping form attainable speeds to sub 1 meg ????
What's the deal here then please ... who gets to be on the trial?
I know about the SamKnows thing, but this is surely not the same thing.
Cheers,
Rob
Thats all I know about this trial so far. if I knew more I would of said but thats about it

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Level 2/3 tech has not phoned back when said they ...

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