Lexmark X264dn networked and not printing...

Hi,
I have scoured the forums to see if there is a previous thread that can solve my issue, but I cant seem to find anything that vaguely helps...
I have moved into an office and have brought with us a printer that has been plugged into the network via ethernet.
The printer is there and my macbook pro can view its webpage and it has installed the printer.  However, whenever I print, it sends the file and it disappears from the print queue but never arrives at the printer.
When I tried to print through word, I noticed there was an ! in a triangle next to the printer and it said - ipp-missing-job-id
Really not sure how to rectify this any help would be appreciated.
Phil

Lexmark Listens:
It is good of you to take the time to post here. The following is intended as "constructive criticism", not  as an attack.
The add-a-Printer document you pointed to gives three different procedures, depending on how "smart" the printer is, and how it is attached.
It is easy for an unsophisticated Reader to assume that the procedure you intended is the first one (of three) listed. That would NOT allow this (smart, Network-attached) Printer problem to be solved successfully. The idea that you provided a document with three procedures in it, and intended the Reader to find the SECOND one, may be lost without Specific Guidance.
Many Readers seem to find the nuances between different smartnesses and attachment methods of Printers baffling, and that can be a LOT of the problem.
Printer Manufacturers need to thump on the concept that Network Printers are Vastly superior (and that is why they cost more), but attach differently and use the Drivers differently. One size Driver does not fit all.

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