Lg cosmos 2 downloaded music is too quiet

What could be the problem with music being too quiet, and how do I fix it? I literally can barely hear it when I put my ear right next to the phone.
Thank you.

Hi.
Thanks for replying. I received the phone in October; just had it replaced a couple of weeks ago because it wasn't holding a charge. Both phones do the same. No protective case or cover. Ring tones are nice and loud, phone "voice" is fine, I can hear my callers with no problem. It's just the downloaded music that is so soft I can barely hear it. I even tried moving a ring tone that was proven over to music folder to see what would happen. It was soft there as well. I've looked online for ideas but haven't found any help.

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I think that the difference comes from Dynamic Range Compression in the audio tracks (http://en.wikipedia.org/wiki/Audiolevelcompression). I made one ringtone out of an old classical recording, and it is way too quiet. I made another one out of a more recent rock song, and it was plenty loud.
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Message was edited by: Demo

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Lg cosmos 2 downloaded music is too quiet

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