LG Cosmos bluetooth connection question

I have a LG Cosmos VN250. I can connect to my laptop via bluetooth but when I click on the phone icon so go to the memory card to download my pictures, it does nothing. I've paired and deleted the phone many times but still no luck. I've also tried connecting my phone to the laptop with the USB cable that comes as part of the power charger and have not had any luck that route. Any suggestions??  Thanks!

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