LG Cosmos Touch --can't scroll

I just got this phone yesterday and when the store rep demonstrated it to me it seemed fine.  I'm unable to get the screen to scroll through contacts, settings items etc. Apparently I'm missing something since it worked fine at the store.  Example: I unlock the screen, touch Menu>contacts --the contacts come up ok but I'm unable to scroll through them using the touch screen.  Same is true of all other menu items I've tried. By the way i did go through the calibration routine ok.

My phone volume varies but I think I figured it out. However, my Cosmos illuminates itself for no reason! I will be holding it and the light, sometimes with the screen,just turns on. At night, I have to keep it turned face down because the light actually wakes me up! I had the phone replaced once, but since the problem still exists, I decided it wasn't worth the hassle of replacement...so I just turn it over! Any ideas?

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