Lg extravert messages

I am having issues with my extravert. For some reason even when my text messages isnt even 100% full or close to it..it deletes messages that i havent seen yet. how do i fix this? it has happened quite some time now and i would just go trade a phone again..i just got this replacement at the beginning of the year but i dont want to cuz i can upgrade in 3 months...so theres really no point. please help

    Thanks for the additional information, LG_Extravert_Issues!
First, let's ensure the text message is not "Locked".  See page 77 of the Device Manual for steps for locking and unlocking messages: http://vz.to/1hAjp6D.  I would also suggest changing your Messaging Setting option to "Auto Erase Inbox" which will automatically delete read messages when you exceed the message inbox storage limit.  See instructions for this step in the Device Manual on page 82: http://vz.to/1hAjp6D.  Please let me know how this works out for you.  Thanks!
AnthonyTa_VZW
Follow us on Twitter @VZWSupport

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