Lg Extravert- One Contact Not Receiving Texts

Lately I've had some trouble sending texts to my contacts, but I can typically resolve that by turning my phone off and back on. However, this time my phone won't send texts to only one contact. I've tried the usual and then I dialed *228 also. The texts are still not going through, but I can receive the person's texts just fine. Does anyone have any suggestions on what I can do to fix this problem?

Yikes! Lets get those messages to go through asha312. Try to delete their number from your contact list and add back with a 1 before the area code. Which device does the other user have? Are they on our network? Once you delete the number and add back, delete the text message thread and start a new one. Let us know how it goes.
Thank you,
LenaA_VZW
Follow us on Twitter @VZWSupport

Similar Messages

Can't access contacts, not receiving texts, not all calls come through....

I downloaded the required update to my Motorola Droid Bionic this morning. Ever since I can't get into my contacts. For over 8 hours when I click on the contacts icon, I see a message: "Contact list is being updated." I am not receiving text messages and only occasionally do I receive incoming phone calls. I can call out however. Most of my emails aren't coming through either. I've tried turning off and removing the battery. Any suggestions? Thanks.

Not sure why you started a duplicate thread to this one:
https://community.verizonwireless.com/message/954772#954772
At any rate ... you might try a system cache clear:
Power down phone
Hold volume up/down & power simultaneously until you see the Boot Mode Selection Menu
Use volume down to navigate to 'Recovery', use volume up to select
Should see screen with triangle and exclamation point next to an Android
Press volume up/down simultaneously to go into system recovery
Use volume rocker to navigate to 'wipe cache' and use power button to select
Once finished, use volume rocker to navigate to 'reboot system now' and use power button to select

Contacts not receiving text/sms from VZW iPhone 5

So, I switched from Att and everything is working great except for a few sms not getting through. My Friend is on the Viaero networka nd has a SG3. Sometimes they get them and most of the time they dont. Ive called VZW and they blame att and the imessage.. Ive turned imessage on and off and it still doesn't work. Anyone else havign this issue or know of a fix?
thanks

iMessage has nothing to do with SMS. SMS is exchanged over the carrier's cellular network only - the same network as calls. "Dumb"phones or phones not in the smart phone category that don't have internet access via the carrier's cellular data or internet network can exchange SMS.
If an SMS is successfully sent, what happens to the message after that has nothing to do with the cell phone that sent the message.
Are the problem SMS not successfuly sent, or is there an red indicator on the message indicating it was not sent?

Recently started not receiving texts from one person - AT&T user, also HTC One

I recently started not receiving texts from one person. He also has an HTC One (older model) but has AT&T as his provider. We were texting back and forth last Friday morning (11/8) and then he called me and ever since then I have not received a single text he has sent. He is receiving all of mine and we can receive phone calls back and forth, but his text messages are not coming through. We have both tried restarting our phones and I have also tried deleting him as a contact and recreating it however nothing works. I checked to make sure he was not blocked (which I knew wasn't the case since I could receive phone calls from him as well), and even tried turning the "block contact" on and back off. Any solutions would be greatly appreciated. Right now we are using work arounds with google-talk and facebook messenger but it's very frustrated for me to not receive any of the texts that his phone is saying I am receiving.
It had started sporadically over the past few weeks where I would miss a text from him every once in awhile, but now I am receiving nothing. He is the only one that I am having this issue with as I have texted back and forth with multiple others the past few days with no issues.
Thanks in advance for the help!

Hi! I'm also having the same problem. I have an iphone 5 & one person (who also has an iphone 5 but has AT&T as a provider). We had been able to send & receive phone calls & texts until mid-November. Now, we can both give & receive phone calls from each other and she receives my texts, however, I DON"T receive hers. In fact, if I'm in a group text message with her, I don't receive any of the texts that include her, even though I can give/receive texts individually from the others in the group message. The other two in the group message CAN receive both her texts & mine. This is so strange - I was left out of a whole thread of text messages & none of us knew it. They thought they were including me (nothing bounced back) & I didn't know I wasn't receiving them. Since her texting works with both of the others, I'm concluding the problem must be with my phone. Do I have an incorrect setting? I'm not sure what could have happened. PLEASE help!

Not receiving texts from one number

As of Saturday, between the time of 4:00pm and 4:30, my phone decided to not receive texts from one number, which is an AT&T number. It was working before, and ever since then, it hasnt been able to receive texts from said number or send them to the number. I havent been able to get texts from the number either, and we both dont know why.
The thing is, I am getting texts perfectly fine from everyone else that I usually text.
I cant figure out if the number is blocked, because I am not the main owner of the family plan that I am on.

Hello haruharasanako,
It's strange that you are having text imessaging issues with one contact. I use text messaging all the time and I am here to help! Do you have issues sending or receiving text messages to anyone else? Can you send and receive picture messages from this contact? Are you using a 3rd party messaging app? If so, please uninstall and trying using the stock messaging app. Which device are you using? Did you make sure the account owner didn't have this number blocked? Did the contact check with AT&T to see if your number is blocked? Please answer these questions so I can resolve this issue for you.
Thanks,
LatachaM_VZW
Follow us on Twitter @VZWSupport

I upgraded from Iphone4 to Galaxy S4 and not receiving text messages from Iphones.

I upgraded from Iphone4 to Galaxy S4 and not receiving text messages from Iphones.I went to https://supportprofile.apple.com/MySupportProfile.do and unregistered my old iPhone to resolve the issue. It's been one day and I cannot recieve text messages from Iphones

Verizon wiping out old phones would have nothing to do with it. The phone is no longer associated with the number, so wiping the phone would have no effect. It is your Apple ID which is the problem. You have iMessage turned on for your Apple ID. iPhones which have your Apple ID associated with your contact will send texts to your Apple ID, not your phone #. If you have another Apple device which can use iMessage, you could turn off iMessage in that device, but as long as your friends have your Apple ID associated with your contact and you have turned on iMessage in an Apple device and never turned it off before switching from an Apple device to another platform, you will have this problem.
You can bet that Apple will not address the problem, as they don't see it as a problem if someone is using a phone other than an iPhone. Apple expects no one will ever switch away from an iPhone once one has been used. Therefore, no problem for them to address.
The problem lies with Apple wanting their users to go through yet another proprietary interface, iMessage, which the MAJORITY of all smartphone users do not have access.

Nokia 5800 not receiving texts problem!

Hi guys Bought the Nokia 5800 about 2 weeks ago and all has been fine with it until recently.....
Ive done no modifications of upgrades or played about with any of the settings..
But now for some reason im not receiving text messages when they are sent??
The only way I can get them is by either sending one, turning my phone off then back on or by going into message settings and selecting view sim messages then the message will pop up....
But I have to do this everytime which is quite annoying! I can do everything else fine....send messages, ring people receive calls etc.
Ive rang vodaphone and 5 times they have fobbed me off with different things to try and none have worked....Ive tried the hard reset and still nothing!
Is anybody else having this problem, or does anyone know a solution to fix it?
Thanks

I haved the same problem and I think I solved it, and it works (right now and hopefully also in future).
I have 5800XM with latest firmware upgrade - V30.0.011
THIS IS NOT NEEDED BUT USEFULL
Connect your phone (with phone battery loaded on full) to PC. Make backup of your phone data. Menu START, Nokia, Nokia Ovi, Content Copier
If you have V20 or V21... *#0000# - select this combination as a phone number to check what version do you have. If you have V20 you can update firmware to V21 via NSU (Nokia Software Updater). All international language versions beside English are corrupt (last week I checked, maybe something changed) so better use English version because it's always latest, fresh etc. ALWAYS read what NSU talk to you on the screen.
If you have already V21, update to V30 you can do only from phone. You must have access to stable WIFI connection (because file to download is something like 5MB size) and phone battery loaded on full. I'm using Polish language so I don't know how it's named in English but... Press middle button twice, go to Preferences, go to Phone and find icon with arrow ("Phone management" or something like that) then phone icon with arrow straight down - this is responsible for firmware update.
THIS IS IMPORTANT IF YOU ARE AFTER FIRMWARE UPDATE (OR IF YOU HAVE BASIC FIRMARE VERSION) AND DON'T GET NEW MESSAGE INDICATION AND/OR NEW SMS SOUND INDICATION
Press middle button twice, go to Preferences, go to Phone and find icon with arrow - "Phone management" or something like that, then pure phone icon - "Factory settings" or something like that. Some window arrive, click OK. This is not hardcore format, you don't loose anything.
After this operation you will have "clean screen" like straight from factory, so if you haved before little "tuned" screen and overall phone (added phonebook contacts from SIM card, selected wallpaper, different profile etc.)... you know what to do - tune it again. ;PP
I tested it. On different profiles (General, Outside - one hella loud profile on 5800 speakers, better don't use it rooms where silent is needed xD), with upcoming sms when screen was active, with upcoming sms when screen was locked - indication works with the sound!
Turning on/off phone registry logging (incoming/outgoing connections, sms etc.) got nothing to do with solving this problem.
Have hope it helps someone... This is for 5800 but what I see also other Nokia models have the same problem so maybe other users find this post usefull too.
Greetings from Poland
Marcin
NOKIA IN USE: N8

I am having trouble sending text messages. They aren't always going through. And sometimes I'm not receiving text messages. I also have voicemails that I didn't receive until late at night that were left early in the day. I need to resolve this issue ASA

I am having trouble sending text messages. They aren't always going through. And sometimes I'm not receiving text messages. I also have voicemails that I didn't receive until late at night that were left early in the day. I need to resolve this issue ASAP!

julie@remax,
I know that this would concern me just the same and we want to make sure that your device is connected and receiving these notifications when available. How long have you been having this issue? Are you receiving a specific error message when sending a message? Are you aware if this happens in one location specifically or everywhere you go? Does the issue with messaging occur with all numbers? Share some details, so that we may assist.
AdamG_VZW
Follow us on Twitter @VZWSupport

Switched from iphone to galaxy - now not receiving texts from iphone users

Switched from iphone to galaxy for multiple reasons. Still keeping my iPad and wanted to use my iphone for music. Now I am not receiving texts, apparently imessages, from iphone users - there is no notification either way that a message was not received. So iphone users think I have received a text when I haven't. This makes me angry with Apple as there have been medical issues in our family and I have not been receiving important communication. I also have clients I have not received texts from. My understanding is I will have to delete my iphone from my apple account completely, but then will not be able to use it at all for itunes or anything else.

If you still have the iPhone, go to Settings and turn off iMessage. If you don't have the phone or if that doesn't solve the problem, contact Apple Support and request that they deactivate iMessage. https://www.apple.com/support/appleid/contact/

HT1349 Samsung phone is not receiving texts from iphone users

we switched from iphone to samsung galaxy and now we are not receiving text messages from some iphone users. I think their phones still think we are iphones, and they're trying to send us imessages. how do we disable the imessage association with our phone numbers?

If you still have the iPhone, use it to deactivate iMessage. Otherwise contact Apple.
iOS: Deactivating iMessage
http://support.apple.com/kb/TS5185

IPhone 4 not receiving texts off wifi

Not sure what is going on with texts (specifically iMessages from other peoples' iDevices) not getting to me sent as iMessages, nor texts until my phone is back at home and on wifi? I thought iMessages were supposed to work over cellular data as well?
I've tried figuring this one out from the troubleshooting guides. My phone is set up to send and receive iMessages as well as SMS at my phone number. I can send texts even if I completely turn iMessages off. It's just not receiving texts from people that are on wifi, when I'm off of it... until I get on it, by which time it's usually too late, and I get angry reprimands. Don't feel like getting fired over something like this, just because my phone is messing up and my boss can't get a hold of me...

Hi there petra1685,
You may find the troubleshooting steps in the article below helpful.
iOS: Troubleshooting Messages
http://support.apple.com/kb/ts2755
-Griff W.

Droid 2 Global not receiving texts

Hi.
This just started happening yesterday. Haven't downloaded any apps for weeks, so nothing done to my phone.
I just decided to clean my phone one day and turned it off, took out the battery, blew a little bit inside and under the screen to try and clean it. Put everything back, turned on phone, and instantly got like 5 text messages from different people.
I confirmed with the senders they were from the day before
That evening, I texted someone in the same room as me, they successfully receive. But when they send texts to me, I never receive, and still to this point, have not received.
TO SUM IT UP:
not receiving texts, or receiving text over 24 hours later, in random order
using default phone text program
from other verizon users, and other sprint users
I have a Motorola Droid 2 Global, android 2.2
been a customer for... 5 months
located in Los Angeles
i hated at&t for bad reception but at least all my txt's went through.... and i honesty can't say Verizon's reception is any better
hints/tips that you tried with the same issue and worked?

bananas wrote:
Hi.
This just started happening yesterday. Haven't downloaded any apps for weeks, so nothing done to my phone.
I just decided to clean my phone one day and turned it off, took out the battery, blew a little bit inside and under the screen to try and clean it. Put everything back, turned on phone, and instantly got like 5 text messages from different people.
I confirmed with the senders they were from the day before
That evening, I texted someone in the same room as me, they successfully receive. But when they send texts to me, I never receive, and still to this point, have not received.
TO SUM IT UP:
not receiving texts, or receiving text over 24 hours later, in random order
using default phone text program
from other verizon users, and other sprint users
I have a Motorola Droid 2 Global, android 2.2
been a customer for... 5 months
located in Los Angeles
i hated at&t for bad reception but at least all my txt's went through.... and i honesty can't say Verizon's reception is any better
hints/tips that you tried with the same issue and worked?
Hi bananas,
I see that you did some basic troubleshooting according to your other post. I would recommend to clear the text message Data and Cache to clear any files interfering with your incoming messages. Open your text messaging application and follow the path below:
Menu>Settings>Applications>ManageApplications>All>Messages>ClearData & ClearCache (if not grayed out).
Please save any important messages you currently have (the steps above may delete all your current message and cannot be recovered) by sending then to yourself via email.
If the above steps do not resolve the issue, the next troubleshooting steps is to do a Hard Reset which will bring your phone to original factory settings.
Please keep in mind that performing a hard reset will remove ALL data including the Google account, system data, application data, application settings, and downloaded applications.

Not receiving text messages intermittently

I have an iPhone 4s and never had any problems but last night my iPhone stopped receiving text messages (from other iPhone users and other phone types). I messed around with my settings and my text messages started appearing again (although I can't remember what I pressed now)! I got a few people to send test text messages and I received these but again this evening I've stopped receiving text messages again. What's the solution?

Apple offers a ridiculous "solution" for a problem they created.
I recently switched from iPhone to a Samsung Galaxy S5. It became clear shortly after activation that I was not receiving texts from other iPhone users.
After a quick search it became clear that the issue was with iMessage. That is, otheriPhone users were sending me texts via iMessage. While this problem appears to be widespread and my search revealed a class action lawsuit against Apple for this issue, there were no viable solutions.
In a nutshell, Apple support told me the ONLY fixes to this issues were to 1. Have all of my contacts delete our text thread and 2. Wait 45 days for iMessage to expire. This is outrageous and not a solution at all.
If you want to see screencaps of my exchange check out my blog post about it:
http://www.ign.com/blogs/elitistgarbageman/2014/06/19/apples-outrageous-solution -to-the-imessage-problem/

I am not receiving text messages and sometimes when I send texts it does not go through

Hi,
My phone is not receiving text messages and depending on where I am it also does not send, it gives me a message failure. Then if I send it as a text message instead of imessage it will go.
Any ideas how to fix it?

contact your wireless provider. txt messages is their service.

LG Revolution not receiving text messages from iphone user

I am not receiving text messages from iphone user, sporatically. The messages are showing as reveived on Verizon website in usage detail, but not being received on my phone.

This issue needs fixed asap! I have a few suggestions that should help you get this resolved. If they are showing up in the usage details, that means they are hitting the Verizon network, but for some reason they are not showing up on the phone. I recommend clearing the cache from your messaging/text messaging programs. Go to settings> applications> manage apps> all> Messaging/Text Messaging> Force Stop/Clear Cache/Clear Data. Erase the old text threads that you have saved and retry.
If that doesn't work, please let us know the following:
1) Do they come in delayed or not at all?
2) Do you have any 3rd party messaging apps installed?
3) Do they have any problems receiving messages from you?
4) When they're sending messages, are they directly to you, or do you have this problem when the iPhone user sends to a group of people?
Thanks for the additional info! I'm sure we can find a fix.
Regards,
MikeS_VZW
Follow us on Twitter @VZWSupport

Lg Extravert- One Contact Not Receiving Texts

Similar Messages

Maybe you are looking for