Library empty: live App and content viewer

Hi,
I'm facing a serious problem as our folios of elektrospieler aren"t shown in the App (which is live on the store) nor the content viewer any more.
Library is updating within the branded App "Cannot actualize Library - An error occured" (Bibiliothek kann nicht aktualisiert werden - Es ist ein Fehler aufgetreten).
http://itunes.apple.com/de/app/elektrospieler-games-magazin/id438669889?mt=8
I just updated the App with a binary that I build 1 month ago, but the error was there prior the update.
What can I do? I have no idea why the folios don't even show in content viewer?!
Thanks very much in advance,
Richard

Richard,
maybe, when the issues don't appear in the content viewer anymore this
might have to do with v21, wich requires you to set up the orientations you
want first and then fails to appear on the iPad if you have not added all
orientations.
if your folio is only one orientation and you switched to v21, the folio
settings need to reflect that.
maybe you can try with a new folio, look at the settings in the new folio
window.
this is my initial shot in the dark.
but if you can provide the product Id to James Roche, he might be able to
investigate further.
—Johannes
(mobil gesendet)
Am 14.07.2012 15:56 schrieb "Richard Brammer" <[email protected]>:
   Library empty: live App and content viewer  created by Richard Brammer<http://forums.adobe.com/people/Richard+Brammer>in
Digital Publishing Suite - View the full discussion<http://forums.adobe.com/message/4557527#4557527

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