Library erased... 1st time: accident.  2nd time: malfunction

My iPod was having some issues, so I reset it. I went through the whole welcome process again, and after a few days when I went to add some more songs, the whole thing popped up again. Asking for the name of your iPod and everything. I didn't notice that the box to mirror your library to your iPod was checked and clicked ok. My library had almost nothing in it because I have to delete memory on it because my mom uses this computer for work. It erased my iPod with a number of about 369 things. Podcasts that have been since deleted from the iTunes files are gone. Plenty of my purchased stuff is gone. And I realize that is partially my fault. However I don't know why those boxes had popped up again.
This all took place early this week.. Since then, I have restored about a couple of hundred cd tunes, and some podcast videos. Tonight, I was watching a video and everything slowed down and my iPod froze. What do I do? I go to reset it. I plug it in, press the button combo, and when the whole welcome screen pops up I see behind it nothing listed in my library, I go through the begining process again, and find that my library was deleted. This time NOT by me. I had reset my computer earlier, but it apparently did not help. Do I need to return this to the store? (I have a warranty there) Or, is this a common problem that can be resolved in one way.
I'm very disappointed that I spent four hundred dollars on something so highly spoken of, only to have this much trouble with, and lose money on some of the iTunes I purchased...
iPod Video 60 GB   Windows XP  

I run Windows XP Home Ed., and I lost all of my iPod 5th Generation 30gb, songs shortly after I had loaded about 1100 songs onto it. Since I was brand new to the entire process, I may have accidentally done something wrong; however, I don't think so. I have done two things since this happened, and it has never happened since. One, I changed the iPod setting in the iTunes options menu to only update my iPod manually. Two, I always, always turn off all programs running in the background and disable Norton Internet Security and Norton Antivirus Autoprotect.
This means I shut down everything I can that is running in the background by right clicking the icons on the lower righthand task bar of the main computer screen and either disable them or unload them which ever option I have. That way, nothing is running in the backgound while you are accessing your iPod.
This has been successful for me.
Dell Dimension 4300   Windows XP  
Dell Dimension 4300   Windows XP  
Dell Dimension 4300   Windows XP  

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    1 libobjc.A.dylib 0x00007fff88c560f3 objcexceptionthrow + 45
    2 CoreFoundation 0x00007fff872da110 +[NSObject(NSObject) doesNotRecognizeSelector:] + 0
    3 CoreFoundation 0x00007fff8725291f __forwarding__ + 751
    4 CoreFoundation 0x00007fff8724ea68 CF_forwarding_prep0 + 232
    5 FastBrowserSearchPlugin 0x00000001143496e5 +[FastBrowserSearchPlugin load] + 2352
    6 libobjc.A.dylib 0x00007fff88c501fb callloadmethods + 162
    7 libobjc.A.dylib 0x00007fff88c4ff40 load_images + 220
    8 ??? 0x00007fff5fc0315a 0x0 + 140734799819098
    9 ??? 0x00007fff5fc0bcdd 0x0 + 140734799854813
    10 ??? 0x00007fff5fc0bda6 0x0 + 140734799855014
    11 ??? 0x00007fff5fc08fbb 0x0 + 140734799843259
    12 libSystem.B.dylib 0x00007fff8734e3a0 dlopen + 61
    13 CoreFoundation 0x00007fff87219f27 _CFBundleDlfcnLoadBundle + 231
    14 CoreFoundation 0x00007fff87218ec7 _CFBundleLoadExecutableAndReturnError + 1191
    15 Foundation 0x00007fff82fc40c6 _NSBundleLoadCode + 638
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    17 Foundation 0x00007fff82fd5378 -[NSBundle principalClass] + 38
    18 MTWB 0x00000001130fa13b -[MTWB_Handler loadBundle:] + 50
    19 MTWB 0x00000001130f9da9 -[MTWB_Handler installPlugins] + 338
    20 MTWB 0x00000001130f9179 SafariAddonHandler + 71
    21 OpenScripting 0x00007fff88a23a2e ZL17EventHandlerThunkPK6AEDescPSPv + 149
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    23 AE 0x00007fff80b3c21c ZL25dispatchEventAndSendReplyPK6AEDescPS + 32
    24 AE 0x00007fff80b3c123 aeProcessAppleEvent + 210
    25 HIToolbox 0x00007fff86be9741 AEProcessAppleEvent + 48
    26 AppKit 0x00007fff817af04b _DPSNextEvent + 1205
    27 AppKit 0x00007fff817ae7a9 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 155
    28 Safari 0x00000001000162f4 0x0 + 4295058164
    29 AppKit 0x00007fff8177448b -[NSApplication run] + 395
    30 AppKit 0x00007fff8176d1a8 NSApplicationMain + 364
    31 Safari 0x000000010000a1c0 0x0 + 4295008704
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    2 libstdc++.6.dylib 0x00007fff881a85d2 _tcf0 + 0
    3 libobjc.A.dylib 0x00007fff88c59d29 objcterminate + 100
    4 libstdc++.6.dylib 0x00007fff881a6ae1 _cxxabiv1::_terminate(void (*)()) + 11
    5 libstdc++.6.dylib 0x00007fff881a6b16 _cxxabiv1::_unexpected(void (*)()) + 0
    6 libstdc++.6.dylib 0x00007fff881a6bfc _gxx_exception_cleanup(_Unwind_ReasonCode, UnwindException*) + 0
    7 libobjc.A.dylib 0x00007fff88c56192 object_getIvar + 0
    8 com.apple.CoreFoundation 0x00007fff872da110 +[NSObject(NSObject) doesNotRecognizeSelector:] + 0
    9 com.apple.CoreFoundation 0x00007fff8725291f __forwarding__ + 751
    10 com.apple.CoreFoundation 0x00007fff8724ea68 CF_forwarding_prep0 + 232
    11 ...WebBetter.FastBrowserSearch 0x00000001143496e5 +[FastBrowserSearchPlugin load] + 2352
    12 libobjc.A.dylib 0x00007fff88c501fb callloadmethods + 162
    13 libobjc.A.dylib 0x00007fff88c4ff40 load_images + 220
    14 dyld 0x00007fff5fc0315a dyld::notifySingle(dyldimagestates, ImageLoader const*) + 344
    15 dyld 0x00007fff5fc0bcdd ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int) + 221
    16 dyld 0x00007fff5fc0bda6 ImageLoader::runInitializers(ImageLoader::LinkContext const&) + 58
    17 dyld 0x00007fff5fc08fbb dlopen + 573
    18 libSystem.B.dylib 0x00007fff8734e3a0 dlopen + 61
    19 com.apple.CoreFoundation 0x00007fff87219f27 _CFBundleDlfcnLoadBundle + 231
    20 com.apple.CoreFoundation 0x00007fff87218ec7 _CFBundleLoadExecutableAndReturnError + 1191
    21 com.apple.Foundation 0x00007fff82fc40c6 _NSBundleLoadCode + 638
    22 com.apple.Foundation 0x00007fff82fc39e9 -[NSBundle loadAndReturnError:] + 742
    23 com.apple.Foundation 0x00007fff82fd5378 -[NSBundle principalClass] + 38
    24 com.MTWB.SafariAddon.osax 0x00000001130fa13b -[MTWB_Handler loadBundle:] + 50
    25 com.MTWB.SafariAddon.osax 0x00000001130f9da9 -[MTWB_Handler installPlugins] + 338
    26 com.MTWB.SafariAddon.osax 0x00000001130f9179 SafariAddonHandler + 71
    27 com.apple.openscripting 0x00007fff88a23a2e EventHandlerThunk(AEDesc const*, AEDesc*, void*) + 149
    28 com.apple.AE 0x00007fff80b3c323 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 162
    29 com.apple.AE 0x00007fff80b3c21c dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 32
    30 com.apple.AE 0x00007fff80b3c123 aeProcessAppleEvent + 210
    31 com.apple.HIToolbox 0x00007fff86be9741 AEProcessAppleEvent + 48
    32 com.apple.AppKit 0x00007fff817af04b _DPSNextEvent + 1205
    33 com.apple.AppKit 0x00007fff817ae7a9 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 155
    34 com.apple.Safari 0x00000001000162f4 0x100000000 + 90868
    35 com.apple.AppKit 0x00007fff8177448b -[NSApplication run] + 395
    36 com.apple.AppKit 0x00007fff8176d1a8 NSApplicationMain + 364
    37 com.apple.Safari 0x000000010000a1c0 0x100000000 + 41408
    Thread 1: Dispatch queue: com.apple.libdispatch-manager
    0 libSystem.B.dylib 0x00007fff8736116a kevent + 10
    1 libSystem.B.dylib 0x00007fff8736303d dispatch_mgrinvoke + 154
    2 libSystem.B.dylib 0x00007fff87362d14 dispatch_queueinvoke + 185
    3 libSystem.B.dylib 0x00007fff8736283e dispatch_workerthread2 + 252
    4 libSystem.B.dylib 0x00007fff87362168 pthreadwqthread + 353
    5 libSystem.B.dylib 0x00007fff87362005 start_wqthread + 13
    Thread 2:
    0 libSystem.B.dylib 0x00007fff87361f8a _workqkernreturn + 10
    1 libSystem.B.dylib 0x00007fff8736239c pthreadwqthread + 917
    2 libSystem.B.dylib 0x00007fff87362005 start_wqthread + 13
    Thread 3: WebCore: IconDatabase
    0 libSystem.B.dylib 0x00007fff87382fca _semwaitsignal + 10
    1 libSystem.B.dylib 0x00007fff87386de1 pthread_condwait + 1286
    2 com.apple.WebCore 0x00007fff832a41b9 WebCore::IconDatabase::syncThreadMainLoop() + 249
    3 com.apple.WebCore 0x00007fff832a02bc WebCore::IconDatabase::iconDatabaseSyncThread() + 172
    4 libSystem.B.dylib 0x00007fff87381536 pthreadstart + 331
    5 libSystem.B.dylib 0x00007fff873813e9 thread_start + 13
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    rax: 0x0000000000000000 rbx: 0x00007fff70d882d8 rcx: 0x00007fff5fbfe358 rdx: 0x0000000000000000
    rdi: 0x000000000000034b rsi: 0x0000000000000006 rbp: 0x00007fff5fbfe370 rsp: 0x00007fff5fbfe358
    r8: 0x00007fff70d8ba40 r9: 0x0000000000000063 r10: 0x00007fff87392656 r11: 0x0000000000000206
    r12: 0x00007fff87305b09 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x00000001008afa90
    rip: 0x00007fff87396616 rfl: 0x0000000000000206 cr2: 0x00007fff70f67fd0
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    0x100000000 - 0x1006afff7 com.apple.Safari 5.0.3 (6533.19.4) <B19794C1-5278-9BBE-1505-AB9C9DDA84E0> /Applications/Safari.app/Contents/MacOS/Safari
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    0x114348000 - 0x11434dfff +com.MakeWebBetter.FastBrowserSearch ??? (1.0) <2F66120A-A252-0AC5-DD33-C59C78CAC902> /Users/natachagraf/Library/MTWB/Plugins/FastBrowserSearchPlugin.bundle/Contents /MacOS/FastBrowserSearchPlugin
    0x7fff5fc00000 - 0x7fff5fc3bdef dyld 132.1 (???) <B536F2F1-9DF1-3B6C-1C2C-9075EA219A06> /usr/lib/dyld
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