Library extensions not installing properly from updates
Since an update about 3 months ago, every download for updates has resulted in the message "Udate Installed Successfully" followed by over 20 alert messages that System/Library/Extension ... such and such (.kext) was not installed correctly. Most of these seem to be printer drivers, but not all. For instance, "'BJUSBLoad.kext' was installed improperly and cannot be used. Please try reinstalling it, or contact the product's vendor for an update." Also: exfat.kext, AppleSDXC.kext, AppleMCP89RootPortPM.kext, AppleMCCSControl.kext, IOPlatformPluginFamily.kext/Contents/PlugIns/ACPI_SMC_PlatformPlugin.kext ....
(After the above mentioned update about 3 months ago, I attempted to fix permissions and messed it up so badly, I found myself locked out of my own 'puter - it apparently didn't recognize me - and had to take it in to an authorized repair shop for an expensive fix to override and rewrite my user ID (at least, I think that's what they did). Everything except my printer seems to have been working fine since then. I don't know if this is relevant to the issue or not, but may be ... ?)
Anyway, how do I fix this? For two months I could not print from my Epson Artisan 725 - but either my son's attempts to fix it or the latest update seems to have done something that has got it printing, instead of just producing an error message. So I guess my immediate crisis of not being able to print is resolved.
But I don't know what all this other stuff means. Do they signal something important? And why they are not updating properly?
Is it an issue on your end that you're aware of ... or need to be aware of? I'm operating on an iMac 21.5" running one partition on 10.6.8 and a second partition running Maverick. (I'm so glad I partitioned my Mac and kept the 10.6.8! So much I use daily ... like my Solitaire and other games ... are not yet available for Maverick.) Not sure, but I think I've only downloaded the updates on the 10.6.8 partition ... as that's where I am most of the time.
Nancy Thomas
Oops, wrong forum, I'm moving this over to the installation forum.
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I have uninstalled the proram and tried reinstalling and get the same error message. The other error message I get is "The program can't start because MSVCR80.dll is missing from your computer. Try reinstalling the program to fix this problem". I have tried that twice with no luck. Can someone help me get my music back???Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
Tried to upgrade as instructed and after uninstalling and reinstalling (even back to the former iTunes which I was happy with)several times, keep getting message "Procedure entry point could not be located in dynamic link library" followed by "iTunes was not installed properly" "Error 7". Help, please??
Entry point errors can usually be fixed by deleting the offending dll, then repairing the component it is part of from the programs and features control panel. Unfortunately you neglected to include the detail of which dll is mentioned.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2 -
On September 24, I got a message from the App Store saying there was an update of the Operating System on my MacBookPro laptop - OS X 10.9.5 - once I updated it, I got a message saying that there was an error in the update and that it did not install properly and that I should re-install the update. I have no idea how to do this. Can anyone help me?
You can manually download the Combo update if in doubt of the integrity of the OS 10.9.5
install on top of what you have, backups are always a good idea.
OS X Mavericks 10.9.5 Update (Combo) -
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Uninstall your existing copy of iTunes. Delete any copies of the iTunesSetup.exe (or iTunes64Setup.exe) installer files from your downloads areas for your web browsers and download a fresh copy of the iTunes installer from the Apple website:
http://www.apple.com/itunes/download/
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Does the install with the new copy of the installer go through properly? If so, does that clear up the error message?
If you still have the same error messages cropping up, then try the procedures from the following user tip:
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Some of the drivers from the os x disk are not installing properly?
I recently use bootcamp to partition my hard drive. Windows XP installed just fine. I inserted the os x disk like it says to do in the instructions. It told me I needed an updated installer but failed to update. I went into the contents of the CD and began to install the drivers individually. Now some drivers, like the i-sight camera one, did not install properly and im ok with that. But, the ATI drivers, and the Nvidia drivers, the ones I need to play many games (the whole reason I partitioned my hard drive) did not install properly. They installation processes told me that it did not detect the correct drivers for the installation and would now shut down (the nvidia one) and the ATI one failed from almost the beginning but attempted to finish the installation, and failed agian. Any suggestions, ideas, or comments on how I could fix this problem or install these drivers another way would be greatly appreciated!
(sigh) bumb, come on? doesn't anybody have an idea?
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Tried updating my itunes about a month ago, it would not update properly and left me with a notification saying "i tunes was not installed properly, please reinstall itunes" i've uninstalled and reinstalled a few times and still nothing.
i might need walked through on a few things if they are too complicated.Have you:
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iOS: Back up and restore your iOS device with iCloud or iTunes
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If a PC
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or
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Do you have a backup that you can restore from? Your old hard drive seems to be the problem.
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C:\USERS\<user name>\AppData\Local\Apple\Apple Software Update
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Extensions were not installed properly is this normal?
Hi, I recently did an erase and install of Snow Leopard. After the install I used Migration assistant to restore all my files. Before it completed I got about 7 messages that extensions were not installed properly and need to be reinstalled. One of them had something to do with my Canon Printer and the other was for my Elgato TV Tuner. I'm not sure what the other extensions were. Is it normal for some extensions to not restore correctly after using Migration assistant?
Those aren't available in SL as such. Just reinstall, which removes all OS components, puts down new ones, and leaves everything else in place. E&I requires you to use Disk Utility to erase and then separately to reinstall. Erasing removes everything, requiring reinstalling all 3rd-party things and resetting all preferences, a veritable PITA.
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I tried to run the new update to iTunes and I got the error....iTunes was not installed properly. Please reinstall iTunes. I have tried that twice with no success. Anyone have any ideas what the problem is?
Try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
I have a new macbook pro that did not have a disk, OS X lion 7.3.4 was pre installed so how can i change the administrators name and password, it did not migrate properly from my hard drive.., now there is some mysterious administrator name and or password??
See #5
Step by Step to fix your Mac -
Music does not sync properly when updated to latest version. Can see on computer but can't play from ipod.
Hope this helps...
I was having the same problem where only 1.7GB of 10GB of selected music would sync so I decided to start fresh. The following steps worked for me:
1. Open itunes and connect iphone 5 if not already. Uncheck all playlists, artists, etc. till nothing is checked to sync. Then uncheck the sync music box so that all music will be removed from the phone. Sync iphone
2. Eject device. Quit itunes (don't just close). unplug iphone.
3. Restart imac, macbook, or PC.
4. Restart iphone.
5. Now after power up, restart itunes then plug in iphone, check sync music and select music to sync. Sync iphone
6. It worked for me!!! Good luck. -
Itunes not Installed Properly, Repaired and no luck.
Hi. I haven't been able to create a CD for about 2 years now. I searched through these forums and found other ways of Repairing the Itunes program and have had no luck. I've repaired through downloading Itunes again, when Menu pops up, I choose to Repair ( too afraid to uninstall, and lose data). That finishes and I re-open Itunes, and still receive the same message ( Itunes not installed properly, you cannot burn/import a CD). I saw on a post on this forum about repairing it through my Windows Control Program ( Add / Remove) - did that, thought it worked out but did not. Do I need to restart my computer for changes to occur ? I also ran the itunes Diagnostics and these are my results.
Also, I see that it states I'm not the Adminstrator..... I am ?
Microsoft Windows 7 x64 Ultimate Edition Service Pack 1 (Build 7601)
Sony Corporation VGN-SR520G
iTunes 11.0.4.4
QuickTime 7.7.2
FairPlay 2.4.14
Apple Application Support 2.3.4
iPod Updater Library 10.0d2
CD Driver Not Available
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.1.0.13
Apple Mobile Device Driver 1.64.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0037BDB8096213E8
Current user is not an administrator.
The current local date and time is 2013-08-06 15:49:16.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
**** External Plug-ins Information ****
No external plug-ins installed.
Genius ID: bacbfef65266ce1f14880911ab02cf41
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {18D4A6E8-F45A-4F28-9AD0-F9C8D88563EA}
Description: Bluetooth Device (Personal Area Network)
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 16:00:00 1969
Lease Expires: Wed Dec 31 16:00:00 1969
DNS Servers:
Adapter Name: {0FDB6DF3-7F90-400A-88BB-35067E7A6DE7}
Description: Intel(R) WiFi Link 5100 AGN
IP Address: 192.168.0.7
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.0.1
DHCP Enabled: Yes
DHCP Server: 192.168.0.1
Lease Obtained: Tue Aug 06 15:37:23 2013
Lease Expires: Tue Aug 06 16:37:23 2013
DNS Servers: 71.9.127.107
68.190.192.35
24.205.224.36
Adapter Name: {9E496D44-0552-48DF-AF8E-708D23F5BA00}
Description: Marvell Yukon 88E8040 PCI-E Fast Ethernet Controller
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 16:00:00 1969
Lease Expires: Wed Dec 31 16:00:00 1969
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was successful.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2013-08-06 15:48:50.
**** Device Connectivity Tests ****
iPodService 11.0.4.4 (x64) is currently running.
iTunesHelper 11.0.4.4 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) ICH9 Family USB Universal Host Controller - 2934. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2935. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2936. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2937. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2938. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2939. Device is working properly.
Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293A. Device is working properly.
Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293C. Device is working properly.
FireWire (IEEE 1394) Host Controllers:
Ricoh 1394 OHCI Compliant Host Controller. Device is working properly.
Most Recent Devices Not Currently Connected:
iPod touch (4th generation) running firmware version 6.1.3
Serial Number:
iPhone 5 (CDMA) running firmware version 6.1.4
Serial Number:
iPad 2 running firmware version 6.1.3
Serial Number:
**** Device Sync Tests ****
No iPod, iPhone, or iPad found.Hello Craz4Sk8erGuy
If you uninstall iTunes, you will not lose any data if you uninstall iTunes, the iTunes database file will not be removed. Check out the article below on how to completely uninstall iTunes and its associating services. Also, I found an article for burning issues with Sony burners as well.
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/HT1923
Burning disc in iTunes for Windows using a Sony CD-RW/DVD CRX830E model drive fails with 4280 error
http://support.apple.com/kb/ta38101
Thanks for using Apple Support Communities.
Regards,
-Norm G.
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