Library file must be associated with a different user

          I am trying to upgrade my apps.  When I go into the store, it prompts me for my username and password.  It's defaulting to a different user - why??  When I enter my Apple ID / password, I receive the following error message:
This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled.
Looking for help on how to fix it.

Drew Reece wrote:
Was this operating system installed using your Apple ID?
Do you have a copy of 10.9 'purchased' on your Apple ID?
See if you can 'purchase' 10.9 (yes I know it is free, when 'purchased' 10.9 should become associated with your account, which should then allow updates). Try again with your Apple ID credentials.
This is for iTunes, not Mac OS.

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