Library gets deleted after I close itunes

Hello,
For some reason my library gets deleted after closing itunes. When I re-open itunes i can watch my recycle bin get filled up with my library its an .xml file. If I hit restore it does nothing!!! This is getting very annoying, and the geniuses at itunes blame windows (couldn't tell me why) and the sony store (where I got my computer) blames itunes! Also I get a ton of .tmp file in my itunes folder while I use itunes, and they don't delete.

Anyone!!!!

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