Library transfer - hasn't retained play counts, ratings etc.

Recently got a new laptop, and tried to transfer my iTunes library to it. I followed a guide to do it and still keep all my play counts and song ratings etc. but it hasn't worked. I've got the xml and library files still, so can anyone tell me what i need to do to fix it?

Assuming you have a default installation of iTunes, you need to backup the iTunes folder in Music with all its sub folders.
But I Assume you will be backing up all your data including the Music folder, so that should get it.
When you get your PC back, install iTunes, then drag the iTunes folder out of music to the desktop. Then copy the iTunes folder from backup into your Music folder so it replaces the one you dragged out.
You may need to adjust the permissions on your iTunes folder so that your account and SYSTEM have full control.

Similar Messages

Is it possible to transfer library information such as play counts, ratings

I've learned how to transfer my music files to a new PC, but is it possible to also transfer library info such as play counts and ratings? I am moving my music from an old XP system to a Vista system. I would like to keep all my play counts, ratings etc if possible. I believe I can copy the library file but will it be a problem if the path is different (in XP it's My Documents/My Music where in Vista it's Documents/Music without the "My"). Any help would be greatly appreciated!

There are numerous posts about this in the forum. Here is an Apple article decribing how to do it using an iPod, but the method is essentially the same using an external HD.
http://docs.info.apple.com/article.html?artnum=300173
It is generally better to start your own topic, rather than respond to an old post like this. The original poster is unlikely to be around after so long.

I had to install a new hard drive because my old hard drives boot files became corrupted, and i want to get all of my music files off the old hard drive and regain all my play counts/ratings/playlists

Greetings everyone
as the title says, ive had to install a new hard drive and i want to transfer my old itunes library onto the new drive, maintaining all playlists/play counts/ratings etc, album artwork if possible. The old hard drive is installed as a slave drive and is completely acessible, but due to the boot files being corrupted i cannot use it as the main drive and therefore operate my old itunes. Also, my ipod no longer contains my music library as itunes synced without my permission and wiped it.
The only thing i have tried is copying all of my old music files from the old drive by selecting 'add folder to library' and then the old drive, then replacing the new itunes library.itl file with the one from my old itunes. This restores all my playlists and playcounts but when i try to play any of the songs it says that the files could not be found, and i dont fancy locating 8500 music files individually!
Thankyou for taking the time to read my post, any help will be greatly appreciated.

Ah, my reply was based on the assumption that you had a default installation of iTunes.
i.e you had all your music in the iTunes media folder inside your iTunes folder.
If your iTunes folder is so small compared to the amount of music you have, you must have a different arrangement.
This complicates you situation considerably.
iTunes can cope with moving around as long as all the music is in the iTunes media folder, not not if it isn't.
Your first step should be to get iTunes working on the old drive. This will involve editing the xml library file so that the drive letter is correct and then rebuilding the library from the xml file.
Then you will need to consolidate your library which moves everything into the iTunes media fodler. After that you will be able to use my first suggestion.
Step 1
Find the iTunes folder on the old drive and copy the two library files somewhere else so you can find them again. That's iTunes Library.itl and iTunes Library.xml.
Now open the copy of iTunes Library.xml with WordPad.
Look for lines starting:
Location
These contain the paths to tracks.
You will need to use a find/replace to change the drive letter so that it is correct.
Make sure that you include enough in the "find" so that you only change the right thing.
Maybe /c:/ and replace with /d:/ or whatever.
After that, tell iTunes to use the library on the old drive with a shift key start.
Hold down the shift key and start iTunes, keep holding the shift key until you are prompted to choose a library. Navigate to the iTunes folder on the old drive and choose iTunes Library.itl.
Then use the method in the following article to rebuild your library;
http://support.apple.com/kb/HT1451
Unfortunately the date added will be today for all tracks.
If iTunes works correctly after this, consolidate your library
File>>Library>>Organize>>consolidate
This copies all tracks into to iTunes media folder and could create a problem if you do not have disk space so don't do it if you are unsure about free disk space.
Check that iTunes works OK and then use the first method.
Message was edited by: polydorus

When i export library,will it keep the play count?

when i export library,will it keep the play count so it is the same when i add to another itunes?
PS iTunes 7 Scuck thats why I want to keep play count so it stays the same when I unistall 7 to put 6 on.
Windows XP

This problem has also been plaguing me today. Here are my specifics and how I solved it (Expanding on what Quentin Holmes mentioned)
CONFIRMED WORK AROUND! The .m4v file gets created while encoding, but Adobe Media Encoder does not re-pack it back into the .mp4 unless you select the "Export Audio" in Adobe Premier export prior to queuing. If you don't want audio, mute the individual tracks and still export audio.
My details:
Just bought a GH4, shooting 4k 25fps MOV, trying to simply trim a few clips and export them as H.264 .mp4 with no audio. (By the way it would be nice if we could export 4k .MOV files from the camera back into .MOV once finished editing, but in premier that frame resolution is not supported)
Specs: Mac Mini, Quad Core i7, 16GB Ram, OSX 10.9.4, Adobe Premier Pro CS6 6.0.5, Adobe Media Encoder 6.0.2.81
Hope that helps anyone with the same prob

When I use Home share is it capable to transfer my playlists and play counts, etc?

Hi, i got a new laptop and Im trying to transfer about 60 Gb of music and videos to it from an old itunes account. I really want my playlists, the original dates i added the songs, and the play counts to be transferred as well. Can i do that with home sharing?
I also got an external harddrive and Itunes support said that I could transfer all the info I wanted but when I tried, it didnt work. Any advise?

Sofa_bed37 wrote:
Can i do that with home sharing?
home sharing will not transfer playcounts, ratings, and original "date added". you can transfer playlists but the actual music files will not be copied to the homeshared library, i.e. they must be already present in the other library.
to do what you want you need a 3rd party tool such as TuneRanger.
I also got an external harddrive and Itunes support said that I could transfer all the info I wanted but when I tried, it didnt work. Any advise?
you can use the external. assuming all your media files are in the default location, copy the entire iTunes folder (not just the iTunes music or media folder) to the external, and from there to the exact same location on the other machine.
this will also provide an opportunity to create a backup of your library (generally a good idea in case something happens). you could use SyncToy to keep main library and backup in sync.

Last Played, Play Count, Ratings fields not updating

iTunes 6.0.1.3, 3rd Gen iPod, iPod Shuffle 2005-09-23 firmware
After updating to iTunes 6.0.1.3 I was forced to also update my iPod firmware to 2005-09-23. Since then, the last played, play count and ratings fields associated with music tracks no longer updates when I re-synch my 3G iPod. Ive tested with ripped AAC, ripped MP3, older (FairPlay 1) purchased music as well as new (FairPlay 2) tracks. No matter what Ive tried, the dates, counts and raings remain frozen in their pre-update state.
However, these fields are updated for Podcast tracks!
I also ran a test with my Shuffle. Music file play counts are updated as usual. I do notice that the Last Played field within iTunes is updated with the date and time of re-sync. Has it always been this way? I havent paid attention to this since I first purchased my Shuffle but I thought it only updated play count, not Last Played.
Any advice would be appreciated.

Found the problem. After my iPod didn't update after purchasing new songs, I checked my iPod options. For some reason my iTunes iPod Options changed from "Automaticaly update ..." to "Manually manage ...". Once I set this back to automatic everything updated fine.
It is interesting that even when "Manually manage" was selected, a new Podcast trak was downloaded to the iPod and, after listening to it, the Last Played and Play Count fields were updated.
Also, regarding my question about the Last Played update with my Shuffle, I learned that iTunes 5 implemented a change to update this field with the current date and time once the Shuffle is re-synch'd.

Syncing iPod to a new installation of iTunes while retaining Play Count

I have an iPod nano that I use in my baby's nursery for her lullaby music. I thought it would be cool to use the Audioscrobbler program from www.last.fm to track her "listening habits" from this very early age and be able to see years down the road what she has listened to over time.
The thing is, I originally synced the iPod with mp3 files from my installation of iTunes. I also have my own Last.fm profile that already syncs with iTunes files played on this profile. I realized that if I sync her Nano with this same instance of iTunes, it will combine all of her Play Counts with my own history. I don't want to confuse the Last.fm "scrobbler" system tray program with which play counts should be scrobbled.
I know I could create another profile for her on this same computer, but I thought it might be even easier to just sync it with iTunes on my laptop (which doesn't have any iPods associated with it yet.) Either way, it will not be the exact same installation of iTunes that the Nano was originally synced with. HOWEVER, my mp3 files are on a shared network-attached storage hard drive, so all of the iTunes installations (on both the desktop and laptop) would be reading the exact same files.
SO - the jist of my questions is this:
1.) If my iTunes library reads from M:/My Music/ (NAS drive), will the Nano see a different installation of iTunes as the same library?
2.) If I sync her Nano with a different installation of iTunes, will it record the Play Counts of what she has already listened to? * This is my most important question. I don't care if it erases the files on the Nano, because I will just sync them again. I just want to make sure it records in iTunes the current Play Count stored on her Nano right now, so I can sync it with her Last.fm profile.
Thanks in advance! I asked about this on the Last.fm forums, and they advised me to ask over here instead since it has more to do with iTunes and syncing.
- Holly

Katrina, Thanks for the link.
Ahhh... yes, current playcounts ARE kind of important. I've been holding out on syncing it since March because I was trying to figure this out and get information on the best way to do it. That's 7+/- hours of music per night X 4 months! Is there a way to read what the playcounts currently are on the iPod itself right now? If all else fails, I could manually adjust them in the empty XML file, right?
I think if I can get the iTunes on my laptop to read and record the playcounts from the iPod, then I can sync the Last.fm process to read it later. I can use their new "import history" feature to import the playcounts. I just need to make sure that I can get iTunes to record them instead of wiping the iPod.
I've read up on manually managing the iPod... would that help any?
Since my music files are on a shared network drive, can I copy either of those two metadata files (iTunes Music Library.xml and/or iTunes Library.itl) from my desktop to my laptop and then hand modify the XML code to change all playcounts to zero and then sync the iPod? Will that fake the laptop out to believe it was the original computer that the iPod was first synced with?
And no on the operating systems My desktop is Vista Home Premium and the laptop is XP Home.
THANKS FOR YOUR HELP!!!! :-D

Play Count/Ratings won't update.

For some reason neither the play counts nor the ratings will update if I do them on my Nano. If I play and/or rate a song on iTunes, the information will usually be saved.
This actually happened before early in the month, but the problem (temporarily) fixed itself. Now, information that was previously there (for example, I played some songs on iTunes on the 18th) has now reverted to earlier info. What gives? Is there any way of fixing this without resetting my iPod?
(Note: all other functions that deal with iTunes such as id3 info and album artwork, will update fine. It's just that any info I alter on the iPod itself will not save.)

So I formatted my iPod Nano, and it worked, but for some reason it stopped counting again. I briefly connected my iPod in order to load a song, and disconnected it properly. So does not charging it fully cause it to not save the data?

Media Go - iTunes Data (Play count, ratings) Import

Hello,
I'm trying to import all my ratings/play count data from my music and podcasts in iTunes to Media Go. So, for example, my 'most played music' in iTunes. For now, I only know how to import a playlist. When I do this, I lose the play count/rating data.
Is there any way to do this? I understand there is two options for connecting to iTunes - 'monitor' the iTunes folders (which I have just done, and my data does not import) or to fully import all iTunes files (which also does not seem to import data).
Thanks

Sam, thanks for your help. It's a shame but at least I know for sure! I have been thinking about this and have some ideas to help fix this:
1. 'Static' playlists can be imported. This is a playlist where the contents doesn't change. For example, you have a playlist based on the soundtrack of a favourite film. You simply right click on that playlist in itunes and click export, or you drag and drop it into Media Go.
2. Ratings - I have an idea. Make playlists in iTunes with '1 star songs' '2 star songs' etc. I do this for all 5 star ratings. Now use the above method to export to drag these playlists into Media Go. When you view these songs/podcasts/other content in Media Go, highlight them all either with your mouse or by pressing CTRL+A. When you have all items selected in a playlist, edit the details and add the particular rating. So, for example I have 5 star podcasts or 5 star songs. I drag them into Media Go, highlight them in Media Go, change the details in Media Go to 5 star again and it should be complete. You may wish to to create a view in Media Go with your 5 star items, this is similar to iTunes 'Smart playlists', meaning, as you add more ratings to your songs or podcasts, they are added automatically to this View.
3. Maintaining play count. The best I can recommend to others is to drag your playlists into Media Go, for example I have 'Favourite songs' or 'Most played new music'. When you drag them into Media Go, they will not maintain their rating but if you sync this playlist to your device you should be able to access your favourite music from your last device e.g. iPod quickly. With some normal usage, you will regenerate your favourite lists. You may wish to add a new View such as 'Most Played music', as I say, the Views add content over time like iTunes smart playlists.
If anyone else has helpful ideas do add! Lets make our Xperias and Media Go our favourite devices and software!!

How do I recover play counts/dates, etc?

I just reformatted my pc. Assuming I do have the iTunes program folder backed up somewhere, what file(s) do I need to recover to restore the play counts/dates from my old library?
I imported the saved .xml file, that shows all the files, playlists and ratings but does not show play information.
My library has 50000+ songs, I normally listen to things based on play count. I really need to get this back.
Thanks.

I did have that folder backed up, but there are no .itl files.
The .qtr file looks like the best to me, any other suggestions?
L:\DataKeeper Backup Of E\Program Files\iTunes\
About iTunes.rtf.zvaa.dkb
About iTunes.rtf.zvab.dkb
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L:\DataKeeper Backup Of E\Program Files\iTunes\CD Configuration\
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gcdroem.cfg.zvaa.dkb
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gcdrtype.cfg.zvaa.dkb
gcdrtype.cfg.zvab.dkb
L:\DataKeeper Backup Of E\Program Files\iTunes\iTunes.Resources\
iTunes.qtr.zvaa.dkb
iTunes.qtr.zvab.dkb
L:\DataKeeper Backup Of E\Program Files\iTunes\iTunes.Resources\da.lproj\
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L:\DataKeeper Backup Of E\Program Files\iTunes\iTunes.Resources\es.lproj\iPodSettings.nib\
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L:\DataKeeper Backup Of E\Program Files\iTunes\iTunes.Resources\fi.lproj\
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L:\DataKeeper Backup Of E\Program Files\iTunes\iTunes.Resources\nb.lproj\iPodSettings.nib\
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L:\DataKeeper Backup Of E\Program Files\iTunes\iTunes.Resources\nl.lproj\
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Backing up Library/Play Count/Ratings in 6.0.4.2

I've looked through the forums trying to find out which file I should be backing up, and I found a thread talking about the iTunes Music Library.itl and .xml files.
Trouble is, with iTunes 6.0.4, these files don't seem to exist.
Which file in the 6.0.4 structure am I supposed to backup?
Thanks for the help!

Those are indeed the files you need to be backing up.
The default folder is here
C:\Documents and Settings\username\My Documents\My Music\iTunes
If the ITL and XML file aren't there, then do a Start > Search > For files or folder named > itunes
Because you must have set up iTunes to put them somewhere else.
What are the iTunes library files?

Ever since I bought my Iphone 5 my itunes Library won't update the play counts. Does anyone else have this problem?

I have been playing a band over and over again for the past few weeks and my itunes count is still at zero? does anyone know why this is or what I can do to fix it? thank you.

I am having this difficulty now, too! When I select a voicemail to play, it looks like it will start, but quickly changes back to the "play" mode. I CAN pick up my voicemail by calling my own number, however!

Library transfer to another PC

I need a help if you can really transfer an itunes music library to another PC that has itunes also?

Probably the most straightforward way to get iTunes onto your new computer is to network it with the old one and copy your iTunes folder across. This works fine if you have been using iTunes to completely manage your music and all your songs are in iTunes Music not in different folders. You can also use this method with an external hard drive, you drag the folder from the old computer to the external drive and then from the drive to the new computer. If the songs in your library are not all in the iTunes Music folder you can consolidate them. When you consolidate, any songs in the iTunes Library that are not in the iTunes Music Folder are copied to the Music Folder and the Library is updated to point to those new files. Files already in the iTunes Music Folder have no changes made to them: Copying all your iTunes files to one location - Windows
Copying the whole folder brings with it the iTunes Music folder and also the iTunes Library (iTunes Library.itl in Windows) database file which holds all the information about your songs (Playlists, Ratings, Play Counts, Last Played, Date Added, etc). You'll get more information including the Folder/File structure in this article: What are the iTunes library files?
When you copy the iTunes folder make sure you put it into the same location on the new computer. This has to be the exact same place, on a PC this is \Documents and Settings\Username\My Documents\My Music\. When you open iTunes on the new computer it will be the same as on the original one Songs, Playlists, Play Counts, Ratings etc. When I moved iTunes a while ago for my daughter I was also using the same version of iTunes, not sure how important that is but it's probably worth keeping them the same.
If you have an iPod it can be used as an external drive and you can move the iTunes folder onto it: How to use your iPod to move your music to a new computer
If you have any iTunes purchases in your library don't forget that you'll need to authorise your new computer to play them. Also if you are disposing of the old one remember to deauthorise it so you don't use up one of your allowances: About iTunes Music Store Authorisation and Deauthorisation

Moving iTunes From PC to Mac keeping play counts etc.

I am trying to move my iTunes from a PC ( XP ) to a Mac ( OS X ). I have moved the entire iTunes folder which contains the XML file and music folder to the mac using an external hard drive. The PC was consolidated before the copy. On the Mac I found and replaced the PC file location to Mac file location (text editor). I then corrupted the iTunes Library.itl ( I believe that was the file). I Then dragged the edited XML file into iTunes without opening it (dragged it over the icon on the dock). It then started to rebuild the library. I thought i worked great. Which it did.
Problem: I am missing about 400 out of 3000 songs. There is no reference in the Mac iTunes XML. The Library is 32GB. I have all the movies, which is a large chunk of that. It is very very important that i keep the data related to those song ( play counts, ratings... ).
The songs are in the iTunes Music folder
I've looked at guides by Lifehacker, Macrumors,
Please help. Thank you!!

I am trying to move my iTunes from a PC ( XP ) to a Mac ( OS X ). I have moved the entire iTunes folder which contains the XML file and music folder to the mac using an external hard drive. The PC was consolidated before the copy. On the Mac I found and replaced the PC file location to Mac file location (text editor). I then corrupted the iTunes Library.itl ( I believe that was the file). I Then dragged the edited XML file into iTunes without opening it (dragged it over the icon on the dock). It then started to rebuild the library. I thought i worked great. Which it did.
Problem: I am missing about 400 out of 3000 songs. There is no reference in the Mac iTunes XML. The Library is 32GB. I have all the movies, which is a large chunk of that. It is very very important that i keep the data related to those song ( play counts, ratings... ).
The songs are in the iTunes Music folder
I've looked at guides by Lifehacker, Macrumors,
Please help. Thank you!!

Itunes regularly "forgets" my libraries and play counts

Hi,
In the last month i am experiencing the following problem. Every now and then, when i open itunes, my playlists are gone, and the play count of the songs is changed (a few songs have play count 1 and the rest 0). Moreover, itunes says I have a different number of podcasts downloaded.
The situation lasts for a few days, and after a random amount of time, my playlists are back, including the play count of the songs(most songs above 100 play count) and i get a different number of podcasts.
Not it seems to me i have two itunes, and every sync with the iphone requires the data on the phone to be deleted and freshly installs all sync songs/podcasts. This makes every sync 30 min long.
In the itunes folder i have:
itunes library extras.itdb
itunes library genius.itdb
itunes library.xml
itunes library.itl
itunes music library.xml
i found that itunes music library.xml contains information with play count 1 or 0
however the itunes library.xml contains the original infomation, with fields of play count a 100 or above.
My first thought was to delete the itunes music library. I found that whenever i restart itunes the file is automatically generated.
How can i stop this "random forgetfullness" of itunes?

Do you have Windows Live OneCare or some other security software? Tell that software not to scan the ITL and XML files. That can cause problems when itunes is trying to save/update those files while the security software has a hold on it.
Also - the "itunes music library.xml" is left over from an older version. I am fairly certain the newest versions of itunes uses "itunes library.xml".
If it was my PC, I would delete "itunes music library.xml". You could always just move it to another folder if you are hesitant to delete it, but get it out of the itunes folder.
Backing up, itunes needs an ITL file to run.
1) If no valid ITL file exists, it creates a new one (blank library) and ignores the XML file.
2) If it finds an existing ITL, it uses it and ignores the XML file.
3) If it finds a valid but damaged ITL, it looks for an XML file and tries to rebuild the ITL from that.
I suspect what is happening in your case is #3, but itunes is using the older xml with the bad play counts to rebuild its ITL file. If you get rid of that bad XML file it will have no choice but to use the recent XML file to rebuild.
Of course the main reason of why this is happening needs to get sorted, but sometimes it's difficult to find what's causing the ITL problems in the first place. I'd look at security software settings and make sure the itunes database files are excluded.
Just curious, if you look in Win Explorer, what are the dates on those XML files - created and modified?

Library transfer - hasn't retained play counts, ratings etc.

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