Libretto U100 - cant get the microphone to work

Hi
I have a microphone problem on laptop and also when using my recently purchased Philips SHM3100 Multimedia headset. I have tried to use the Windows Sound Recorder software but my voice is not recognised at all.
I have a Bluetooth Headset configure of which the sound and microphone works perfectly. Has anyone had the same problem, and found a solution?
Thank you very much in advance.
Kind regards.
Message was edited by: julia1

I am using :
Playback: SoundMax Digital Audio
Recording: SoundMax Digital Audio
I did a Sound Hardware Test and test result was:
Microphone test: "Cannot complete the Sound Harware test as your voice was not detected"
Under Voice Recording, "Advanced" is greyed out.
You mentioned:
"By the way; In the SoundMax control panel you should be sure that in the microphone setup the option called headset was selected and not standard mic!!!!"
Can you please explain?
Message was edited by: julia1

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Libretto U100 - cant get the microphone to work

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