Licence Photoshop Elements pour Windows au lieu de Mac

Bonjour.
A la fin de ma période d'essai de Photoshop Elements 13 pour MAC, j'ai payé la licence.
J'ai bien reçu le mail de confirmation et le numéro de série.
Mais au moment de l'activer je reçois le message "Ce numéro de série n'est pas valable pour Adobe Photoshop Elements 13".
Et en relisant le mail je découvre que Adobe m'a fait acheter une licence... pour WINDOWS !
Que puis-je faire ?

Hi Serge, kindly contact our support team to swap the platform, for more details check: https://helpx-internal.corp.adobe.com/content/help/en/x-productkb/policy-pricing/platform- or-language-swaps.html
Contact support: http://helpx.adobe.com/in/contact.html?step=CCSN_adobe-id-signing-in_stillNeedHelp
If you are unable to use chat option kindly try below mentioned steps.
Try different browser.
Delete cookies and cache
If you are still not able to chat, Kindly reply with the below mentioned information.
OS version:
Browser Version:
Let us know if there is anything else we can be of help to you.
Thanks,
Atul Saini

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