License CS6 Design & Web Premium does not work anymore

I have a LEGAL version of CS6 Design & Web primium. I have installed it about a year ago and registered bij Adobe. If I look on the site, my CS6 and licensenumber is available. Still it does not work. Eveytime it says my trail version comes to an end and I have to buy it. But I already bought it.
I tried to reinstall, but that does not work either. How can I get it to work again???

Thank you.
I live in the Netherlands. I wanted to make a call back request, but that
is not possible. I also can not start a chat session.
I checked the serial number with the number at my Adobe account and it is
correct. How can I get in contact??
2014/1/1 Jeff A Wright <[email protected]>
    Re: License CS6 Design & Web Premium does not work anymore  created
by Jeff A Wright <http://forums.adobe.com/people/JeffAWright> in *Downloading,
Installing, Setting Up* - View the full discussion<http://forums.adobe.com/message/5971614#5971614

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