License error in SAP B1 .8 PL5

Hi All,
one my client facing following  problem.
Details:
Server Details
1.     Intel Server Board & Platforms S3200SH / S3210SH
2.     8 GB RAM.
3.     500 GB HDD: 2 Nos.
4.     OS: Windows Server 2003 Enterprise Edition SP-II.
5.     Data Base: Microsoft SQL Server 2005.
SAP Business one version:
8.8 PL5
I am facing this problem when i requested third time  new license key .
Please Help as soon as possible because all work is stoped.
Regards
Aarati

Hi,
It seems that your new license's installation number is not yet signed in the EULA and available in the license manager service in the B1 service manager. Check if the new license isntallation no. is available there. You can know the installation number in the license file i.e. INSTNO.
if not available, importing the new license file again and make sure that it is not temporary license before importing.
JimM

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