License Issue from MCS 6.1.3 to UCS 9.0
Hello all,
We are upgarding CUCM from 6.1.3 MCS to 9.1 UCS. Our plan is to jump from 6.1.3 to 6.1.5 to 9.1.
We took backup of 6.1.3 MCS via Disaster Backup Recovery & restore it at UCS after new installation of 6.1.3.
We contacted cisco licensing team to issue us temporaray license for 6.1.3 for UCS so that we can proceed to upgrade process. Cisco issued us license but we are not able to install it successfully. Its giving attached mac-address mismatch error.
We contacted back to license team again & they confirmed there is no issue in license file, its some thing with the system.
Can any one advise what could be wrong with system. I am sending the output from system, screen shot of error & license file.
Please advise.
admin:show status
Host Name : MOSD-PUB
Date : Sun Oct 20, 2013 10:45:15
Time Zone : Asia/Bahrain
Locale : en_US.UTF-8
Product Ver : 6.1.3.3000-1
Platform Ver : 2.0.0.1-1
Uptime:
10:45:16 up 6 days, 22:41, 2 users, load average: 0.05, 0.02, 0.00
CPU Idle: % System: 00.00% User: 00.00%
IOWAIT: 00.00% IRQ: 00.00% Soft: 00.00% Intr/sec: 107.00
Memory Total: 6154152K
Free: 1160032K
Used: 4994120K
Cached: 3307852K
Shared: 0K
Buffers: 109412K
Total Free Used
Disk/active 20303712K 8864384K 11233056K (56%)
Disk/inactive 20303744K 19239544K 32828K (1%)
Disk/logging 70643356K 50605548K 16449292K (25%)
admin:
admin:show network eth0 detail
Ethernet 0
DHCP : disabled Status : up
IP Address : 10.30.35.2 IP Mask : 255.255.255.000
Link Detected: yes Mode : Auto disabled, full, 100 Mbits/s
Duplicate IP : no
Queue Length : 1000 MTU : 1500
MAC Address : 00:0c:29:6b:f8:ec
RX stats:
bytes : 9299290 packets : 102331 errors : 0
dropped : 0 overrun : 0 mcast : 0
TX stats:
bytes : 36462086 packets : 386068 errors : 0
dropped : 0 carrier : 0 colsns : 0
DNS
Not configured.
Gateway : 10.30.35.254 on Ethernet 0
admin:
admin:show hardware
HW Platform : VMware Virtual Machine (Unsupported Platform)
Processors : 2
Type : Intel(R) Xeon(R) CPU E5-2609 0 @ 2.40GHz
CPU Speed : 2400
Memory : 6144 MBytes
Object ID :
OS Version : UCOS 3.0.0.0-73
Serial Number : VMware-56 4d aa 54 3b ee 93 c2-c4 91 ac eb be 6b f8 ec
RAID Version :
Firmware version not known
BIOS Information :
Vendor: Phoenix Technologies LTD
Version: 6.00
Release Date: 09/21/2011
RAID Details :
RAID not configured
admin:
Hi Anis
Can you take a look on the below document , please?.
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/elmuserguide/9_1_1/license_migration/CUCM_BK_CBF8B56A_00_cucm-license-upgrade-guide_chapter_010.html
1) Perform a DRS backup of the entire cluster
2) Install refresh upgrade Cisco Options Package (COP) file
3) Upgrade to Release 9.1(1)
4) Perform a DRS backup of the entire cluster
5) Create new virtual machines with Release 9.0 OVAs
6) Install Release 9.1(1) using the same hostnames and IP addresses as the physical cluster
7) Restore DRS backup on the entire cluster
8) Verify database replication and consistency
9) Migrate previous licenses into Enterprise License Manager
Thank you
please rate all useful information
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If you look at the bottom of the machines, and they both have the Windows 8 sticker, your machines are licenced and the product key is embedded in the BIOS.
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http://www.microsoft.com/licensing/about-licensing/briefs/reimaging.aspx
http://www.microsoft.com/licensing/about-licensing/briefs/downgrade-rights.aspx
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I'd recommend you get some advice from an MS reseller, even if only to work out what the various options/costs might be.
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Windows 2008 R2 RDS Licensing Issue
I have Citrix Presentation Server 4.5 farm (with all of the application servers running Windows 2003) and I have just migrated from using a Windows 2003 server for the terminal services licensing to a Windows 2008 R2 RDS server for the licensing. We have
a number of thin-clients that connect to the Citrix farm and provide a kiosk for users. We have 85 per device licenses however we are only using 15 of those licenses (plans were made but never implemented to use the rest), so we have 70 available licenses.
The licenses are configured per device and as Windows Server 2003 licenses.
After the migration to 2008 R2, the thin-clients connected to the new licensing server without any trouble at all. As I monitored the licenses on the new server, each thin-client was given a temporary license first and then at the
next connection they got a permanent license. All of this I have been able to confirm through the event logs on the server.
However, what I get in the event logs of the new 2008 R2 licensing server an event with event ID 21 that says:
The Remote Desktop license server "ServerName" does not have any remaining permanent Remote Desktop Services client access licenses (RDS CALs) of the type "Windows Server 2003 - TS Per Device CAL". As a result, the Remote Desktop license server cannot issue
RDS CALs of the type "Windows Server 2003 - TS Per Device CAL" to the Remote Desktop Session Host server "vvv.xxx.yyy.zzz". To resolve this problem, verify that the Remote Desktop licensing mode configured on the RD Session Host server matches the type of
RDS CALs installed on the Remote Desktop license server. If required, purchase and install additional RDS CALs as needed for this Remote Desktop license server.
(Note I have removed the server name and IP address due to company policy.) I have confirmed that every server in my Citrix farm has its terminal services configuration set for "per device" licensing and I have also specified the name of the 2008
R2 server rather than allow the servers to automatically find the licensing server. I have confirmed that my 2008 R2 server is configured for "per device" licensing.
The IP addresses I have seen in the event log messages are the IP addresses of a Citrix server rather than one of the thin-clients, and so far every Citrix server we have has appeared in one of these event log messages. I have been able
to determine that this event does not occur when a thin-client is connecting up nor does this event occur when I remotely log into the server.
As I noted above we only have 15 thin-clients using the 85 licenses so we have 70 available licenses for the Citrix servers so why are we out of licenses? What is this message trying to tell me?
Thanks
BrentHi Bent,
According the Event ID 21, I think you might have the license connection issues with RDS CALs. I suggest you analyze some relative services and
make sure your network without any misconfiguration.
Hopefully, there is an article describes how to troubleshoot this license issue on the terminal server.
Event ID 21 — Terminal Services Client Access License (TS CAL)
http://technet.microsoft.com/en-US/library/A98D84AC-B824-4F00-BF58-3CFF23493BF9.aspx
By the way, the license of Windows Server 2003 does not support to assign CAL to allow user to access the Windows Server 2008. You should buy a
new Windows Server 2008 license to meet the requirement above if necessary.
Hope this helps.
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