License key is invalid or has expired

I am trying to add a user via the CMC and receive the following error:
There was an error while writing data back to the server: Your license key is invalid or has expired. If you received a temporary license key by purchasing another BusinessObjects product, you must register BusinessObjects Enterprise to receive your permanent license key.
This is a new installation and I am trying to create my first user.  I am brand new to Crystal Reports server and any assistance would be greatly appreciated.

David,
customercareamericas @ businessobjects.com  (no spaces) should be able to assist you with acquiring a new keycode.  Once received, remove the old one and enter in the new one.  Please be sure to specify the product version you have deployed.
Tony

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