License Key Missing

I bought a laptop with a CS5 Master copy already installed. All worked fine until recently about a month ago when the individual tools started asking me for a license key. But I never got a key to begin with.  What can I do to recover the license that was on the laptop or generate another fresh one? I am running an old CS5 Master Collection.  Thanks.

If you purchased the computer new and it included a CS5 Master Collection and it did not come with materials/information needed for reinstalling it then you need to contact the vendor that sold you the machine.  If it happens to be a Dell, they usually provide access to pre-installed software thru their web site.
If you purchased the machine as a second-hand machine then chances are you did not purchase CS5 along with it unless the seller formally transferred the license to you, in which case you would have to have been given the materials/infomation needed for reinstalling.  Again, resolution would need to be dealt with thru the seller.

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