License Premiere Pro cc

Just started a cc membership for Premiere Pro but cannot license my trial version as I haven't received a serial code... Any suggestions how to proceed? thx

There is no serial number for CC.  You just sign in to the Creative Cloud desktop app.

Similar Messages

  • I have a problem licensing premiere pro after downloading the trial can someone help me fix this

    Everytime I launch my premiere pro I did a message saying a problem occurred while licensing Your product restart your computer and relaunch the product And when I do this it doesn't change I get the message again can someone help me please

    Chat http://www.adobe.com/support/download-install/supportinfo/

  • Adobe Premiere CC 2014, regularly licensed (Mac Pro early 2008, Mac OSX 10.9.4).Adobe Premiere CC 2014, media offline, not playing, unusable.

    Adobe Premiere CC 2014, regularly licensed (Mac Pro early 2008, Mac OSX 10.9.5, Graphic Card: NVIDIA GeForce 8800 GT 512 MB).
    Hi guys,
    since the CC2014 version of Premiere has been released (on Creative Cloud) I'm experiencing - really often - the MEDIA PENDING (yellow background) issue... even if the clip can be found right clicking and selecting "reveal in finder" or "reveal in project", in the timeline the clip can't be played. Not to mention the many many problems the app is causing stopping working suddenly and obligating me to restart the system to have it regularly working again (usually it stops reproducing the video, only the audio stays alive, but the playhead seems freezes there where I left it).
    One more problem: all the app (and customized) keyboard shortcuts are gone. Totally disappeared (this happened just after the last update, CC v8.1 Caravan. Synching from CC was unsuccessful.
    Please don't suggest me to contact the adobe italian service to have an help... the last time (almost the same problem) they just made me lose time with some basic procedure checks that I knew were not leading me anywhere.
    I ask sorry for my polemic tone, it's a few months that Adobe Premiere is not working anymore as before. And you can't immagine how many hours I've lost.
    Thank you very much,
    My best regards,
    Stefano Bianchi.

    Kevin-Monahan wrote:
    Also, a 512 MB VRAM GPU is really underpowered
    Guys, would you suggest me a new graphic card (in case, which model on this Mac - would be great a 4 or 6 MB VRAM GPU) or a new Mac Pro? This is still a great machine, but it's starting becoming unusable due to this Premiere issue (that is day by day more severe).
    Thanks a lot for any suggestion,
    Stefano.

  • Adobe Premiere Pro CS6 Dolby Audio Decode Licensing Restriction

    I have a Macbook Pro and a Mac Pro. They are both running Premiere Pro CS6 v6.0.2. On my Macbook Pro, I started a project using AVCHD media in the form of .mts files. I believe these files have Dolby Digital Audio. I have project managed all of the files onto my external harddrive for editing on my Mac Pro; however, as I open the project file I recieve an error message "This installation does not have a license to decode Dolby Digital audio". If I then open a different project and check the error log, I see the error "Dolby Audio Decode Licensing Restriction on file..."
    Sometimes when opening the project I also get an error "There is no Preset for this sequence..." or something similar. I cannot rememeber exactly.
    I have the exact same plugins on both my Mac Pro and Macbook Pro. They are running the same version and they are both activated on my Creative Cloud membership. Any thoughts on why I can't open the project on my Mac Pro?

    In short after reading LOTS of people complaining like you have, like I have like probably about 1 million people who own AVCHD cameras have that the most used format to shoot on for home /semi pro users is AVCHD and Premiere... get ready for this... take a deep breath.... DOESNT SUPPORT ITS AUDIO FILES. Its apparently licensed by DOLBY and you ahve to contact and minktonka company and pay.... really sit down first... take another deep breath... they want $300 for the plugin to make it work.
    So Adobe have shafted.... is that a polite enough word... its customers who just want to play their files - not even encode the project to dolby digital - just play and edit their stuff. No even though you own that camera which only lets you shoot in that format and even though you are stuck wanting Premiere, adobe thinks that for the large monthly sum the world can go sit on its finger before they will sort this out.
    Charming huh.
    Adobe are you listening..... hello Adobe... have you gone mad Adobe... hello. Earth calling Adobe.
    As someone pointed out you can play these files on quicktime, media player... so seems apple and microsoft PAY THEIR LICENCES ON BEHALF OF THE USERS OF THEIR PRODUCTS. Adobe must either be skinflints or maybe a nephew of theirs owns Minkytonkatoy firm who are selling that annoying plugin. Ever heard of download sites... cough cough.

  • Installed upgrade of Premiere Pro CC to "CC 2014" but did not know it required payment. Now my PAID license has been reverted to an expired trial.

    I needed to open a Premiere Pro CC 2014 project on a computer which only has Premiere Pro CC 7.3.3, so I installed the upgrade to CC 2014. I did not know it required payment (a warning would have been nice).
    Now my PAID license has been reverted to an expired trial. How do I change it back?
    Thanks,
    Rebecca

    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • Premiere Pro CC single app license question

    Are Adobe Bridge CC and Adobe Encore CC programs included with Premiere Pro CC single app. license?

    MikeG624 Previously Brdge CS6 was a part of several other applications like Photoshop CS6, After Effects CS6, etc. However, now its a seperate application
    If you purchase a single app subscription, you will only get that application. However, you will still be able to download Bridge CC from the Cloud website as its a free app.

  • Premiere Pro CC, Dolby Digital License missing for MTS / AVCHD audio import?

    Hi,
    I'm running Premiere Pro CC on Mac 10.8.4 importing MTS files captured on a new Panasonic V720 Camcorder that records MTS / AVCHD files.
    When I add the files to my project or drop them onto the timeline, the video appears fine but there's no audio and I get the warning message:
    "This installation does not have a license to decode Dolby Digital audio".
    I've tried switching from 5.1 to 2-channel audio on the camera in case that was the issue, no change.
    The file plays fine on the mac with VLC player or MPlayer - mplayer is decoding audio with the FFmpeg AC-3 codec. I've imported MTS files created with other cameras (but presumably with different audio codecs) into Premiere fine with my current setup.
    Any suggestions for getting this video and audio to work correctly?
    Thanks!

    Hey guys, thanks for the responses.  I have checked my audio preference settings and don't really see anything in there that looks helpful...the following are my settings:
    The LG TV is actually hooked up through a 7.1 receiver...I'm not sure why it registers the home theater unit as the tv....but 5.1 does play through my PC just fine with every other program.
    I've been playng around with the various export settings and have found that I can successfully export 5.1 audio using the H.264 preset and switching the channels in the audio tab to 5.1.  You cannot, however, do the same with the H.264 Blu-ray preset as it requires the above mentioned SurCode for compression.  I'm guessing that means the non-Blu-ray preset is then uncompressed?
    The projects that I'm setting up are very basic.  I'm just using a single mp3 import and snapping it to one of the rear speakers.  While editing, the sound does fade from the front channels but nothing comes out of the rear channels.
    I guess I'm just having a hard time understanding why PPCC can export 5.1 but not play it back while editing....
    Thanks again for the responses

  • Can my Adobe premiere pro license be transferred onto a Mac

    I am looking to transfer my Adobe Premiere Pro license onto a Mac. Can this be done?

    What version do you have?

  • Premiere Pro CC is missing presets | CC Packager/Volume Licensing

    We have volume license and are trying to install the CC Suite using CC Packager V1.1.
    Everything seems to work fine however most of the presets are missing from Premiere Pro CC - no RED, XDCAM or AVCHD etc. 
    This is a problem i've seen before with trial versions etc - it's like premiere is being installed in trial mode, although all the applications appear to be fully activated.  Audition etc all work and we don't get asked to login/register or notified that the programs are running as a trial.
    I've got a case open with Adobe (184479912) however I keep getting passed between the Premiere team and licensing team - they keep blaming each other and not helping me.
    Has anyone got any ideas how to fix this?
    Has anyone sucesfully installed the CC Suite using CC Packager and had all the Premiere presets show up?
    Any ideas how i can get through to someone more helpful in the support team?
    Many thanks in advance
    Daniel

    Romsinha, this does not resolve the problem. Have you found an actual solution yet?
    I work for a college. We installed CCE with video serial key as you stated above. We are still missing all of the presets and codecs that we use for class. I see this has been a problem since July, why isn't it fixed yet???? This is a major problem for any large institution. Has any other schools or institutions found a solution with this issue?

  • Number of License Keys in Premiere Pro CS6 (Student)?

    I am looking at purchasing the Student Edition of Adobe Premiere Pro CS6 and wanted to know the number of License Keys it comes with. I am looking to put it on two of my computers and would rather purchase the non student edition if I can't get multiple licenses.

    This seems to confirm John's statement:
    Licensing and other aspects
    There some minor difference between actual product license and the license of student and teacher edition. The student and teacher edition can only be used in private computer owned by the license holder and not in computers owned by some organization for commercial use. The license can use this software in maximum two self-owned machine. The software is not allowed be transferred to some other parties. Only one copy of the software can be bought by a person. These restrictions are not applicable in case of regular edition.
    from here:
    Difference between Adobe Student and Teacher Editions with the Standard One - Articles - Vectorboom

  • Use After Effects and Premiere Pro CS4 with Creative Cloud license

    I have a one-year license for Creative Cloud, but because I have a 32-bit version of Windows 7, I can't use After Effects and Premiere Pro. On the website I read that for users with a 32bit OS it is possible to use AE and PP CS4 with the CC license. But I can't find a way to download CS4 with my Creative Cloud account. Can anybody help me with this? Is it possible to download CS4 with a CC license?

    I have marked the remark in red. It says: "If you want to use the Windows XP supported After Effects or Adobe Premiere Pro, you have to download the CS-4-versions of the software with your Creative Cloud Membership. U can also use these versions with a 32-bit Windows Operating System."

  • Just got a student license, why is premiere pro CC 8.1 on a trial basis only?

    Hi guys,
    I just bought a student license for the whole package for 19 bucks a month, however when I load my client and download Premiere pro CC 2014 ver 8.1, it says 'start trial'. I dont understand, why am I paying for this license for everything pros get but only have the 8.1 version as a trial? Clarification would really help, thanks!

    Some general information for a Cloud subscription
    Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
    -Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
    http://www.adobe.com/products/creativecloud/faq.html
    http://helpx.adobe.com/creative-cloud/help/install-apps.html to install or uninstall
    http://forums.adobe.com/community/download_install_setup/creative_cloud_faq
    What it is http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
    Cloud Getting Started https://helpx.adobe.com/creative-cloud.html
    or A chat session where an agent may remotely look inside your computer may help
    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • How do I upgrade a trial Premiere Pro installation to an ETLA licensed installation?

    We have an ETLA license for Creative Cloud at ISU.  We have a faculty member who has installed the trial version of Premiere Pro and would now like to upgrade to our licensed version.  Two questions:
    1.  What's the procedure for upgrading?  I have built silent installation packages for all of the Creative Cloud applications.  Can I simply install Premiere Pro on his machine with my package and it will accept our ETLA license?
    2.  Will doing this alter his customizations, or will it revert to the factory default settings?
    Thanks in advance.

    I encountered this same question with a faculty member who is off campus.
    I tried the steps documented here:
    Creative Cloud Help | Create license file
    Building the package and running the AdobeSerialization file, which prompted for a password, did the trick. I did have to quit out of the Creative Cloud application for it to change the app from showing as a trial with a # of days remaining, to indicating it was licensed normally, but any other apps they accessed were licensed correctly.
    I know this is a months old question, but hopefully it helps someone out in the future.

  • Adobe Premiere Pro site license

    I am looking to attain a site license for Adobe Premiere Pro at the school I work at. How does one find purchasing information regarding a site license through Adobe? Also, would it be better to go for Premiere Pro or for Elements?

    Hi MrSultanaAMS,
    We have Creative Cloud for Teams for that now. Here is more info: http://www.adobe.com/products/creativecloud/teams/benefits.html
    Thanks,
    Kevin

  • Adobe Premiere Pro Creative Cloud "The application was unable to start correctly (0xc000007b).

    Adobe support was no help.  But they should have been this error has been occuring in various Adobe CS products since CS3! So why is it happening again in the latest CS6?  It appears to be random as I have installed three licenses of Adobe Premiere Pro CS6 and two and working corrrectly (so far), the third failed after loading a particularly large video into a project on the second day after the install.  These machines are i5 CORE four with 16GB of ram and plenty of free disk running Windows 7 SP1 and IE9.  Any help will be greatly appreciated.
    Wayne

    I have a windows repair scheduled for tonight.  Maybe that will fix it.
    Thanks,
    Wayne Stevens | Information Technology |Shelby Systems, Inc.
    7345 Goodlett Farms Parkway | Cordova, TN 38016
    P: 901.757.2372 x6631 | F: 901.259.3011 |[email protected]
       cid:[email protected]       cid:[email protected]       cid:[email protected]
    Budget now to replace Windows XP by April, 2014 and Windows Server 2003 by July, 2015!
    P Please consider the environment before printing this e-mail

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