License server communication problem: E_LIC_ALREADY_FULFILLED_BY_ANOTHER_USER

Does anyone seem to know how to fix this error

If you originally loaded the book when you were running ADE without ID, and have now registered an ID, you are probably stuck.
This is a vicious trap that Adobe lays for unsuspecting customers.
When you register 'without ID', ADE creates an anonymous/implicit ID with limited powers (eg can't be used to share with other devices).
Whenever you first load a DRM book, that copy of the book is associated with whatever ID the computer is registered to at the time.
Any book you load while this anonymous ID is active gets associated with that ID, and can't be read on any other device.
When you properly register your computer with a real ID, that old anonymous ID is lost.
Now you don't have any devices that can read the book.

Similar Messages

  • "Error getting license. License server communication problem: E_LIC_ALREADY_FULFILLED_BY_ANOTHER_USE

    I've also had problems with this.  I was on the chat line about
    5 different times trying to figure it out, but Adobe chat is worthless. If they can't fix it my using their script notes, they refer you right back to the
    begining.  Ater trying several times, I found out that Adobe had downloaded the ADE using an old sign on email address that had nothing to do with my nook.
    I continued (silly me) to try to unload & then download the software, changed my email address on Adobe & my Nook and it still doesn't work.
    They opened up a tech ticket because I couldn't close out the session and sign back in- I figured it out because the chat line was still open & as soon as I
    logged completely out and back in, I went right back in correctly.  I'm about ready to write the CEO with how incompetant their customer service is (from a 34d world country?) but it probably won't do any good.
    I think my next try will be on our desktop with has Windows 7- my laptop has XP.
    I've asked the Library if they could help me & tonight they gave me the directions I had gotten the first time.  This is the only reason I bought a Nook was so that I could download free books to read.  I'm about ready to turn it in & get a Kindle. I understand they are catching up with Nook in the amount of books they are getting and they're the same prices.
    Any help you can offer me, I'd appriciate.

    Frustrating as it may be, this topic has generated a large volume of posts
    on the forum.  If you look at them, you might find an answer for your
    situation.
    But to be frank, Adobe does a poor job of telling the user what's wrong.
    And, since the design of the software predates Windows 7, some issues were
    not covered, such as security settings for Windows 7 and the 'hidden'
    rejections you can get when you think your system is set up correctly.  As
    you can see from my avatar name, I am frustrated with the situation as well.
    If I try to answer your question (which may have been answered by other
    earlier posts), I need to know a couple of things about your situation,
    because the details make all the difference.  Here's what I'd suggest you
    do first:
    Scan or search the forum for the same error....  Then, scan the forum for
    Windows 7 issues because they address questions concerning establishing
    communications between ADE and the outside world.  Finally, remember that
    it's important to make sure your user ID's are synchronized between your
    source and ADE (which is probably the number one reason you get the
    'license fulfilled by another user' message.  If you've changed email
    addresses, or used a different user ID when you set up your ebook source
    account, then ADE will not be able to give you access to your ebooks
    now....
    This is not the best of worlds.  ADE and all other software labor under
    rules built to conform to the requirements of the Digital Millenium
    Copyright Act of 2000.  That Act limits sharing of ematerial between
    different users, and it gives publishers and distributors the ability to
    restrict your access to the materials.  Since ADE is the 'messenger',
    people want to shoot IT.  We should have a method where we can adjust
    permissions based on changes in the externals surrounding the material -
    say when you change your email account - so that we can continue to access
    material that we've obtained before.
    (soapbox mode off)
    ==============

  • Why am I getting the error: error getting license License Server communication problem W_ADEPT_CORE_EXPIRED when I try to download a book from the public library using Adobe Digital Editions. It has been working for a few months, but now I suddenly get th

    I have checked and the Adobe Digital Editions is authorized. The library book doesn't expire for another 14 days.  These have been the only two suggestions that I have found in other forums.  Does anyone have any other suggestions?

    I am having this exact issue. I just downloaded a book and went to open it and got this exact problem.
    I purchased he book through indigo/kobo edition and paid for it and immediately went to open it and am getting the same error
    Error getting License. License Server Communication Problem only mine says  Bad Device key after.
    Not sure why someone has not answered this question yet...i am using windows 7 and this is how i always do it. Never had this problem before when purchasing a book.
    i hope someone answers this soon.

  • When I open a book in Adobe Digital Editions, I get the following error: Error getting License. License Server Communication Problem: E_ADEPT_DOCUMENT_TYPE_UNKNOWN:

    Hi, I bought an e-book in PDF format that uses Adobe DRM.  I've created an account on adobe.com and tried downloading the book in Adobe Digital Editions on the Mac (as well as the bookstore's e-reader--logged into my Adobe account--on an Android device). 
    It tries to download the book but get's the following error:
    Error getting License. License Server Communication Problem:
    E_ADEPT_DOCUMENT_TYPE_UNKNOWN:
    Has anyone come across this?  Any guidance would be most appreciated!
    Thanks!
    Tony

    Please refer to the KB article, Public Knowledge Base

  • I keep getting the following message after I download a book and try to open the book from my downloads (in finder) Error getting License. License Server Communication Problem: E_ACT_NOT_READY. It gives me no other information and no options other than to

    I don't really know what to do. I download a book from my library and it then goes to my download folder in finder (I have a macbook pro). When I double click on the downloaded book to open, digital editions comes up and then I get the following message
    Error getting License. License Server Communication Problem:
    E_ACT_NOT_READY
    The only option I have at that point is to close the window. My computer is registered/authorized and I have tried everything I can think of but can't get the books to download into adobe digital editions.
    Help please

    I am having this exact issue. I just downloaded a book and went to open it and got this exact problem.
    I purchased he book through indigo/kobo edition and paid for it and immediately went to open it and am getting the same error
    Error getting License. License Server Communication Problem only mine says  Bad Device key after.
    Not sure why someone has not answered this question yet...i am using windows 7 and this is how i always do it. Never had this problem before when purchasing a book.
    i hope someone answers this soon.

  • I upgraded to a new apple mac book pro and now when I try to download to adobe digital edition I receive this error:Error getting License. License Server Communication Problem: E_ACT_NOT_READY

    I upgraded to a new apple mac book pro and now when I try to download to adobe digital edition I receive this error:Error getting License. License Server Communication Problem: E_ACT_NOT_READY

    What does that have to do with Digital Publishing Suite?
    We’d love to help but if does have something to do with it, please give us
    some details.

  • "Error getting license. License server communication problem. E_IO_CANNOT OPEN".

    When I download ebooks from libary, I get "Error getting license. License server communication problem. E_IO_CANNOT OPEN". What can I do?

    You may be experiencing an authorization error, see KB: http://helpx.adobe.com/digital-editions/kb/error-e_act_not_ready.html
    Or you may be experiencing a network related problem like the one I'm having:
    http://forums.adobe.com/thread/1420854?tstart=0

  • Ime I try to open a document I get :  Error getting License. License Server Communication Problem:  E_STREAM_ERROR:

    Every time I Try to open a document I get:  Error getting License. License Server Communication Problem:  E_STREAM_ERROR:

    do you have a compatible os for the ade version you're trying to use?
    ie, what os/what ade version?

  • Recd following error when attempt to open ebook using ADE 4.0  : "Unable to Download. Error getting License. License Server Communication Problem: E_LIC_LICENSE_SIGN_ERROR" iMac 10.8.5  Chrome Version 37.0.2062.124

    recd following error when attempt to open ebook using ADE 4.0  : "Unable to Download. Error getting License. License Server Communication Problem: E_LIC_LICENSE_SIGN_ERROR" iMac 10.8.5  Chrome Version 37.0.2062.124
    chat with customer service at book company i purchased file:
    "Me: I installed the proper adobe software, adobe digital editions 3.0 (now have updated to 4.0) on my mac running os 10.85 however I am getting the following error code when i try to open the file:
    "Error getting License. License Server Communication Problem:
    E_LIC_LICENSE_SIGN_ERROR"
    Charles P.: Okay, what you need to do unfortunately, is contact Adobe at  http://www.adobe.com and they will need to get your license issue resolved.
    Charles P.: Is there anything else I can assist you with today?
    Me: title of error is    Unable to Download
    Me: i dont see how that would be an adobe problem?
    Charles P.: I understand, but it appears that the reason for the download issue is because of the license error the license is related to the Adobe Digital editions software. I understand how this could be confusing but it's due to the authorization of the ADE software. Adobe would need to correct your account issue with the license
    Me: ok but i thought this was a free license from adobe??!!  this is just a digital editions reader, right??
    Charles P.: That is correct it is a free license but your account has to be associated with one license and yes the Digital edition is a ebook reader that our ebooks use for you to view

    Well, just for the halibut I tried opening the book again today and , GLORY BE!,  it worked.
    Guess it may have taken overnight for Adobe to OK my license to their free ADE software. Also works now using Bluefire app as the reader on my android phone, although it was a pain
    to get the book file in the right file folder for bluefire to see it.
    I hope that time also heels the issue with all other Error Getting License users.
    panman

  • Unable to download Error getting License. License Server Communication Problem: E_ACT_NOT_READY.  Cannot open ebooks on my Adobe DE.  How do I fix this?

    Unable to download Error getting License. License Server Communication Problem: E_ACT_NOT_READY.  Cannot open ebooks on my Adobe DE.  How do I fix this?

    I had the exact same problem & this worked for me. All I needed was the first step. Good luck!!!! (copied from another thread):
    "Sometimes ADE gets its registration/activation confused and in a semi-authorized state.
    Uninstalling and reinstalling does not help, and indeed installation can even trigger this state.
    Unfortunately, it often then gives misleading error messages about what is wrong.
    A common incorrect message informs you that the ID is already in use on another computer and cannot be reused.
    Another is  "E_AUTH_NOT_READY"
    This can often be resolved by completely removing any authorization using ctrl-shift-D to the Library screen on ADE (cmd-shift-D if on Mac).
    Restart ADE, and then reauthorize with your (old) Adobe ID.
    In extreme cases on the mac, the following extra step has helped some people.  Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash. If you are using 10.7, see Access hidden user library files | Mac OS 10.7 Lion. http://forums.adobe.com/thread/1265248?tstart=0

  • Can't download book. Get the following message. "Error getting license server communication problem MW_ADEPT_CORE_EXPIRED" I have no faith in this type of communication because I have never recieved answers from forums/ wish you could afford a live person

    can't download book. Get the following message. "Error getting license server communication problem MW_ADEPT_CORE_EXPIRED" I have no faith in this type of communication because I have never recieved answers from forums/ wish you could afford a live person

    I select a book to read from my library it takes me to digital editions and this message comes up. Has been working for a couple of years but something has happened, maybe I did it but don't and to make it worse there is no one to contact to fix it. Get the following message. "Error getting license server communication problem MW_ADEPT_CORE_EXPIRED" I

  • I am getting an error message "Adobe_unable to download, license server communications problem, e_act_not_ready".  I have downloaded Adobe Digital Editions and have authenticated the computer, but cannot download a book from the library.  What should I do

    I am getting an error message "Adobe_unable to download, license server communications problem, e_act_not_ready".  I have downloaded Adobe Digital Editions and have authenticated the computer, but cannot download a book from the library.  What should I do?

    Having exact same problem, only it's with a book I've paid for, so it hurts more . Any ideas?

  • Can anyone please help me to overccome this download error message: "Error getting License, License Server Communication Problem: E_ADEPT_DOCUMENT_OPEN_ERROR. I would be most grateful.

    Can anyone please help me to overcome this e-book download error message? It reads: "Error getting License, License Server Communication Problem: E_ADEPT_DOCUMENT_OPEN_ERROR. I would be most grateful.

    Please try de-authorizing and authorizing again.
    Steps to De-authorize
    1) Switch to Library Mode by clicking Library button
    2) Select menu item Help--> Erase Authorization or Press Ctrl+Shift+D
    3) Click Erase button to De-authorize
    Steps to Authorize
    1) Launch ADE
    2) Switch to Library Mode by clicking Library button (if you are in Reading Mode)
    3) Select menu item Help-->Authorize Computer or Press Ctrl+Shift+U
    4) Enter the valid credential to Authorize
    Hope this solves your problem.

  • Unable to download error getting license license server communication problem

    Hi,
    Am getting the below error when trying to open an acsm file
    Unable to download error getting license license server communication problem
    e_google_device_limit_reached
    Thanks

    Adobe Reader or Adobe Digital Editions?

  • Help please! Error getting License. License Server Communication Problem: E_ADEPT_NO_TOKEN.

    Help please! I paid for and downloaded 2 books from eBooks library and it then goes to my download folder (on a Windows PC). When I double click on the downloaded book to open, digital editions comes up and then I get the following message: Error getting License. License Server Communication Problem: E_ADEPT_NO_TOKEN. My computer is authorised and I have tried everything I can think of but can't get the books to download into adobe digital editions. Can anybody help??? Thanks

    I should have mentioned also that the first book downloaded fine. It's just the second one that I'm having the problems with.

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