License sever communication problem e_bad_loan_id

I reinstalled Abobe Digital editions 2.0 and when i try to return the bokks I ge theis error
License sever communication problem E_BAD_LOAN_ID
Ive tried uninstalling and reinstalling and same thing
any help would be great thanks
Kevin

Every single problem I have experienced with library books and BAD LOAN messages is the fault of ADE 2.0. The moment I uninstalled the program and reinstalled an earlier version, my library loans started working again.
It is remarkable how deeply flawed the update is and equally how ADE tech support attempts to resolve their own issues by attempting to charge $68 to find the problem in their own software. Frankly I was really disgusted to see that the problem was their issue and how little they have done to correct it after months of questions and complaints from their own users.
Link:
http://kb2.adobe.com/cps/403/kb403051/attachments/setup.exe
Thank you Roger Osborn for the link!

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Please try de-authorizing and authorizing again.
Steps to De-authorize
1) Switch to Library Mode by clicking Library button
2) Select menu item Help--> Erase Authorization or Press Ctrl+Shift+D
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