License Software Agreement keeps reappearing after clicking "Accept" (CS5 free trial) Feb 2011

Dear all
I found a lot of threads on this problem, some saying that you need a patch, but I didn't need one. I called up Adobe Technical support (UK) and my call was picked up promptly.
This is how the issue was resolved in Windows Vista (32-bit):
1) Click on Start -> Computer-> C Drive -> Program Files -> Common Files-> Adobe-> Adobe PCD
2) Open the Cache folder and delete the Cache file
3) Empty your Recycle bin to completely remove the Cache file
4) Now click a CS5 application.
It should now work.
Good Luck!

Hi,
It helps. Thank you.
Op 22 jan. 2012, om 15:34 heeft Gautham K het volgende geschreven:
Re: How can I download trial versions of Creative Suite software / mac
created by Gautham K in Downloading, Installing, Setting Up - View the full discussion
Hi,
The Download Assistant should automatically start installing once you click on the download button. The "Download" button sometimes shows up after a few seconds as seen in the screenshot below:
http://forums.adobe.com/servlet/JiveServlet/downloadImage/2-4157217-151716/450-253/Untitle d.jpg
In case you continue to have issues, I would recommend using a different browser to start the trial download.
Hope this helps
Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/4157217#4157217
To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/4157217#4157217. In the Actions box on the right, click the Stop Email Notifications link.
Start a new discussion in Downloading, Installing, Setting Up by email or at Adobe Forums
For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.

Similar Messages

  • I just installed itunes 10 and all it does when i open it is show me the software agreement, and if I click "accept" or "decline" it closes and does nothing else. It does the same thing when i try to play music on it. (By the way, I have Windows XP SP3.)

    I just installed iTunes 10 and all it does when I open it up is show me the software license agreement, and if I click either "accept" or "decline" it closes up and does nothing else. It does the same thing when I try to play mp3 files, just opens up the license agreement and nothing else. It also doesn't recognise my iPod touch when I plug it in, thinks it's a digital camera. Please help! (By the way, I have Windows XP SP3.)

    Refer steps here to delete SC file.:
    http://support.apple.com/kb/TS2363
    Then proceed to repair your QuickTime. START / CONTROL PANEL / ADD n REMOVE PROGRAMS / highlight QUICKTIME and click CHANGE then REPAIR.

  • Game Center has no response after click accept Agreement

    Game Center has no response after click accept Agreement when trying to login to Game Center
    My friend's iPad come up with this issues. I have no idea how to fix it.
    OS version is 6.1.3
    Thanks in advance
    April

    Hey April,
    I found the following troubleshooting steps for when you're having difficulty signing in to Game Center:
    Try the following:
    Ensure that you have an active Internet connection.
    Verify that you are using a valid Apple ID at appleid.apple.com. You can also create an Apple ID or reset your password from this website. Other things you should confirm while logged into appleid.apple.com:
    Confirm that the email addresse(s) for your Apple ID has been verified.
    Check for miss-types of the email address
    Check the spelling of the email address
    Check that all letters are lower case
    Make sure that special characters are correct, e.g. no commas (,) where there is supposed to be full stops (.), etc.
    Note You may experience issues if your email address is associated with more than one Apple ID. If you have multiple Apple IDs, log in to appleid.apple.com with each Apple ID and confirm that each email address you wish to use for FaceTime or Messages is associated with only a single Apple ID.
    Make sure the date, time, and time zone are set correctly in Data & Time preferences, in System Preferences.Tip: Enable "Set date and time automatically" in Date & Time preferences to automatically keep this information accurate.
    If third-party firewall or port filtering software is installed, it needs to be configured to allow connections toapple.com, verisign.com and verisign.net. A list of ports required for using FaceTime and Messages is in Using FaceTime and iMessage behind a firewall. Please consult this article for further help configuring firewalls and Internet security software.
    If your /private/etc/hosts file has been modified, make sure that it is not interfering with communications toapple.com, verisign.com or verisign.net servers. Note: Some third-party software installers may modify the /private/etc/hosts file without alerting you. Instructions about how to check and resolve issues with a /private/etc/hosts file are in the "Blocked by configuration: (Mac OS X/Windows)" section of iTunes: Advanced iTunes Store troubleshooting.
    via: FaceTime, Game Center, Messages: Troubleshooting sign in issues
    http://support.apple.com/kb/TS3970
    Best,
    David

  • HT204003 how do I permanently delete a pass from my passbook account? (It keeps reappearing after being deleted.)

    I have a pass in passbook that keeps reappearing after being deleted. It pops up (location sensitive) despite the fact that I have disabled the location services, repeatedly. I need to permanently delete it.

    Hi, sophiaskoub.
    Thank you for the question.  The most common cause for this is having Automatic Downloads enabled on the secondary computer.  See the first article on how to disable this feature.  The other attached articles cover how to delete media from iTunes and hiding any purchases that have been made. 
    iTunes Store: How to enable Automatic Downloads
    http://support.apple.com/kb/ht4539
    Deleting files from the iTunes library and your computer
    http://support.apple.com/kb/ht3842
    iTunes Store: Hiding and unhiding purchases
    http://support.apple.com/kb/ht4919
    Cheers,
    Jason H. 

  • Mailbox keeps reappearing after I delete it.

    This isn't a major problem, but I have a subfolder in my trash mailbox that keeps reappearing after I delete it (it shows up as "on my mac"). I didn't create that mailbox and I really don't want it. How do I delete it for good?

    These are "On My Mac" mailboxes.
    When creating a mailbox in Mail, the default location is "On My Mac" which is stored locally on the hard drive.
    If you have a .Mac or IMAP type account, you can also choose the account name as the location to create a mailbox stored on the server.

  • Why does it (the website keep instructing me to buy the  free trial I keep trying to down load?

    This is very frustrating ! I keep trying to down load a free trial of Illustrator. First it took hours of fussing for you to come back and tell me that I needed to update my operating system first. I've done that I keep getting e-mails from you even though I haven't got the soft ware. I need to try it for a class I am taking as well as some of your other products. but the whole experience is getting to be so frustrating . Why won't the free trial down load and why does it keep instructing me to buy the software?

    Nobody can know. Resolving technical problems requires hard technical facts and so far you are merely venting your frustration and haven't told us anything about your system or otehr details that may be relevant. If the download doesn#t work using the download manager, try this:
    Direct Download Links for Adobe Software
    Make sure to follow the instructions and use a suitbale browser.
    Mylenium

  • When I click on download free trial for photoshop cc it doesn't do anything. Help

    when I click on download free trial for photoshop cc it doesn't do anything. Help

    Hello Daisy,
    It sounds like when you try to sign into the iTunes Store, you are prompted to review your account information. You click review, but nothing happens.  Usually what should appear here is your billing information according to this article:
    Using an existing Apple ID with the iTunes Store and Mac App Store
    http://support.apple.com/kb/ht2589
    I recommend just accessing your account settings and verifying your billing information using these steps:
    Changing your account information using a computer:
    Open iTunes.
    Choose Store > Sign In.
    Enter your Apple ID and password, then click the Sign In button.
    Choose Store > View My Account.
    Enter your account password, and click the View Account button.
    To update your name, billing address, or payment information, follow these instructions:
    From the Apple Account Information page, click the Edit Payment Information button.
    Edit the information that you would like to change.Note: The payment methods that the iTunes Store accepts can be found in the payment type section. If you do not want a payment method on your account, select None in the payment type section.
    Click the Done button once you've updated all of your information.
    You can find the full article here:
    iTunes Store: Changing account information
    http://support.apple.com/kb/ht1918
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • I keep trying to download the Photoshop free trial on my windows xp but an error message that says "You are running an operating system that Photoshop no longer supports" pops up, any idea why?

    i keep trying to download the Photoshop free trial on my windows xp but an error message that says "You are running an operating system that Photoshop no longer supports" pops up, any idea why?

    Because Photoshop CC requires Windows 7 or above...
    See the System Requirements.

  • I can't purchase The Daily App after the 14 day free trial it gives me an error code that it can't connect t the iTunes store.

    I can't purchase The Daily App after the 14 day free trial it gives me the following error code.  We were unable to process your purchase because we encountered the following error:  Cannot connect to the iTunes Store.  Please try subscribing again by going to Subscription Offer in the settings menu.  The app does show up and indicates that it is installed I can't figure out what is going on........any ideas would be greatly appreciated.

    If you're having problems with the App Store you might try this:
    1 - enable the Debug menu in App Store:
    open the Terminal application.
    copy the command below and paste into the Terminal window:
    defaults write com.apple.appstore ShowDebugMenu -bool true
    followed by Enter.
    launch App Store, login.
    2 - select the Debug ➙ Reset Application option:
    3 - launch App Store, login and try again.
    OT

  • Cant log onto itunes after clicking accept on the license agreement

    i GOT MY IPOD TOUCH FROM A PAWN SHOP.... (IPOD TOUCH) AND NOW WHEN I DOWNLOAD ITUNES IT SHOWS UP THE LICENSE AGREEMENT... SO I CLICK ACCEPT.... AND NOTHING HAPPENS. I CLICK THE ITUNES ICON.. AND THE AGREEMENT SHOWS UP AGAIN.. I CLICK AGREE AND NOTHING HAPPENS.. IM SOOOO FRUSTRATED.. P.S- I HAVE A WINDOWS HP PAVILLION..? I THINK.. WELL ANYWAYS I NEED HELP ASAP

    Do this if your have Service Pack 2 and above:
    Close your iTunes,
    Go to command Prompt -
    (Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
    In the "Command Prompt" screen, type in
    netsh winsock reset
    Hit "ENTER" key
    Restart your computer.
    If you do get a prompt after restart windows to remap LSP, just click NO.
    Now launch your iTunes and see if it is working now.

  • Dashboard widgets keep reappearing after restart!

    Hi all.
    Every time I reboot my mac, a series of widgets keep reappearing in my dashboard that I previously removed. It's just a couple iterations of the calculator and stickies. But every time I delete them, after reboot they come back.
    I tried deleting my dashboard prefs but for some reason this didn't help!
    Any ideas?

    HI Scott,
    To remove a widget:
    To open Dashboard, press the Dashboard key.
    If your keyboard doesn’t have a Dashboard key, press Fn-F12. If your keyboard doesn’t have an Fn key, press F12.
    Click the Open + button to open the widget bar.
    Click Manage Widgets.
    Do one of the following:
    To remove a widget’s name from the widget bar, deselect it in the list.
    To remove a widget from your computer, click its Remove - button, and then click OK. Widgets that are preinstalled with Mac OS X don’t have Remove buttons.
    Carolyn

  • I have been annoyed with a persistent YouTube video, entitled: McDonald's: Super Bowl XLIX Pay With Lovin', that keeps reappearing after I restart the comput

    All evening I have repeatedly had a new tab opened on Firefox and a YouTube video appears entitled: McDonald's: Super Bowl XLIX Pay With Lovin' . I am unable to close the tab (Firefox just freezes up), and it reappears after shutting down the computer and rebooting. I have cleared all history, caches, etc, and nothing seems to help. I don't even know how the YouTube clip arrived initially. I did not request it; it was just there when I got back from dinner.
    Any ideas?
    macosaurous

    Hello,
    The Refresh feature (called "Reset" in older Firefox versions) can fix many issues by restoring Firefox to its factory default state while saving your bookmarks, history, passwords, cookies, and other essential information.
    '''''Note:''' When you use this feature, you will lose any extensions, toolbar customizations, and some preferences.'' See the [[Refresh Firefox - reset add-ons and settings]] article for more information.
    To Refresh Firefox:
    # Open the Troubleshooting Information page using one of these methods:
    #*Click the menu button [[Image:New Fx Menu]], click help [[Image:Help-29]] and select ''Troubleshooting Information''. A new tab containing your troubleshooting information should open.
    #*If you're unable to access the Help menu, type '''about:support''' in your address bar to bring up the Troubleshooting Information page.
    #At the top right corner of the page, you should see a button that says "Refresh Firefox" ("Reset Firefox" in older Firefox versions). Click on it.
    #Firefox will close. After the refresh process is completed, Firefox will show a window with the information that is imported.
    #Click Finish and Firefox will reopen.
    Did this fix the problem? Please report back to us!
    Thank you.

  • The thunderbolt firmware 1.2 update keeps reappearing. I have a MacBook Pro and 2011 Thunderbolt display. Did not discionnect when upgrading to Yosemite (only read the instructions later). Thanks.

    Hi There,
    I have a MacBook Pro (late 2011) and a Thundertbolt Display. I have recently upgraded to Yosemite. Since then Thunderbolt Firmware update 1.2 keeps reappearing and I cannot complete the update (with and without display connected etc.). Any advice? Thanks.

    Hello HTG65,
    If the Thunderbolt Firmware Update 1.2: Keeps reappearing try reinstalling it following the steps in this article.
    Thunderbolt Firmware Update 1.2: Keeps reappearing and Thunderbolt ports and Target Display Mode may not work - Apple Support
    To resolve this issue:
    Shutdown your computer.
    Disconnect all Thunderbolt devices.
    Wait 10 seconds.
    If you are using a Mac mini with a Thunderbolt display, reconnect the Thunderbolt display directly to your computer via the Thunderbolt port. Do not connect other Thunderbolt devices at this time.
    Restart your computer.
    If the Thunderbolt Firmware Update 1.2 is offered, download and install it and restart your computer when asked. If the Thunderbolt Update is not offered, the update has installed correctly.
    Reconnect all Thunderbolt devices.
    Take care,
    Nubz

  • Unable to access PDF files after downloading 30-day free trial for ExportPDF

    Hello,
    Please accept my apology if I have landed on a page that may or may not offer what I do hope, someone might be able to provide a successful solution which will enable me to access a program I downloaded earlier today, Export PDF, offered by Adobe’s website based on a 30-day free trial.
    Prior to landing on this page, I tried numerous other venues through their websites, starting even from the original beginning instructions, only to end up in a forum I assume must exist for the purpose in finding an answer I cannot seem to locate.  
    Had I not spent the amount of time and effort (and desire) in opting to try out this program prior to committing to and purchasing it, I would not bother with seeking a solution.
    Following the online instructions to download the specified free trial period, I signed up with all requested information including -- a unique username, password, email address, followed by the process of verifying the given email address, which ultimately displayed a notification window indicating a completed successful installation.
    Hoping to export a PDF file I had accessed earlier in the day, when I opened the file a screen I had never seen before popped up. Briefly grayed out (basically blank), a warning message appeared stating that sign in was required by the Adobe member then proceeded by reading The User Terms, which must be agreed to and accepted before access to any documents would be allowed.
    Both of these required steps were followed and completed during and after the download and installation process. At the top right hand corner of this page, next to "Welcome, ____________ (my user name)" and the option ( Sign out ), I find it ironic that something I never would have thought to be the difficult and frustrating process it has become, to ultimately be left with one option other than 'Sign out' and that was to click on 'Help' -- which opened the page I am currently on.
    So if anyone is willing to entertain this odd dilemma, I offer my genuine appreciation for your time and solution, should one exist. Otherwise, I’ll just (sarcastically) chalk it up to one of those days spent with technology that leaves me wondering why I bothered in the first place.
    Again, many thanks for any input and suggestions.

    Hi Robyn Renee\'Drake
    I'm a bit confused about what service/software you've installed.
    There is no trial of the ExportPDF service (and, it's not something that you install; instead, you access if via a website). Perhaps you downloaded the free Adobe Reader, installed that, and then signed up for ExportPDF through Adobe Reader?
    Can you try going to http://exportpdf.acrobat.com and try to sign in there with your username and password? If you're able to log in there, you have a subscription to ExportPDF.
    Please let me know how it goes, and we can take it from there.
    Best,
    Sara

  • What happens after the 90 days free trial period of Creative Cloud?

    I just wanted to access a free trial Version of InDesign as I didn't have access to my computer with all the Adobe programs back home, but then I ended up (without beeing noticed properly) in the free Creative Cloud test period. Now I'm wondering, what happens after the 90 days, because I can't find any option to delete my Adobe-ID from the Creative Cloud.
    I'm not interested in the paid version of Creative Cloud. How can I delete the connection of my Adobe-ID to Creative Cloud?
    Thanks for your help!

    The free trial is for 30 days, not 90. Just do not want you to be suprised on day 31. And as Cozmicone said a dialog will appear telling you the trial is over and you will no longer be able to run InDesign.

Maybe you are looking for

  • I have some forms stuck under the menu bar on Mac Mountain Lion

    I have a stock market program and two of their forms have become stuck under the menu bar.  Closing the program doesnn't help because when it's restarted it returns to the exact same spot and I can't reach the close buttons.  I've tried changing the

  • URL link in Xcelsius (to trigger WEBI report)

    I have a url button in the Xcelsius that load a WEBI report on the same server with the following url path. http://cg01:8080/OpenDocument/opendoc/openDocument.jsp?.............. We have 3-tier systems, so when I migrate the xcelsius from one server t

  • How to set a Object value by JDI

    How to set a Object value using JDI? For example: class User{   private String name;   private String id; set and get method; public static void main(String[] args) throws Exception {         VirtualMachineManager vmm = Bootstrap.virtualMachineManage

  • I Cannot Print in Adobe Reader

    Hi :) Here's the deal: I have a printer in my network as a default printer. Everything goes there, microsoft word, excell, everything except Adobe. When I have a pdf file open in adobe an I want to print. It does not show up my default printer. I hav

  • How to work jsp in Eclipse using Tomcat5.1

    Hi I want to work JSP, Servlet by using Eclipse IDE. I worked on eclipse but only core java. Plz anybody tell me how i will work JSP in Eclipse. tell me the whole steps. Thankx Jharana