License trouble when replace cisco Prime 1.3 with version 2.1
Hi,
problem with license migration from PI1.3 to PI2.1.
In my PI 1.3 system I do have 2 license files only AP lifecycle, no extra base license file.
As I migrated to PI2.1 there is maybe a need for a base license, because the PI system now has a warning: "Base license is missing"
Unfortunately I only received 2 lifecycle *.lic files.
Is the base license also installed like a lifecycle license, via a license file?
Why the PI1.3 system worked without an extra base license file?
Maybe due to a former migration from old WCS with an add of 25 AP license file that included the base license in the 25 AP feature license?
Thank's for any suggestions.
Alois
Hi Steve,
The license portal did not work when when I migrated from WCS to NCS. About 2 years ago I lost all my registered PAK + licenses + Order ID's within the portal.
So anyway, now I sent the PAK numbers I found to the licensing team. I extracted them from my old license files.
The license files are all in the PI directory /opt/CSCOncs/licenses
Also the old WCS and for the old NCS license are still there. And now I can find the license files for the new PI 2.1 in that directory.
Why are also the new license files in this directory, but did not appear on the PI license file section of the Web-GUI?
Is there anything I can check on the PI system to find the error e.g. logfiles ?
Best regards
Alois
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