Licensing Confusion in 10.5

I have read and read and read documentation regarding 10.5 licensing and cannot seem to get my head around it. Have had a TAC case open for a couple of weeks getting nowhere.
We are getting an error that we have insufficient licenses.
My license usage shows
I understand that we need to associate a UserID to the devices.  However, before I manually do that in 3500+ devices I want to be sure I am doing it correctly.  We only have a handful of users with anything other than a phone and standard voice mailbox at this time, not sure why they are utilizing an enhanced license. My main question is how to handle Phones without Users. 
For instance we have several hundred 7905s that are simply placed as courtesy phones. on campus use only, no user, no voice mail, no special services. Those are popping up as Enhanced licenses and I don't understand why, from all the things I've read they should take an Essential License.  The only things showing up under Essential License are our analog lines.
If there is someone out there who is familiar with this I would be ever so grateful for some guidance. If someone knows of a way to speak with the Cisco Licensing team directly without going through TAC I would appreciate that information as well.

My Apologies, I was ineffectively juggling too many things and did not clearly read your message.  this is what I have.

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