"Licensing for this product has stopped working" message appears each time I open Acrobat Pro.
"Licensing for this product has stopped working" message appears each time I open Acrobat Pro. I am at a loss as to how to fix the problem. Can anyone provide some insights?
Thanks Bill. After a good nights rest I don't feel like I'm in as big of a fight with Adobe as I was yesterday. I was able to search through the search results with more patience and found these instructions:
Error "Licensing has stopped working" | Windows
My problem was solved after the first step. THANK YOU. Life is much more peaceful when the things that are supposed to work do.
Similar Messages
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I am still using CS3. A while back I received an error: "Licensing for this product has stopped working" for my CS3 programs. I used the recovery program suggested by Adobe and was able to get Illustrator, Flash and Dreamweaver to work, but I still can't open Photoshop or In Design. I went back to the Adobe site and did every other trick they suggested to fix the error, but nothing has worked.
I then tried to uninstall photoshop from my CS3 suite (so I could reinstall) but got a JavaScript Alert: "Critical errors were found in set up. Please see set up log for file details." Seeing as I am not the best with the behind the scenes technical stuff, I have no idea what this means or where the set up log even is. Any help anyone can provide?
I have had CS3 installed on my computer for over a year. I started having problems about 4 months ago.I am having similar problem. Can't open any of CS3 programs after trying to download Dreamweaver Trial, which wouldn't work because "couldn't remove DLM extention" error message. So now I can not run Illustrator, Photoshop, or even Adobe Reader. These are properly licensed for about a year. I get "License for product has stopped working". Have 2 pending cases open with Adobe support (one for Dreamweaver trial, one for license problem) since 8/3 with NO ANSWERS - It says answers within 1-3 business days. Was on phone support hold today for over 3 hours before line went dead with no help. What is up with adobe support? Can anyone help?
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I have exhausted all known options thus far.
I started the Flexnet Licensing Service and restarted the system but the message continues to come up when lanching PS CS3 extended
After restarting computer the Flexnet Licensing Service stops again and goes into Manual mode. This also happens after a few minutes without restarting.
I also downloaded the Flexnet Licensing Recovery Kit from Adobe Support but the file stops after saying "please wait for a few moments.. ?"
I changed the setting as discribed for the Flexnt folder but the message continues to come up when PS Extended CS3 is launced.
http://kb2.adobe.com/cps/401/kb401528.html
What else is there to do. Please help me as what I can do so I can continue to use Photoshop CS3 Extended.
Thank youI downloaded the clean Script file and followed the instructions from what the Clean Script read Me file described. The first step said to deactivate. Although I was not able to deactivate because of my original message, I followed the remaining steps.
After using the Clean Script and uninstalling Photoshop CS3 Extended and re-installing it I re-booted my computer. I also deleted the CS3 Application data files.
When I installed PS CS3 Extended the installer does not ask for the serial number on all attemps. I bought a registered copy of PS CS3 Extended. Is there another way to approch this licensing error.
Thanks. -
I recently tried to use Photoshop CS4 that I have on my computer but I get the message:"Licensing for this product has stopped working." I have the serial number but not the media. How can I use this version?
You can get the installer here: Download CS4 products
It will install as a fully functional 30 day trial. Entering your serial number will convert it to a permanent version, Standard or Extended, depending on what serial number you purchased.
If you still have the license problem. get back to me with your OS details and the error code.
Gene -
I had to restore my iMac from Time Machine. After the restoration all programs are functioning except my Adobe Creative Suite 4 Design Premium. When I start any program in the suite the error message, "Licensing for this product has stopped working." I restarted the computer and tried again to run Photoshop and the same error message appeared. The message was followed by a message that stated that I needed to contact Adobe technical support and mention Error: 150.30. I need Adobe technical support to provide me a solution for my problem so I can continue using my Adobe products installed on my computer.
Unfortunately when Adobe products are restored from backup, especial CS4 and especially Mac, it breaks licensing.
There is a python script included in the license recovery kit that should work if you are familiar with Terminal.
If not, you must reinstall your CS4 suite. You don't need to delete your preferences, so it should be the same as before.
Error "Licensing has stopped working" | Mac OS
Gene -
I migrated photoshop CS4 onto my new mac laptop. Error message on startup: Licensing for this product has stopped working. Error: 150:30 What do I do?
Uninstall and run the Cleaner Tool
Uninstall Creative Suite 4 and point products (Mac OS X)
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6 -
Error number 148.3 Licensing for this product has stopped working. I rebooted several times to no avail. Still get the same error message everytime I try to start Photoshop. I'm using Windows 7 -- 64 bit
If you can not use CS4 menu Help>Activate|Deactivate to get the install working again you may need to re-install CS4.
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trying to launch photoshop cs3 on a mac running OS10.6.8 i keep getting the error message: Licensing for this product has stopped working you cannot use this product at this time. You must repair the problem by uninstalling and then reinstalling this product or contacting your IT adminstrator or Adobe customer support for help
I already Uninstalled and reinstalled the product and it still does not work.Hi,
Try to uninstall the software again and you have to manually
Delete the following folders:
[Startup Disk]/Library/Application Support/Adobe/Adobe PCD
[Startup Disk]/Library/Application Support/Adobe/caps
[Startup Disk]/Library/Application Support/Adobe/backup
[Startup Disk]/Library/Preferences/FLEXnet Publisher/
[Startup Disk]/Library/Application Support/FLEXnet Publisher/
Go to Applications-->Utilities-->Disk Utility, Open it and Select the MAC HD and then click on Repair permissions.
After that try to run the cleaner tool as mentioned by kglad.
Restart machine and then try to install again.
*** Make sure , you only delete these folders if there is no other adobe applications installed on the machine. As if you have any other Adobe application of the suite ( not free applications ) then it will be a problem. -
After many months of non-use, when I tried to open Photoshop CS4 Extended, I got an error message 148.3. "Licensing for this product has stopped working." I need help, please.
Error "Licensing has stopped working" | Windows
Error "Licensing has stopped working" | Mac OS
Mylenium -
I am running CS6 on a 2014 21" IMac version 10.9.5. I have an earlier version of Illustrator on CS4. When launching the CS4 Illustrator the message says "License for this product has stopped working". What can I do to get this to work?
Mylenium,
Before downloading CS4 again, how do I uninstall the versions that are currently on my Mac?
Many thanks for your help! -
Error message opening PS CS3 Extended : "Licensing for this product has stopped working"
I used Migration Assistant to transfer data from my (very) old Mac OS X to a new iMac OS X Yosemite. Before doing so, I uninstalled my (also very old) PS CS3 Extended. When I tried to open PS on the new Mac it asked me to download Java, which I did. But now when trying to open PS again the error message is "Licensing for this product has stopped working". I purchased it about 5 years ago in a box which I no longer have, but I do have the complete 24 digit serial number. How best do I remedy this?
Download the Photoshop CS3 installer Max or PC here. You should be good to go.
Download CS3 products -
Why will Photoshop CS4 not open after loading to new iMac from an external hard drive and I get this message: Licensing for this product has stopped working:error code: 150:30
A Photoshop installation is tied to the machine it was installed on. Moving it to or from a hard drive breaks the licensing.
The answer is easy: Reinstall CS4 from your disc. and apply all updates.
Gene -
CS4 won't start up on my new computer. The error message I get is "Licensing for this product has stopped working." Both the old and new computer are MACs and the error code I get is 150:30. It says to restart the computer or open another application in the suite, but neither helps. It says if nothing helps to contact Adobe support, but this is the only way I'm given to contact adobe support. Can I really not use my purchased software on my new computer? What do I do to activate the license on the new computer?
"Licensing For This Product Has Stopped Working" - Help
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"Licensing for this product has stopped working" Getting this message since installing Yosemite
"Licensing for this product has stopped working" Getting this message since installing Yosemite
Carlos,
I believe you will have to ask about the possible Dreamweaver login disaster in the Dreamweaver forum,
Dreamweaver support forum
I am afraid it is beyond what you can obtain by working with preferences.
But you may try this specialized forum (where you may be able find the answer from previous threads),
http://forums.adobe.com/community/download_install_setup
or a chat,
Creative Cloud support (all Creative Cloud customer service issues, chat open between 5AM and 7PM PST/PDT on workdays)
http://helpx.adobe.com/x-productkb/global/service-ccm.html
or Adobe Support (phone),
http://helpx.adobe.com/adobe-connect/adobe-connect-phone-numbers.html -
TCS 2 on Windows 7 - "Licensing for this product has stopped working"
I just spent the last 6 days (since 4/8) with Adobe Technical Support. I have a Dell Latitude 630 Laptop running Windows 7 32-bit. For no reason at all (as is usually the case), RH8 crashed after I ran spell check. Unfortunately, unlike all the other times, it would not restart. The error message box I kept getting (and 4 says later am still getting) is "Licensing for this product has stopped working". The only thing I've learned from this 4-day ordeal is that no one at Adobe Technical Support knows how to do anything but uninstall and reinstall this product. And, for some reason, Adobe has released this software fully aware that it will not completely uninstall using Windows 7's uninstaller - You must also then run both the Windows Uninstaller Cleaner (after downloading & installing it) and their own CS3 Uninstaller Cleaner.
After doing that twice (completely uininstalling and reinstalling), and waiting for 1) the first tech to open a case - it took him 4 days; and 2) the "top level" of support to contact me - that took 2 more days. After telling me how to completely uninstall the suite (yep, that's her fix, too), she has just advised me that the SW won't run because my computer is on a Domain. Yes, my company requires that all of our computers be connected to our Domain. What company doesn't?What is also interesting is that none of my co-workers, who are also running Windows 7, have had this problem. How many of you are successfully using TCS2 on Windows 7 32-bit AND are on a Domain? I'll bet that there are a lot of you out there. Congratulations to you all for still being able to do so! I envy you.
THE FIX: (And this is from Adobe's top level of support, or so I was told.) I've been told that I must create a Local User Account on my laptop that has Admin privileges but is NOT on a Domain, and install the TCS2 software onto that account. This will fix my problem. Interestingly, the first tech had me log onto his Adobe software that allowed him to see my desktop. Didn't he see that I was on a Domain? Or maybe he just isn't privy to this information because he's not high up enough.
I hope that this information keeps at least 1 other person from having to go thru 6 (or less or more) days of repeating your problem to countless Adobe techs who all tell you to do the exact, same thing. And, of course, hearing each one apologize for "the inconvenience" and being "so sorry you are experiencing difficulties".
Here a thought - Don't release your software until it works.
Here's another thought - Don't claim that your software works on a platform until it actually does. As my co-worker Ed says, "Got an Issue? Get a tissue!"
Cheers,
Critterlover1075Peter,
The higher-tiered (supposedly) Tech had me go to that Web page and follow those instructions earlier this week. I followed all of them, and still had the same problem. That was when she told me that the problem is because my laptop is connected to a Domain (see first post).
4/15/10 Update: My IT support gave me the password to log onto my laptop using the Administrator logon. This login is not connected to our Domain because it is used by our IT folks to troubleshoot problems with the laptop itself. I installed only Acrobat, RoboHelp, and FrameMaker from this login last night. Then I opened Acrobat 9 and "updated" everything. RoboHelop 8 now works (and it is accessible from my regular login), but FrameMaker is now giving an error message, something about the dictionaries, and it does not open. Here is the error dialog being thrown now by FrameMaker 9:
I have updated my case with this info and the screenshot of the error dialog. If you know what is causing this error in FM, please let me know what to do to fix it.
Thank you for your help!
Marlo
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