Licensing has stopped working for Acrobat 9 Pro

When I install Acrobat 9 Pro on my new Macbook 10.7.4, I get the message "licensing for this product has stopped working" and it tells me to uninstall and reinstall. When I first purchased Acrobat 9 Pro and installed it on my old Macbook Air, I had the same problem but I was able to fix it with one of the solutions at http://helpx.adobe.com/x-productkb/global/error-licensing-stopped-mac-os.html.
However, none of these solutions work or make sense on my Mac version 10.7.4. I have already been on live chat with Adobe help twice and was unable to resolve the problem. Any help would be greatly appreciated! (I also have CS5 Premium installed and it works fine).

I have been having the licensing issue with Windows 8. I have run the licensing repair tool every few weeks. It never "sticks". Acrobat will work fine for a few weeks, maybe a month, then the error comes back. Does anyone know of a permament fix. Thanks.

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Licensing has stopped working - I tried all the published options and none work. Acrobat 9 Pro Mac Air 10.9.5

Licensing has stopped working - I tried all the published options and none work. Acrobat 9 Pro Mac Air 10.9.5
Thank you for your help

Hey,
Considering error "licensing has stopped working", you might need to try out the solutions mentioned in the following KB doc link:
Error "Licensing has stopped working" | Mac OS
Let me know if this helps.
Regards,
Anubha

Error 'Licensing has stopped working' Acrobat 9 Pro

What is the fix for Error ‘Licensing has stopped working’ Acrobat 9 Pro

win: http://helpx.adobe.com/creative-suite/kb/error-licensing-stopped-windows.html
mac: http://helpx.adobe.com/x-productkb/global/error-licensing-stopped-mac-os.html

Phsp CS3 - License has stopped working - How to access new install version for download?

Please help! I just finished a session with Adobe and they told me to use the Forums for a solution to my issue.
Bought a new iMac with Mavericks OS/X. Photoshop CS3 will not open due to a "license has stopped working" error message. I asked the Adobe support person for a link to download a replacement copy and he gave me a link that gives a 404 error on the Mac dmg download page,. I am ready to install PS CS3 but first need to have a usable dmg download link. The tech support person assured me that experts on this forum can help. My question is WHY did he send me to a non-working link?
Thanks for any advice you can give that really works! :-D

I get the "License has stopped working" mesages too.
We have a MacbookPro at home. There are two user-acounts on this mac, one for my wife and one for myself. This way we keep our personal stuff (e-mail, files, settings, dropbox, desktop clutter etc) separated. "Fast user switching" is enabled to easily switch to your personal account.
Now when I open Photoshop I might get the dreaded "License has stopped working" message. This will happen if Photoshop is left open in her account. So I'll have to log into her account, close Photoshop, go back into my own acount and open Photoshop again.
I should not get this message since Photoshop is not part of a particular user account, it is installed in the "Applications" folder which is accesible to all users.
What makes it even more annoying is that I get the "License has stopped working" message on trying to open Photoshop even when Photoshop is closed in in the other acount, but Illustrator is opened.
This makes no sense since we bought Photoshop and Illustrator CS3 as separate programs, not as a part of the Creative Suite.
I did not report this to Adobe yet but it wil do that now.

Regarding trouble shooting for error code 150:30 (Licensing has stopped working)

I recently migrated to a new iMac, running Yosemite and the first time I tried to launch PhotoShop Elements I got error 105:30
I've tried following the instruction that Adobe provides for the error "Licensing has stopped working" and I cannot find the "FlexNet Publisher" file.
What are my other options. Is there a telephone number I can call for support, as all other efforts have been futile.

Usually a reinstall will fix it. Either from your discs or a downloadable installer.
There also the License Repair tool. If you are familiar with Terminal, I'll help you with it.
Let me know what you want to do.
Also that word "migrate" caught my attention. Moving Photoshop from another Mac or a backup does break licensing. Adobe products must be installed, not moved.
Gene

Licensing has stopped working/unable to reinstall

I have been using Creative suite CS3 for years now. Recently, I got the Licensing has stopped working error message. Im running windows vista 64 bit. I tried the License recovery tool on the adobe website with no luck. So I completely uninstalled CS3 and now I am unable to reinstall it.
Uninstall went fine, I restarted my laptop afterwards etc... Now I'm trying to install from scratch. During install I get the error message that the file AdobePDF.dll is needed.
The adobe website makes the solution seem very simple, 3 steps.
1. When the error occurs, click Cancel to exit the dialog box and continue with the installation.
2. Install the Microsoft has Hot Fix as documented in Microsoft article #930627 available at http://support.microsoft.com/kb/930627.
3. Update Acrobat to version 8.1 or later. The Acrobat update is available on the Adobe website at www.adobe.com/support/downloads/.
I do step one. Installation completes and I am told that Acrobat has installed successfully but photoshop, illustrator, indesign, bridge etc have not. And I do see the Acrobat Pro icon on my desktop and it appears to have installed correctly. However, when I launch acrobat, I am told that acrobat can not be opened without opening one other creative suite application such as Photoshop.
So I move on to step 2. I followed the install link specifically for windows vista, but am told that the update does not apply to my system.
step 3- I tried to download an acrobat update, though it was hard to determine If I was doing the right one, (I did the Adobe Acrobat 11.0.01 Pro and Standard update - All languages) but I got an error message telling me that "
The upgrade patch cannot be installed by the windows installer service because the program to be upgraded may be missing, or the upgrade patch may update a different version of the program. Verify that the program to be upgraded exists on your computer and that you have the correct upgrade patch."
Any suggestions for this mess? Prior to the original issue, I was using CS3 almost daily, and I did not make any changes or updates to my system that I know of. I even tried system restore before I even uninstalled CS3.

Creative Cloud Cleaner Tool
Run it, then reinstall. You will still get the failed install, so this time uninstall again and reinstall another time. There's a bug in the installer that requires all this hocuspocus of doing things twice. And unless your life depends on it, leave out Acro 8 to avoid that other issue.
Mylenium

Creative Suite 4 - Licensing has stopped working

I was using Adobe Acrobat 9 Pro today, and I received an error to restart my PC, and open another program. When I tried to open Photoshop, I received an error message: "Licensing for this product has stopped working. This product has encountered a problem which requires that you restart your computer before it can be launched. If you continue to see this message after restarting your computer, please contact either your IT administrator or Adobe Technical Support for help, and mention the error code shown at the bottom of this screen. Error 148:3 "
What is wrong, and how can I rectify this? Has anyone heard of this problem recently?

Error "Licensing has stopped working" | Windows
Mylenium

Licensing has stopped working is just the beginning...

About a month ago I got the error "Licensing has stopped working" when I tried to launch Photoshop CS3. I followed the steps on the forum
http://helpx.adobe.com/creative-suite/kb/error-licensing-stopped-windows.html
finally uninstalled and reinstalled and my whole Creative Suite was working fine.
Suddenly a few days ago I got the same "Licensing has stopped working" error and decided since none of the other steps helped the last time except the uninstall, that I would uninstall and reinstall AGAIN.
Now when I try to reinstall I get the following message:
Installation/Reinstallation Completed
Some problems occured during installation. Please see below.
Summary
Successfully installed 2 components:
Adobe Acrobat 8 Professional
Shared Components
Errors: 6 components
Adobe Creative Suite 3 Design Standard
Component install failed
and so on for Illustrator, Indesign, Photoshop, Version Cue CS3 Server and Shared components.
Support will not help me because I do not have CS5.5. If you have had this happen to you please offer any advice. I was not planning to upgrade just yet.
Other information:
I am running CS3 Creative Suite on Windows Vista. It was purchased through the student program while I was in college. It was working perfectly fine until the licensing issue first appeared a month ago.

Installation and Licensing Problems
Mylenium

"Licensing has stopped working..." CS4 Master Collection

I have recently purchased two copies of Adobe CS4 Master Collection. The first copy was purchased on June 24th, with the first call to Customer support on June 25th.
The errors are various with 3 during installation on this vista machine and several when starting the applications. The only application that runs properly is Acrobat.
The others fail at activation screens with either BEX error in amtlib.dll or "Licensing has stopped working...” I have 3 case numbers assigned to this by tech support. I have talked to more than a dozen Tier One personnel and two Tier Two personnel. The CS4 package, at the request of various support people, has been uninstalled/re-installed 5 times. The various attempted “solutions” are well documented so I won’t post the detail here. There has been zero progress. Each support person insists on covering the same ground as the prior calls wasting time and money (mine). I have been waiting for 7 days for a return call from a Tier 2 support person.
During call two to tech support I was requested to remove all old Adobe software. So, at the time of this note, I have been 15 days without the new software working and none of my old software working. One would think that for the price charged for this Master Collection that, (A) The installation/activation process would work and (B) the customer support would be better.
I would certainly appreciate some response from Adobe with a solution to this problem. One of my case numbers is 181030791. Look in the case file, get my number, call me.

I have now logged over 9 hours on the phone with ‘support’ (as well as uninstalling and reinstalling my software) and this last genius’s solution………….. ’Set the system clock back to 2008 and run your machine for a day or two like this and I believe that will fix it!’
Can you believe this Mickey Mouse nonsense?
Also, I tell the guy that he as cost me $750 today in lost time, his reply…..’Sir, think how I feel, it takes me a month and a half to make that much’
It would be funny if it wasn’t so infuriating!

I have photoshop cs3 on a mac powerbook running Os 10.10.2 I am getting a" licensing has stopped working" text box. I can reinstall because I can't get a copy of CS3 from eh website

I have photoshop cs3 on a mac powerbook running Os 10.10.2 I am getting a" licensing has stopped working" text box. I can reinstall because I can't get a copy of CS3 from eh website

https://helpx.adobe.com/x-productkb/global/error-licensing-stopped-mac-os.html
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 |12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.7.1| 5 | 4 | 3 | 2.7(win),2.7(mac)
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.
window using the Lightroom 3 link to see those 'Important Instructions'.

HP Pavilion external monitor has stopped working with my Macbook Pro (Mid 2012) with OSX 10.8.3

HP Pavilion external monitor has stopped working with my Macbook Pro (Mid 2012) with OSX 10.8.3. When I purchased the monitor a few weeks ago it worked perfectly when computer was in clamshell mode or with lid open. Now external display has stopped working. When I turn on display it scans for signal but does not find it and then immediately goes into sleep mode. I am using a DVI connection with the adapter for the mini display plug. REALLY FRUSTRATING. Any help would be extremely appreciated.

Hi lancekatigbak,
If you're having issues with the display out on your MacBook Pro, you may want to take a look at the troubleshooting steps in the following article:
Apple computers: Troubleshooting issues with video on internal or external displays
http://support.apple.com/kb/ht1573
Cheers,
- Brenden

My Photoshop CS4 has stopped working - Error 148:3 (Licensing has stopped working).....help!

My Photoshop CS4 has stopped working - Error 148:3 (Licensing has stopped working).....help please?
I've not changed anything since the last time I used it but it's just refusing to work.

Ed,
It seems that there might be some gremlin in the licensing module. The PS CS4 board has several similar instances. I do not know exactly what the problem is, but this should be an easy reset by Adobe. It has worked for the PS users and requires one free telephone call. I am with Harm on this. I doubt that many, if any, users can be of much help. The installation issues *used* to be simple and quick, but I have not had to make that call, since Illustrator 3. Have your S/N handy. If you purchased from the Adobe Store, a receipt # might come in handy too. Once your product has been verified, you'll probably be asked to enter a key, and away you go.
Good luck,
Hunt

Licensing has stopped working - Mac

I have had Photoshop Elements for a year and a half, but last week I had to get the harddrive replaced on my MacBook. I just got my computer back 2 days ago and have tried accessing PE for the first time tonight but I have received the "Licensing has stopped working" message with the "Error 150:30" blurb. I've looked at a few other discusions and have tried to find and delete the "FlexNet" folder in the harddrive's library but cannot find it for the life of me. I don't know what to do. Help!

That would be PSE 8. You can try downloading and installing from here:
http://prodesigntools.com/direct-download-links-for-lightroom-3-and-photoshop-elements-8.h tml
However, two things. First, you must follow the Very Important Instructions exactly, or it won't work. And it may not work anyway, since you have a disc version. I'm not sure that a disc serial number will work with the trial, but you won't be any worse off than you are now if it doesn't.

PSE 13 solves "Error: Licensing has stopped working" on MAC OS X 10.10.2?

After some years using my reliable PS8 I've got this nasty message and I am unable to work since then.
I've been working on solving the "Error: Licensing has stopped working" on MAC OS X 10.10.2 for a while without success.
Does PSE 13 solves the problem? I just want to be sure that if I buy the new version it is going to work or if I am going to lose another US$ 99 on a piece of software that requires more "MAC OS X" expertise than I have.
Any help, clue or piece of advice is welcome.

Thank you, but it is exactly the paper I've been trying to follow.... I can't go through solution 2 because I got an error when using “sudo python “.
After trying for some days I am thinking about buying the newest version (PSE 13), I just want to be sure I am not going to have the same error.... ;-)

"Licensing Has Stopped Working" with Mountain Lion & PS Elements

After installing Mountain Lion Photoshop Elements will not open. IT produces a dialog box that says "Licensing has stopped working - ERROR 6 " Restarting the computer is no help.
How do I reenter my license - and WHY am I having to do this?

Jeff,
That link calls for deletion of the "FlexNet Publisher" file in the HardDrive>>Library>>Preferences folder. No such file exists in that folder on my 10.8 machine.
It also calls for downloading and opening the LicenseRecovery111.zip file. I have done that and insise the LicenseRecovery Folder ran the LicenseRecover application. That app opens but appears to be non-responsive.
Any other avenues?
//DkG

Licensing has stopped working for Acrobat 9 Pro

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