Licensing has stopped working - Mac

I have had Photoshop Elements for a year and a half, but last week I had to get the harddrive replaced on my MacBook. I just got my computer back 2 days ago and have tried accessing PE for the first time tonight but I have received the "Licensing has stopped working" message with the "Error 150:30" blurb. I've looked at a few other discusions and have tried to find and delete the "FlexNet" folder in the harddrive's library but cannot find it for the life of me. I don't know what to do. Help!

That would be PSE 8. You can try downloading and installing from here:
http://prodesigntools.com/direct-download-links-for-lightroom-3-and-photoshop-elements-8.h tml
However, two things. First, you must follow the Very Important Instructions exactly, or it won't work. And it may not work anyway, since you have a disc version. I'm not sure that a disc serial number will work with the trial, but you won't be any worse off than you are now if it doesn't.

Similar Messages

  • CS3: Error "Licensing has stopped working" | Mac OS with Lion Upgrade

    Hi:
    My trusty Adobe Photoshop CS3 has quit working with the upgrade to Lion on my Intel iMac.
    Specifically, when I try and launch it now I get "Licensing for this product has stopped working. You cannot use this product at this time. You must repair the problem ..."
    I went to this site for advice: http://helpx.adobe.com/x-productkb/global/error-licensing-stopped-mac-os.html
    I followed Solution 1: Delete the FlexNet Publisher preferences folder
    It didn't work.
    Now I'm trying Solution 2: Run the License Repair Tool
    I get to step 5g and type:
    sudo python /Volumes/LicenseRecovery\ 11.6.1/LicenseRecovery/LicenseRecoveryLauncher.app
    I enter my PW.
    Then I consistently get an error that reads:
      File "/Volumes/LicenseRecovery 11.6.1/LicenseRecovery/LicenseRecoveryLauncher.app", line 1
    SyntaxError: Non-ASCII character '\xfe' in file /Volumes/LicenseRecovery 11.6.1/LicenseRecovery/LicenseRecoveryLauncher.app on line 1, but no encoding declared; see http://www.python.org/peps/pep-0263.html for details
    Can anyone help? Thank you very much!

    This worked for me (Mac OS) :
    1) you should have opened the LicenceRecovery111.dmg file and you should see in the LicenseRecovery directory a file named LicenseRecover.py
    2) clic on the right of the mouse, do a copy of the LicenseRecover.py and renamed it at the end .pyOld
    3) find in your Mac in the applications the Smultron.app editor (you may need to use a text editor that keeps encoding of the file when it read and save it, Smultron seems to do that), launch Smultron
    4) in Smultron do menu : file - open and find, in the LicenceRecovery directory, the file named LicenseRecover.py chose it to open it.
    In the options, I did not have to chose, because the default encoding (Occidental Mac OS Roman) worked for me (with menus in english then), but I think you may chose in the option when you open the file the coding : UTF-8
    4) the first line in the LicenseRecover.py file was 
    # encoding: utf-8
    . replace it by
    # --*-- coding: utf-8 --*--
    . save the file
    5) try to re-execute the process as mentionned (sudo python ...)

  • LIcensing has stopped working DreamWeaver CS4 Mac OS 10.9.4

    Have followed instructions here
    Error "Licensing has stopped working" | Mac OS
    as much as possible.
    Solution 1: I don't have [hard drive]/Library/Preferences/FlexNet Publisher/ on my hard drive so can't delete it.
    Solution 2: Have tried to run license repair tool in terminal. I type sudo python then drag LicenseRecoveryLauncher.app across, but get invalid syntax returned.
    I haven't gone any further than this.
    I did have adobe photoshop cc trial on this machine, which I deleted and wonder whether this has now screwed up Dreamweaver (I don't use it so much these days).
    Any help gratefully received, Tim

    Hi magootim,
    Can you try the solutions in this post?
    Dreamweaver CS4 keeps showing a licensing error 150:30. Any ideas?
    Thanks,
    Preran

  • PS8 - Licensing has stopped working os Mac OS X 10.10.2 - couldn't pass "solution 2"

    I've tried to follow the "Error "Licensing has stopped working" | Mac OS", but I can't go through "Solution 2: Run the Licence Repair tool", since I get  error
    /usr/bin/python: can't find '__main__' module in '/Volumes/LicenseRecovery 11.6.1/LicenseRecovery/LicenseRecover.app'
    after using the "sudo python " command.
    I am running OS X 10.10.2

    I think others have posted that the update has been temporarily pulled.

  • Licensing has stopped working - I tried all the published options and none work. Acrobat 9 Pro Mac Air 10.9.5

    Licensing has stopped working - I tried all the published options and none work. Acrobat 9 Pro Mac Air 10.9.5
    Thank you for your help

    Hey,
    Considering error "licensing has stopped working", you might need to try out the solutions mentioned in the following KB doc link:
    Error "Licensing has stopped working" | Mac OS
    Let me know if this helps.
    Regards,
    Anubha

  • Error 150:30 "Licensing has stopped working" ??

    Hi - When opening Photoshop CS4 I get the above errormessage. I have downloaded the  LicenseRecovery Launcher, but Mountain Lion Mac OS X Version 10.7.5 does not support PowerPC programmes  - so I am stuck. Please advice what to do. Thanks

    The Licensing repair tool is one option but we have additional solutions available in Error "Licensing has stopped working" | Mac OS - http://helpx.adobe.com/x-productkb/global/error-licensing-stopped-mac-os.html.  Please feel free to respond to this thread if you have any questions regarding the steps listed within the document.

  • Licensing has stopped working; new computer

    I have Elements 6 and a new iMac running 10.8.5,  I got the above error message and it told me to  contact Adobe customer support.

    you should uninstall, clean and then reinstall per Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
    but you'll need your serial number to reinstall and activate.
    Refer to:
    Error "Licensing has stopped working" | Mac OS
    I receive an error 150:30
    Regards
    Rajshree

  • I have photoshop cs3 on a mac powerbook running Os 10.10.2  I am getting a" licensing has stopped working" text box.   I can reinstall because I can't get a copy of CS3 from eh website

    I have photoshop cs3 on a mac powerbook running Os 10.10.2  I am getting a" licensing has stopped working" text box.   I can reinstall because I can't get a copy of CS3 from eh website

    https://helpx.adobe.com/x-productkb/global/error-licensing-stopped-mac-os.html
    Downloadable installation files available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  13 |12 | 11, 10 | 9, 8, 7
    Photoshop Elements:  13 |12 | 11, 10 | 9,8,7
    Lightroom:  5.7.1| 5 | 4 | 3 | 2.7(win),2.7(mac)
    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.
    window using the Lightroom 3 link to see those 'Important Instructions'.

  • PSE 13 solves "Error: Licensing has stopped working" on MAC OS X 10.10.2?

    After some years using my reliable PS8 I've got this nasty message and I am unable to work since then.
    I've been working on solving the "Error: Licensing has stopped working" on MAC OS X 10.10.2 for a while without success.
    Does PSE 13 solves the problem? I just want to be sure that if I buy the new version it is going to work or if I am going to lose another US$ 99 on a piece of software that requires more "MAC OS X" expertise than I have.
    Any help, clue or piece of advice is welcome.

    Thank you, but it is exactly the paper I've been trying to follow.... I can't go through solution 2 because I got an error when using “sudo python “.
    After trying for some days I am thinking about buying the newest version (PSE 13), I just want to be sure I am not going to have the same error.... ;-)

  • Phsp CS3 - License has stopped working - How to access new install version for download?

    Please help! I just finished a session with Adobe and they told me to use the Forums for a solution to my issue.
    Bought a new iMac with Mavericks OS/X. Photoshop CS3 will not open due to a "license has stopped working" error message. I asked the Adobe support person for a link to download a replacement copy and he gave me a link that gives a 404 error on the Mac dmg download page,. I am ready to install PS CS3 but first need to have a usable dmg download link. The tech support person assured me that experts on this forum can help. My question is WHY did he send me to a non-working link?
    Thanks for any advice you can give that really works! :-D

    I get the "License has stopped working" mesages too.
    We have a MacbookPro at home. There are two user-acounts on this mac, one for my wife and one for myself. This way we keep our personal stuff (e-mail, files, settings, dropbox, desktop clutter etc) separated. "Fast user switching" is enabled to easily switch to your personal account.
    Now when I open Photoshop I might get the dreaded "License has stopped working" message. This will happen if Photoshop is left open in her account. So I'll have to log into her account, close Photoshop, go back into my own acount and open Photoshop again.
    I should not get this message since Photoshop is not part of a particular user account, it is installed in the "Applications" folder which is accesible to all users.
    What makes it even more annoying is that I get the "License has stopped working" message on trying to open Photoshop even when Photoshop is closed in in the other acount, but Illustrator is opened.
    This makes no sense since we bought Photoshop and Illustrator CS3 as separate programs, not as a part of the Creative Suite.
    I did not report this to Adobe yet but it wil do that now.

  • CS3 licensing has stopped working?

    Recently my enitre CS3 Suite informed my that my "licensing has stopped working. Please uninstall and then reinstall the software." However the software disc is rejected by my 3 year old mac power book as there is some minor wear on the disc. So now what? The disc will read on a newer powermac so I tried to clone it but it is still rejected by my machine. All of the software is already on my mac but none of it will work because of this ridiculous reinstall requirement. How can I reinstall if the disc is unreadable on my mac? Is there a way to copy the disc so it WILL read?

    I'm afraid this is the wrong forum.  Not sure exactly which is the right one.

  • Error 'Licensing has stopped working' Acrobat 9 Pro

    What is the fix for Error ‘Licensing has stopped working’ Acrobat 9 Pro

    win:  http://helpx.adobe.com/creative-suite/kb/error-licensing-stopped-windows.html
    mac: http://helpx.adobe.com/x-productkb/global/error-licensing-stopped-mac-os.html

  • License has stopped working (CS3):  tried every fix but no dice

    Hello all, my PS CS3 will not work and I've tried and tried to get it to work but it won't.   You can read everything I've done on this forum:
    http://forums.dealmac.com/read.php?4,2854842,2854842
    I've called Adobe 6 or 7 times now and run both scripts they've made, uninstalled and re-installed 3 times, fixed permissions, deleted the FLEXnet folder (wasn't where it was supposed to be), etc.    Adobe sent me a followup email about my case last week asking how it was going (with no reply address!) and I posted all of this on their support page for my case but have yet to hear from them.   Really, I'm surprised at how bad Adobe's customer service is.  A company as successful as Adobe ought to do better!     What is especially frustrating about this is that the program worked fine before, it's just some code they created that's causing the trouble, so why can't they fix the code?   Or give me a refund?  Or the upgrade to CS4?
    Any help would be appreciated!
       -Cal

    I get the "License has stopped working" mesages too.
    We have a MacbookPro at home. There are two user-acounts on this mac, one for my wife and one for myself. This way we keep our personal stuff (e-mail, files, settings, dropbox, desktop clutter etc) separated. "Fast user switching" is enabled to easily switch to your personal account.
    Now when I open Photoshop I might get the dreaded "License has stopped working" message. This will happen if Photoshop is left open in her account. So I'll have to log into her account, close Photoshop, go back into my own acount and open Photoshop again.
    I should not get this message since Photoshop is not part of a particular user account, it is installed in the "Applications" folder which is accesible to all users.
    What makes it even more annoying is that I get the "License has stopped working" message on trying to open Photoshop even when Photoshop is closed in in the other acount, but Illustrator is opened.
    This makes no sense since we bought Photoshop and Illustrator CS3 as separate programs, not as a part of the Creative Suite.
    I did not report this to Adobe yet but it wil do that now.

  • Regarding trouble shooting for error code 150:30 (Licensing has stopped working)

    I recently migrated to a new iMac, running Yosemite and the first time I tried to launch PhotoShop Elements I got error 105:30
    I've tried following the instruction that Adobe provides for the error "Licensing has stopped working" and I cannot find the "FlexNet Publisher" file.
    What are my other options. Is there a telephone number I can call for support, as all other efforts have been futile.

    Usually a reinstall will fix it. Either from your discs or a downloadable installer.
    There also the License Repair tool. If you are familiar with Terminal, I'll help you with it.
    Let me know what you want to do.
    Also that word "migrate" caught my attention. Moving Photoshop from another Mac or a backup does break licensing. Adobe products must be installed, not moved.
    Gene

  • Licensing has stopped working/unable to reinstall

    I have been using Creative suite CS3 for years now.  Recently, I got the Licensing has stopped working error message. Im running windows vista 64 bit. I tried the License recovery tool on the adobe website with no luck. So I completely uninstalled CS3 and now I am unable to reinstall it.
    Uninstall went fine, I restarted my laptop afterwards etc... Now I'm trying to install from scratch. During install I get the error message that the file AdobePDF.dll is needed.
    The adobe website makes the solution seem very simple, 3 steps.
    1. When the error occurs, click Cancel to exit the dialog box and continue with the installation.
    2. Install the Microsoft has Hot Fix as documented in Microsoft article #930627 available at http://support.microsoft.com/kb/930627.
    3. Update Acrobat to version 8.1 or later. The Acrobat update is available on the Adobe website at www.adobe.com/support/downloads/.
    I do step one. Installation completes and I am told that Acrobat has installed successfully but photoshop, illustrator, indesign, bridge etc have not. And I do see the Acrobat Pro icon on my desktop and it appears to have installed correctly. However, when I launch acrobat, I am told that acrobat can not be opened without opening one other creative suite application such as Photoshop.
    So I move on to step 2. I followed the install link specifically for windows vista, but am told that the update does not apply to my system.
    step 3- I tried to download an acrobat update, though it was hard to determine If I was doing the right one, (I did the Adobe Acrobat 11.0.01 Pro and Standard update - All languages) but I got an error message telling me that "
    The upgrade patch cannot be installed by the windows installer service because the program to be upgraded may be missing, or the upgrade patch may update a different version of the program. Verify that the program to be upgraded exists on your computer and that you have the correct upgrade patch."
    Any suggestions for this mess? Prior to the original issue, I was using CS3 almost daily, and I did not make any changes or updates to my system that I know of. I even tried system restore before I even uninstalled CS3.

    Creative Cloud Cleaner Tool
    Run it, then reinstall. You will still get the failed install, so this time uninstall again and reinstall another time. There's a bug in the installer that requires all this hocuspocus of doing things twice. And unless your life depends on it, leave out Acro 8 to avoid that other issue.
    Mylenium

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