Licensing Light room. I bought the product and downloaded Lightroom as i do not have a disc drive. Serial number om box not accepted. Mac-user, latest version!

I bought the product and downloaded Lightroom as i do not have a disc drive. Serial number om box not accepted. Mac-user, latest version!
Olof Molinder, Stockholm

Serial number and activation support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

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I bought the product and got serial number but when install i get a 7 day trial

i bought the product and got serial number but when install i get a 7 day trial

Sign in or activation errors
For anything else contact serial and activation support directly.
Mylenium

I dowloard a book sample to iBook. I then deleted it and bought the book and downloaded it. The search engine will only search the 45-page sample and not the full book. How do I get iBook to search the full book?

I downloaded a book sample to iBook. I deleted it and then bought the full book and downloaded it. The search engine keeps only searching the sample, about 50 pages, and not the full book. How do I get the search engine to search the full book?

I am having this exact issue. I just downloaded a book and went to open it and got this exact problem.
I purchased he book through indigo/kobo edition and paid for it and immediately went to open it and am getting the same error
Error getting License. License Server Communication Problem only mine says Bad Device key after.
Not sure why someone has not answered this question yet...i am using windows 7 and this is how i always do it. Never had this problem before when purchasing a book.
i hope someone answers this soon.

I bought the USB Superdrive for my iMac it will not accept the dvd. Has anyone had this problem?

The USB Superdrive will not accept the dvd. I have it connected to my IMac (2013). Has anyone had this problem? What works with the IMac?

Try resetting your login keychain in keychain access. sounds like a keychain issue to me

I bought cs6 through my school, but my macbook doesn't have a disc drive.

Is there a way I can put in the serial number into the trail version I already had downloaded on my computer?

open one your apps and click help>activate.

How can I turn off the "Free Subscription is ending in X days" pop-up. I bought the subscription and downloaded it. I'm using the paid version. It all appears to be working accept for the silly pop-up.

How can I turn off the "Free Subscription is ending in X days pop-up. I bought my subscription but still receive the notice.

Hi Carl,
Is it the Acrobat trial that's ending? (Adobe doesn't offer free subscriptions that expire after a set time.)
If you're referring to the Acrobat trial, have you logged in with your Adobe ID and password? If not, click License this Software in the pop-up that states the trial is ending soon, and then log in with your credentials, and you should be set.
Please let us know if that is not the case.
Best,
Sara

HELP - I just downloaded the update, and now all my keynote slide shows have ugly symbols (sort of a black box with an O in the middle) wherever I clicked 'return' to go down a bullet or to edit text. It does not let me delete these marks

this is what it looks like

Interesting, Have you tried selecting the text elements and then formatting them so that they are not bulleted? And then reformatting them with a different style bullet so you can see if the black boxes come back with a different style of bullet?
I just made a few small test lists with bullets in Keynote and I have no issues.

I just spent $800 on CS6, got the CD and found out my iMac doesn't have a CD drive. HELP!!!!!

I just got the new iMac, and CS6. How am I supposed to install this software without a CD port????

Buy or borrow an external drive, either from Apple or a third party, use Remote Disk if you have another computer with a DVD drive you can network to:
http://support.apple.com/kb/HT5287
or if you have access to another Mac use Disk Utility to make a disk image of the CS6 install disk, copy that disk image to your new iMac, and install from that.
Regards.

Trial is over so I bought the product

So basically my trial was over, I bought the product and it still says my trial is over! I can't get into the application to save my life!

There is a forum for Download and Install problems here:
Downloading, Installing, Setting Up
Hopefully, someone there will be able to help you.
--OB

Trying to upgrade to os 10.8.5 I now use 10.75 Bot the upgrade and downloaded. But a warning msg said that I need 10.8 first. So trashed the dload, shut down machine thinking to go back and start over.Now the mac won't let me try re-download

Hi - I made a mistake, I guess. I'm tring to upgrade to os 10.85. I now use 10.75. I bought the upgrade and downloaded it, completely I thought... but when I opened it to install it, a warning came up and said I need 10.8 in order to install 10.85. So...after some thought, I trashed the down load and went back to the app staore to find 10.8. the little box by the mountain lion image said 'downloading'/ Sure enough in a remote corner of the screen there was a little box that said it was downloading. arrgh. I'd already trashed what was downloaded in finder . So I figured I'd stop the download in the little box (which I think was 10.8) , turn off the mac. and then reboot, and download the whole thing again.
Now, when I go to the mountain lion image in the app store, and press 'download' It won't let me download at all. ??What to do??

Back up all data.
I've tested these instructions only with the Safari web browser. If you use another browser, they may not work as described.
From the App Store menu bar, select
Store ▹ Check for Unfinished Downloads...
You may be prompted to sign in. If that doesn't solve the problem, quit the application and continue as below.
Triple-click anywhere in the line below on this page to select it:
open $TMPDIR../C
Copy the selected text to the Clipboard (command-C).
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V). A folder should open. From that folder, delete the subfolder named "com.apple.appstore".
Quit Terminal. Launch the App Store and try again.

My Iphone4 Home button sometimes work nicely and sometimes it stop working. India Apple care says they cant give me even paid support because i bought phone from Australia. i don't know what to do. i m disappointed with the product and service support

My Iphone4 Home button sometimes work nicely and sometimes it stop working. India Apple care says they cant give me even paid support because i bought phone from Australia. i don't know what to do. i m disappointed with the product and service support

When you buy an iPhone in the U.S. it's locked to that country with the carrier you bought it for.
If you bought the device unlocked in the U.S. it's unlocked, you can use it on any carrier. Even one's outside the country.
If you want to do a repair on a device you bought in the U.S. and your using it in another country, you must send it back to the U.S. Why? That's where you bought it from.
AppleCare Protection Plans and AppleCare Limited Warranties are registered to your hardware.
Your hardware is your iPhone.
Wherever hardware that was bought then that's the country it was designed to be used in and that's where it was manufactured.
Apple is very localized - if you call U.S. tech support, you'll speak to somone in your country.
So, what does all this mean?
In order to do a repair, you need to send it back to the country you got it from.
And we're all customers like you. We understand that you're upset, but Apple isn't gonna bend the rules to one individual.
Policy is policy. Get over it.

Where can I find the download link for Adobe Acrobat Installer DC? We bought the product as a program and not as a subscription. Thanks'

Where can I find the download link for Adobe Acrobat Installer DC? We bought the product as a program and not as a subscription. Thanks'

I forgot to get back to you. Thank you very much for your prompt reply.
Your suggestion helped!
Pamela Oettel
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On Tue, May 27, 2014 at 2:29 AM, GautamBahl <[email protected]>

I bought the production premium , cs6 , and I download it and registered with out any problem , I formatted my computer then I downloaded the collection , now everything else working only after effect is not working , what shall i do

I bought the production premium , cs6 , and I download it and registered with out any problem , I formatted my computer then I downloaded the collection , now everything else working only after effect is not working , what shall i do

did ae install without problem? check the install logs to be sure (Troubleshoot with install logs | CS5, CS5.5, CS6, CC)
if it did, what do you see when clicking the executable?

Does anyone know why when printing from light room to pdf the program just closes on me? I've talked to tech support and they are going to get back to me tomorrow but I am desperate I have tuns of homework to finish !!

Does anyone know why when printing from light room to pdf the program just closes on me? I've talked to tech support and they are going to get back to me tomorrow but I am desperate I have tuns of homework to finish !!

No, but if you really mean that the way you said it, I don't know that Print is the best way to this. If you haven't already, after selecting the images you want to get printed, try clicking the Export button in Book or Library module and then selecting format .PDF. Once you export the file to .PDF, try opening it where you saved it and printing from there, not in Lightroom but in Adobe Reader. If that doesn't help, here are a couple of videos that might--follow their instructions carefully with no shortcuts:
Adobe Photoshop Lightroom 4's Export to PDF Using the New Book Module - YouTube
Lightroom 5 - Exporting Images | Getting Started with Adobe Photoshop Lightroom 5 | Adobe TV
If Lightroom keeps closing even when you try all this, you may need to reinstall Lightroom because your copy may be screwed up.

I recently just bought a iphone 4 im happy with the product and it didnt cost an arm and a leg but i was wondering when the iphone 4 will become obsolete as in not receaving updates anymore etc

I recently just bought a iphone 4 im happy with the product and it didnt cost an arm and a leg but i was wondering when the iphone 4 will become obsolete as in not receaving updates anymore etc

Keep in mind that just because a device may not be upgradeable to the latest iOS release does not mean it cannot continue to work just fine on the last update it did get. There will be many devices that were incompatible with iOS 7 that will continuing to work just fine on iOS 6 for a long time yet. There are many people still using their iPad 1 despite the fact it stopped getting iOS updates after iOS 5.1.1.
One way to safeguard your apps against future incompatible versions is to keep a backup of all your apps in iTunes on your computer. That way, if an update to the app comes out that is not backwards compatible with your iOS, you still have a copy of the last version of the app that was compatible with your device and your iOS release.

Licensing Light room. I bought the product and downloaded Lightroom as i do not have a disc drive. Serial number om box not accepted. Mac-user, latest version!

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