Licensing of this product has stop working (since uninstall using your uninstaller)

Since couple of months ago (May be june or July) i have notifications below when i want to use Adobe Premiere Pro cs4
"Licensing of this product has stop working,
This product has has encounter problem which requeire that you restart your computer before it can be launched.
...bla bla bla....
error:5
http://www.adobe.com/support/"
I know this happened since i uninstalled "adobe reader" using Your Uninstaller software. This software notified me to choose delete adobe completely. Then i choose yes, so all my adobe apllication were deleted.
Then i installed again using cd that i bought from local distributor here.
UNFORTUNATELY, My Adobe Premiere Pro were not working.
T.T
For couple of weeks i looked for the solution on google. i have tried many things,
i have read and done everything what explained in http://kb2.adobe.com/cps/405/kb405970.html and http://go.adobe.com/kb/ts_cpsid_49485_en-us,
i have searched this problem in this forum too few months ago, and coould find any solution.
And now i really want to know why this happened, I have reinstall again and again with no success, :'(
thanks

Beyond the steps in the Adobe KB, and those outlined in other threads, there is not much that any of us can do.
I, and many others, have found that Adobe Customer Service (not Technical Service) is good and quick, at handling licensing issues. The last time that I needed them, it took all of 5 mins., including hold-time, to get a licensing issue fixed. Now, that was some years ago, and things seemed to have deteriorated, Adobe has made a pledge to improve C/S to how it used to be. Have not used them recently, so have no current comments, but I would call them. Remember, Customer Service, and not Technical Service.
Good luck, and hope that they can help you.
Hunt

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Trying to launch photoshop cs3 on a mac running OS10.6.8 i keep getting the error message: Licensing for this product has stopped working you cannot use this product at this time. You must repair the problem by uninstalling and then reinstalling this pro

trying to launch photoshop cs3 on a mac running OS10.6.8 i keep getting the error message: Licensing for this product has stopped working you cannot use this product at this time. You must repair the problem by uninstalling and then reinstalling this product or contacting your IT adminstrator or Adobe customer support for help
I already Uninstalled and reinstalled the product and it still does not work.

Hi,
Try to uninstall the software again and you have to manually
Delete the following folders:
[Startup Disk]/Library/Application Support/Adobe/Adobe PCD
[Startup Disk]/Library/Application Support/Adobe/caps
[Startup Disk]/Library/Application Support/Adobe/backup
[Startup Disk]/Library/Preferences/FLEXnet Publisher/
[Startup Disk]/Library/Application Support/FLEXnet Publisher/
Go to Applications-->Utilities-->Disk Utility, Open it and Select the MAC HD and then click on Repair permissions.
After that try to run the cleaner tool as mentioned by kglad.
Restart machine and then try to install again.
*** Make sure , you only delete these folders if there is no other adobe applications installed on the machine. As if you have any other Adobe application of the suite ( not free applications ) then it will be a problem.

Licensing for this product has stopped working - Acrobat 9 Pro Trial Edition

Before committing to purchase of 50 licenses for the office, I though I'd better make sure Acrobat 9 Pro works on my laptop. Nyet
I am totally frustrated by spending 20 minutes installing the package, only to get a "licensing for this product has stopped working" "You cannon use this product at this time"
I've reinstalled - twice
I've followed instructions relative to Flexnet service.
Anyone have a do this and Acrobat 9 will work list of instructions - preferably something that will work in a batch file since I don't want to spend two weeks getting the units on our network to work with Acrobat 9.
TIA

OK - or i should say not OK!!
I am running the licensed version of Acrobat 9 Pro on Mac OSX. It is installed on 2 of my MacBook Pro 17" laptops. These machines are respectively 1 month and 14 months old, and both are completely up-to-date software wise. 3 weeks ago Acrobat presented the error message "Licensing for this product has stopped working" and then quits. Searching through the error logs reveals the following: No matching processes were found. Shutting down licensing service ...
I have meticulously, several times worked through all the recommended steps on the Adobe site to address this issue but to no avail. Booting up in safe mode makes no difference. In desperation I re-installed the OS, but to no avail. My several and extended communications with Adobe online help have left me chatting with what sounded like a couple of uni students from India who had insufficient understanding of English, Macs and Acrobat. After 3 weeks my case has been closed twice by Adobe who report that they believe my issue is resolved and have therefore closed my case. Great!!! What's more, occasionally Safari is presented online with a pdf file which it attempts to load, and then crashes.
This issue has seriously affected my ability to work with and create pdf's which in my work as a medical researcher is essential. To add insult to injury, I have wasted too many precious hours attempting to rectify the situation.
The bottom line is caveat emptor (buyer beware). Adobe it seems are committed to making a sale but not to follow-up, service or genuine concern for their customers. When some company produces a less buggy (and cheaper) alternative I will be definitely be buying their wares.
In the interim, if anybody out there can advise me as to how to get Acrobat working again, I would be most grateful.
Have a great day.
David

Get "Licensing for this product has stopped working" error on my New Mac with old Adobe software

hi people, i've recently purchased a new machine and can't work out how to get Illustrator cs3 or photoshop cs5 working on it...
photoshop says "Licensing for this product has stopped working. you cannot use this product at this time. you must repair the problem by uninstalling and then reinstalling this product or contacting your IT administrator or Adobe customer support for help", which is strange as it said some different before i tried asking adobe support about this...
illustrator says the same thing.
customer support said i need to ask here because they can't provide support for these products.

thanks for response, let's start the dialogue.
what OS version?: OS version 10.9.3
Have you deactivated Photoshop on the old machine? No, i am not inclined to try this as i do need a working version for work, customer support tells me that i've purchased a serial key but they won't tell me what it is, just that i could try using it... can't find any reference to this on my machine though:(
On how many computers have you (or someone else) installed Photoshop and register with your license?1 i think..
Have you tried uninstalling, cleaning and re-installing? no, though i've tried to find out how and can't even manage that:( went to the adobe site and could only find their creative cloud thing which requires me to pay monthly:/...
thanks

"Licensing for this product has stopped working" Getting this message since installing Yosemite

"Licensing for this product has stopped working" Getting this message since installing Yosemite

Carlos,
I believe you will have to ask about the possible Dreamweaver login disaster in the Dreamweaver forum,
Dreamweaver support forum
I am afraid it is beyond what you can obtain by working with preferences.
But you may try this specialized forum (where you may be able find the answer from previous threads),
http://forums.adobe.com/community/download_install_setup
or a chat,
Creative Cloud support (all Creative Cloud customer service issues, chat open between 5AM and 7PM PST/PDT on workdays)
http://helpx.adobe.com/x-productkb/global/service-ccm.html
or Adobe Support (phone),
http://helpx.adobe.com/adobe-connect/adobe-connect-phone-numbers.html

Need help with Photoshop and "Licensing for this product has stopped working" message. Adobe fix isn't working.

I am still using CS3. A while back I received an error: "Licensing for this product has stopped working" for my CS3 programs. I used the recovery program suggested by Adobe and was able to get Illustrator, Flash and Dreamweaver to work, but I still can't open Photoshop or In Design. I went back to the Adobe site and did every other trick they suggested to fix the error, but nothing has worked.
I then tried to uninstall photoshop from my CS3 suite (so I could reinstall) but got a JavaScript Alert: "Critical errors were found in set up. Please see set up log for file details." Seeing as I am not the best with the behind the scenes technical stuff, I have no idea what this means or where the set up log even is. Any help anyone can provide?
I have had CS3 installed on my computer for over a year. I started having problems about 4 months ago.

I am having similar problem. Can't open any of CS3 programs after trying to download Dreamweaver Trial, which wouldn't work because "couldn't remove DLM extention" error message. So now I can not run Illustrator, Photoshop, or even Adobe Reader. These are properly licensed for about a year. I get "License for product has stopped working". Have 2 pending cases open with Adobe support (one for Dreamweaver trial, one for license problem) since 8/3 with NO ANSWERS - It says answers within 1-3 business days. Was on phone support hold today for over 3 hours before line went dead with no help. What is up with adobe support? Can anyone help?

TCS 2 on Windows 7 - "Licensing for this product has stopped working"

I just spent the last 6 days (since 4/8) with Adobe Technical Support. I have a Dell Latitude 630 Laptop running Windows 7 32-bit. For no reason at all (as is usually the case), RH8 crashed after I ran spell check. Unfortunately, unlike all the other times, it would not restart. The error message box I kept getting (and 4 says later am still getting) is "Licensing for this product has stopped working". The only thing I've learned from this 4-day ordeal is that no one at Adobe Technical Support knows how to do anything but uninstall and reinstall this product. And, for some reason, Adobe has released this software fully aware that it will not completely uninstall using Windows 7's uninstaller - You must also then run both the Windows Uninstaller Cleaner (after downloading & installing it) and their own CS3 Uninstaller Cleaner.
After doing that twice (completely uininstalling and reinstalling), and waiting for 1) the first tech to open a case - it took him 4 days; and 2) the "top level" of support to contact me - that took 2 more days. After telling me how to completely uninstall the suite (yep, that's her fix, too), she has just advised me that the SW won't run because my computer is on a Domain. Yes, my company requires that all of our computers be connected to our Domain. What company doesn't?What is also interesting is that none of my co-workers, who are also running Windows 7, have had this problem. How many of you are successfully using TCS2 on Windows 7 32-bit AND are on a Domain? I'll bet that there are a lot of you out there. Congratulations to you all for still being able to do so! I envy you.
THE FIX: (And this is from Adobe's top level of support, or so I was told.) I've been told that I must create a Local User Account on my laptop that has Admin privileges but is NOT on a Domain, and install the TCS2 software onto that account. This will fix my problem. Interestingly, the first tech had me log onto his Adobe software that allowed him to see my desktop. Didn't he see that I was on a Domain? Or maybe he just isn't privy to this information because he's not high up enough.
I hope that this information keeps at least 1 other person from having to go thru 6 (or less or more) days of repeating your problem to countless Adobe techs who all tell you to do the exact, same thing. And, of course, hearing each one apologize for "the inconvenience" and being "so sorry you are experiencing difficulties".
Here a thought - Don't release your software until it works.
Here's another thought - Don't claim that your software works on a platform until it actually does. As my co-worker Ed says, "Got an Issue? Get a tissue!"
Cheers,
Critterlover1075

Peter,
The higher-tiered (supposedly) Tech had me go to that Web page and follow those instructions earlier this week. I followed all of them, and still had the same problem. That was when she told me that the problem is because my laptop is connected to a Domain (see first post).
4/15/10 Update: My IT support gave me the password to log onto my laptop using the Administrator logon. This login is not connected to our Domain because it is used by our IT folks to troubleshoot problems with the laptop itself. I installed only Acrobat, RoboHelp, and FrameMaker from this login last night. Then I opened Acrobat 9 and "updated" everything. RoboHelop 8 now works (and it is accessible from my regular login), but FrameMaker is now giving an error message, something about the dictionaries, and it does not open. Here is the error dialog being thrown now by FrameMaker 9:
I have updated my case with this info and the screenshot of the error dialog. If you know what is causing this error in FM, please let me know what to do to fix it.
Thank you for your help!
Marlo

Licensing for this product has stopped working - Acrobat 9 Pro / OS 10.7

I am having a problem with Acrobat 9 Pro (9.4.5) following my upgrade to Mac OS 10.7 (MacBook Pro). The error that I've been receiving is "Licensing for this product has stopped working" with a numeric code at the bottom of the page of (0).
As suggested on that screen, I uninstalled and reinstalled Acrobat 9 Pro and spent quite a bit of time loading all of the updates. At the end of it, I still receive the same message and the program will not continue after that message.
This is part of CS4 Master. All other products in the suite are working correctly and without issue. No challenges with other Adobe products for licensing. Acrobat is the only program I have that gives this message and then closes.
I found this page -> http://kb2.adobe.com/cps/512/cpsid_51260.html and started working through the process on that page. When I got to the step of the License Recovery Tool (11.6.1), the launcher program will not launch with the error "You can't open the application LicenseRecoveryLauncher because PowerPC applications are no longer supported." I guess that this program relies on Rosetta and will no longer function.
Can you help? I've already uninstalled and reinstalled Acrobat 9 Pro several times. Some of the steps noted on http://kb2.adobe.com/cps/512/cpsid_51260.html disable the licensing for the other apps in CS4. I really don't want to uninstall and reinstall the entire suite.
I have been on Adobe Customer Service Chat for a few hours. Recommendations have been to just upgrade to Acrobat X or to call it in. Before that, I wanted to check the forum to see if anyone else has hit this issue and if there is another possible fix.
Thanks!

Steve,
I appreciate your answer. While it might work, I'm a bit hesitant to remove the other programs as a possible solution since they are all currently working.
With Acrobat 9 Pro failing with the OS 10.7 upgrade, I'm hoping that there is a less severe solution.
Since the trigger appears to be 10.7 and may have something to do with the discontinued support of Rosetta, I could be spending a few hours working on a reinstall without a change. Yes, it might work. The "might" is the part that makes me hesitate.
Is anyone else out there on OS 10.7 and running Acrobat 9 Pro? Any issues with anyone else?
Thanks Steve. I do appreciate your offering a solution. I may end up trying it if nothing else comes together.
Mark

Error "Licensing for this product has stopped working" when you launch Acrobat 9

Hi,
I'm part of service desk and my company has several thousand users of Acrobat. There has been strange issues reported since upgrading from 7.0.5 to 9.1 and a lot of them are uhappy. The latest issue is users started to receive the following error,
Error "Licensing for this product has stopped working" when you launch Acrobat 9 or Adobe Creative Suite 4 products. The link http://kb2.adobe.com/cps/405/kb405970.html#ErrorCodes has solution, but i tried everything given for 147-178, and nothing works. The users are highly frustrated. Any other possibilities? one collegue claims running simple reg cleaner could solve this issue.

Wow,
I went through a "font crisis" on my MacBook about two weeks ago, and I reinstalled Snow Leopard, then restored everything from Time Machine backup. Everything but Office 2008 and CS4 was able to run from the restore, because there were preferences for both that wouldn't copy back to my Library (permissions).
I reinstalled both from the "original media" (dmg's) with my Time Machine and 2 other external HDs connected and mounted. I had no problems with either. In fact since I was re-installing from dmg's stored on my Time Machine drive, I had to have it connected to do this. Installing Office and CS4 from the dmg's took all of twenty minutes for both with no errors at all.
I'm glad you got everything taken care of, but anectdotal evidence tells me CS4 can be reinstalled with external drives connected and mounted.

Licensing of this product has stopped working

PLEASE HELP!
All of the sudden my Device Central stopped working. I have
the Web Studio Premium CS3, and after installing some Illustrator
13.02 update....everytime I launch Device Central, the main splash
screen comes up, and the main window, but two seconds later I get
this window titled: "Licensing for this product has stopped
working", and the window says something like this:
"You cannot use this product at this time. You must repair
the problem by reinstalling the software................blablabla"
I already reinstalled the whole studio, and nothing. Everything
else works fine, Flash, fireworks, etc.............but no luck,
What gives? is this adobe way to force me to caugh up $600 for an
upgrade that cost $388 last year?

Sorry, I don't have any further suggestions regarding that
problem. Since I suppose that you have successfully activated all
of your installed products, I would suggest to contact the Adobe
support directly. They should be able to help you in solving your
problem.

Need help FLASH not launching and not uninstalling "licensing for this product has stopped working".

Need help FLASH not launching and not uninstalling "licensing for this product has stopped working" and " you can only install one adobe product at a time please complete the other installation" Flash was working absolutely fine before, I have no idea why this happened.

I am having similar problem. Can't open any of CS3 programs after trying to download Dreamweaver Trial, which wouldn't work because "couldn't remove DLM extention" error message. So now I can not run Illustrator, Photoshop, or even Adobe Reader. These are properly licensed for about a year. I get "License for product has stopped working". Have 2 pending cases open with Adobe support (one for Dreamweaver trial, one for license problem) since 8/3 with NO ANSWERS - It says answers within 1-3 business days. Was on phone support hold today for over 3 hours before line went dead with no help. What is up with adobe support? Can anyone help?

How do I reinstall Adobe Photoshop CS4 - I receive error 6 stating that licensing for this product has stopped working.

I previously installed Adobe Photoshop CS4 on my Macbook Pro. My hard drive crashed, and I had to get a new hard drive replaced. Now upon trying to reinstall CS4 from a backup copy CD (with licensing, serial number available), I receive an error 6 stating that the "licensing for this product has stopped working". Has anyone experienced this or know how to troubleshoot? Any advice appreciated. Thank you.

Error "Licensing has stopped working" | Mac OS

Can't run FW CS3! "Licensing for this product has stopped working."

I purchased and downloaded FW CS3 this morning. I received my
serial number and once the file had completed downloading I ran the
installer. Everything seems to be working fine, and the install
finished without a hitch. I then tried to open the application as
was greeted with the following error message:
Licensing for this product has stopped working.
You cannout use this product at this time. You must repair
the problem by unistalling and then reinstalling this product of
contacting your IT administrator or Adobe customer support for
help."
I've unistalled (using the adobe utility) and reinstalled
twice without any luck.
I'm on OS X 10.4.9 w/an Intel Core Duo and 1GB of ram. I had
previously installed the Fireworks CS 3 Beta, but uninstalled it a
month or so ago.
Any help would be greatly appreciated.

Hi Shaun,
This is a user to user forum. You'll need to contact Adobe
Customer
Service to have this resolved.
http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=77086966
Linda Rathgeber [PVII] *Adobe Community Expert-Fireworks*
http://www.projectseven.com
Fireworks Newsgroup:
news://forums.projectseven.com/fireworks/
CSS Newsgroup: news://forums.projectseven.com/css/
http://www.adobe.com/communities/experts/

Licensing for this product has stopped working Error: 5

OK. Totally frustrated here.
Trying to start InDesign (installed with Master Collection CS4) on Powerbook Pro running 10.5.7 and consistently get the error above: "Licensing for this product has stopped working" and with error: 5.
I have attached a dump of the error screen.
I have been through Adobe's knowledge base and followed the steps there. I have:
1. Applied the licensing service update, and I also used the 0 option.
2. I have restarted the computer several times.
3. I have uninstalled and reinstalled the application (the whole Master Collection actually) using the uninstaller, with the remove preferences files option selected.
As far as I am aware I have the latest version because after reinstalling it the updater downloaded 1.1Gb of updates and installed those.
I have also nuked all font caches in case it was related to Apple's font cache bug.
No joy in any event. Still getting the error and no InDesign.
Any suggestions from the gurus here, please???
Alan

Thanks Peter,
As I said, have tried uninstalling and reinstalling but InDesign still doesn't work, all the other CS4 apps seem OK. Looked at the list you provided - much the same as the one I generated except there was one extra page I had not seen before at http://kb2.adobe.com/cps/494/cpsid_49485.html.
Of course the series of steps described in that page are impossible to do because it says to :
1)      Set the computer clock back to May 31, 2009.
2)      Launch the affected product.
3)      Go to Help->Deactivate, select ERASE THIS SERIAL NUMBER.
4)      Quit the application.
5)      ...
The application will not start because the licensing has stopped working. So step 2 is not possible.
Apart from that the only other page that specifically addresses this problem is at http://kb2.adobe.com/cps/405/kb405970.html
In this it says to do the things I said I have already done in my original post. None have worked.
Guess Adobe don't monitor this forum so I suppose I need to go back to Quark to do my work. InDesign appears fatally broken.
Cheers
Alan

Adobe Photoshop CS4 message: "Licensing for this product has stopped working." I have the serial number but not the media. How do I use the software?

I recently tried to use Photoshop CS4 that I have on my computer but I get the message:"Licensing for this product has stopped working." I have the serial number but not the media. How can I use this version?

You can get the installer here: Download CS4 products
It will install as a fully functional 30 day trial. Entering your serial number will convert it to a permanent version, Standard or Extended, depending on what serial number you purchased.
If you still have the license problem. get back to me with your OS details and the error code.
Gene

Licensing of this product has stop working (since uninstall using your uninstaller)

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