Licensing Photoshop Elements 12

I did the trial for Photoshop Elements 12 first, then purchased the software online in February. I now have time to work with it so I am trying to downloan, install, and access the program. After entering the serial numbers to license my Photoshop Elements 12 software, it says it does not recognize the numbers. I have checked and double checked that I use the correct numbers and it is still not working!

http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html

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