Lide 80 scanner problem

I have an iMac G-5 and a Lide 80 scanner which I have not used for several months. When I tried to use it, the Cannon toolbox said the driver was not found. I went to Canon and they had me uninstall and reinstall the scanner software to no avail. The same exact problem is happening with my G-4 17 ". I also tried image capture which could not find the scanner and Read Iris 9 which also cound not find it. I checked the system profiler and it is there under USB. It sounds like a problem with 10.4.6. Does anyone have any advice? I appreciate your help in advance.
Don

Check the System Profiler to see if the scanner is connected. Apple menu -> About This Mac -> More Info -> look in the USB section of the hardware items.
If it isn't there, then try a different USB cable between the scanner and the computer.
If that doesn't get it to show upon a refresh of the System Profiler, then it may be a PRAM/NVRAM, or hardware issue.
To see if it is PRAM or NVRAM, see this article:
http://docs.info.apple.com/article.html?artnum=2238

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CanonScan LiDE 110 Scanner problem

I have just recently purchased a new CanoScan LiDE 110 scanner. I am using it with my new iMac computer (2013 model, 10.9 Mavericks O.S. I like to use the sleep mode on my iMac. When I awaken my computer from the sleep mode, the scanner is reluctant to reconnect and work. In order to use the scanner I have to reboot my computer to get power to the scanner. Is this a common problem with this scanner? How do I solve it. Once powered the scanner works beautifully. Having to reboot every time I use the scanner is very bothersome. On my old iMac (2007 model) I had an older canon scanner. It worked just fine coming out of the sleep mode. Always turned on the way it should.
Hopefully, someone has some insight into this situation.
Bob Mc Farland

Thank you for your support.
I already re-installed the software but it's still have the same problem. I got the software from canon website.
http://support-asia.canon-asia.com/P/search?model=CanoScan+LiDE+110&menu=download&filter=0&tagname=g...
Is that the latest software?
fyi, i try this software in my laptop with window 7 starter and it's work..Does my pc have problem?

CanoScan LiDE 60 scanner driver problems

I'm usually pretty good at troubleshooting software issues on my iMac, but this scanner problem has me absolutely stumped!!! My old Canon CanoScan LiDE 60 scanner stopped working the other day...out of the blue. I have been using the ScanGear software without a hitch, and now every time I open the program, I get a "Failed To Open Driver" message. I figured out that I obviously needed to upgrade my software and drivers. I did some research online and was told I needed to install the new CanoScan software and driver from the Canon website. This scanner model is technically not supported by Snow Leopard, but some people got it to work!! Well...I tried that, followed all instructions correctly, then restarted my Imac and replugged my scanner USB cord. I opened the ScanGear software again, but I still have the missing driver message!! I've been trying several little tricks to get it work, but still nothing. I'm at the point where I need to start from scratch and uninstall everything related to the scanner, but I'm not sure how to do that correctly either, removing all the orphaned data! Can someone please give me a step-by-step process what I need to do?

Guys, thanks for this. I've had similar problems but with your help and others solved both issues for the Toolbox and Driver (OS X10.6.8):
Make sure all previous drivers downloads etc are deleted, inc the DMG files etc and disconnect the scanner.
You can then download the latest Toolbox from the UK site [dated Feb 2011] (it doesn't require you to reboot, for some strange reason??). Then download the latest driver from the Australian site. You have to reboot then.
Everything seems to work fine. No preview as before unfrotunately but goes a treat. Hope that helps guys.

Acrobat 9 Standard won't recognize Canon Lide 200 Scanner

My recently installed Acrobat 9 Standard won't recognize my Canon Lide 200 scanner even though Adobe Photoshop CS2 does. I don't know what the problem is and how to solve it.

Adobe Acrobat Pro 9 was recently installed on new Vista 64bit computer and functions with all programs and even prints to my Dell 1600n printer, but when I try to scan from the printer, it causes this error message and shuts Acrobat down:
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I have lived with this since I bought the computer a month ago. Still no solution from Adobe and no response to an email that I sent to adobe support.

Upgraded to OS X 10.9 and now cannot connect to Canoscan LIDE 90 Scanner. Cant find a new driver anywhere. Any ideas??

I have upgraded to OS X 10.9 and now I cannot connect to my Canoscan LIDE 90 Scanner. Cant find a new driver anywhere. Any ideas??

Like Dan White, I have found that I can still run the Lide 90 under Mavericks. As Dan says, the buttons on the front of the scanner don't work but I rarely if ever used them.
I have just tested the scanner using Acrobat Pro and it loads up the Scangear software to capture the scan, with no problems at all. I didn't have to reinstall anything as it was all there already and working in Mountain Lion. Photoshop CS 5.1 is different; it does not recognise the scanner, presumably because it can't find a TWAIN driver for it. Image Capture does not recognise the scanner either, but I don't have the latest (10.8) Canon MP Explorer and Explorer Opener software installed.

CanoScan LiDE 700F Scanner not opening up

Whenever I try to scan anything with CanoScan LiDE 700F scanner my computer gives the message "scanner reported an error. An error ocurred while communicating with the scanner." I have to unplug and plug back the USB port and only hten it opens up. When I try to open the scanner with System Preferences, scanner opens up, but as soon as I hit "scan" the same error message pops up. I uploaded the latest driver from Canon website, but the problem persists. I also deleted and re-installed the sanner in system preferences, but it didn't help.
It used to work fine when I initially installed it (on Leopard), but then suddenly this problem arose.

This same error message was first noticed on 10.6. It would only occur after waking the Mac from sleep. Prior to the sleep state you could scan using Image Capture without error. But if the Mac entered a sleep state with the scanner connected, after waking it and then trying to scan, the error message would appear. And as you have found, the quick solution is to unplug the USB cable and then reconnect it.
This problem only occurs with Canon scanners that use USB power. The models that have their own power supply, or the All In One devices with scanner, do not suffer the same fate. Apple Engineering is aware of this and have told me that it is up to Canon to fix.
Note that the same problem does not occur when using Canon's MP Navigator application. This application uses the full TWAIN-based scanner driver, whereas Image Capture and Preview use the ICA driver, and works fine after waking the Mac from a sleep state.

Scanner problems LIDE60, only works with XSane, but Xsane is buggy!!

Hello everyone, I'm trying to get my LIDE 60 scanner working properly with Arch.
Xsane work OK with it, but it doesn't seem to work with anything else (I installed gnome-scan and sane-pygtk from AUR).
Both these apps do not see it at all.
I like XSANE, but there is a bug with it: I cannot select the area I want to scan in the preview area.
When I try to drag/enlarge/move the selection box, it dissapears and goes elsewhere on the window...
(I would PREFER fixing Xsane, but in the meantime, would like to try other apps)
Here is my LSUSB output
[charles@amdx2 ~]$ lsusb
Bus 002 Device 002: ID 045e:009d Microsoft Corp.
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 004: ID 04a9:10c4 Canon, Inc.
Bus 001 Device 003: ID 04a9:221c Canon, Inc. CanoScan LiDE 60
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
the output from scanimage -L
[charles@amdx2 ~]$ scanimage -L
device `genesys:libusb:001:003' is a Canon LiDE 60 flatbed scanner
genesys IS enabled in /etc/sane.d/dll.conf
Here is the output from flegita/gnome-scan
as you can see it seems to be ignoring the scanner it finds...
"see line ** (flegita:11223): DEBUG: SANE device genesys:libusb:001:003 failed or ignored"
Please, please HELP I'm not totally new... just been on Windows for a couple years,
but i've been installing Linux on and off to try. (so far, Arch seems a keeper. take a while to install
but it's great!)
[charles@amdx2 sane.d]$ flegita
** (flegita:11223): DEBUG: gnome-scan-init.vala:33: Initializing GNOME Scan 0.7.1 for flegita
** Message: gsane-module.c:53: SANE version is 1.0.20
** Message: gsane-module.c:53: SANE version is 1.0.20
(flegita:11223): GLib-GObject-WARNING **: Two different plugins tried to register 'GSaneBackend'.
(flegita:11223): GLib-GObject-WARNING **: Two different plugins tried to register 'GSaneScanner'.
(flegita:11223): GLib-GObject-WARNING **: Two different plugins tried to register 'GSFileBackend'.
(flegita:11223): GLib-GObject-WARNING **: Two different plugins tried to register 'GSFileScanner'.
(flegita:11223): GLib-GObject-WARNING **: Two different plugins tried to register 'GSFileOptionFilenames'.
(flegita:11223): GLib-GObject-WARNING **: Two different plugins tried to register 'GSFileFilenamesWidget'.
/usr/share/themes/Darklooks/gtk-2.0/gtkrc:181: Invalid symbolic color 'tooltip_bg_color'
/usr/share/themes/Darklooks/gtk-2.0/gtkrc:181: error: invalid identifier `tooltip_bg_color', expected valid identifier
(flegita:11223): GLib-CRITICAL **: g_utf8_strlen: assertion `p != NULL || max == 0' failed
(flegita:11223): GLib-GObject-CRITICAL **: g_object_new: assertion `G_TYPE_IS_OBJECT (object_type)' failed
** (flegita:11223): CRITICAL **: gnome_scan_scanner_selector_on_scanner_added: assertion `new_scanner != NULL' failed
(flegita:11223): GLib-GObject-CRITICAL **: g_object_unref: assertion `G_IS_OBJECT (object)' failed
(flegita:11223): GLib-GObject-CRITICAL **: g_object_new: assertion `G_TYPE_IS_OBJECT (object_type)' failed
** (flegita:11223): DEBUG: SANE device genesys:libusb:001:003 failed or ignored
** (flegita:11223): DEBUG: gnome-scan-dialog.vala:400: job status updated to unconfigured
** (flegita:11223): DEBUG: gnome-scan-dialog.vala:400: job status updated to unconfigured

BTW, this is on a fresh install of Arch done yesterday: Linux groovy9 3.11.4-1-ARCH #1 SMP PREEMPT Sat Oct 5 21:22:51 CEST 2013 x86_64 GNU/Linux
For a plan B, if there's a straightforward way to custom compile my own kernel, I'd like to try a slightly older one to see if I have better luck. This same model of scanner is working fine on a 3.5 kernel, for example.
Last edited by groovy9 (2013-10-09 21:34:22)

No driver for Canon Lide 80 scanner?

I recently bought a Mac Mini with Lion installed to replace my old Windows PC and upgraded my late 2009 Imac to Lion to be able to use iCloud between my UK base and my second home in France. Everything went well until I realised that neither my Canon Lide 80 scanner or my Canoscan 4400F wwould work with Lion. I am waiting for a responsse from Canon but, meanwhile, any ideas for a workaround? My trusty old HP 920C printer is recognised as a generic printer and works fine but, it seems, there are no generic scanner drivers.

Thank you John. Vuescan worked for my Canoscan 4400F but, in fact, led me back to Canon support where the driver and toolbox, formerly unavailable, had been updated to my scanner. A very satisfying solution.
Motard

LiDE 200 "scanner driver is not installed" error

I am struggling on a MacBook Pro to restore functionality of a Canon LiDE 200 scanner after it mysteriously began returning the error message:
The scanner driver supported by this software is not installed. Install again and then retry.
The error first appeared under 10.5.8. Troubleshooting that I've attempted:
Downloading new versions of driver (1482) and MP Navigator EX (2.04) from Canon's website
Downloading Apple's Canon printer drivers version 2.3
Logging in as a "test user" and attempting to scan through the Canon application as well as Image Capture.
No luck
I then loaded that software onto a different laptop computer, which is running 10.6.3. The scanner works fine.
So I returned to the MacBook Pro and updated it with 10.6.3 (using a simple update to the software, rather than remove and replace etc), then loaded all the Canon software once again. Still getting the same error.
Next I opened the Canon application on my second laptop and inspected the processes in Activity Monitor to find every active file, which I then carefully deleted from the MacBook Pro. I also deleted all preferences that I could find. Then, again, I re-loaded the Canon and Apple software and updates. Still getting the error message.
Stumped.

Hello Doug,
I also have a LiDE200 and based on your recent findings I have been checking my user Library for files relating to the scanner, however there does not appear to be anything.
Under the root Library there is the Image Capture folder and inside is the Devices folder which has the Canon IJScanner plugin. This is the ICA plugin which is used by Image Capture and Preview. Also inside the Image Capture folder is the TWAIN Data Sources folder, which houses the LiDE200.ds file that is used by TWAIN applications, such as MP Navigator.
These are the two scanner driver resources and with their location they are available to all users. So with only the admin user account having the error there must be something within the admin library but I haven't been able to find what that could be.
Have you ever had a different model of Canon scanner or even another brand of scanner previously? I know that with a previous Canon scanner that used the CanoScan application, there was a plugin for responding to the buttons being pressed on the scanner. If this application and associated files have been brought across to the new install with you user library, then this may be causing the conflict.
I'll keep poking around today and reply with more if I find anything.
Pahu

Re: Trouble with peripherals (CanoScan LIDE 30 Scanner & HP LaserJet 1020)

The Canon CanoScan LIDE 30 scanner didn't have any autodetection, so I want to the Canon Web site to look for drivers. I grabbed the drivers, packaged in a .dmg file, from Canon. Running the setup file, I was a bit perplexed what it wanted me to do, so I installed the drivers in the Applications directory and rebooted the system when prompted.
That did nothing - I still couldn't access the scanner. I tried a couple other places - root of the hard drive, /Library/Image Capture... nothing.
I'm at a complete loss here, and couldn't figure out how to do it.
And the printer.
I hooked up the HP LaserJet 1020 to the Mac. Nothing happened, so I went into the Print & Fax System Utility to set it up. The printer browser was able to detect it, but there was no listing for the HP LaserJet 101 in the driver selections. Hewlett Packard doesn't offer Mac drivers for the printer.
Anything I can do to get these two peripherals working?
Feel free to CC responses to [email protected]

The Canon CanoScan LIDE 30 scanner usually installs a file "N124u-buttonmanager" in your Login items (actually the standard install used to put the "buttonmanager" for both the LiDE 20 and LiDE 30 scanners, see this User Tip: kmosx2: Looking for devices matching vendor..).
Their more recent software is better behaved: I have an all in one, and there are no Login items, everything is installed in a "Canon Utilities" folder inside "/Applications".
So, if the software you downloaded includes a "buttonmanager", make sure you choose the right one (see the User Tip) and put it in your login items (System Preferences > Accounts).

LIDE USB Scanner

I have a Canon LIDE 700F scanner. I am able to use Image Capture on my Mac Pro with this scanner (no need to load the Canon software). However, my Image Capture does not appear to recognize this scanner at all. Any ideas why? Does it have something to do with the type of USB port?
Thanks
Tom

aphcom wrote:
I have a Canon LIDE 700F scanner. I am able to use Image Capture on my Mac Pro with this scanner (no need to load the Canon software). However, my Image Capture does not appear to recognize this scanner at all. Any ideas why? Does it have something to do with the type of USB port?
Thanks
Tom
Tom,
I would contact Cannon:
http://www.usa.canon.com/cusa/home
They will save you the headache of trying to find a solution to your issues.
Good Luck,

Envy 4500 "Scanner Problem"

I just purchased an HP Envy 4500. It connects to my home WiFi network and prints just fine from Mac and PC computers, iPads and iPhones. However, ever since we opened it it has repeatedly said this when we try to scan: Scanner problem:Turn printer off and then on. If the problem is not fixed, the scanner component is broken and cannot copy or scan. Here are the things I've done to try to see if I can fix the problem that did NOT work:-Turn Envy 4500 off and on several times-Unplug Envy 4500 and plug it back in-Go through the steps on the "HP Print and Scan Doctor Download page"-Download and install the "HP Print and Scan Doctor 4.2" software and follow instructions until it said "The tool was unable to resolve the problem, even after a restart. Go to HP Customer Care for help resolving the issue"-Go to HP Customer Care and check all resources there with no luck At this point I'm assuming the Envy 4500 is defective and needs to be replaced. However, if there is something else I can do to try to fix it before exchanging it I would like to do that. Any advice on how to proceed is greatly appreciated. Mike [email protected]

Thanks for the response. I have tried scanning a few different ways... Every time I try to scan via typing the Envy 4500 IP address in the browser (after enabling webscan in the admin settings) it gives me the following error in yellow text: The printer is busy. Try again later. It says this even though it is not processing any other jobs and the unit is on. If I try to scan from the HP Utility on my Mac (after successfully connecting to the Envy 4500) running the current version of OS X 10.9 I get an error that says: Communications ErrorUnable to communicate with device. Check cables and connection settings. If the problem persists, try restarting your computer and the HP device. If I try to do a test scan in the "Scan to computer " section of the utility within preferences it says: Error testing shortcutThere was an error testing shortcut "Photo (Jpeg)" If I try to scan from the "HP Scan" window of the utility I get the following error: Scanner reported an errorHP Envy 4500 is currently unavailable. Please check if it is turned on and connected, or try again later. After all of these errors I've tried restarting the Envy 4500, unplugging and plugging back in the Envy 4500, and restarting my computer and trying these methods all again with no luck. It's also worth mentioning that after all these attemps I still get the same error on the LCD display of the unit when starting it up or going to the scan section: Scanner problem:Turn printer off and then on. If the problem is not fixed, the scanner component is broken and cannot copy or scan. Is there anything else I can try or is this unit defective and needs to be exchanged for a working model?

HP Envy 15-007tu Notebook PC biometric Scanner Problem

Hi, i am facing a problem. this is second time i am facing problem related to Biometric Scanner. My Laptop is HP Envy 15-007tu Notebook PC and Biometric Scanner is not working. please send me link for all drivers of HP Envy 15-007tu Notebook PC biometric driver and help me out of scanner problem.

Hi,
Please try:
For Windows 8 & 8.1:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c03718240
For Windows 7, Vista & XP:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c02519007
Good luck
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

PSE5 Scanner-Problem (Canon Lide 60)

Hallo, seit ein paar Tagen nutze ich PSE5. Ich bin wirklich begeistert von den Funktionen die PSE5 einem bietet. Speziell vom Organizer bin ich ganz angetan. Zur Zeit befinde ich mich noch auf Entdeckungstour durch PSE5.
Bislang nutzte ich PSE2(die Version lag damals meinem Computer bei).
Aber nun zu meinem Problem:
Wenn ich in PSE5 etwas scanne (Canon Lide 60)beginnt mein Bildschirm wie wild an zu flackern, und der ganze Scann-Vorgang verlangsamt sich enorm. Erst heute morgen habe ich einen Scanntest mit PSE2 gemacht und dort gib es keine Probleme.
Weiß jemand eine Lösung für dieses Problem?
Ich hoffe mir kann jemand helfen.
Harry

I have always used VueScan. Canon wants you to buy the LiDE 90 probably. Vista x64 drivers for my LiDE 70 (which I bought assuming it was current and that they would upgrade drivers) even requires modifying the Twain name for VueScan to work. And the developer (Hamrick) is very good at keeping his software updated. Canon uses its own proprietary protocols. So I don't even think it is industry standard enough for Apple to support "natively."
Vista. Yes, Canon brought out a driver for the LiDE in fall '06. SP1 is being held from full release and DVD mastering while some vendors have more time to add driver support for new hardware and systems, logicboards. Vista SP1 has been in beta since August, a public RC1 came out and two non-public updates, giving developers time to work with the new release.
But vendors aren't happy. Drivers don't make money, cost time to develop and test (it can take 1-4 months for a driver and firmware), so they don't get much thanks. Thankfully, a scanner like the LiDE series are under $100 and perform well.
I had a nice $400 laser printer for doing envelopes and a few letters, Lexmark doesn't have drivers, and neither does Vista, and my 'new' laser doesn't do envelopes as easy, but at least it was only $180 and can print 3x faster (but I waste a lot of envelopes to get one good one).
The cost of any new OS is to make older hardware and software obsolete. New software to require ever more powerful hardware. This was something IBM learned 40 yrs ago. All in the name of progress and commerce.
A new scanner vs VueScan Pro (lifetime support). And your VueScan license works with Vista and OS X.

Twain Drivers Are Not Recognizing my LiDE 100 Scanner in Photoshop CS5?

This is my first post, mainly becuase I'm stumped on every front to this problem, just bought myself a new 17" Macbook Pro the other day and immediately started to update all my drivers, through on Photoshop CS5 among a few other CS5 programs, but this is where things got hairy...
Since this is a 64 bit intel mac (Snow Leapord) , I went over and decided to download the TWAIN plugin, dropped it in the Import/Export plugins folder, went to the Adobe Photoshop app folder and happily clicked boot as 32 bit... aaaaand... NOTHING. It didn't see my scanner, and my scanner is a Canoscan LiDE 100, not that old. I've already had success doing this with Win 64 bit as long as I opened a 32 bit version of Photoshop, but no luck so far on the Mac. The scanner works fine with Image Capture so I know that he scanner is alive.
I've tried rebooting, finding other TWAIN plugins, even out of curiosity I've toggled between 32 and 64 bit Photoshop to see if the Scanner could be recognized. I know I could scan using Image capture, but I'd rather get this problem sorted out. I know that in some cases people boot using Rosetta, but this scanner isn't that old so I don't think that would be the problem.
If anyone has any advice, it would be greatly appreciated, and I realize that sometimes the most simple answer is the one that's the most easily overlooked, and I'm hoping that's the case.
Thanks everyone!

Scanning with TWAIN has become increasingly buggy.
Why not just use the Epson scanner software that came with the scanner?
That way you can continue to use Photoshop while using Epson to scan.
There are more features available from Epson than with Image Capture.
However, if you feel the need to use TWAIN, here is the link for Mac CS5 plugin.
Five seconds with Google would get you this:
http://www.adobe.com/support/downloads/detail.jsp?ftpID=4904

Lide 80 scanner problem

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