LifeDrive startup screen only (booting problem)

Hi
I am Bashir Ahmad, having Plamone LifeDrive. Today when the LifeDrive is fully charged And wanted to turn on. After pressing the power button it shows only the startup screen. It seems it is not booting (windows terminology). And hangs at the startup shows "PLAMONE".
What I did:
(1) The reset button is pressed still the same problem.
(2) Connected with PC running Windows XP professional, computer first display a balloon near the clock stating new device is found but after a while it says "USB Device not recognized".
(3) When connected to AC adopter automatically shows only the startup screen And not moving on to load operating system.
Please tell me how can this booting problem be solved?
Thank you.
Bashir Ahmad
Post relates to: LifeDrive
This question was solved.
View Solution.

Hi Dear Alan G.
Thank you for the quick reply and sorry for the my late response.
(a)When the LifeDrive is restarted I can hear the hard disk spanning (like the sound of analogy wall clock) for 1 minutes then it become silent.
(b) When I shake the device gently the motion of hard disk can be hear.
(c)Further if it is plugged into AC power the light (LED) at the top shows orange (amber) color and never changes the color.
Today when I tried "hard reset" for this
(1) The power button is pressed and hold to right direction then the reset button is pressed gently.
(2) From the menu "Secure erase" is selected after that anther screen can just with work "secure erase".
(3) There was no other option therefore I wait for one hour but there was no progres
(4) Also nothing when the LifeDrive is restarted it stuck at the startup with "plamone" showing on the screen.
Please tell me what should I do?
With best regards;
Bashir Ahmad.
Post relates to: LifeDrive
Post relates to: LifeDrive

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